Impact of Technology on Wa-Pilla Hotel Leadership and Management

This report provides an analysis of leadership and management within the context of Wa-Pilla Hotel, focusing on the impact of technological advancements in the service industry. It explores effective leadership styles, including authoritarian and consensual approaches, and examines the importance ...Read More

Internal and External factors influences management style
There are numerous form of factors that lead towards affecting organisation in terms of internal and external environment.
It is essential for a leader to evaluate all those factors in best effective manner in order to extract best possible outcome. In
context with Wa-pilla hotel, organisation leaders is required to consider various elements within internal and external
environment that will surely affect organisation and employees performance and productivity. Service industry is consists
within soft parts of an economy. Main focus of this industry is towards proper interaction of people and serve them in better
manner. Thus, in order to manage workforce in this industry it is required by managers to effectively consider different
types of management styles.. In context with Wa-Pila Hotel, leaders acts as an key essential element as they effectively
control, direct, influence, motivate organisation employees with the help of innovative technology and methods while,
managers are subjected to manage administrative responsibilities in an organisation. Mentioned below there are some
certain factors which requires effective consideration of leaders:
Internal Factors
Leader's Personality: In order to extract best possible outcome leaders of Wa-Pilla hotel is require to posses
highly determinant and convenient nature with help of which organisation can effectively lead towards high success.
Leaders and managers perform their roles and responsibilities with best effective leadership and management style
according to situations as to gain best outcomes. In context with, Wa-Pilla hotel, managers outline their formative roles with
authoritarian form of management style as to effectively maintain service quality. While in relation with provision
information consensual form of management style has been implemented. With the help this best effective dynamic
environment can be formed that will lead towards best end results. Yet, it include numerous changes that will further lead
toward mismanagement as adoption of various forms of management styles.
Employee Diversity: This form of internal factor impact upon management style along with its structure. In
context with Wa-Pilla hotel, leaders are required to consider horizontal and vertical structure for skilled and unskilled
employees in a simultaneous manner. If the organisational structure of present hotel is consider, horizontal structure will
proves to be effective as company have knowledgable and potentially skilled workforce. While in terms of management
styles, Hands-off lead towards framing best decision that will lead towards best effective outcome.
External Factors:
Political and Economical: Both political and Economical factor affect organisation structure along with its
management style. As per according to the political and economical situation after Brexit it has been seen that there is a
instability in both of these factors that may impact leadership style of Wa-Pilla hotel. Thus, in order to effectively overcome
this impact hotel leader is required to take advantage of various form of leadership styles in addition of horizontal
communication in order to create best effective and positive form of working environment that lead towards increasing
working performance of employees along with organisation production.
Digital Technology:
In today's digitally advanced world, digital technology proves to be one of the most important factor that will
surely affect leadership style along with its structure. It has been seen that digital technology drastically evolve in UK
service sector industry.
Thus, it becomes essential for Wa-Pilla to effectively consider technological advancements on continuous manner and adopt
the best effective in organisational structure as to further increase hotel efficiency and brand performance in service sector.
In context with managers of Wa-Pilla hotel manager effectively consider authoritarian style as to set instructions in a clear
manner along with formative training. While if leadership style is consider, consensual leadership style will proves to be
well effective as to utilize technological advancements in best effective manner.
Thus, with the help of considering all these factors in best effective manner leaders and managers within Wa-Pilla can
perform their daily basis operations in best effective manner. As hotel is performing their operations in service sector
industry with the participation of each and every employee lead towards increasing overall effectiveness of both
organisation and employees.
Characteristic of effective managers:
Managers are responsible for effective business functioning on the day to day basis which keeps company going effectively.
They handle the employees grievances and operational activities in a well define manner. Here e some behaviour which
help in growth and expansion.
Listen effectively: A manager must listen to what employees say. For Wa Pilla it is important for manager to listen to
employees especially in performance review. This will help in two way communication which leads towards quality output.
Resolve conflict: Sometimes, it is crucial to be good mediator of conflict. Wa Pilla manager should act as a middle men for
reducing the conflict among employees. This save time of the company as well resource.
Understand value of employees: They must appreciate employees so that workers can perform easily. In the case of Wa
Pilla managers should facilitate employees with monetary benefit such as bonus and appreciate them on their hard work.
Review the multi generational leaders and their characteristics:
The multi generational leadership is a network in which leaders of all ages prioritize their structured work as
well of employees to achieve progressive social change together. For the company like Wa Pilla it is important to develop
multi generational l,leadership so that employees can work effectively. Here are some characteristic of multi generational
leadership:
Veterans: They are called builders and relation with employees. For Wa Pilla it help management to develop
healthy relationship with employees which help in creating sustainable business model.
Baby boomers: In the context of Wa pills is this kind of multi- generational leaders see the results. They are
adaptive in nature and help in using the hierarchy which leaders towards success and growth.
Generation x: This kind of leaders are technological driven and adapt thighs easily. So Wa Pilla must use this
kind of personality as their leaders which easily adapt the environment. They are committed to work and it will be beneficial
for company in increasing market value.
Different changes in management style:
The key to running a successful business is effective management style. But due to changes in work culture,
traditional top-down leadership policies are soon losing their relevance today. There have been change in management
policies during the passage of time which leads towards success and growth. Earlier the company was using centralize
management style and every decision were make by top management where as now most of the company use the
decentralized police which help in making effective decision. So in regard of Wa Pilla management is now using
decentralize way to operate function smooth and in well defined manner.