Strategic Performance Management System for Terra Mauricia Ltd Report

This report provides a comprehensive analysis of the strategic performance management system implemented by Terra Mauricia Ltd, a Mauritius-based organization operating in food production, commercial and manufacturing, and energy sectors. The report examines the organization's autono...Read More

Running head: PERFORMANCE MANAGEMENT
Performance Management
Organization: Terra Mauricia Ltd.
Name of the Student
Name of the University
Author Note

1PERFORMANCE MANAGEMENT
Table of Contents
Strategic Performance Management System for Terra Mauricia Ltd. (Terra)...................2
SWOT and PESTEL analysis.............................................................................................3
Situational Auditing...........................................................................................................5
References..................................................................................................................................7

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Strategic Performance Management System for Terra Mauricia Ltd. (Terra)
Terra Mauricia Limited is an organisation which is established in Mauritius and
operating through three main segments of food production (Home | Terra Mauricia Ltd, Cane,
Power Brands, Property, Construction, Investment, Leisure, Mauritius, 2020). It is mostly
involved in in the development of three operational segments including the following:
 Sugarcane growing and milling activities
 Commercial and manufacturing that includes the bottling and retailing of
alcoholic products and also the selling of consumable goods and building
materials.
 It is also involved in energy production and sale of electricity developed from
coal and bagasse.
The strategic performance management system that has been developed by the
organisation mostly consists of autonomous organisational structure. This consists of four
classes of came brands, power, property and leisure. The organisation has developed unique
business from each of these autonomous clusters that is different from one another and has
competitors within the market which provides the organisation with great value for further
growth. The organisation has implemented autonomous system for their decision making
process, reporting and budgeting and also into the day-to-day running of the operations
within the business. The strategic thinking for developing subsystem is only to provide
benefits to the organisation that autonomous business operations provide an organisation. The
leadership team for each of these classes are responsible for the respective performance and
at the same time they are developed into a business of their own having International growth
opportunities the clusters are also supported by specific centralised functions which develop
performance based culture and also drives operational excellence across the group. The
development of autonomous business operations requires a huge operating discipline

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maintenance and for these processes the deployment of the autonomous factors within the
business must be maintained and monitored regularly. The business has enabled processes
within the organisation that it has developed operations and maintenance that provides agility
to the business in monitoring the information technology capacity for meeting all the business
needs.
SWOT and PESTEL analysis
SWOT Analysis
Strength Weaknesses
 It increases efficiency and
productivity of the organisation
 The business has reduced errors than
its previous year of business
(Nazarko et al. 2017).
 The organisation has provided
quality war to the customers
resulting into reduced amount of
escalations and risk rate.
 The organisation has improved the
safety for the information generated
within the business and also the
height is work environment for the
employees has also been reduced.
 The organisation has involved
collaborative work so that strategic
efforts can be automated and also
mundane task of the day to day
activities for the organizational
employees can be performed
elaborately with this collaboration
function so that strategic efforts can
lead to further effective decision
making.
 Since the business has implemented
autonomous business operations, it
has several disadvantages regarding
the machine not abiding by any rules
under the standardized regulation set
within the organisation.
 That has been division of
responsibilities for allocation of
correct time division for reducing the
employee effort by implemented
collaborative work. How about
delays to the autonomous system
usually tends to extend the decision-
making process and work activity for
the causing time delays.
 Since the organisation has automated
system, the implementation of
human value contribution in the
internal assessment of quality for the
current engagement of the
organisation cannot be checked.
Opportunities Threats
 The organisation has implemented
the automated systems for
automating the mean decision
making and operation related
activities.
 The relationship with the customers
to the implementation of the CRM
system can be documented for
enhancing the quality of engaging
 The organisation is receiving
competition from the other
organisations within the market.
There is a chance of being replaced
by any other organisation with
improved technological abilities if
the organisation is not referring to
further improvements than the
autonomous system implementation

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the customers into the business and
the products.
 The business has also invested in to
record management for positive
relationship with the government
and therefore they would have an
opportunity of gaining direct
personal engagement from the
government on specific issues.
 The central Electricity Board is also
engaging with the organisation to
provide the customers with a long
term reliability which is also cost-
effective for supplying energy with
an open Communication on plant
performance.
 The organisation has value
contribution for the employees, the
stakeholders, the customers and also
for the Cane planters
within the organisation.
 There is a requirement that the
organisation needs to look for
continuous enhancement of
technological and other business
related factors with time.
PESTEL Analysis
Political: The organisation has its direct contact to the government that has enhanced
its chances of developing a sustainable place within the market (Gürel and Tat 2017). The
government and regulator are always providing the organisation with necessary operating
licences and with regulatory and policy Framework critical for value creation of the business
(Investors | Terra Mauricia Ltd, Cane, Power Brands, Property, Construction, Investment,
Leisure, Mauritius, 2020). They are always aware of the things they need to enhance the
operational value of the organisation
Economic: The organisation has enhance their business financial prospects as it is
focused on pursuing its primary strategy of investing in to improve factors for efficiently
regulating its core activities and also adding value to the land holding that they have in the
north of Mauritius

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Sociological: The organisation also focuses to social responsibilities that it has and
donate small amount of the business profits to improve the land holding that they have.
Technological: The autonomous business structure that the organisation has
implemented would provide competitive advantage to the organisation.
Environment: They also focus on the environmental factors of the organisation as it
is totally based on production of sugarcane and energy, they are always looking forward to
provide the best possible business operations so that they can add value to the environment.
Legal: The government has always the organisation with all the legal factors that the
organisation need to ensure for making the best decisions for or developing the business for
the without disobeying the laws and regulations in Mauritius for business enhancement
Situational Auditing
The specific elements of the business is to ensure its value contribution, business
engagement, and putting the stakeholder interest in priority. These three factors decide the
value contribution of the business as per the current engagement of quality. Therefore it can
be said that the business is depending upon the three factors to maintain the quality of the
current engagement of the business. The business depends on their stakeholders and each
stakeholder groups to summarise the quality of the business services provided to the clients.
They have also develop a detailed stakeholder analysis map for prioritising the dependency of
the business on each of the stakeholders. They have not just kept the priority of the
stakeholders in mind but they have also involved the responsibilities they have towards the
quality of products and services and the reliability on the environmental factors. They have
also tried to implement the understanding of the quality of service, the business operations
and their effect on the environment. This is why they have tried to make sure that the
business is abiding by all the laws and regulations and at the same time is improving the

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business operations in such a way that there is a proper involvement of automatic operations
which leads to the enhancement of the land that they own in North Mauritius.
Abiding by all the strength, weaknesses, opportunities and threats, the business is
abiding by all the rules and regulations and also providing the best service possible to the
clients in Mauritius and around the world.

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References
Gürel, E. and Tat, M., 2017. SWOT analysis: a theoretical review. Journal of International
Social Research, 10(51).
Nazarko, J., Ejdys, J., Halicka, K., Magruk, A., Nazarko, Ł. and Skorek, A., 2017.
Application of enhanced SWOT analysis in the future-oriented public management of
technology. Procedia engineering, 182, pp.482-490.
Sarsby, A., 2016. SWOT analysis. Lulu. com.
Terra Mauricia Ltd, Cane, Power Brands, Property, Construction, Investment, Leisure,
Mauritius. 2020. Home | Terra Mauricia Ltd, Cane, Power Brands, Property, Construction,
Investment, Leisure, Mauritius. [online] Available at: <https://www.terra.co.mu/> [Accessed
14 April 2020].
Terra Mauricia Ltd, Cane, Power Brands, Property, Construction, Investment, Leisure,
Mauritius. 2020. Investors | Terra Mauricia Ltd, Cane, Power Brands, Property,
Construction, Investment, Leisure, Mauritius. [online] Available at:
<https://www.terra.co.mu/investors/> [Accessed 14 April 2020].
Terra.co.mu. 2020. [online] Available at:
<https://www.terra.co.mu/wp-content/uploads/2018/07/annual_report-2017.pdf> [Accessed
14 April 2020].