Technical Innovation at Business Organizations - Report & Discussion

This report delves into the realm of technical innovation within business organizations, examining how information systems (IS) and information technology (IT) are strategically employed to achieve IT-enabled innovation. It explores the advantages technology offers in competitive markets, including the creation of customized systems and the implementation of e-commerce. The discussion covers the application of emerging technologies like AI and big data, and analyzes the success factors for IT system deployment, such as the use of new technologies, competitive market dynamics, and evolving consumer demands. Furthermore, the report assesses the impact of internal factors (organizational, management, and individual) and external factors (market, industry, social, economic, technological, and political) on the success of IT-enabled innovations. Recommendations are provided for organizations to successfully implement IT-driven systems, emphasizing the importance of management awareness, budget management, and risk assessment. The report concludes with a comprehensive overview of the topic.

Running head: TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
Name of the Student:
Name of the University:
Author Note:

1
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Review of the literature regarding the way organizations apply the strategic use of IS/IT to
achieve IS/IT-enabled innovation................................................................................................2
Success factors regarding the deployment of the information system for innovation in
organization.................................................................................................................................4
Impact of internal factors in the success of the IT enabled innovations......................................5
Impact of external factors in the success of IT enabled innovations...........................................6
Recommendations:..........................................................................................................................8
Conclusion:......................................................................................................................................9
References......................................................................................................................................10

2
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
Introduction
The use of information technology is helping the business organizations in various
aspects. The business organizations are using the information technology in order to gain the
competitive advantage in the market. Apart from that the use of the digital technology is also
helping the organizations to implement different IT enabled innovations in the organization
(Damanpour, Sanchez‐Henriquez and Chiu 2018). These innovations are eventually helping the
organization to become flexible in functioning. The main objective of this paper is to evaluate
the way the organizations are using the information system and information technology to
implement the IT enabled systems in the daily functioning of the organizations. It has been seen
that the digital literacy of the organization is the determinant of the level of technical innovation
the organization can be achieved. Apart from that this discussion also covers some of the issues
those can be faced during the phase of the implementation. In order to do this different technical
innovations in the organizations have been discussed along with issues and success factors.
Apart from that the significance of the internal and external factors of the organization
regarding the success of the IT implementation can be covered in the discussion.
Discussion
Review of the literature regarding the way organizations apply the strategic use of IS/IT to
achieve IS/IT-enabled innovation:
The use of the information technology is providing the organizations certain advantages
for both technical and business aspects. With the help of technology the organizations are
gaining advantage in the competitive markets. Apart from that the business organizations are
exploring new technical innovations which eventually helping them to enhance the flexibility of

3
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
the functioning of the business. It has been seen that with the help of the technology the business
organizations are creating customized system those are deployed in managing the system of the
organization. The organizations are using different aspects of technology like automation of the
logistics and the automated voice process for handling the consumers. All these innovations are
helping the organizations to gain competitive advantage.
One of the major example of the deployment of the technology to achieve the IT enabled
goal is the implementation of the online business by different retailers. The concept of e-
commerce was bounded among few e-commerce giants like Amazon or eBay. However, the
success of e-commerce and ease of doing business through online have made many business
organization to invest for the online business. At present most of the business organizations have
their online presence (Mousavizadeh et al. 2015). In order to operate online, these organizations
are engaging the use of advanced technologies. Some of the well known names in the e-
commerce sectors are using the artificial intelligence to enhance the consumer experience.
Moreover, there is a tendency growing for the e-commerce companies to hire more technical
experts for the development and improvement of the services.
Technology is used by the organization best known for providing IT solutions like
Google. Recently, Google has adopted the use of different technologies to improve its patent
innovations. Regarding this the example of Google map can be given. Google Map is a product
of Google, efficient for guiding the people to the specific destination. Recently Google has
adopted the use of AJAX and implemented this technology into Google Map. The use of AJAX
has ensured that the map shown by the Google Map app can be zoomed without refreshing the
page. This type of small improvisations are giving the organization a chance to improvise their

4
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
products in more effective way so that the acceptability of those products to the consumers can
be increased.
Information technology is also used for the improvement of the communication system
in the organization. The use of information technology for the improvisation of the
communication system is largely adopted by the organizations which are in the transportation
industry (Zhao, Fan and Yan 2016). The organizations in the transportation sectors can use the
communication information technology to let the consumers know about the current location of
the vehicle. Apart from that the availability of the next transportation can also be accessed
through the system driven by the information system.
Another information technology used by the business organization for the IT enabled
innovation and the improvisation of the business is big data. The information gathered from the
big data can provide the organization about important information regarding the demand and
the choice of consumers. Based on the analysis the organizational modify and improvise their
products and services.
Success factors regarding the deployment of the information system for innovation in
organization:
It has been seen that the deployment of the information system in organization has been
successful to achieve the goal or objective of the organization . Some of the critical success
factors that has helped the IT enabled innovation using information technology are-
Use of the emerging technologies: The usage of the emerging technologies has helped the
organization to think about the customization of the business process. In many cases it has been
seen that the business organizations are using the emerging technologies in an innovative way to

5
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
provide unique services to the consumers. In order to do this many organizations are hiring
technical experts who will be responsible for the deployment of the new technology.
Competitive market: Growing competitions in the armlet are driving the business
organizations from different sectors to become innovation for providing the services to the
consumers. It has been seen many organization providing the customized services to the
consumers are getting popular. Regarding this they are utilizing the advantage and usability of
the big data technology. Many technology service providing companies are using different
emerging technologies to the users , so that the users can avail the technical innovations. In this
context the name of cloud technology can be maintained. Providing the effective cloud services
to the organizations and the individual users are making the technical service providing
companies popular.
Changing the demand of the consumers: The changing demand of the consumers are
making the organizations to use the information technology to create the IT enabled innovations.
The nature of the consumer demand is dynamic. In this context the changes in the product or the
service provided by the company needs to be implemented faster (Lashitew, Bals and van
Tulder 2018). The improvisation in the technology and the existing system in the organization I
are important for understanding the demand of the consumers.
Optimization of the resources: The optimization of the resources helps the organizations
to increase the profit The innovation of the IT enabled systems in the organizations help to
mitigate the overhead cost for operating the functions in in the company (Piccini et al. 2015).
Apart from the allocation of resources in the complex environment can be achieved through the
implemented of the system driven by the advanced technology.

6
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
Impact of internal factors in the success of the IT enabled innovations:
Organization factors: Organizational factors are the main indicator for the success factors
of the implementation of IT enabled system . In the dynamic situation of the market and the
changing behavior of the consumers there is a need in the organizations to adopt the change
quickly (Evans et al. 2017). In order to do this many organizations are using the emerging
technologies those are helping to bring the flexibility in the daily functioning of the companies
(Leclercq-Vandelannoitte 2015). Apart from that the recruitment policies in the organizations are
enabling more IT experts to join in the company. This is helping the organization to get the
successful implementation of IT.
Management factors: Management factors are important indicator for the success of the
information technology driven system (Andrews and Johnson 2016). The decisions regarding the
implementation of the information technology driven system are taken by the management of the
organization. In this case, if management is inclined towards the use of the emerging technology
for the implementation and the modification of the system in the company, it can be said that the
organization will able to achieve the business goals.
Individual factors: Individual factors are important for the success of the IT enable systems. The
employees in the organization are needed to made aware about the usage of the newly
implemented system (Santos, Pache and Birkholz 2015). Regarding this the organizations can
provide training to the individual employee. Apart from that the demand and the buying behavior
of the consumers are needed to be evaluated in a proper way. All these can be done through the
implementation of the advanced system in the organization.
Impact of external factors in the success of IT enabled innovations:

7
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
Market: The market is becoming competitive. In this situation the options in front the
consumers are increasing. In this context , it is important for the organizations to provide
innovative solutions to the consumers (Chatterjee 2016). The use of technology will enhance the
consumer experience along with the quality of the service.
Industry: Different industries are using the emerging technologies. Industry is facing the
need for the synchronization of the functioning of different departments. The innovation driven
by the information technology is helping the industry to adopt this synchronization (Susarla and
Mukhopadhyay 2015). This makes the relevance of the information driven system in the
industry. The success of the implementation of information driven system lies on the relevance
of the information driven system.
Social: In the social perspective it has been seen that the demand of the individuals are
changing rapidly (Sharma and Rai 2015). The changing of the lifestyle demands the automation
of the different household functions. Regarding this the consumers want to get the services from
the organizations which will fulfill all the requirements of the ever changing life style (Rantala et
al. 2018). This factor drives the organizations to implement the information driven system
(Urbinati et al. 2018). Apart from that the users want more customized services from the
companies (Nowacki and Bachnik 2016). In order to do this the organizations are taking the help
of the emerging technologies.
Economic: The economic condition of the market supports the optimization of the
resources along with providing the standard quality services to the consumers (Smith and
Williams 2018). In order to do this the allocation of the resources are needed to be done

8
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
effectively. Apart from that the mitigation of the overhead cost through the use of the technology
can bring more profit for the organizations.
Technological: The advancement of technology is helping the organization to use
different emerging technologies. Apart from that different factors in the industry and the
organizations are making it necessary for the companies to explore the technological
innovations.
Political: The political factors plays an important role for the use of technology. Certain
type of emerging technology such as bitcoin is banned for some political regions or countries. In
that case4, the organizations operating in that region may face some constraints while using the
technology.
Recommendations:
Certain recommendations can be made those will help the organizations to make the
successful implementation of the information technology driven system. Before the
implementation of the technology the management of the organization should aware about the
significance and the relevance of the proposed technology for the growth of the business. Apart
from that the maintenance of the estimated budget and time are needed to be considered by the
organizations. While development of the system the management of the risks and the
stakeholders associated with the implementation are needed to be done in a proper way. The
maintenance of the newly implemented and the modified system is needed to be done after the
adaptation of the emerging technology. In order to do this the organizations need to recruit
technological experts. Apart from that the employees in the organizations are needed to be given

9
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
training regarding the use of newly implemented system. All these factors will help organizations
to adopt the use of technological innovations successfully.
Conclusion:
The discussion has pointed out the role of the emerging technology in the information
system driven technical innovations in the organizations. In this context the examples of the
technical innovations by the organizations and the significance of the emerging technology while
the implementation has been discussed. Apart from that different internal and external factors
those are responsible for the success of the implementation of the information system has been
discussed. It can be concluded from the discussion that the technical innovation is important for
the organizations. However, certain concerns are needed to be fulfilled during the
implementation time. This will lead the organization to adopt the new system properly.

10
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
References
Andrews, R.N. and Johnson, E., 2016. Energy use, behavioral change, and business
organizations: Reviewing recent findings and proposing a future research agenda. Energy
Research & Social Science, 11, pp.195-208.
Chatterjee, S.R., 2016. Rethinking Business Models for Flexible Configuration: Lessons from
Disruptive Innovations at the Bottom of the Pyramid. Flexible Work Organizations: The
Challenges of Capacity Building in Asia, 181.
Damanpour, F., Sanchez‐Henriquez, F. and Chiu, H.H., 2018. Internal and External Sources and
the Adoption of Innovations in Organizations. British Journal of Management, 29(4), pp.712-
730.
Evans, S., Vladimirova, D., Holgado, M., Van Fossen, K., Yang, M., Silva, E.A. and Barlow,
C.Y., 2017. Business model innovation for sustainability: Towards a unified perspective for
creation of sustainable business models. Business Strategy and the Environment, 26(5), pp.597-
608.
Lashitew, A.A., Bals, L. and van Tulder, R., 2018. Inclusive Business at the Base of the
Pyramid: The Role of Embeddedness for Enabling Social Innovations. Journal of Business
Ethics, pp.1-28.
Leclercq-Vandelannoitte, A., 2015. Managing BYOD: How do organizations incorporate user-
driven IT innovations?. Information Technology & People, 28(1), pp.2-33.
Mousavizadeh, M., Ryan, S., Harden, G. and Windsor, J., 2015. Knowledge management and the
creation of business value. Journal of Computer Information Systems, 55(4), pp.35-45.

11
TECHNICAL INNOVATION AT BUSINESS ORGANIZATIONS
Nowacki, R. and Bachnik, K., 2016. Innovations within knowledge management. Journal of
Business Research, 69(5), pp.1577-1581.
Piccinini, E., Hanelt, A., Gregory, R. and Kolbe, L., 2015. Transforming industrial business: the
impact of digital transformation on automotive organizations.
Rantala, T., Ukko, J., Saunila, M. and Havukainen, J., 2018. The effect of sustainability in the
adoption of technological, service, and business model innovations. Journal of Cleaner
Production, 172, pp.46-55.
Santos, F., Pache, A.C. and Birkholz, C., 2015. Making hybrids work: Aligning business models
and organizational design for social enterprises. California Management Review, 57(3), pp.36-
58.
Sharma, S. and Rai, A., 2015. Adopting IS process innovations in organizations: the role of IS
leaders’ individual factors and technology perceptions in decision making. European Journal of
Information Systems, 24(1), pp.23-37.
Smith, D.G. and Williams, C.A., 2018. Business Organizations: Cases, Problems, and Case
Studies. Aspen Publishers.
Susarla, A. and Mukhopadhyay, T., 2015. Can Outsourcing of Information Technology Foster
Innovations in Client Organizations? An Empirical Analysis.
Urbinati, A., Chiaroni, D., Chiesa, V. and Frattini, F., 2018. The Role of Business Model Design
in the Diffusion of Innovations: An Analysis of a Sample of Unicorn-Tech
Companies. International Journal of Innovation and Technology Management, p.1950011.