Master of IT: ITEC844 Assignment 1 - Telstra Project Analysis Report

This report, prepared for a Master of Information Technology course, provides a comprehensive analysis of two key projects undertaken by Telstra: the 5G Upgradation Project and the Telstra Locator Project. The report begins with an initial investigation, including background information on Telstra, its organizational structure, and the scope of the projects under consideration. It then delves into a detailed analysis of each project, covering project proposals, assumptions, scope definitions, schedules, budgets, risk assessments, organizational structures, roles and responsibilities, quality systems, communication strategies, change management procedures, and issue logs. The report also includes Gantt charts for both projects. Finally, the report concludes with recommendations based on the analysis. The report is a valuable resource for students studying project management and information technology, offering practical insights into real-world telecommunications projects. The report contains all the necessary components of a project management report, including executive summary, initial investigation, detailed analysis, conclusion, and recommendations.

MASTER OF INFORMATION TECHNOLOGY

1MASTER OF INFORMATION TECHNOLOGY
ITEC844 Assignment 1 Major Report: Project Analysis of Telstra
Name of the Student
Name of the University

2MASTER OF INFORMATION TECHNOLOGY
Table of Contents
Executive Summary.........................................................................................................................5
Section 1 – Initial Investigation.......................................................................................................6
1.1 Chosen Company...................................................................................................................6
1.2 Background Information........................................................................................................6
1.3 Organisational Chart..............................................................................................................6
1.4 Area under Study...................................................................................................................7
1.5 System Vision Document......................................................................................................8
1.5.1 5G Upgradation Project..................................................................................................8
1.5.2 Telstra Locator Project...................................................................................................8
1.6 Work Breakdown Structure...................................................................................................8
1.7 Estimated Time and Cost.......................................................................................................9
1.7.1 5G Upgrade Project........................................................................................................9
1.7.2 Telstra Locator Project...................................................................................................9
1.8 Projects under Consideration.................................................................................................9
1.9 Risk Analysis Chart.............................................................................................................10
Section 2 – Detailed Analysis........................................................................................................10
2.1 5G Upgradation Project.......................................................................................................10
2.1.1 Project Proposal............................................................................................................10
2.1.2 Assumptions.................................................................................................................11

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2.1.3 Scope Definition...........................................................................................................11
2.1.4 Schedule........................................................................................................................11
2.1.5 Budget...........................................................................................................................12
2.1.6 Risk Schedule...............................................................................................................12
2.1.7 Project Organisation Structure......................................................................................13
2.1.8 Roles and Responsibility..............................................................................................13
2.1.9 Quality System..............................................................................................................14
2.1.10 Communications Strategy...........................................................................................14
2.1.11 Change Management Procedure.................................................................................14
2.1.12 Variance Request........................................................................................................14
2.1.13 Issues...........................................................................................................................14
2.1.14 Issues and Risks Logs.................................................................................................15
2.1.15 Gantt Chart..................................................................................................................15
2.2Telstra Locator Project.........................................................................................................16
2.2.1 Project Proposal............................................................................................................16
2.2.2 Assumptions.................................................................................................................16
2.2.3 Scope Definition...........................................................................................................16
2.2.4 Schedule........................................................................................................................16
2.2.5 Budget...........................................................................................................................17
2.2.6 Risk Schedule...............................................................................................................17

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2.2.7 Project Organisation Structure......................................................................................18
2.2.8 Roles and Responsibility..............................................................................................18
2.2.9 Quality System..............................................................................................................18
2.2.10 Communications Strategy...........................................................................................19
2.2.11 Change Management Procedure.................................................................................19
2.2.12 Variance Request........................................................................................................19
2.2.13 Issues...........................................................................................................................19
2.2.14 Issues and Risks Logs.................................................................................................19
2.2.15 Gantt Chart..................................................................................................................20
Section 3 – Conclusion and Recommendations.............................................................................20
References......................................................................................................................................22

5MASTER OF INFORMATION TECHNOLOGY
Executive Summary
Telstra is a major telecommunications company that operates in Australia. With the
constant development of technology, Telstra is also under constant technical development and
every year, Telstra conducts three or four technical projects. For this year (2018-19), Telstra has
been working on four different projects that will enhance and upgrade the services as well as
introduce new functions and features that will enhance the telecommunication experience of the
customers. For the purpose of this particular assignment, focus is mainly of two ongoing projects
of Telstra – 5G Upgradation Project and Telstra Locator Project.

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Section 1 – Initial Investigation
1.1 Chosen Company
The chosen company for this assignment is Telstra Australia.
1.2 Background Information
Telstra Corporation Limited is the largest telecommunication company in Australia. Not
only is provides services to millions of people in the country but also provides employment to
thousands of people residing in the country. The main strength of Telstra is that it is constantly
under technical development and growth that renders it very much attractive and interesting for
the customers (Snijder et al. 2015). While the results of the technical upgrades do affect the
pricing of the services, the customers are more than happy to pay as they have up to date and
reliable services from the company. Telstra also has partnerships with several handset
manufacturers and often provides discounts and offers for the users who purchase the handsets
along with a Telstra connection.
1.3 Organisational Chart
The organisational chart of Telstra is shown in the following diagram.

7MASTER OF INFORMATION TECHNOLOGY
Figure 1: Telstra Organisational Structure
(Source: Hartley 2018)
1.4 Area under Study
As discussed earlier, Telstra always has three or four projects running in every financial
year that are mainly focused on upgrading services or introducing new services and features. Due
to lack of scope for analysis of all the projects in this assignment, only two projects have been
chosen for the study – 5G Upgradation Project and Telstra Locator Project.
5G Upgradation Project – Every year, the wireless connection for mobile phones and
other devices are constantly upgraded to faster and better connections with new features and
services (Dalgleish and Thomson 2017). Currently, the fastest connection available in Australia
as well as other parts of the world is 4G. While the development of 5G connection has almost
neared completion, Telstra has taken the initiative to introduce 5G wireless connection in
Australia by upgrading the technical setup and towers that will support the fast 5G connection
(Telstra.com.au. 2019).
Telstra Locator Project – Telstra Locator is an upcoming new technology that will help
to locate small objects and devices for using the phone (Telstra Exchange 2019). Telstra Locator
will come with a tag that can be attached with any object and if the user is unable to locate the
object, he can ring the tag with the phone and can find the object easily (Enfield 2018). The
development is in late stages and is expected to be released in the market very soon.

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1.5 System Vision Document
1.5.1 5G Upgradation Project
The capability of the project is providing the current fastest wireless network (5G) to the
users in Australia. The project will come with 5G powered sim cards as well as introduction of
new handsets that will support the 5G connection.
1.5.2 Telstra Locator Project
The capability of the project is providing the users with locator tags that can be wirelessly
connected with the phone. The tag can be used to track lost items if the tag is attached to it
already.
1.6 Work Breakdown Structure
The work breakdown structures for the two chosen projects are shown in the following
pictures.
Figure 2: WBS for Telstra 5G Upgrade Project
(Source: Created by Author)

9MASTER OF INFORMATION TECHNOLOGY
Figure 3: Telstra Locator Project
(Source: Created by Author)
1.7 Estimated Time and Cost
1.7.1 5G Upgrade Project
The estimated time for this project is 5 years.
The estimated budget for the project is $50 million.
1.7.2 Telstra Locator Project
The estimated time for the project is 2 years.
The estimated budget for the project is $10 million.
1.8 Projects under Consideration
As specified earlier, the projects under consideration for this assignment are 5G
Upgradation Project and Telstra Locator Project.

10MASTER OF INFORMATION TECHNOLOGY
1.9 Risk Analysis Chart
Figure 4: Risk Analysis Chart
(Source: Kneller 2017)
Section 2 – Detailed Analysis
2.1 5G Upgradation Project
2.1.1 Project Proposal
As per the requirement of the project, Telstra needs to upgrade the current network
infrastructure that will allow the company to provide 5G cellular services to the customers. In
order to upgrade the services, it is required to upgrade the network towers through which the
wireless connectivity is possible. While it will take some considerable amount of time upgrade
the towers to support 5G from 4G, it will also be worth it as the services will be faster, more
efficient and there will less loss of data and energy.

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2.1.2 Assumptions
For the project, it has assumed that 5G network can be implemented by upgrading
infrastructure and the towers. It has also been assumed that the customers will prefer 5G
connection and will purchase services even through the rates are increased.
2.1.3 Scope Definition
The scope of this project is to upgrade the 4G cellular network to 5G so that the smart
device users of the country are able to enjoy high speed 5G network connection. The project will
be executed in five main phases / deliverables – requirement analysis, planning, execution,
testing and deployment.
2.1.4 Schedule
Task Name Duration Start Finish
Telstra 5G Upgrade Project 1390 days Mon 3/3/14 Fri 6/28/19
Requirement Analysis and Specifications 105 days Mon 3/3/14 Fri 7/25/14
Project Planning 135 days Mon 7/28/14 Fri 1/30/15
Project Execution 1005 days Mon 2/2/15 Fri 12/7/18
Testing 115 days Mon 12/10/18 Fri 5/17/19
Deployment 30 days Mon 5/20/19 Fri 6/28/19