Enhancing Teamwork: A Report on Apparel Brand's Cohesion Strategies

This report details Apparel Brand's strategies to improve team cohesion and teamwork to address profit concerns. It outlines performance goals, including actions to meet customer demands, manage complaints, and update product offerings. Dependencies, timelines, and responsibilities are defined for each action. The report includes notes from team meetings, focusing on cost reduction, customer feedback, resource quality, and technological updates. Action items, such as competitor analysis and complaint resolution, are assigned with due dates. Third-party reports from clients and auditors assess the effectiveness of the candidate's strategies in promoting team participation and responsibility. The report also covers team policies and procedures aimed at environmental sustainability and waste reduction. Desklib offers this document and many other solved assignments for students.

Develop team cohesion and facilitate teamwork
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Contents
Introduction..............................................................................................................................3
Assignment 1-Performance Goals..........................................................................................4
1. Meeting Objective.......................................................................................................10
2. Attendance at Meeting................................................................................................10
3. Agenda and Notes, Decisions, Issues.........................................................................11
4. Action Items.................................................................................................................12
5. Next Meeting (if applicable).......................................................................................12
Third party report of candidate: Auditor............................................................................15
Assignment 2...........................................................................................................................17
Assignment 3...........................................................................................................................21
Appendix 1 Team performance report................................................................................21
Introduction........................................................................................................................21
Conclusion...........................................................................................................................22
Appendix 2 Third party Report............................................................................................23
Assessment 3 – Third party report for candidate: Client...............................................23
Assessment 3 – Third party report for candidate: Auditor............................................24
Conclusion...............................................................................................................................25
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Introduction
Apparel brand has been previously focusing upon the manufacturing of the apparels and
shoes but they were not much focused upon the profit which was less than the competitors
thus to eliminate that thing, the company has decided to make certain goals for the employees
and all the stakeholders to increase team participation and motivate them to take their
responsibility on their own. After the development of goals their effect on team has been
noted in a proper report and them the meeting notes are planned to see the effect on the team.
Moreover there are certain third party reports prepared to see the support and participation of
external stakeholders on the designed goals.
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Assignment 1-Performance Goals
Action 1 Action 2 Action 3
Description Current demands of the
customers are needed to be
seen in order to check the
availability of variety that
has been justifying the
needs of the customers
presently (Callychurn, et.
al., 2014).
Complaints received as per
the quality and delivery of
product is needed to be
tackled on time and
moreover the goals should
be designed so as to remove
the possibility of these
complaints. For that certain
KPI’s are developed and
explained below. (Singh,
(2015).
Updating an improvising
the clothes and apparels
as per the market
changes and customer
demands can provide a
leading position in
market in terms of sales
and customer
satisfaction.
Dependencies In order to check the status
of complaints sit is required
to see the dependencies of
Apparel Brand in the
system, this is to check
whether the dependencies
are internal or they are
external.
Check the source of
dependencies which causes
complaints, they can be
poor quality of material
supplied, bad finishing,
poor delivery, untimely
payments done
To update the current
strategies and garments,
the need is to have
proper competition
knowledge, new designs,
new climatic needs,
comfort level.
Timeline Timelines are allocated to
team as per their work
process like-
 Resource team has
to collect the
resources with 1
Timeline to check the
complaint scan be
distributed as-
 First time of
complaint
encounter.
Timeline should be-
 Constant study
 Updating
product within 1
week
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week of demand
arrival
 Designing tam need
to develop the
design in 10 days
 Production team
need to complete the
production in 1 week
 Distribution team
must deliver the
product within 3
days of manufacture
Only then can the
management check the
quality and consistency
of the work.
 First response
given , if the
customer is not
satisfied
 What is the next
response taken for it
 If this is a common
complaint, check
with the production
in charge and review
the root cause for
the same.
 Marketing with
immediate
response
 Product delivery
Responsibility The major responsibility of
teams are according to the
load of work like-
 Resource collection
 Development within
given time and
 Deliver it to end
customer on time.
Responsibilities can be
divide as-
 Production manager
to maintain the
quality
 Delivery in charge
of transportation.
 Honesty of retailers
and distributors.
People responsible are-
 Marketing
mangers
 Retailers
 Sales advisors
 Designing team
 Distribution team
Resources Major resources to check Collecting the resources to
avoid complaints and apply
Major resources are-
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needs are demands on
 Mails
 To retailers
 To management
 As per competitors
 Personal encounter
Thus all these resources are
needed to be time to time
reviewed to ensure the
delivery of any new demand
reforms-
 First hand customer
dealing
 Proactive service
delivery
 Team to specially se
the complaints
 Checking the
stakeholders with
quality of products
and services.
 Previous
feedback
 Stakeholders for
raw material
 Latest technology
used
 Welcoming new
ideas from all.
Review Dates Major reviews are done as
per the sales report
generated within 1 week of
product delivery, thus each
member in team has to be
there to response on the
figures in the report.
There should be regular
monitoring of customer
feedback and the response
given to them, the
satisfaction level is always
important to deliver proper
product to the consumer.
Review should be within
15 days of product
updating and delivery.
Measurement :
KPI; Outcome
KPI include-
 Turnaround time,
 Development of
stock,
 Customized need
fulfillment
 Timely delivery.
KPI of this includes-
 Review and
studying the
complaint and
decide the level of
severity.
 ASAP solution
 Use seniors’ or
Major kip’s are-
 Market review
 Technological
updating
 Quick application
 Constant
improvement.
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Outcome is noted by the
higher members of the team
and then they are
improvised and applied.
external help to
close it ASAP.
Outcome is to reduce
the complaint level and
ultimately achieve
lowest customer
dissatisfaction.
Outcome should be
measured continuously.
(Fletcher, 2013).
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Team Policy and procedures
All these policies will lead to a achieve goal along with team building and effort generation
and applying the same in developing the brand name as a permanent leader.
1. Follow national and international policies to safe and protect the workers and
employees from all types of hazards and issues that can come in development and
data collection.
2. Clear the goals to all the suppliers and vendors, it is needed to clarify the company
goals to all the stakeholders involved in the system, they may be the vendors,
distributors, the collection agencies the suppliers and all the small resources involved
in day to day activities.
3. Eliminate waste in all the way possible can be helpful in making the system work in a
hassle free manner, this can be done by maintain the raw material from day one and
try to keep the work precise and limited to the need. Also it is needed to see the
maintenance and disposal of the raw material and the way to treat the toxic waste
(Choi, et. al., 2013).
4. Keep the environment healthy in all forms by making sure that no waste is being
thrown out without being treated properly. Maintaining the production and removing
all those features that emit access heat or pollution.
5. Balance supply and demand to eliminate the wastage in manufacturing and also to
maintain the cost of production and implementation. This is very helpful in long run;
if the product fails the damage control will be less (Zamani, 2016).
6. Educate all the employees about the environmental sustainability will help in reducing
the efforts to maintain and manage the environment individually; this can be done by
timely taking trainings and seminars.
7. Strong advertising and marketing strategies will eventually lead to greater footfall and
major customer holding. This will help in making the Apparel Brand a leading market
holder (Choi, et. al., 2013).
8. Implement an approach to admit the issue, correct the issue and implement the issue
within given time line.
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Notes from team meetings-
Meeting/Project
Name:
Performance Goals
Date of Meeting:
(MM/DD/YYYY)
10/05/2018 Time: 10:00 AM
Minutes Prepared
By:
Training Manager Location: Apparel Brands
1. Meeting Objective
To apply new goals according to customer feedback as per the cpmplaints, demands and updation
as per the competetive market.
2. Attendance at Meeting
Name Department/Division E-mail Phone
Production manager Production Department xyz 000
Suppliers Misecllenous abc 111
Distributers A,B,C ABC 222
Misc. stakeholders MNO mno 333
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Meeting/Project
Name:
Performance Goals
Date of Meeting:
(MM/DD/YYYY)
10/05/2018 Time: 10:00 AM
Minutes Prepared
By:
Training Manager Location: Apparel Brands
3. Agenda and Notes, Decisions, Issues
Topic Owner Time
Limit the cost of production by limiting the wastage and
maintaing the environment
Production team and
maihntainenece team
10:00 AM
Keeping a score to customer complaints and providing
feedbacks as soon as possible
Retail and customer
service team
11:00 AM
Quality of resources , raw material and distribution Resource team and
distribuiton team
13:00 PM
Technological updation and customized customer need
satisfaction
All, higher
management
14:00 PM
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Meeting/Project
Name:
Performance Goals
Date of Meeting:
(MM/DD/YYYY)
10/05/2018 Time: 10:00 AM
Minutes Prepared
By:
Training Manager Location: Apparel Brands
4. Action Items
Action Owner Due Date
Take a close look on competiton and implenet the new and
advnced changes in companies apparels
Marketing team 20/05/2018
Tackle with the complaints and needs quickly and efficiently Customer service
team
11/05/2018
Maintain the budget,quality and limit the supply Finance & quality
team
15/05/2018
Update the technology and the design pattern as per
customer demand and needs.
Technology
team,finance
team,design and
productoion team
20/05/2018
5. Next Meeting (if applicable)
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Meeting/Project
Name:
Performance Goals
Date of Meeting:
(MM/DD/YYYY)
10/05/2018 Time: 10:00 AM
Minutes Prepared
By:
Training Manager Location: Apparel Brands
Date:
(MM/DD/YYYY
)
10/06/2018 Time
:
10:00 AM Location: Apparel Brands
Objective: To study the outcomes on application of above mentioned goals.
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