Teamwork Processes Analysis Report: Conflict and Negotiation

This report delves into the intricacies of teamwork processes, specifically focusing on conflict and negotiation within a workplace context. The author, as part of a team, outlines the planning undertaken, emphasizing the use of interactive elements like Kahoot to enhance audience engagement. The report details the individual contributions of team members, highlighting how work was divided based on individual interests and strengths, particularly in relation to introverted and extroverted personalities. The author relates the team's effectiveness to Organizational Behavior (OB) theories, such as decision-making and employee participation, illustrating how the team fostered collaboration and trust. The author reflects on lessons learned about group work, emphasizing the importance of shared goals and communication. The report also provides insights into the facilitation plan, the team's approach to the presentation, and the author's understanding of conflict and negotiation in the workplace, drawing on personal experiences and OB theories. The report concludes with reflections on how this knowledge can be applied to improve future workplace situations.

Teamwork processes (min of 800 words)
My Name My group consisted
of:
Briana
Courtney
Imogen
Jenaya
Megan
Peter
Describe the planning undertaken by my
team:
Me and my group members were last in
facilitation and out topic was conflict and
negotiation for which out tuition and classes
were on regular time. The focuses of study
were on outlining theories and developing
understanding over case study. Our team
focused on preparing different slides like
every other team because we felt it is the best
way to promote interaction. However, our
focus was on including kahoot because the
main activity was in start. Further, me and
my team aimed at making facilitation simple
to develop clear understanding among
audience about our topic.
Describe the contributions of individual
team members:
In order to promote clear understanding about
the topic among audience we conducted team
meeting with the motive of determining
individual person interest on different
segments of conflicts and negotiations at
workplace. We focused on reducing conflict
and confusion and therefore divided work
according to individual interest presence of

entire team. Deriving individual choices was
necessary because everyone in team was
different like few of them introvert and some
were extrovert. I choose topic of my interests
where I wanted to demonstrate on skills of
negotiators which reflects value of
negotiation process. Other group persons that
is Briana, Jenaya and Imogen focused on
defining impact of conflict on workplace.
Further, two of the team members choose to
analyse and discuss about model of conflict
process. Team shared own idea and unique
way of discussion with audience in order to
make task interactive. Thus, I can outline that
we managed work distribution smoothly by
keeping in my mind interest of all the
members of group.
Relate my team’s effectiveness to what I
understand about working in groups from
studying OB.
My team’s efficiency tells some of the theory
from OB that our tutor previously clarified
particularly on the decision making and
employee participation. Earlier all of us
really start to make our own parts, we all
deliberate about the case study profounder
and attach it with our topic to know what the
tricky actually is and when one of us must
understand the case study or the topic, we all
define it in particulars because if not founded
on my knowledge in other groups, there’s
going to be a low level of employment
involvement especially in decision making.

My team wants everybody to have a casual to
underwrite ideas, opinions and equal parts in
everything and not just place the burden on
one person. We all choose organized how we
are working to perform this facilitation and
assess the results. We collaborate with each
other rather than occupied alone, if somebody
need help with her/his part one of us will help
and with that, we figure each other self-
assurance and trust to attain our goalmouths.
Which is why our squad is active and
subtleties.
What have I learnt about group work
through this process? How could
teamwork be improved the next time I am
allocated to a group in a work or
university situation?
With group working I analysed that it is not a
separate work and therefore it is necessary
for the team to have group goals. Further, it
is important for the team members to
interconnect with each other to develop trust
for making one common choice. It was
interesting for me to learn about team
communication as I am an introvert
personality with low self esteem. Apart from
this I felt the importance of learning
organisation behaviour which helped me to
gain insights over various aspects of business
and employee working. It was interesting to
attend OB class as it was wide aspect of
exploring knowledge. I am feeling
acknowledge and delightful because group

working helped me in boosting my morale.
Working cross culturally is complex because
to leads to clash in opinions but then it helped
me to explore aspects of communication
which play a crucial role in managing success
group work.
While the facilitation was a formative
exercise, if it was being marked:
According to facilitation I feel our group
deserves 8.5 out 10 because of interaction
which we created with audience.
Apart from this, if scores are given personally
then according to me I deserve 8.5 out of 10
because I coordinated with them members
regardless of differences in opinion and
knowledge. Moreover, the systematic
arrangement and precision of learning
material was also done by me.
In addition, there were group members who I
feel were the best in involvement and guiding
accurate path that is Megan and Peter.
Our Topic (min of 800 words)
The area discussed by our group was: Conflicts and negotiations in the workplace
Briefly describe my understanding of this area:
Conflict and negotiation is the common part of organisations where I evaluated that it is
important for human management of company to schedule regular one to one session with
employees in order to address their every basic concern. I analysed that it is important for
the business to resolve conflicts at workplace in order to carry out smooth business
functioning. I feel it is the best way of resolving organisational issues is avoiding
involvement in response which is for provoking. Further, I feel it is necessary for the
management to develop value creating strategies as it helps in demonstrating value of

employee to firm. Apart from this, I learned about negotiation which helps the management
in coordinating employee efforts in one direction. It is helps in managing issues on mutual
interest which I feel is the best strategy of negotiation and conflict resolution.
Outline how the topic related to the case study
The negotiation and conflicts are related to case study because it demonstrates example of
Julio who joined her first job and faced difficulty in coordinating with her colleagues. She
was unable to express her new ideas as she was passionate abut event planning but when it
was about team interaction she was neglected the group members were working from past
may years and according to them they have experts who can organise successful event. The
situation worsen where two colleagues got into conflict and huge fight because of mislead
of information. However, to deal with the situation she connected with Joshua which was
her recruiter and helped in making understand the situation by relating to himself. Giving
own example helped her in understanding the reason behind conflict and fault of no one.
However, to deal with the situation she can focus on cultural adaptivity when in new
projects. Thus, in accordance with the Susie it can be said that negotiating with colleagues
and understanding their situation but putting feet into their shoes is the best ways of
conflict resolution at workplace.
Outline how the topic has related to a work or study situation I have experienced.
During my last semester I was the only girl in whole due to which I faced numerous issues
like my views and opinion were not even considered because of which many a time I felt
neglected and isolated. However, because I was the only girl my decision were not even
considered and also I had no control over my team because of which my presence in group
work was missing all the time. Further, the team had no official leadership because of
which everyone was casual in team participation and there was no specific agenda of any
discussion. Thus, I world like to conclude by stating that there was poor interaction in
group members which is specially felt by me.
Explain an OB theory or concepts relating to this area.
Learning organisation behaviours was interesting because it helped me in gaining
knowledge about various aspect of organisation like team building, motivation, different of
them and their work. Further, I explored different theories of OB like hanky typology
which is based on four aspects that is culture, politics, power and rule. Apart from this, it
was interesting to explore social identity theory, four model theory, etc. In addition, I
learned that critical thinking and active learning are the core aspects of OB which helps

management in developing unbiased understanding over the business issue.
Concepts of OB are based on two elements that is nature of people and
organisation. The nature of people comprise individual difference which promotes the
concept the management of a firm needs to make unbiased decision to treat employees
equally. Further, there is perception which promotes unique ability of management of
observe, listen and conclude to business situations. On the other hand, nature of
organisation is based on social system, mutual interest and ethics.
How could I use this knowledge to improve a workplace situation I have or might
experience in the future?
With the help of this topic I analysed the need and importance of negotiating. It helped me
to explore my knowledge and skills over different business situation. The unit helped in
understanding different ways of resolving organisational conflicts by protecting interest of
two conflicting parties. In addition, I explored two types of negotiating situation that is win
and win lose where the focus of manager is on protecting interests of employees when
resolving conflicts.
Our Approach to Facilitation (min of 400 words)
Briefly describe your facilitation plan:
The groups were focused on making facilitation simple in accordance with audience and
therefore the discussion was topic wise and in sample language with the motive of
promoting clarity. The discussion on activity was descriptive in order to demonstrate clear
understanding among audience. Further, our team framed different question with the
motive of creating debate among audience. This helps in determining interest of listeners in
specific topic, theory or element. The team aim at listening and answering to every
question in order to run facilitation smoothly. Further, the involvement of participants
helped us in understanding various loopholes of kahoot Questions. Lastly we supported
discussion of audience by rewarding highest scored person with chocolate.
When reflecting on the facilitation I believe we could have improved by:
In accordance with facilitation I feel stage phobia is something which needs to be
addressed before getting involved with audience. It is important for the people to learn

about stabilising because it helps the people in managing performance and getting the best
version of person. I feel practising before going to stage would have helped us in gaining
accurate way of behaving with audience with the help of which we would have created
more interaction. In accordance with facilitation I feel we interacted partially it was more
of explanation and lack of interaction which could have been overcomes by making use of
quiz question in order to keep participants interested. Further, I feel making activity
entertainment could have helped us in motivating people to participate in discussion.
Lastly, chocolate distribution to entire class could have been done.
Our feedback from student peers included:
The feedback from peer student helped in understanding reliability and good points of
facilitation where I feel distribution of handout among audience was the best plan as it
promoted knowledge among students. Further, the summary of discussion helped in
making them aware of every topic which will be discussed in facilitation. The sheets helped
the individuals in gaining core understanding over concepts and theory of OB, negotiation
and conflicts which was necessary to encourage individual interaction during session. On
the basis of feedback it was analysed the discussion as very fast and therefore audience
were unable to coordinate, therefore it could have been slow. Hence, the last feedback of
students peer was audience involvement which should be done at end because it created
huge confusion among audience.
When reflecting on this feedback I have learned .......
As per feedback evaluation I have analysed that summary sheets which have been
distributed among audience could have been simpler and clear. Further we were very fast in
discussion which impacted coordination. Involving theory and concepts in discussion was
effective but the fast discussion hampered clear discussion. In addition, from the feedback
evaluation I determined that using clear language can help me in promoting self efficacy
which is the best way to boost self confidence. Being clear could have helped me in
refining my confidence and intelligence. It can also say that my on behaviour a qualified
growth could have assisted me in managing qualified growth.
Peer Assessments (min 600-800 words) (min of 3 peer reviews (1 topic each and not
including your own x 200 per peer review)
Week 8 Decision making Mark: 7.5/10

What was the best thing
about this facilitation?
The strong stand and
clarification of audience
in session was the best
part of facilitation.
Further, interaction with
participants helped in
gaining critique
understanding over
research concepts.
Describe what you
learned?
Decision making and
classification of elements
of discussion was the best
of facilitation which
promoted my learning.
How could you take this
information and apply it
to your work or
university life?
The information taken in
session can be used in
university life because it
promotes clear and
transparent understanding
over concepts and
theories of OB and
negotiation and conflicts
at workplace. Further, the
information will be
beneficial for me in
balancing situation of

personal and professional
life.
What feedback did you
provide to this group?
Explanation of theories
was good and efficient
but on the other hand
group members were
nervous during power
point session and
therefore were confused
during discussion. Further
the discussion should
have been clear and slow.
Week 10 Power Mark: 8 /10
What was the best thing
about this facilitation?
The best thing about
facilitation was
developing understanding
over concepts and
theories which is explored
to the core with the help
of example and own
personal ideas. The
involvement of organisers
in explanation of models
and theories helped in
highlighted clear
instances which was the
best part of facilitation.
Further, clear presentation

of slides helped in
developing long term
understanding over
concepts of OB,
negotiation and conflicts
at workplace. The
explanation provided by
the organisers was easy to
understand as all the
concepts regarding
different modals
presented in the slides
were giving clear
knowledge about the
topic. Organisers were
very confident and were
having a good knowledge
and skills regarding the
various modals. The
presentation given by
organiser was very
effective and all the
concepts were clear as
slides of presentation
were providing proper
description about modals.
Organisers provide this
presentation in order to
successfully complete the
facilitation. The
presentation provided the
audience with strong facts
and clarification for
providing them with

knowledge and
understanding about the
facilitation.
Describe what you
learned?
Power refers to
controlling someone in an
effective way. the power
can be given by assigning
them some roles and
responsibilities related to
taking decisions. With
this that person becomes
eligible to control
organisation or group. In
order to gain knowledge
about how to use power
there are many ways.
There are different
sources through which
information can be
collected or gained about
how power can be used or
applied in various
situation. The first is by
reading or gathering
information about a
personality, social
systems, etc. an
individual can become an
expert by analysing
power of social systems.
But every social system
has a bad side of it that

can lead to certain
circumstances. It can
allow someone to control
it in such a way that it can
lead to penalties. It can be
in form of death or stress.
Power provide authority
to individual regarding
control on the activities of
different person Power
affects the individual
behaviour by influencing
the person behaviour to
work according to that
person. There are
different sources of power
through which individual
can get the power. This
sources are related to
information power or
reward power etc. Power
brings various
responsibilities for the
individual to retain those
power. There are two
types of power one is
positive and the other is
negative. There are
powers which relate to
social system improve the
performance of person
whereas negative social
system attract penalties
for the person having