This report, addressed to the Executive Management Team of MRC, examines the transformative impact of technology, specifically data analytics and social media analytics, on market research practices, particularly for JWS Research. It highlights how technology enables access to global data, real-time insights, and comprehensive consumer understanding. The report emphasizes the shift towards integrating diverse data sources, including biometric and social media data, for more accurate market research. It further discusses how data analytics empowers business users, enhances government agency efficiency, and provides valuable insights into customer behavior. The analysis shows how social media analytics can help companies like JWS Research achieve their business goals by understanding consumer demands and expectations, ultimately leading to improved marketing strategies and customer experiences. The report concludes that embracing these technological advancements is crucial for market research organizations to remain competitive and provide accurate, efficient services.