Strategic Marketing Plan for Tesco's Expansion in Australia

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Added on  2023/01/20

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This report provides a comprehensive analysis of Tesco's marketing strategy for its planned entry into the Australian market. It begins with an introduction to the core elements of the marketing mix, including product, price, place, and promotion. The report then delves into the application of the customer-based brand equity model, outlining its four stages: salience, performance and imagery, judgments and feelings, and resonance, to assess Tesco's brand value from a customer perspective. The report further explores integrated marketing communication methods suitable for the new market, such as digital marketing, personal selling, and advertising, detailing how each can be utilized to create brand awareness and reach customers effectively. The study concludes by discussing how Tesco can measure its marketing success through metrics like sales targets, market share, profitability, and returns on investment, along with strategies for future improvement. The report references key academic sources to support its analysis.
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Strategic Marketing
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Table of content
Introduction
Different elements of marketing mix
Application of customer based equity model
Application of integrated marketing communication
How client can measure marketing success and how to improve it
in future
Conclusion
References
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INTRODUCTION
The study will cover the elements of marketing mix which are
price, place, promotion and product. It will also highlight the
various stages of customer based brand equity model. And how
the success of a company in new market can be measured has
also been discussed. In order to do so Tesco company has been
taken in a study which is planning to enter the new market i.e,
Australia.
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Different elements of marketing mix
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Product :
Tesco company provides a wide range of products such as
clothing, health and beauty products, home electrical, toys,
entertainment and books, home appliances, DIY and car
accessories.
Tesco also operates in banking sector thus providing bank
products such as credit cards, personal loans, mortgages and
savings. The company should enter the Australia market with
same products and services.
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Price :
The company should make use of cost leadership strategy.
As the company is entering the new market this strategy will help
company to gain the large share in market and attract large
number of customers.
As the company has the marketing message “ Every little
help”. Therefore company should enter the new market with the
same concept.
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Application of customer based brand equity model :
Keller has divided the model into four stages. The model
helps in quantifying depth and breadth of the awareness among
customer about brands.
This model helps business to create a foundation for
taking the positive attitude of brand and to gain the attitude and
loyalty of customers.
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Level One : Salience
It helps the brand to look from the customer point of view. It will
help to know about the company means brand identity.
Level two : Performance and Imagery
This step will help Tesco to know better about its
reputation. Performance involves the measurement of factors
such as customer satisfaction and customer service.
While Imagery is concerned with how the customer needs
are met socially as well as psychologically. It will help in
analysing the brand meaning
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Level three : Judgement and feelings
Judgement and feeling take a personal opinion (brand
response) of how the customer think or feel about brand.
It can be broken into four steps i.e., actual or perceived,
by measuring customer trust, by judgement of products with each
individual circumstances and lastly customer decision by
comparing one brand with other.
Level four : Resonance
The customer become loyal to one brand if they think that
the particular brand is superior to other brand. This step will also
helps the client to know what connection can be between the
company and client.
This is the step by step model which will help client. The
steps can be achieved by the help of potential as well as existing
customers
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Application of integrated marketing communication
Three marketing communication method which can be used for
new market
Digital marketing :
Tesco can be introduced in Australia market by this
method of communication. It can be performed by using youtube,
website, facebook and other social media platforms. As now a
days many people are active on social media
It will help to spread the message to a large number of
customers.
Client can use this method in order to create a brand
awareness among the customers. The promotional mails or phone
calls can be used in order to reach to customers.
Personal selling :
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Personal selling :
Second effective method of marketing communication is
personal selling. It involves the process of selling product directly
to the customer by sales representative.
It will help the customer to know about the product in
detail and ask their queries
Advertising :
Television advertisements, post on social media can also
be used. Print advertising can also be used.
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