Teneo Case Study: Comprehensive Corporate Risk Management Report

This report provides a comprehensive analysis of corporate risk management strategies, focusing on a case study of Teneo, a corporate communications and counseling firm. The report identifies and assesses various risks faced by Teneo, including strategic, compliance, operational, and reputational risks, particularly in light of an incident involving a key employee. It evaluates risk response strategies, such as crisis processes, communication plans, and internal controls, using tools like risk matrices and failure mode effect analysis. The report concludes with recommendations for continuous audits and a focus on organizational research to enhance efficiency, productivity, and corporate value, ensuring better outcomes and qualitative goal achievement. Desklib provides access to this and other solved assignments for students.

Corporate Risk
Management

Contents
INTRODUCTION...........................................................................................................................................3
MAIN BODY.................................................................................................................................................3
Assessment of risk...................................................................................................................................3
Evaluating risk response..........................................................................................................................5
CONCLUSION...............................................................................................................................................8
Recommendations...................................................................................................................................9
REFERENCES..............................................................................................................................................10

INTRODUCTION
Corporate risk management is mainly concerned with implementing strategies and
techniques that can provide for the mitigation of hazards that can have an influence on a
company's productivity. In today's world, it is critical for businesses to focus on building a
substantial plan for corporate risk management in order to achieve increased revenue and profit.
The current study is based on Teneo, a corporate communications and counseling firm that
specializes in corporate transformations, administration and bankruptcies, litigation assistance,
reorganization, and other services. This firm's aim is to provide good advice to top management
of the europe's greatest organisation in order to successfully achieve important objectives and
resolve challenges (Bingler, Kraus and Leippold, 2021).
In July 2021, the specific organisation encountered issues that significantly impacted its
reputation in the highly specific. Kelly, who specializes in crisis communication, has resigned,
which is one of the most serious issues that has been identified. It has harmed the company's
effectiveness since one of its prominent performers engaged in misbehavior by insulting women
at the function. The dependency on Kelly & Band for development, notoriety, and networking
has had a severe effect on the ability to cope with hazard. According to the resignation of two
key individuals important for growth and progress, the firm's threat ability has been called into
doubt.
The primary factors, according to the analysis, include identified as the leading on the named
individual for the organization's growth. But at the other hand, there is no comprehensive clear
plan to cope with unanticipated occurrences. The most significant danger to Teneo's secrecy and
effectiveness is increased staff fluctuation.
MAIN BODY
Assessment of risk
The stated firm is a worldwide cable operator that focuses on planning and marketing,
strategy consulting, finance, security, and personnel consultancy, among other things. Based on
the analysis of the situation, it is clear that there are a few main risks that have the potential to
disrupt the firm's reliable working. As a network operator, it is critical for the firm to focus on

maintaining appropriate dependability and reputation in the marketplace. The firm is exposed to
a number of significant risks, including economic, operational, reputational, litigation, project
delays, and possible threats. Assessing and managing hazard may help determine the capacity to
adopt a plan that reduces the effect on profitability, wasted time, production, and consumer
engagement. Work shopping, customer interviews, root - cause analysis, swot analysis, and other
ways of assessing the risk may be used to evaluate the current dangers in order to improve the
capacity to handle them. Internally and externally hazards are the two primary categories of
hazards that help categories challenges in terms of their effectiveness (Kamiya and et.al, 2021).
SWOT analysis is a critical approach that enables a company to analyses the internal factors that
are boosting or decreasing the company's efficiency.
Strength: Teneo has various advantages, including a solid marketing strategy, more educated
customer experience product offering, service performance providing, and a great diversifying
service department while keeping specialty.
Weaknesses: Based on the case study offered, there are several instances where Teneo Company
falls short. This comprises a lack of adequate prevention and identification of unanticipated
scenarios, more personnel retention, inefficient global brand tracking, and so on.
Opportunity: There are several growth opportunities, including increasing recognition of
specialist services, which can enhance sales volumes (Dang and Nguyen, 2021).
Threats: The biggest risk identified is competitive rivalry, the potential of misappropriation of
firm private documents, and incorrect allegations that jeopardize the organization's success.
The purpose of root cause analysis is to find the causative factors or an issue with root cause,
which is fundamentally the root of the issue. The specific process is associated with getting the
right capacity to identify the occurrence, find reasons, the underlying reason of the situation,
create a compromise, take measures, and tests the efficacy of the remedy. This is useful for
categorizing risks and obtaining important information to analyses critical dangers faced by a
certain firm. There really are four major dangers that have been recognized: strategic risk,
compliance risk, operational risk, and reputational risk (PINTO and ALLUI, 2020).

Strategic risk: Based on the analysis of the presented research study, it is possible to conclude
that Teneo, as a worldwide organisation, made an incorrect option for allocating its capabilities.
Kelly handles a lot of clients in his own unique way that the specific business is unaware of. In
the departure of Kelly and the band, the corporation was unsure of how to proceed in order to
achieve its goals. Based on this, it is possible to notice a lack of tactical managerial movement
performed to minimize dependency in order to succeed in any circumstance.
Compliance risk: The Corporation has not established a sufficient level of consistency in order to
fulfill its company's social responsibilities. Kelly, as a member of the Teneo, has failed to uphold
the Teneo's norm of women's equality. Such risk might result in legal fines, monetary penalties,
or lost revenue if it does not follow professional laws and rules. The aforementioned firm has not
placed a high priority on guaranteeing that this condition is met.
Operational risk: The incident in July 2021 had a severe impact on the business operations,
culminating in operational risk. This entails the breakdown of processes, regulations, and
organizations as a consequence of an effort error, in this instance inappropriate conduct with
ladies. This has elevated the association's data vulnerability that has a detrimental impact on the
basic operational efficiency of the corporation (Fernando, Li and Hou, 2020). According to this,
the cause for this recognized is connected to bad appropriate conduct, insignificant management
of activities by depending on Kelly & Band for creation and advancement, and etc.
Reputational risk: It is vital for the corporation to concentrate on the appropriate expansion of
trustworthiness in the industry by applying outstanding practices as a phone company in the
organisation. The ramifications of the preceding event have harmed Teneo's company image,
which has also impeded its contacts with clients. The user's productivity has suffered as a result
of their specialization and information gathered during Kelly's abduction.
Evaluating risk response
The corporation faces a variety of risks that have a negative impact on the prospective
operation of the company. Based on the examination, it is possible to conclude that businesses
use a variety of steps in order to improve the effectiveness. The essential produce effects on
guaranteeing the eradication of such unsuitable results include crisis process and procedures,
interaction, continuation of planning process, on-call reaction, post-event avoidance making

plans, education, and so on (Weber and Saunders-Hogberg, 2018). To avoid the comprehensive
public exposure of the business and its executive team, the company has focused on having the
capacity to reestablish trust following Teneo's sustained assurance in its leadership method.
The Financial Advisory business section of Teneo is made up of CEOs who have
developed a complete approach for detecting, controlling, and minimizing operational risks.
They provide comprehensive strategic advise on how to improve catastrophe resilience,
minimization, and perseverance. William Bratton, a former New York City Police Director,
oversees this business entity, which comprises a champion team from the most distinguished
corporate, industrial, intelligence, consulting, technology, healthcare, and govt agencies. The
diverse viewpoints and skills of their group allow us to describe a wide range of global
difficulties that CEOs encounter on a daily basis (Asghar Butt and et.al, 2018).
Risk matrix: A risk matrix is a tool that is typically used to analyses the amount of risk and aid in
judgment. It compares the domain of chance, or likely, to the domain of consequence intensity.
Companies should establish goals, assess potential hazards, analyses risks, establish risk and
returns, and develop strategies to minimize risks throughout the risk management framework.
Main risk Reason of risk Effect Level of risk Risk response
strategy
Strategic Incorrect
corporate
judgement
Instability of
firm
High Correcting
shortcomings by
suggesting
remedial steps
such as
establishing a
clear goal, as
defined by
design choices,
and etc.
Operational Collapse of the
procedural and
Non-desirable
consequence
Medium Identifying that
need and

strategies
framework
occurs
inadvertently.
distributing
finances and
tasks in response
to that as well
Compliance Not adhering to
the principle of
treating others
with respect.
Bad reputation &
rise in legal
complication
High Trying to assure
that guidelines
are followed in a
profound
manner.
Reputation Kelly
misconduct
Efficiency to
meet customers
demand
medium Trying to assure
that the group's
progress is
appropriate in
order to achieve
the objectives
Financial There seems to
be a dearth of
competence, thus
according Kelly's
and the group's
absence.
Influence on
financial
stability.
Medium Planning process
and interactive
marketing
strategies must
be implemented.
Based on this method, it can be determined that strategy and regulatory are high risk factors,
whilst the other factors indicated are medium risk. Furthermore, it might be mentioned that
certain acts must be carried out in order to obtain a bigger profit. Evaluation of alternatives is
associated with implementing an efficient method to identifying, preparing for, and managing
potential losses by forecasting the existence of an item or the outcomes of a certain circumstance.
This enables for the identification of important success elements, the development of a grand
direction for maintaining equilibrium of dedication and adaptability, and the creation of strategic

ideas for making controlled in order to achieve a successful conclusion. Based on this, it can be
deduced that the critical factors are character and strategy, both of which may help to better the
present predicament. With above strategy can help you achieve better profits the company, as
well as better results (Beasley and et.al, 2021).
Failure mode effect is the process of analyzing as many components, etc., as possible in
order to discover probable mechanisms in the network as well as the reason. Examine the
procedure, identifying intensity, estimating the probability of future, and detecting failures. This
approach omits functional elements including such ineffective managing resources, ineffective
strategy implementation, insignificant financial elements, and so on. The intensity is indicated by
a score from one to 10, which assists in determining the significance of the failing. The total
score can be identified through analysis as very strong where dangerous; services will become
nonfunctional, disgruntled consumers, and so on. Through Paul Keary's help, the organisation
will be successful in building reaction among customers about its knowledge and specialized
service, based on the completed plan for conquering the current making threats regions. It is
worth noting that he has a high level of integrity and reputation in the industry (Chong, Ong and
Tan, 2018).
Internal control is a method of understanding rules, methods, and other factors that can
aid in the management of activities. Detection, management, disclosure, and supervision are the
crucial aspects of hazard, and governance is the features that helped for consistent results. As a
worldwide service supplier, Teneo must consider risk control since unrelated actions such as
worker misbehavior, inadequate management, and so on might cause problems for the company.
On this premise, it may be stated that good management can assist in overcoming the current
crisis (Haugh, 2018).
CONCLUSION
According to the previous study, one of the most essential tactics for facing obstacles is
corporate risk management. The current study has identified operational, organizational, societal,
economic, and governmental hazards. The present audit has culminated in improvement
initiatives, like the correction of defects and adherence to rules, among other things.

Recommendations
• It is advised that continuous audits be performed in order to identify weak regions and
eliminate unneeded elements. It will have the ability to strengthen efficiency and productivity,
due to increased corporate value. The main reason for using it is to get a better outcome in a
more effective way by lowering present costs and improve determination to accomplish
qualitatively defined goals.
• This is communicated to the institution to focus on acquiring important insights related to
organizational research so that relevant effectiveness can be made sure by ensuring that a public
statement is avoided, precluded, avoided, communicated, and the like in terms of achieving
conformance environmental legislation by implementing the scheme. In accordance with the
purpose of credit risk, it may be performed by ensuring the execution of managerial and business
concept.

REFERENCES
Books and Journal
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Chong, L. L., Ong, H. B. and Tan, S. H., 2018. Corporate risk-taking and performance in
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Weber, O. and Saunders-Hogberg, G., 2018. Water management and corporate social
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Dang, V. C. and Nguyen, Q. K., 2021. Internal corporate governance and stock price crash risk:
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