Annotated Bibliography: Business and Technical Communication Studies

This annotated bibliography presents a compilation of resources related to business and technical communication. It includes summaries of works by Korol, Kagan, and Barabanova (2015) on automating organizational technological documentation, highlighting the importance of technical documentation and the impact of new technologies in the construction industry. It also summarizes Thomas and Stephens' (2015) study on strategic communication, emphasizing stakeholder communication within organizations. Furthermore, it includes summaries of Lehman and Duren's (2008) book on the importance of communication for safety, Lay et al.'s (2000) book on technical communication techniques, Riordan's (2014) book on technical report writing, and Means and Rankin's (2010) book on business communication processes, all emphasizing the crucial role of effective communication in various professional contexts. The bibliography underscores the significance of both technical and interpersonal communication skills in modern organizations.

Korol, E., Kagan, P., & Barabanova, T. (2015). Automation of the formation of
organizational technological documentation. In Applied Mechanics and Materials (Vol.
738, pp. 444-447). Trans Tech Publications
The study of Elena, Pavel and Tatyana ( 2015), showed the importance of the technical
documentation in the automation process of formation of the organization. In this study, it
was observed that, the arrival of new type of work is associated with the requirement of
foremen, workers and superintendents who have knowledge about the construction industry.
The study reported that, the use of new models and methods have changed the process of
technological and organizational documentations. It is observed that, the use of this
technology has reduced the time spent in this process and also reduced the cost of the
construction process.
Thomas, G. F., & Stephens, K. J. (2015). An introduction to strategic communication.
Vol. 52(1) 3–11
The study of Thomas and Stephens (2015), focused on the strategic communication that is
associated with the management of social communication and social science. This articles
reported about the communication of the employees of an organization of New Zealand.
From this study, it was observed that, in the technical communication, the stakeholders have
the central role and they have critical role in outside and as well as inside of the organization.
The author concluded about the importance of stakeholder communication in shaping
strategy of the organization.
Lehman, C. M., &Duren, D. D. (2008). Business communication. Retrieved from
https://books.google.co.nz/books?
id=WZkEAAAAQBAJ&pg=PA237&dq=categories+of+documentation+business+comm
unications&hl=en&sa=X&ved=0ahUKEwiSsr_nyMDPAhVFHJQKHTlJAYYQ6AEIM

DAB#v=onepage&q=categories%20of%20documentation%20business
%20communications&f=false
The book by Lehman and Duren (2008), focuses on the importance of communication in
order to maintain safety needs in the work area and as well as in the private lives of the
stakeholders. The books reveals the fact, the managers of any organization spends most of
their time in the process of active communication. The overall book talks about the
communication models in detailed manner.
Mary M. Lay, Billie J. Wahlstrom, Carolyn D. Rude, Cynthia Selfe, and Jack Selzer -
Technical Communication, 2nd Edition (2000). 43(4), 418-419.
The book of Lay (2000), speaks about the process of active communication for those who are
looking for technical communication in the text books. Various ways of effective electronic
communication techniques are described in this book. In addition to this, the book also
highlighted role of technical communicator who is associated with creating instructions,
specifications and procedures. The author stated that, technical communication can help the
readers, listeners and viewers who are facing challenges due to lack of knowledge about
technical communication.
Riordan, D. (2014). Technical report writing today (10thed.). Retrieved from
https://books.google.co.nz/books?
id=UZyNC_ENS8IC&printsec=frontcover&dq=riordan+daniel+technical+writing&hl=
en&sa=X&redir_esc=y#v=onepage&q=riordan%20daniel%20technical
%20writing&f=false
The book of Riordan (2014) also discusses about the concept of technical communication and
it is noted that, technical communication is one of the primary area of study in order to

maintain professional activity of an organization. The author found that, the professionals
mainly produces technical documents as a part of their profession. The author stated that the
technical communication is very crucial for any kind of job and a technical communication is
mostly effective within a community practice. From this book it is noted that, the interaction
is the most crucial in case of technical communication.
Means, T. L., & Rankin, D. S. (2010). Business communication (1sted.). Retrieved from:
https://books.google.co.nz/books?
id=tfE7AAAAQBAJ&pg=PA626&dq=categories+of+documentation
The book of Means and Rankin (2010), mainly discusses about the business communication
process. The authors reported that, the use of communication in the lives is very essential
and speaking behaviour is strongly associated with the concept of communication. In order
to maintain a successful teamwork, nonverbal and as well as verbal communication are very
effective. In a diverse workplace, an effective communication is must for running the
workplace in a proper manner.
Korol, E., Kagan, P., & Barabanova, T. (2015). Automation of the formation of
organizational technological documentation. In Applied Mechanics and Materials (Vol.
738, pp. 444-447). Trans Tech Publications.
The importance of technical documentation is reported in the study of Elena, Pavel and
Tatyana ( 2015). This study reported about the new models and methods of technological and
organizational documentation have promoted the alteration of traditional methods of
technical documentation. Along with this, it is also observed that, due to arrival 0f the new
type of method, the requirements of foremen, workers and superintendents has also increased
as they have adequate knowledge about the industry. Moreover, use of technology in the

construction process has eased process for and also reduced the cost of the construction
process.
Thomas, G. F., & Stephens, K. J. (2015). An introduction to strategic communication.
Vol. 52(1) 3–11
In the study of Thomas and Stephens (2015), the process of strategic communication is
discussed. It is observed that, the strategic communication is related with the management of
social science and social communication. The communication among the employees of the
organization of New Zealand is discussed in this study. The study showed that, the
stakeholders are the central characteristics of the technical communication and they have
critical roles in outside and inside of the organization. Moreover, the author reported that, the
in keeping a proper shape of the organization, the stakeholder communication is very crucial.
Lehman, C. M., &Duren, D. D. (2008). Business communication. Retrieved from
https://books.google.co.nz/books?
id=WZkEAAAAQBAJ&pg=PA237&dq=categories+of+documentation+business+comm
unications&hl=en&sa=X&ved=0ahUKEwiSsr_nyMDPAhVFHJQKHTlJAYYQ6AEIM
DAB#v=onepage&q=categories%20of%20documentation%20business
%20communications&f=false
The book by Lehman and Duren (2008), speaks about the importance of communication so
that a safety needs in the work area and in the private lives of the stakeholders can be
maintained. The books reported the fact, the managers of any organization spends most of
their time in maintaining active communication in the organization. The overall book talks
about the communication models in detailed manner.

References:
Korol, E., Kagan, P., & Barabanova, T. (2015). Automation of the formation of
organizational technological documentation. In Applied Mechanics and Materials
(Vol. 738, pp. 444-447). Trans Tech Publications
Lehman, C. M., &Duren, D. D. (2008). Business communication. Retrieved from
https://books.google.co.nz/books?
id=WZkEAAAAQBAJ&pg=PA237&dq=categories+of+documentation+business+co
mmunications&hl=en&sa=X&ved=0ahUKEwiSsr_nyMDPAhVFHJQKHTlJAYYQ6
AEIMDAB#v=onepage&q=categories%20of%20documentation%20business
%20communications&f=false
Mary M. Lay, Billie J. Wahlstrom, Carolyn D. Rude, Cynthia Selfe, and Jack Selzer -
Technical Communication, 2nd Edition (2000). 43(4), 418-419.
Means, T. L., & Rankin, D. S. (2010). Business communication (1sted.). Retrieved from:
https://books.google.co.nz/books?
id=tfE7AAAAQBAJ&pg=PA626&dq=categories+of+documentation
Riordan, D. (2014). Technical report writing today (10thed.). Retrieved from
https://books.google.co.nz/books?
id=UZyNC_ENS8IC&printsec=frontcover&dq=riordan+daniel+technical+writing&hl
=en&sa=X&redir_esc=y#v=onepage&q=riordan%20daniel%20technical
%20writing&f=false
Thomas, G. F., & Stephens, K. J. (2015). An introduction to strategic communication. Vol.
52(1) 3–11