A Research Proposal on the Technology and Generation Gap: Analysis

This research proposal investigates the technology and generation gap, focusing on the differences in perspectives, values, and technological adoption between generations, specifically Generation X and Millennials. The introduction highlights how advancements in technology have exacerbated the gap, leading to misunderstandings and affecting social bonding. The background provides context on the impact of digital technology, smartphones, and social media on generational shifts, and how these changes affect work environments and communication styles. The research aims to determine the extent of the technology and generation gap, evaluate technology usage by different generations, and identify key areas where these gaps exist. A literature review explores existing research on the topic, categorizing generations, and examining specific areas of difference, such as technology, music, and social values. The proposal also outlines the research methodology, including data analysis and collection methods to be employed to address the research questions and achieve the objectives of the study. References to relevant academic sources are also included.

Assessment-3 Research
Proposal

Table of Contents
Table of Contents.............................................................................................................................2
TOPIC..............................................................................................................................................3
“To critically investigate on the technology and generation gap.”..................................................3
Introduction......................................................................................................................................3
Background/context.........................................................................................................................4
Research aims/Questions.................................................................................................................5
Literature Review.............................................................................................................................5
Technology and generation gap..............................................................................................5
Categorizations of generation.................................................................................................6
Area of generation gaps..........................................................................................................7
Research methodology.....................................................................................................................8
Data analysis and collection.............................................................................................................9
References......................................................................................................................................11

TOPIC
“To critically investigate on the technology and generation gap.”
Introduction
A generation gap occurs when there is a difference between the thoughts and viewpoints
of present generation and the previous generation which leads to misunderstandings and
complicated conversations. Generation gap can impact negatively on the relationships of people
as they cannot agree on a common ground which affects their ability to understand each other’s
view points and also impact on their social bonding. With the advancement in technology and
introduction to various gadgets and devices the generation gap has been increasing among
generations as the current generation is becoming fast with the use of technology while the
previous generation are finding it difficult to cope up with the growing advancements
(Andreoletti and Howard, 2018). With the increase in use of technology that makes work and
calculations very easy and fast there is an impact on their values and attitudes which increase the
generation gap. Generation X and millennial are thus finding it difficult to cope up in various
spheres of life like understanding personal relations, business related decisions, taking decisions
regarding various spheres of life etc. With the increase use of mobile phones, internet etc. the
generation gap among generations are increasing which needs to be addressed so that the society
can develop efficiently and the generations can survive effectively in the society. Technology has
made the younger generation more advanced and fast forward and has left behind the older
generation which increase their struggle to understand the use of technology in an efficient
manner. In businesses the use of technology has increased leaving behind the traditional methods
of doing business which has affected the self esteem of the old generations as they find
themselves incapable anymore in performing their roles efficiently. This has affected the way in
which business decisions are made. Thus, it can be said that technology has increased the
generation gap and has impacted the society with increasing the distance between the generations
and their ability to understand each other.
It is important that efficient and effective steps are taken so that these gaps can be bridged
which can help the old generation in coping up with the society. The millennial should take part
in making the generation X understand about how technology can be operated and used in
making their work easy and convenient (Anshari and Ahad, 2016). It is also important that the

use of traditional and technological methods are parallel applied in companies and while making
basic decisions so that the old generation can become comfortable of using technology in an
efficient manner. In this report a research is conducted so that the generation and technology gap
can be analysed which can help in determining ways through which the generation gap can be
bridged. This can help in building a more integrated society where the millennial and generation
X can breed together and understanding among them can be enhanced which can help in
increasing the ability of old generation to use advanced technology.
Background/context
With the advancement in technology and millennial being more dependent on its use so
that they can grow and develop in the society their values, attitudes and beliefs have changed and
has led to an increase in generation gap among old generation. Technology has changed the way
in which world operates and the way it used to operate in generation X which has created a
barrier between the generations leading to generation gap. Recently digital technology has
increased the cultural and societal shift which causes generational disagreement. With the
increased use of smart phones, tablets, social media etc. the ability of younger generation to
connect to people has changed (Filippaios and Benson, 2016). Development in technology has
also influenced the way in which work is done in an organisation which has increased the
flexibility of work thereby increasing the convenience of working. Increased use of technology
thus creates an impact on the thinking, values and beliefs of new generation which creates a
barrier in their ability to understand the old generation often leading to disagreements.
Innovations and advancements in technology has improved the way of working which in contrast
with the traditional methods of doing work which affects the ability of older generation in
understanding the rapidly changing technology. This generation gap is needed to be addressed so
that the gap can be bridged and strong bonding can be created among generations so that they
can learn to use technology which can help them in better coping up with the changing society
and the beliefs of generations. It is also important that the old generation people are taught on
how to use the technological tools and techniques which can help in increasing their convenience
of living so that their living standards can improve. It will also help in increasing the bonds
among the generations so that at work and in life the generations can live together in an efficient
manner creating a healthy society (Fiott, 2017).

Research aims/Questions
Aim
“To critically investigate on the technology and generation gap.”
Research Objectives
● To critically determine the generation and technology gap.
● To effectively evaluate the use of advanced technology by Generation X and Millennials.
● To effectively evaluate the area associated with the generation gaps.
Research Questions
● How to determine the generation and technology gap?
● What is the use of advanced technology by Generation X and Millennials?
● What are the key areas associated with the generation gaps?
Literature Review
Technology and generation gap
As per the view of the Brock (2018), Technology has been considered among the rapid
level of revolution which have urge more level of digital tools in the respective workplace which
have tended to have development of new industries by creating generation gap among different
generation. On the other hand, the Lisenbee, (2016) contradict that younger generation have
different outlook regarding usage of technology in making their work easier than the older
generation which is still stuck with doing manual work over using technology.
As per the view of Subramanian, (2017), it has been true that’s there a generation gap
tends to increase with involvement of technology in day to day life. In addition to that’s it comes
by using of more online services which have resulted in provoking more conflict between
generations. While young generation is impatient with older generation’s slow speed over
learning in order to adopt more level of online services. On the other hand, the Niwa, Ihara and
Kato, (2019) contradict that’s the older generation has been bewildered in the way of not publish
their private information in the internet. The author also added that’s this have been turned out

in the frustration generation gap as one pre baby boomer generation will probability have the call
it over payback.
According to view of Mehta, (2016), some of old people have express the consternation
as the young ones who are whippersnappers show off their expertise and remarkable agility when
using electronic gadgets. In addition to that other have viewed the young use of technology as
uncanny which have resulted in the mindset of young people failure over signing up on any
social media due to their wrinkles and suborn belly fat. On the other hand, the White and et.al.,
(2018) have contradicted that’s there can been seen the certain level of glimpse of generational
shift as the older generation who have been coached by their parents have privacy as important
values and don’t find any level of attraction over using any remarkable sites such as Myspace,
Skype, or YouTube. The author also supported the statement stating that’s younger generation
have fool these social networking sites and tools as more necessary and fun-loving in order to
have proper level of attraction among their generation people.
Categorizations of generation
As per the view of the Chandler, (2016), generation gaps may be defined as there
possessing of different thoughts by having different generational members with view of action
and belief. The generation have been categorized as Traditional, Baby boomers, Generation X or
Millennial. On the other hand, Halperin and Dror, (2016) contradict that’s there is difference in
between generation along with drastic ones as young people have typically being lived in the
extended families. In addition to the author also supported the statement that’s there is in
difference in between use of technology, music preferences.
As per the view of Juma and Jordans, (2020), the older generations have the discovering
of social networking tool in order to have imagination for identifying new technologies search
the globe for friends, contacts, and merchandise. The author states that old generation have the
major annoyances over lack of privacy an annoyance as part of the marketing package. In
addition to that, the author also stated that large number of old people have games, banks and
shop online by creating the blogs, share pictures of their respective grandchildren and photos of
RV vacation. On the other hand, the White and et.al., (2018) contradict that all the generation
have generously have the description over social networking phenomena. Most of the people
don’t have the desire or time in order to learn more of these things which are often unaware and
uneducated regarding the certain websites and app which the teens love to enjoy. The

grandparents have majorly observed these differences in the respective grand children who are
teens, and young adults.
As per the views of the Chandler, (2016), the leaders of the accounting profession ages
have the facing the change of respective workforce as more level of Generation X and Millennial
employees are now in leadership positions. In addition to that’s more Mix those generations with
Baby Boomers and incoming Gen Z, and the result is a firm comprised of an interesting blend of
individuals. In addition to that baby boomers have been grown up with television, fax machines,
mobile phones, and the internet were still developing as they started and built their businesses.
On the other hand, Halperin and Dror, (2016) contradict that’s workplace is changing at more
level of increasing pace. In order to have effectively more level of managing today’s workforce
as the firm leaders have the need to make comprehensive understanding to the difference in
between generation in order to have utilization of the unique opinion, knowledge and viewpoints.
In addition to that Kids are the backbone of our future generation so it’s vital that we turn our
attention to our children and monitor their day to day activities when it comes to the use of
technology.
Area of generation gaps
As per the view of the Juma and Jordans, (2020), Difference in generation have the clear
existence in the largest two areas which is such as technology and music which ae less
emotionally charged as comparative to political issues. The older generation have there proud
towards younger generation in technology rather than view of respective problem. on the other
hand, as considered to be musical differences every generation have the wants own style of
music, and the older generation generally can relate to that desire. On the other hand, the Brock
(2018), contradict that as the younger generation have the tending regards older generation as the
superiors on in regards to the intolerance for the different races a group.
As per the view of the Lisenbee, (2016), stereotyping is not considered to be the effecting
gaols. The author stated that’s generational profiling have the proper explanation events,
technologies, and the economy shape various groups of people. On the other hand, the
Subramanian, (2017), contradict that myriad have the new level of safety issues more level of
concern and risk along with benefitting their technology. In the companies gave the quickly
division of primary mode of communication as the instant messaging platform to have the
enabling communication among respective employees.

As per the view of Niwa, Ihara and Kato, (2019), the rise in technology have the created
more level of technical skills which is single biggest predictor of difficulty as per the upcoming
generation as the bridging of skills gap have simplifying the form to make the intuitive as
possible. On the other hand, the Mehta, (2016), have contradict that’s the older generation have
the finding of themselves which is being puzzled by their use of by children in job descriptions.
In addition to that’s there is more level of confusion around languages in performing in
differentia duties which is considered to be beyond the reach and understanding. Every
generation have more level of experiences in changing by learning more level of skills as the
younger worker by placing more high values and creativity, innovation and flexibility in
workplace. This has resulted in more tension with older generation in order to have appreciation
towards more level of traditional work model by putting the time, paying more dues.
Research methodology
Research methods: It is a specific procedure which helps in analysing and collecting the
various set of data related to the research topic (Jensen, 2017). It is classified into quantitative
and qualitative research methods. Quantitative research method largely emphasizes on the
statistical and analysis of the numerical data with the use of questionnaire, surveys, polls, etc. On
the other hand, Qualitative research methods is very useful as it helps in interpreting the various
variables of the data by gaining in depth knowledge with the help of content analysis, focus
group, research of case study, ethnographic research, etc. In this research qualitative method will
be used by researcher as it will help in gathering information related to the research topic so that
researcher can interpret the information and achieve the objectives of research.
Research philosophy: It is phenomenon according to which the information related the
study must be gathered, interpreted and used. It is classified into positivism and interpretivism
philosophy (Quinlan and et.al., 2019). Positivism approach is useful as it adheres with the
knowledge which is based on actual facts with the sense of observation. Moreover,
interpretivism philosophy understands the key elements and variables of the study by engaging
human interest within the subject matter. In this research interpretivism research approach will
be used as it helps in effectively interpreting the qualitative data which is collected from various
sources so that effective conclusions can be drawn based on researcher’s interpretation.
Research design: It is an overall strategy which helps in combining all the components of
the study and making sure that the problem of the research is resolved. It is classified into

exploratory and descriptive research design (Litosseliti, 2018). Exploratory method has only few
set of study for the reference which initially serves as the tool in order to provide theoretical idea
associated with the research problem. On the other hand, descriptive method tends to describe
the key behaviour of the study without influencing the subject matter. In this research descriptive
research design will be used by researcher so that descriptions can be made based on data
collected without affecting the quality of data.
Research approach: It is a plan or procedure with the set of broad assumptions by setting
broad set of assumptions. It helps in addressing the nature of the specific research problem. It is
classified into inductive and deductive approach. Inductive approach starts with an appropriate
reasoning which has been proposed at the end (Almalki, 2016). It is useful in generating new set
of theories. On the contrary, deductive approach results in formulating hypothesis in order to test
the validity of the specific theory. In this research inductive research approach will be used
which can help in drawing a hypothesis based on the conclusions that are drawn from the data
collected for research.
Data collection: It is an appropriate measure as it is very useful in measuring and gathering
the various set of information in order to gain wider set of perspective associated with the
research questions (Kumar, 2019). It is classified into primary and secondary source of data
collection. Primary data are first- hand information with surveys, questionnaires, etc. On the
other hand, secondary data collection is information upon which investigation has been carried
out earlier. This can be collected through journals, books, newspapers, governmental
departments, manuals, etc. Data collection will be done by the way of questionnaire which will
contain certain structured questions which will be asked to a sample population so that their
views can be collected regarding the topic. This can help in gathering the number of responses
based on which interpretation can be done which can be analysed using pie-charts, graphs, bar
diagrams etc. so that based on the responses conclusions can be drawn. Use of both qualitative
and quantitative methods can be done so that comprehensive information can be gained based on
the research topic. Researcher will use primary sources to collect quantitative data while
secondary sources will be used for the literature review.
Sampling: It is a systematic procedure which is very useful in predetermining the total
number of the observations which has been selected from the large population. It is classified
into probabilistic and non- probabilistic sampling methods (Basias and Pollalis, 2018).

Probability sampling states that all the members who are within the large population has got
equal chance to get selected within the sample size. It includes random sampling, cluster
sampling, systematic sampling, etc. On the contrary, non- probabilistic sampling method such as
quota sampling, purposive sampling etc. where members from large population are selected on
the random basis. In this research non- probabilistic sampling method will be used in order to
gather data from population. This method can help in gathering unbiased information from a
sample population so that high quality of results can be achieved.
Data Analysis: It is a procedure of transforming and cleaning the data collected in order
to discover the useful set of information related to the subject matter. It is classified into SPSS
analysis and thematic analysis. SPSS analysis is useful because it helps in predicting the complex
set of data which has large information (Johnson and Christensen, 2019). On the other hand,
thematic analysis helps in interpreting the various themes and variables of study to gain
conclusive results.
Data analysis and collection
Research methods: It is classified into quantitative and qualitative research methods. The
researcher of the study will select qualitative research methods to critically determine the
generation and technology gap.
Research philosophy: It is classified into positivism and interpretivism philosophy. The
researcher of the study will select interpretivism philosophy to effectively evaluate the area
associated with the generation gaps.
Research design: It is classified into exploratory and descriptive research design. The
researcher of the study will select descriptive research design
Research approach: It is classified into inductive and deductive approach. The researcher of
the study will select inductive approach.
Data collection: It is classified into primary and secondary source of data collection. The
researcher of the study will select primary and secondary source of data collection in order to
critically investigate on the technology and generation gap.
Sampling: It is classified into probabilistic and non- probabilistic sampling methods. The
researcher of the study will select random probabilistic sampling method where 20 people of
Generation X will be selected from Australia.

Data Analysis: It is classified into SPSS analysis and thematic analysis. The researcher of
the study will select thematic analysis t o effectively evaluate the use of advanced technology by
Generation X and Millennials.
Ethical consideration: The researcher of the study will carry out the investigation within
ethical framework by using data from valid sources and properly citing the sources from where
the data has been collected (Ethical Considerations, 2020). Complete anonymity has been
maintained while carrying out the study. Nobody was harmed while carrying out the study and
all the resources were effectively utilized. All the information of the participants were kept
confidential. Informed consent of the participants were there and voluntary participation where
they have full flexibility to quit the study.

References
Books and Journals
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