Technological Advancements in The Ledbury: A Report

This report investigates the impact of technological advancements on employee training and development within The Ledbury, a London-based restaurant. The research explores the rationale behind adopting new technologies, aiming to ascertain their effect on employee training and development, and identify associated benefits. The report delves into the concept of technological advancement, highlighting its significance in the hospitality industry and its positive influence on employee performance. It examines the impact of technology on training methods, such as online modules and video training, and discusses how technological resources contribute to effective communication, cost reduction, and increased productivity at The Ledbury. The methodology includes primary and secondary research, with a focus on qualitative analysis to draw conclusions about the effectiveness of technological integration in enhancing the overall performance and competitiveness of the business.

INTEGRATE
PROJECT

Table of Contents
TOPIC:.............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
Rationale of research...................................................................................................................1
Research aim: .............................................................................................................................1
Research questions:.....................................................................................................................1
Research objectives:....................................................................................................................2
LITERATURE REVIEW................................................................................................................2
Concept of technological advancement......................................................................................2
Impact of technological advancements on training and development of employees in The
Ledbury.......................................................................................................................................2
Benefits of using technological resources for The Ledbury.......................................................3
METHOD........................................................................................................................................4
ANALYSIS & FINDINGS..............................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

TOPIC:
“ Impact of technological advancements on training and development of employees in
The Ledbury.”
INTRODUCTION
In modern era, every business organization implement technology advancement as it play
a important function in bring off whole activities of human resource within the organization. It
assist in rising the productivity of firm in competitive market place. In this context, there are
various ways in which firm use technology in their procedures for developing competitive image
of the company (Bryan and Clegg, 2019). For this, the main focus of business is to provide better
and healthy working environment in which employees feel secure at the time of performing their
task. In hospitality sector, every enterprise use advance technology so that operations can be
effectively performed within the company. Currently, it also used in training and development
activities of employees to make them productive at workplace. Present report is based on
Ledbury, is a restaurant operate their business in London and also provide British cuisines to its
customers. The main aim of business organisation is to use advanced technologies for making
employees more productive.
Rationale of research
This research is based on analysing the impact of technological advancement in training
and development of employees. By undertaking this study, investigator improve their skills and
knowledge by understanding the effectiveness of training and development. It is also beneficial
for workers to improve their performance level at working area through which they easily attain
their targets (Colbert, Yee and George, 2016). With he help of this research, positive and reliable
outcomes can be easily attained by the investigator that make it more successful and
authenticate.
Research aim:
“To ascertain the effect of technological advancements in training and development of
employees in The Ledbury.”
Research questions:
 What is the concept of technological advancements in hospitality industry?
1

 What is the impact of technological advancements on training and development of
employees in The Ledbury?
 What are the benefits of using technological resources for The Ledbury?
Research objectives:
 To study the concept of technological advancement.
 To examine the impact of technological advancements on training and development of
employees in The Ledbury.
 To determine the benefits of using technological resources for The Ledbury.
LITERATURE REVIEW
Concept of technological advancement
According to David, (2016), technological advancement is consider as a process of
recognising knowledge in order to generate new and innovative ideas. It positively effect over
the performance of business and its employees as well. Mainly, advancement of technology is
related to the internal advancement and it also based on workers capabilities at workplace.
Development of technology is not only beneficial for company but also effective for workers as
it help them in improving their effectiveness towards the working activities. This is the reason
that it support in establishing positive and competitive image of the company. In addition of this,
advancement of technology is related to the generation of data that advances the better
understanding of technology and its relation to the company as well. This is also an effective
attempt of understanding the science that used to develop present materials, process, products
and devices within the organisation. It support in managing and organizing the whole activities
present in the firm. This is the reason that every business adapt technological advancement
within the activities and even for employees to enhance their performance.
Impact of technological advancements on training and development of employees in The
Ledbury
According to Rashid, (2018), technological advancement is important for company in
maximizing employees performance within the business. Mainly, it is highly based on the
workers capabilities that includes at workplace. Thus, there is a close relation between
technological advancement and employees performance. As it can be increased the productive of
human resource when they effectively done their activities. In context of training and
2

development, technology advancement is also consider as an effective tool because it help in
innovation in delivery, increasing learning initiatives and also provide training at higher level to
the workers. This is the reason that modern and new technology promote better training to
employees that help them in enhancing their overall performance level at workplace. In this,
online training modules and videos is the best example of advance technology in which
management provide training to employees for their betterment. One of the main advantage of
advancement of technology for employees is that it increase innovation and creativity at
workplace that may assist business organisation to attain success at market place.
Benefits of using technological resources for The Ledbury
According to Cullen and et. al., (2014), latest or advance technology have greater impact
on the company as it make entire activities of business more effective and systematic as well.
Mainly, it is better option for effective communication, save business cost, increasing
productivity and at the same time also develop workers performance. All these are directly lend
in establishing positive brand image of Ledbury because it also provide benefits to company in
making their overall performance more productive and competitive. There are some benefits of
using technological resources for the Ledbury are as follows: Effective communication: Technological advancement is crucial in business organisation
as it allow all the workers to connect with each others at any time. By this they easily
share their opinion to execute their activities in an appropriate manner. By using latest
technologies, management of company can easily hold video conferences and meetings to
communicate quickly and effectively. It contribute in establishing competitive edge.
 Reduce business cost: Implementation of advance technology may increase in
productivity of company. This is the best way to minimize the overall business cost.
Along with this, it also help in managing entire activities of human resource that may
build positive working environment at workplace and also may cut down the possibilities
of arising error a workplace. By this, company maximizing their profitability level and
cut down overall business cost.
METHOD
Research methods provide assistance to research worker in undertaking entire
investigation in organized way. As it also includes various ways that help in providing better and
3

authenticate results within the research activities (Glatthorn and et. al., 2018). With the help of
this, positive and reliable outcomes can be easily achieved that contribute in making successful
study. In this regards, there are some effective methods applied by researcher to collect
information in effective way. All these are as follows:
Primary research: Under this method, researcher gather information from primary
sources. This type of data is collected from investigator for first time with the aim of taking right
and valid decisions. On of the main advantage of this method is to provide authenticate
information people towards the specified topic and area. It consider different sources such as
questionnaire, interview, survey and many more.
Secondary research: It is also an effective method used by researcher for collecting
accurate information about the research topic. These type of information is already published for
specified purpose. Mainly, it includes various materials that are published in previous report and
sources that help them in attaining positive results (Kolb, 2014). There are some example of
secondary resources such as internet, books, journals, libraries, articles and many more. With the
use of this, investigator can easily draw a valid conclusion within the research.
In this research, secondary method will be used by researcher to collect appropriate data
about the particular research area. By using this, researcher carry out literature review for
attaining positive outcomes.
Qualitative research: This type of method is consider as an effective approach in which
data is analysis in theoretical manner. It provide in-depth analysis towards the research topic that
may aid in improving the chances of attaining reliable results. It also includes unstructured
interviews, cultural records and many more that provide detailed data to investigator.
Quantitative research: Under this method, researcher gather data from quantitative
manner that presented in numerical terms (Noe and et. al., 2014). In this collected data is easily
measured that help in attaining authentic results.
For undertaking this research, qualitative methods will be used by investigator with the
aim of drawing a valid conclusion.
ANALYSIS & FINDINGS
This section is based on the analysis of research objectives that help in evaluating the
overall research in effective manner.
Concept of technological advancement:
4

Technological advancement is an effective way to make entire activities of company
more effective and systematic as well. The main reason behind this is that implementation of
latest technology may provide support to company in developing workers effectiveness to
perform their task activities. It is also used as a tool of training and development activities in
which workers interpret how to perform task at workplace For attaining success, various new
technologies like AI, IoT, VR and many more. All these are beneficial for company and its
overall growth level as well. With the use of these technology, company make whole task
activities more effective and smoother. This will assist in heighten the overall performance of the
company and at the same time also established competitive advantage.
Impact of technological advancements on training and development of employees in The
Ledbury:
In business organization, advancement in technology put positive impact on training and
development of employees as it also support in making employees productive and capable to
define new and innovative ways to execute their work within the company. It help in maximizing
the possibilities of attaining set target and also reduce the error while performing task activities.
In addition of this, latest technology also help in cutting overall cost of the company. Along with
this, it also reduce the work load at workplace as it provide proper record of all the necessary
data. This is the reason that employees easily handle all the activities in systematic manner.
Benefits of using technological resources for The Ledbury:
Implementation of technological resource is important for company in enhancing the
productivity level because it aid in evaluating the positive working environment. This will aid in
increasing efficiency level in workers performance that support in attaining predetermined
objectives in stipulate time frame. There are different technological resources like AI, IoT, and
many more that used in organisation with the aim of communicating and exchanging all the
necessary information in effective manner. One of the main advantage of using advancement
technology is that it is easy access to information and at the same time also encourage innovating
and creativity at workplace. It help in improving effective communication among employees
who perform in company to attain set targets.
CONCLUSION
As per above research it has been concluded that, technological advancement is one of
the important activity for every business organisation to attain success. It provide support
5

company in making entire activities more effective and smoother as well. In context of training
and development, it also may aid in providing guidance and direction to workers while
performing business activities. This will contribute in enhancing employees productivity and at
the same time also develop their capabilities to perform well. Along with this, technological
advancement is also beneficial for business organization and its workers because it help them in
communicating with each others and also positively influence them to execute their task
activities in systematic manner. It may help in maximising the productivity level of the company
at market place. Furthermore, company also use video and conferences to provide training and
development activities to employees to enhance their skills and knowledge related to specified
task and activities. Apart from this, various benefits of technology resources also concluded that
it help in improving effective communication, efficiency within the company, reducing overall
cost and many more. All these are help in maximizing the profitability level of business
organisation by establishing competitive edge at market place.
6

REFERENCES
Books and journals
Bryan, C. and Clegg, K. eds., 2019. Innovative Assessment in Higher Education: A Handbook
for Academic Practitioners. Routledge.
Colbert, A., Yee, N. and George, G., 2016. The digital workforce and the workplace of the
future.
Cullen, K. L. and et. al., 2014. Employees’ adaptability and perceptions of change-related
uncertainty: Implications for perceived organizational support, job satisfaction, and
performance. Journal of Business and Psychology. 29(2). pp.269-280.
Glatthorn, A. A. and et. al., 2018. Curriculum leadership: Strategies for development and
implementation. SAGE publications.
Kolb, D. A., 2014. Experiential learning: Experience as the source of learning and development.
FT press.
Noe, R. A. and et. al., 2014. Employee Development: Issues in Construct Definition and
Investigation ofAntecedents. Improving Training Effectiveness in WorkOrganizations,
ed. JK Ford, SWJ Kozlowski, K. Kraiger, E. Salas, and MS Teachout (Mahwah, NJ:
Lawrence Erlbaum, 1997). pp.153-189.
Oladapo, V., 2014. The impact of talent management on retention. Journal of business studies
quarterly. 5(3). p.19.
Robertson, I. T. and et. al., 2015. Resilience training in the workplace from 2003 to 2014: A
systematic review. Journal of Occupational and Organizational Psychology. 88(3).
pp.533-562.
Stiglitz, J. E. and Greenwald, B. C., 2014. Creating a learning society: A new approach to
growth, development, and social progress. Columbia University Press.
Sung, S. Y. and Choi, J. N., 2014. Do organizations spend wisely on employees? Effects of
training and development investments on learning and innovation in
organizations. Journal of organizational behavior. 35(3). pp.393-412.
Vivarelli, M., 2014. Innovation, employment and skills in advanced and developing countries: A
survey of economic literature. Journal of Economic Issues. 48(1). pp.123-154.
Online
7

David, B., 2016. The Impact of Technology on Employee Training. [Online]. Available
through:<https://www.linkedin.com/pulse/impact-technology-employee-training-david-
beach>.
Rashid, F., 2018. Advantages of technology in business. [Online]. Available
through:<https://technofaq.org/posts/2018/07/advantages-of-technology-in-business/>.
8