This assignment focuses on the design, development, and evaluation of a letter template and an expense report template. The student begins by analyzing the purpose, audience, and information requirements for each document. The letter template is designed for communicating production delays to customers, emphasizing a formal and apologetic tone. The expense report template is aimed at administrative staff and requires specific data fields. The student then creates both templates, incorporating features such as macros, drop-down lists, and form fields. Usability testing is conducted with peers to assess the templates' ease of use and identify areas for improvement. The assignment includes a testing schedule, feedback analysis, and revised templates based on the feedback received. The student reflects on the learning experience, highlighting the practical application of theoretical concepts and the challenges encountered during the process. The document also includes the original assessment brief, marking guide and student's solutions for the templates.
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