Swinburne INF80042: Annotated Bibliography on Technology Management

This annotated bibliography, prepared for the INF80042 course at Swinburne University, explores the multifaceted challenges of managing technology in organizations. It synthesizes key findings from ten articles focusing on various aspects, including the impact of modern office technology on management performance, the role of social media and technology in sales, the challenges of technological innovation, and the implications of blockchain technology. The bibliography covers topics such as technology adoption in emerging economies, the human and organizational challenges of implementing information security, the management of open innovation, and the impact of technology on organizational behavior. Each entry provides a concise overview of the article's main arguments, methodologies, and key findings, offering a comprehensive understanding of the current issues in technology management. The bibliography highlights the need for strategic integration of technology, addressing challenges related to organizational culture, employee behavior, and the ability to adapt to rapid technological advancements. This annotated bibliography provides valuable insights for students and professionals navigating the complex landscape of technology management.

Running Head: Essential 0
Technology Essential for managers
4/25/2019

Essential 1
Annotated Bibliography
Pfano, P. and Beharry, A. (2016) The effect of modern office technology on management
performance: Durban Westville. Problem and Perspectives in Management, 14(2), pp.376-
384.
In this article, the author has stated that it is difficult to perceive the situation where the
organizations can do extremely well without the utilization of modern innovative technology
such as telephone and computers. It is extremely difficult to manage organization depending
upon the technology, which generates business opportunities. It is stated that while managing
modern innovative technology make a greater difference in the organization in maintaining
personal performance, productivity, and quality of life. The main challenge is to harness this
newly emerging technology for the advantage of the business. In today’s economic
environment, business leaders understand the significance of integrating products,
technology, and innovative market with strategic plans. Thus, for a most international
organization, attaining that level of alignment with business strategies has been challenging.
When a business is improving its market internationally, it assists technology to save its
valuable assets. Challenges and complexities faced by today’s organizations are quite
common in the technology-based framework.
Moncrief, W.C., Marshall, G.W. and Rudd, J.M. (2015) Social media and related technology:
Drivers of change in managing the contemporary sales force. Business Horizons, 58(1),
pp.45-55.
In this article, the author has stated that the selling environment has undergone tremendous
change over the past 2 years. Perhaps, the greatest change has concentrated on advancements
and changes in technology. This drastic revolution generates several new as well as
unanticipated opportunities, and challenges for managers’ in sales organizations. In addition,
the discussion has been made on the difficulties faced in managing the technology in the
organization. A sales organization is facing the challenge of taking utilization of social media
and other specified technologies. They need to integrate social media into the selling process
so that they can lead sales personnel effectively and efficiently. They need to concentrate on
determining the various social media tools and associated technologies. It is quite satisfied
that competition has become more concentrated because of the competitions entering the
market from 10 years ago. They are facing the challenge of personal insecurity, which results

Essential 2
in the fact that the sales manager has to motivate their young sales personnel to go and make
conference calls, which can influence organizational success and profitability.
Chenhall, R.H. and Moers, F. (2015) The role of innovation in the evolution of management
accounting and its integration into management control. Accounting, organizations and
society, 47, pp.1-13.
In this article, the author has stated that the organization is facing the challenge of
technological innovation such as additive manufacturing and semi-customization. It has
stated that the management control system (MCS) has been designed to address the challenge
of operating in uncertain activities by encouraging innovation. The management control has
emerged from a traditional approach to govern operating within a close framework to
adaptive processes that integrate a more complex approach to encouraging innovation. They
need to address the challenge that is appropriate for a traditional setting of an organization
where concern with innovation and development is prevalent. MCS has been embraced in
managing the challenge in uncertain situations significantly by encouraging innovation
capabilities. They need to manage the challenge effectively in order to generate success and
growth.
Kim, W. (2007) On Challenges for Information Management Technology. Journal of Object
Technology, 6(4), pp.25-32.
In this article, the author has stated that in managing information technology challenges
several has been faced by organizations. One is the options, information explosion, and the
other one is that information need is to be supported in the ubiquitous environments that are
being generated. It is stated that these two challenges have to get significant attention in
respect of several segments of information technology in the organization. In addition, the
discussion has also been made on the challenges and some considerable solution to the
problem so that it can be resolved in the future. The challenge, which is faced, is described
as a number of functions of a device are exceeding the number of keys on the system in the
organization. If a computer system only offers a tiny number of functions, it might be
possible to clear these functions with the press of a single key. Then the organization is
facing the problem of inefficient combinations of information. Therefore, it needs to be
resolved through customization, which can easily mitigate the challenge.

Essential 3
BAKAN, I., TASLIYAN, M., ERASLAN, I. and COSKUN, M. (2017). THE EFFECT OF
TECHNOLOGY ON THE ORGANIZATIONAL BEHAVIOUR AND THE NATURE OF
WORK. Journal of Economics and Management Science, 33(2), pp.21-78.
In this article, the author has stated that sociologists have recognized that technological
advancements are the major source of economic, political, and social change in the
organization. Technology is the action that people perform on an object without the support
of mechanical devices to make a change in that object. The particular technology used in the
organization is an assortment of machines, recipes, plant, and tools accessible at a given point
of time for the implementation of the task. The employees’ behaviour towards work is
changing rapidly, which is a challenge in managing technology in an organization. It is
argued that management and technology have illustrated impacts on the nature of work and
employees behaviour. They need to use technology to generate new information and manage
technology to stay competitive in the marketplace.
Ejiaku, S.A. (2014) Technology adoption: Issues and challenges in information technology
adoption in emerging economies. Journal of International Technology and Information
Management, 23(2), p.5.
In this article, the author has stated that the organization has identified the need, importance,
and effect of Information Technology (IT) and discovered various challenges in the adoption
of Information technology in the organization. In a multinational organization, IT has greatly
revolutionized in all aspects of life involving business, technology, and work environment. In
a various organization, IT has been utilized to generate strategic competitive advantage in
many operations. There are several employees, which are facing a problem as they utilize the
e-mail because of the lack of access to Information technology and poor computer skills. It is
stated that around 2 percent of employees adapt to innovative technology. They are also
facing the challenge of minimum power supply in the organization. Therefore, the
organization should concentrate on developing and training Information technology
professional who can maintain projects effectively and adapt to the innovative experience of
the organization.
Werlinger, R., Hawkey, K. and Beznosov, K., 2008. Human, Organizational and
Technological Challenges of Implementing Information Security in Organizations.
In Proceedings of the Second International Symposium on Human Aspects of Information
Security & Assurance (HAISA 2008), 33(6), p. 35.

Essential 4
In this article, the author has stated that the organization is facing challenges related to
Information technology involving the relationship among organizational, human, and
technical factors. It is stated that organizational culture and decentralization of the IT security
concerns that make security framework more difficult. They need to elaborate on certain
opportunities and enhance the technology that is utilized to support the adoption of standards
and security policies within the organization. From the human perspective, the adoption of a
security framework depicts various challenges in respect of mutual understanding, effective
interaction, and communication. It is clear that organizational factors such as security culture,
policy, and communication are depicted as the main challenge, which is faced by the
organization employees. Technological complexity is also another challenge, which is faced
by the organization in respect of security practitioners. This complexity slightly makes
difficult for the decision makers to design the security policies and maintain the big picture
that covers the concern of the system.
Westerlund, M. and Leminen, S. (2011) Managing the challenges of becoming an open
innovation company: experiences from Living Labs. Technology Innovation Management
Review, 1(1), pp.19-25.
In this article, the author has stated that the firms have contributed the way for customer-
driven innovation. So, now traditional industries are becoming significantly open as this
poses a challenge for companies with relation to managing policies, customer relationship,
and instituted practices. They need to become an open innovation firm by promoting an open
organizational mindset and contributes openness so that they can mitigate challenges. They
are also facing the challenge of managing co-creation, as they need to create value for its
partners, customers, and organization so that a new organizational culture can be developed.
They need to maintain customer involvement by which they can understand the needs and
experiences of handling customer issues. They can assist them to generate value and
innovation capabilities. It is quite evident that the organization is drastically facing the
challenge of exploration and experimentation. The organization is facing a challenge when
they transform from conventional in-house developers to open innovation firms. Therefore,
the main challenge for any organization is developing an organizational mindset and culture
and delivering a contribution to the customers.
Van Lancker, J., Wauters, E. and Van Huylenbroeck, G. (2016) Managing innovation in the
bioeconomy: An open innovation perspective. Biomass and Bioenergy, 90, pp.60-69.

Essential 5
In this article, the author has stated that in managing innovative research and development
teams not only generate innovative ideas but also deal with certain challenges. While
innovation is not a random procedure, so manager finds it difficult to manage the
performance of teams. These specific drivers and barriers to research & development teams
deliver insight towards managerial leadership and organizational environment. It is stated that
the managerial leadership style at both the Research & development senior level and team
level provides a significant influence on creativity and innovation, which progressively
influences the performance of the team. The key challenge, which the organization is facing,
is to judge the effectiveness of organizations employees. They need to treat the employees in
a fair and equitable manner so that they can contribute effectively towards organizational
success.
Beck, R. and Müller-Bloch, C. (2017) Blockchain as radical innovation: a framework for
engaging with distributed ledgers as incumbent organization. Association of information
system, 43(8), pp.233-254.
In this article, the author has stated that Blockchain is an advancing technology that is
determined as groundbreaking. Employees in an organization are facing a challenge in
adapting to the new technology and new organizational practices. They need to develop
organizational capabilities and significantly engage with blockchain in the developed
organization as it incorporates unpredictability and high uncertainty. They need to maintain
the necessary competencies to absorb, build, and embrace new technologies such as
blockchain so that an organization can attain success and growth.

Essential 6
THE EFFECT OF
TECHNOLOGY ON
THE
ORGANIZATIONAL
BEHAVIOUR AND
THE NATURE OF WO