Managing Tesco's Talent: A Business Development Project Report

This report provides a detailed analysis of a talent management project focused on Tesco, a UK-based multinational retailer. The project encompasses several key stages, starting with project planning, which involves defining objectives, formulating strategies, and allocating resources. The report then delves into primary and secondary research, including the development and analysis of questionnaires to assess employee perspectives on talent management practices. The research methodology involves a review of research philosophy, research approach, data collection methods, and the use of both quantitative and qualitative research techniques. The report also includes a comparative analysis of talent management strategies employed by competitors like Morrison's and Sainsbury's. Furthermore, the report examines business process redesign (BPR) as a strategy for improving talent acquisition and retention. The report also includes a performance review to reflect on the project plan, processes, and outcomes, as well as the author's performance in achieving project objectives. The findings from the research and reflective practice are then synthesized to offer recommendations for enhancing Tesco's talent management strategies.

MANAGING SUCCESSFUL
BUSINESS PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
STEP 1 – PROJECT PLANNING...................................................................................................3
Prepare project plan needed to meet the project objectives.........................................................3
Timeframe....................................................................................................................................6
STEP 2 – CONDUCT PRIMARY AND SECONDARY RESEARCH.........................................7
Prepare questionnaire defining the talent management of the organisation, what are the
approaches taken to manage talent management and how the company can improve the talent
management strategies.................................................................................................................7
STEP 4 – REFLECTIVE PRACTICE...........................................................................................18
Prepare performance review to reflect upon project plan, process and outcomes and reflect
about your performance to achieve the project objectives........................................................18
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................24

INTRODUCTION
Talent management is an important tool in any business which is defined by managing
the internal workforce of an organisation. Different business applies different tools and measures
in order to develop and maintain the internal management the workforce. The human resource
manager of an organisation is responsible to recruit highly talented and skilled workforce of an
organisation and maintain a highly competent workforce in the organisation. In any organisation,
employee skill development is crucial as the workforce acts as the building blocks of the
organisation that performs all the functioning of the organisation in the most efficient manner. In
the context of Tesco, which is a UK based multinational organisation that delivers quality
services to its customers. It is a large retailer dealing in a project line of home and grocery items.
This report covers project plan for managing the talented workforce, primary and secondary
research, finding based on the project evaluation and reflective research (Artto, Ahola and
Vartiainen, 2016).
MAIN BODY
STEP 1 – PROJECT PLANNING
Prepare project plan needed to meet the project objectives
Project initiation
At this stage of project, the actual objective and need of the project development is bee
determined. The project manager in Tesco determines objectives of this project which involves
talent management strategies to attract and retain employees in the Tesco (Glukhov, Ilin and
Levina, 2015).
Cost incurred - 155 Euros
Project planning
At this phase, the project manager in Tesco consults with other line manager and team leaders
that what is the best plan that needs to formulated in order to accomplish the identifies project
objective. The project manager in Tesco formulates plans to improve the selection process.
Different strategies involve for improving the selection process in Tesco are offering the right

benefit package, transparency and open for addressing the job role, use online tools and
technologies.
Cost incurred - 275 Euros
Project execution
At this stage, the formulated plan is being implemented and assigned to different team in order to
accomplish the project objetives. The project manager delegates different duties to the human
resource manager in Tesco with the pre-determined plan that has to be followed in the selection
process. The project manager monitors and evaluates the effectiveness of the project plan and
implementation and reviews the performance and identify the gap and weakness that needs to
covered in the project plan (Martinsuo and Hoverfält, 2018).
Cost incurred – 800 Euros
In order to retain highly competent workforce in the organisation, the human resource
manager in Tesco formulates talent acquisition strategies. Methodology applied by human
resource manager in order to achieve the project objectives are as:
Business process redesign (BPR)
BPR is the process of improving the current structure or process to bring a positive change in the
management system. BPR method used by the human resource manager in Tesco helps
accomplish efficiencies in the business activities, reduces the cost of project work and other
related benefits. The process involved in BPR are:
Set clear goals and objectives
The first and the foremost step of defining organisation goals is the most step where the human
resource manager in Tesco defines the actual objectives of employee acquisition. It involves
defining the different talent and skills required in the organisation, the number of employees to
be recruited, what are the parameters of the selection process, description of the job roles and
position required (Matinheikki and et.al., 2016).
Determining core business process

It involves strategies that is to be taken in order to accomplish project objectives. The human
resource manager in Tesco, builds an employee-centric culture which means focusing on
employees needs in order attain productivity at work.
Identifying area of improvement
This stage involves identifying the area of improvement or weaknesses that need to be worked
upon. Human resource manager in Tesco reviews the selection processes and determines that
time and cost are the real issues in the selection process.
Designing and developing changes
In order to address the issue identified, the human resource manager in Tesco at this stage, With
the growing technological advancement, using online platforms for selecting and hiring
processes helps to engage with a large number of candidates with a limited time frame. HR
manager designs online selection platforms like LinkedIn which saves the cost and time in the
selection process and screens the most desired candidate which best matches the job requirement
(Newbert ed., 2015).
Implementing and monitoring changes
The last stages involve measuring the effectiveness of the designed changes. The human resource
manager measures effectiveness by estimating the number of employees retained through online
and offline medium which helps to evaluate that how far the implemented strategy has achieved
the project objective.

Timeframe

STEP 2 – CONDUCT PRIMARY AND SECONDARY RESEARCH
Prepare questionnaire defining the talent management of the organisation, what are the
approaches taken to manage talent management and how the company can improve the talent
management strategies
Research process
It involves different steps which helps to target information and accomplish the set of target
objectives of the project work. Researcher analyses the research process carefully to meet the
objectives of the research project within the determined span of time (Nicholas and Steyn,
2017).
Research methodology
It involves determining the systematic procedures of collecting relevant data and from authentic
and reliable sources to support the project from real facts and figures.
Research philosophy
Research philosophy is the belief of formulating the way and structure in which the data is to be
collected. The involves different techniques and measures in order to gather data from different
sources.
Research approach
Research approach is the systematic structure and planned process in order to conduct the
research work in the most effective manner. This determines approaches in order to accomplish
the objectives of the research and implementing innovative ideas and policies for the research
proposal (Patanakul, 2015).
Data collection

It involves collection of information and different sources in order to support the project or the
research work with the most reliable information and accomplish the research objectives. There
are two sources of data collection that is primary and secondary source. The researcher collects
the information from these sources to collects to accomplish business objectives. Primary source
of data collection involves collection of information directly through physically visiting the
research points, it is also called first-hand information. The primary data can be collected from
interview or questionnaire methods. Where secondary source of data collection involves
collection of the information from indirect sources that is books, journals, newspapers etc., it is
called as second hand information (Peters, Blohm and Leimeister, 2015).
Quantitative research
Quantitative research involves collection of information in numerical figures. It is the more
reliable source of data collection as it involves exacts figures and less biased conclusions.
Qualitative research
Qualitative research involves collection of data in non-numerical form. This involves observation
and drawing conclusion of the numerical figures or any other particular situation.
Questionnaire method
This the method of collection of data on the basis of the primary information. The researchers
collect the information by asking questions to the target respondents and gaining the relevant
information based on the research objectives.
Questionnaire
Question 1 Does your manager of tem leader helps you to guide in doing any task?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
Question 2 Do you think compensation and other financial benefits in the organisation is
rightly distributed to each employee?
A) Yes

B) No
C) Some of the time
D) Most of the time
Question 3 Does your company renders you timely appraisals and recognition in the
organisation?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
Question 4 Does your company provides you fair opportunities of personal and
professional development?
A) Yes
B) No
C) Sometimes
Question 5 Is there transparency in the flow of communication between manager and
employees?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
Question 6 When is training and development opportunities rendered to the employees in
the organisation?
A) Before assigning new projects
B) At the time of poor performance
C) Only to new employees
D) All of the above
Question 7 Does your company renders to proper leaves facility?
A) Yes
B) No
C) Sometimes
Question 8 Does your issues and concerns are addressed by leaders and manager in the

organisation?
A) Yes
B) No
C) Sometimes
Secondary research on Morrison’s and Sainbury’s
Questionnaire
Question 1 What is the channels of communication followed in Morrison’s?
A) Formal communication
B) Informal communication
C) None of the above
D) All of the above
Question 2 What are the measures taken by Sainsbury’s in order to promote positive working
environment in the workplace?
A) Group meets
B) Informal get together
C) Effective Communication
D) Promotions and appraisals
E) All of the above
QUESTIONS
Question 1
Does your manager of tem leader helps you to guide in doing
any task?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
RESPONDENTS
(Total 5 respondents)
1
3
1
0

Question 2
Do you think compensation and other financial benefits in the
organisation is rightly distributed to each employee?
A) Yes
B) No
C) Some of the time
D) Most of the time
4
1
0
0
Question 3
Does your company render you timely appraisals and
recognition in the organisation?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
4
1
0
0
Question 4
Does your company provide you fair opportunities of personal
and professional development?
A) Yes
B) No
C) Sometimes
3
0
2
Question 5
Is there transparency in the flow of communication between
manager and employees?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
4
1
0
0
Question 6 When is training and development opportunities
rendered to the employees in the organisation?
A) Before assigning new projects 0

B) At the time of poor performance
C) Only to new employees
D) All of the above
0
0
5
Question 7 Does your company renders to proper leaves
facility?
A) Yes
B) No
C) Sometimes
3
0
2
Question 8 Does your issues and concerns are addressed by
leaders and manager in the organisation?
A) Yes
B) No
C) Sometimes
4
0
1
QUESTIONS RESPONDENTS
(Total 5 respondents)
Question 1 What is the channels of communication followed
in Morrison’s?
A) Formal communication
B) Informal communication
C) None of the above
D) All of the above
0
1
0
4
Question 2 What are the measures taken by Sainsbury’s in
order to promote positive working environment in the
workplace?
A) Group meets
B) Informal get together
C) Effective Communication
0
0
0