Research: Technology Impact on Workplace Transformation at Amazon, ECL

This research project investigates the impact of technology on workplace transformation, focusing on Amazon as a case study. The study aims to analyze the knowledge surrounding new technologies, evaluate the relationship between workplace transformation and technology adoption, and recommend strategies for employee motivation during this process. Employing a qualitative research approach with inductive reasoning and an epistemology philosophy, data was collected through primary and secondary methods, involving 30 Amazon employees. Data analysis revealed strong agreement on the positive impact of technology on operational efficiency, customer satisfaction, and business growth. The conclusion emphasizes technology's crucial role in enhancing overall functioning and achieving a competitive advantage. Recommendations include training and development programs, monetary and non-monetary benefits, and performance appraisals to support employees through workplace transformation.

Research
Project Part –
2

TABLE OF CONTENT
 INTORDUCTION
 AIMS AND OBJECTIVES
 RESEARCH METHODOLOGY
 DATA INTERPRETATION
 CONCLUSION
 RECOMMENDATION
 REFERENCES

INTRODUCTION
 The evolution of the technology and rising pace of digitalization has
enhanced each and every aspect of the lives of people. It has made
numerous field of work quite simple but at the same time it has made many
other things complicated in a varied way like, no security of job, demand of
excessive amount of focus, requirement of different skillset etc.
 Due to the innovation in the field of technologies, for example advent of
different software application, mobile devices, computing powers and so
forth, the whole workplace has been disrupted and transformed
(McOrmond, 2014).

AIMS AND OBJECTIVES
Aim
“to analyse the impact of technology and requirements needed for employees to carry out roles and
collaborate workplace transformation operations” A research work on Amazon”.
Objectives:
• To assess knowledge about new technology used while workplace transformation
• To evaluate relation between workplace transformation and new technology in Amazon
• To recommend strategies for employee motivation at the time of workplace transformation

RESEARCH METHODOLOGY
Type of methodology Methodology used
Research type Qualitative research type
Research approach Inductive approach
Research philosophy epistemology philosophy
Data collection Primary and secondary methods
Sampling 30 employees of Amazon
Data analysis Quantitative and qualitative analysis

DATA ANALYSIS
Theme 2: Strongly agrees that there is relation
between new technology and efficiency of
Amazon
Theme 1:Agrees that usage of the latest technology will
help to increase operational functioning in Amazon

Continued….
Theme 3: Agrees that there is need for adopting
latest technologies within business operations to
provide more efficient services to customers
Theme 4:Strongly agrees that is it important for
Amazon to focus upon usage of new technological
techniques in its operations

Continued….
Theme 5: Strongly agrees that Amazon is capable of
attaining customer satisfaction by adopting latest technology
Theme 6: Strongly agrees that there are opportunities of
business growth if Amazon is adopting latest and advanced
technologies in managing operations

Continued….
Theme 8: Strongly agrees that there is an
increase in sales and profits by providing
customers a quality service using latest tools
Theme 7:Agrees that Amazon is able to become leading e-
commerce company by using latest technology in operations?

Continued….
Theme 10: Strongly aggrees that it is beneficial
for Amazon to invest in advanced technology and
tools for the c
ompany
Theme 9: Agrees that there are ways for Amazon to
manage the attainment of organizational goals in
specified time by adopting latest techniques in supply
chain network

CONCLUSION
 It can be concluded that technology plays a very important role in bringing efficiency in the overall
functioning as well as operations of the company.
 Technologies being utilized in the transformation of the workplace helps in augmenting the
production level as well as overall efficiency of the firm
 The firm can achieve competitive advantage and can garb the learning position in the market.

RECOMMENDATION
 Training and development
 Monetary and non-monetary benefits
 Performance appraisal

REFERENCES
 McOrmond, T., 2014. Changes in working trends over the past decade. National
Statistics. 112(1). pp.25-35.
 Santiago de Costa, L., Pereira, L. and Akkari, A., 2018. A proposed framework
to identify digital transformation maturity in small industries. Workshop on
Innovative Engineering for Fluid Power.
 Dery and et.al, 2017. The Digital Workplace is Key to Digital Innovation. MIS
Quarterly Executive. 16(2).
 Van den Broeck, A. & Parker, S., 2017. Job and Work Design. Oxford Research
Encyclopedia of Psychology. (1). pp 3-40.