Managing Tesco's Talent: A Business Development Project Report

This report provides a detailed analysis of a talent management project focused on Tesco, a UK-based multinational retailer. The project encompasses several key stages, starting with project planning, which involves defining objectives, formulating strategies, and allocating resources. The report then delves into primary and secondary research, including the development and analysis of questionnaires to assess employee perspectives on talent management practices. The research methodology involves a review of research philosophy, research approach, data collection methods, and the use of both quantitative and qualitative research techniques. The report also includes a comparative analysis of talent management strategies employed by competitors like Morrison's and Sainsbury's. Furthermore, the report examines business process redesign (BPR) as a strategy for improving talent acquisition and retention. The report also includes a performance review to reflect on the project plan, processes, and outcomes, as well as the author's performance in achieving project objectives. The findings from the research and reflective practice are then synthesized to offer recommendations for enhancing Tesco's talent management strategies.

MANAGING SUCCESSFUL
BUSINESS PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
STEP 1 – PROJECT PLANNING...................................................................................................3
Prepare project plan needed to meet the project objectives.........................................................3
Timeframe....................................................................................................................................6
STEP 2 – CONDUCT PRIMARY AND SECONDARY RESEARCH.........................................7
Prepare questionnaire defining the talent management of the organisation, what are the
approaches taken to manage talent management and how the company can improve the talent
management strategies.................................................................................................................7
STEP 4 – REFLECTIVE PRACTICE...........................................................................................18
Prepare performance review to reflect upon project plan, process and outcomes and reflect
about your performance to achieve the project objectives........................................................18
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................24

INTRODUCTION
Talent management is an important tool in any business which is defined by managing
the internal workforce of an organisation. Different business applies different tools and measures
in order to develop and maintain the internal management the workforce. The human resource
manager of an organisation is responsible to recruit highly talented and skilled workforce of an
organisation and maintain a highly competent workforce in the organisation. In any organisation,
employee skill development is crucial as the workforce acts as the building blocks of the
organisation that performs all the functioning of the organisation in the most efficient manner. In
the context of Tesco, which is a UK based multinational organisation that delivers quality
services to its customers. It is a large retailer dealing in a project line of home and grocery items.
This report covers project plan for managing the talented workforce, primary and secondary
research, finding based on the project evaluation and reflective research (Artto, Ahola and
Vartiainen, 2016).
MAIN BODY
STEP 1 – PROJECT PLANNING
Prepare project plan needed to meet the project objectives
Project initiation
At this stage of project, the actual objective and need of the project development is bee
determined. The project manager in Tesco determines objectives of this project which involves
talent management strategies to attract and retain employees in the Tesco (Glukhov, Ilin and
Levina, 2015).
Cost incurred - 155 Euros
Project planning
At this phase, the project manager in Tesco consults with other line manager and team leaders
that what is the best plan that needs to formulated in order to accomplish the identifies project
objective. The project manager in Tesco formulates plans to improve the selection process.
Different strategies involve for improving the selection process in Tesco are offering the right

benefit package, transparency and open for addressing the job role, use online tools and
technologies.
Cost incurred - 275 Euros
Project execution
At this stage, the formulated plan is being implemented and assigned to different team in order to
accomplish the project objetives. The project manager delegates different duties to the human
resource manager in Tesco with the pre-determined plan that has to be followed in the selection
process. The project manager monitors and evaluates the effectiveness of the project plan and
implementation and reviews the performance and identify the gap and weakness that needs to
covered in the project plan (Martinsuo and Hoverfält, 2018).
Cost incurred – 800 Euros
In order to retain highly competent workforce in the organisation, the human resource
manager in Tesco formulates talent acquisition strategies. Methodology applied by human
resource manager in order to achieve the project objectives are as:
Business process redesign (BPR)
BPR is the process of improving the current structure or process to bring a positive change in the
management system. BPR method used by the human resource manager in Tesco helps
accomplish efficiencies in the business activities, reduces the cost of project work and other
related benefits. The process involved in BPR are:
Set clear goals and objectives
The first and the foremost step of defining organisation goals is the most step where the human
resource manager in Tesco defines the actual objectives of employee acquisition. It involves
defining the different talent and skills required in the organisation, the number of employees to
be recruited, what are the parameters of the selection process, description of the job roles and
position required (Matinheikki and et.al., 2016).
Determining core business process

It involves strategies that is to be taken in order to accomplish project objectives. The human
resource manager in Tesco, builds an employee-centric culture which means focusing on
employees needs in order attain productivity at work.
Identifying area of improvement
This stage involves identifying the area of improvement or weaknesses that need to be worked
upon. Human resource manager in Tesco reviews the selection processes and determines that
time and cost are the real issues in the selection process.
Designing and developing changes
In order to address the issue identified, the human resource manager in Tesco at this stage, With
the growing technological advancement, using online platforms for selecting and hiring
processes helps to engage with a large number of candidates with a limited time frame. HR
manager designs online selection platforms like LinkedIn which saves the cost and time in the
selection process and screens the most desired candidate which best matches the job requirement
(Newbert ed., 2015).
Implementing and monitoring changes
The last stages involve measuring the effectiveness of the designed changes. The human resource
manager measures effectiveness by estimating the number of employees retained through online
and offline medium which helps to evaluate that how far the implemented strategy has achieved
the project objective.

Timeframe

STEP 2 – CONDUCT PRIMARY AND SECONDARY RESEARCH
Prepare questionnaire defining the talent management of the organisation, what are the
approaches taken to manage talent management and how the company can improve the talent
management strategies
Research process
It involves different steps which helps to target information and accomplish the set of target
objectives of the project work. Researcher analyses the research process carefully to meet the
objectives of the research project within the determined span of time (Nicholas and Steyn,
2017).
Research methodology
It involves determining the systematic procedures of collecting relevant data and from authentic
and reliable sources to support the project from real facts and figures.
Research philosophy
Research philosophy is the belief of formulating the way and structure in which the data is to be
collected. The involves different techniques and measures in order to gather data from different
sources.
Research approach
Research approach is the systematic structure and planned process in order to conduct the
research work in the most effective manner. This determines approaches in order to accomplish
the objectives of the research and implementing innovative ideas and policies for the research
proposal (Patanakul, 2015).
Data collection

It involves collection of information and different sources in order to support the project or the
research work with the most reliable information and accomplish the research objectives. There
are two sources of data collection that is primary and secondary source. The researcher collects
the information from these sources to collects to accomplish business objectives. Primary source
of data collection involves collection of information directly through physically visiting the
research points, it is also called first-hand information. The primary data can be collected from
interview or questionnaire methods. Where secondary source of data collection involves
collection of the information from indirect sources that is books, journals, newspapers etc., it is
called as second hand information (Peters, Blohm and Leimeister, 2015).
Quantitative research
Quantitative research involves collection of information in numerical figures. It is the more
reliable source of data collection as it involves exacts figures and less biased conclusions.
Qualitative research
Qualitative research involves collection of data in non-numerical form. This involves observation
and drawing conclusion of the numerical figures or any other particular situation.
Questionnaire method
This the method of collection of data on the basis of the primary information. The researchers
collect the information by asking questions to the target respondents and gaining the relevant
information based on the research objectives.
Questionnaire
Question 1 Does your manager of tem leader helps you to guide in doing any task?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
Question 2 Do you think compensation and other financial benefits in the organisation is
rightly distributed to each employee?
A) Yes

B) No
C) Some of the time
D) Most of the time
Question 3 Does your company renders you timely appraisals and recognition in the
organisation?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
Question 4 Does your company provides you fair opportunities of personal and
professional development?
A) Yes
B) No
C) Sometimes
Question 5 Is there transparency in the flow of communication between manager and
employees?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
Question 6 When is training and development opportunities rendered to the employees in
the organisation?
A) Before assigning new projects
B) At the time of poor performance
C) Only to new employees
D) All of the above
Question 7 Does your company renders to proper leaves facility?
A) Yes
B) No
C) Sometimes
Question 8 Does your issues and concerns are addressed by leaders and manager in the

organisation?
A) Yes
B) No
C) Sometimes
Secondary research on Morrison’s and Sainbury’s
Questionnaire
Question 1 What is the channels of communication followed in Morrison’s?
A) Formal communication
B) Informal communication
C) None of the above
D) All of the above
Question 2 What are the measures taken by Sainsbury’s in order to promote positive working
environment in the workplace?
A) Group meets
B) Informal get together
C) Effective Communication
D) Promotions and appraisals
E) All of the above
QUESTIONS
Question 1
Does your manager of tem leader helps you to guide in doing
any task?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
RESPONDENTS
(Total 5 respondents)
1
3
1
0

Question 2
Do you think compensation and other financial benefits in the
organisation is rightly distributed to each employee?
A) Yes
B) No
C) Some of the time
D) Most of the time
4
1
0
0
Question 3
Does your company render you timely appraisals and
recognition in the organisation?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
4
1
0
0
Question 4
Does your company provide you fair opportunities of personal
and professional development?
A) Yes
B) No
C) Sometimes
3
0
2
Question 5
Is there transparency in the flow of communication between
manager and employees?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
4
1
0
0
Question 6 When is training and development opportunities
rendered to the employees in the organisation?
A) Before assigning new projects 0

B) At the time of poor performance
C) Only to new employees
D) All of the above
0
0
5
Question 7 Does your company renders to proper leaves
facility?
A) Yes
B) No
C) Sometimes
3
0
2
Question 8 Does your issues and concerns are addressed by
leaders and manager in the organisation?
A) Yes
B) No
C) Sometimes
4
0
1
QUESTIONS RESPONDENTS
(Total 5 respondents)
Question 1 What is the channels of communication followed
in Morrison’s?
A) Formal communication
B) Informal communication
C) None of the above
D) All of the above
0
1
0
4
Question 2 What are the measures taken by Sainsbury’s in
order to promote positive working environment in the
workplace?
A) Group meets
B) Informal get together
C) Effective Communication
0
0
0

D) Promotions and appraisals
E) All of the above
0
5
DATA ANALYSIS:
Question 1 Does your manager of team leader helps you to guide in doing any task?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time
The above graph reflects the results of 5 respondents.
Three answered option B. Two answered A and C each. None of them answered D.
Thus, it can be concluded that managers and leader in Tesco effectively communicates and
renders guidance to the employees to determine clearly in performing the task.
80%
20%
Percentage of respondents
A) Yes B) No C) Sometimes

Question 2 Do you think compensation and other financial benefits in the organisation is
rightly distributed to each employee?
A) Yes
B) No
C) None of the above
80%
20%
Percentage of respondents
A) Yes B) No C) Sometimes
Four answered option A. One answered B. None of them answered C.
Thus, it reflects that employees in Tesco render fair compensation and other financial benefits
which further motivates the employees to retain for long period and stay loyal to the
organisation.
Question 3 Does your company renders you timely appraisals and recognition in the
organisation?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time

80%
20%
Percentage of respondents
A) Yes B) No C) Sometimes
Four answered option A. One answered B. None of them answered C & D.
Thus, this shows the true picture of employee satisfaction and motivation at workplace. Tesco
renders timely appraisals to the employees which helps to motivate and encourage employees to
work effectively and achieve productivity at work.
Question 4 Does your company provides you fair opportunities of personal and
professional development?
A) Yes
B) No
C) Sometimes

80%
20%
Percentage of respondents
A) Yes B) No C) Sometimes
Three answered option A. Two answered C. None of them answered B.
It reflects, that Tesco render training and development opportunities required for career growth
and skill development of the employee in the workplace.
Question 5 Is there transparency in the flow of communication between manager and
employees?
A) All of the time
B) Most of the time
C) Some of the time
D) None of the time

80%
20%
Percentage of respondents
A) Yes B) No C) Sometimes
Four answered option A. One answered B. None of them answered C & D.
Thus, it reflects the effective communication between the managers and employees which
reduces the ambiguity at work and contribute to develop employee engagement at work.
Question 6 When is training and development opportunities rendered to the employees in
the organisation?
A) Before assigning new projects
B) At the time of poor performance
C) Only to new employees
D) All of the above

80%
20%
Percentage of respondents
A) Yes B) No C) Sometimes
Five of them answered option D. None of them responded A, B, C
Thus, it shows that employees are given training d development at different required areas in
order to improve their skills and knowledge required to complete any job task.
Question 7 Does your company renders to proper leaves facility?
A) Yes
B) No
C) Sometimes
80%
20%
Percentage of respondents
A) Yes B) No C) Sometimes

Three answered option A. Two answered C. None of them answered B.
Thus, this analysis reflects that manager renders leave benefits and other rights to the employees
so that they feel comfortable working in the organisation.
Question 8 Does your issues and concerns are addressed by leaders and manager in the
organisation?
A) Yes
B) No
C) Sometimes
Four answered option A. One answered C. None of them answered B.
Thus, it shows the clear picture of the positive working environment in Tesco, where mangers
address the concerns and opinions to promote equality in the organisation.
Data analysis about Morison’s and Sainsbury
Question 1 What is the channels of communication followed in Morrison’s?
A) Formal communication
80%
20%
Percentage of respondents
A) Yes B) No C) Sometimes

B) Informal communication
C) None of the above
D) All of the above
4 respondents answered option D but one respondent answered option B.
Thus, the above discussion states that Morrison’s follows both formal and informal
communication at the workplace, which helps to build effective communication the workplace,
whereas 1 responded answered only formal communication, thus the company must take
measures in order to deliver solution by taking him/her concerns and opinions about the issues
faced by the employee at the workplace.
Question 2 What are the measures taken by Sainsbury’s in order to promote positive working
environment in the workplace?
A) Group meets
B) Informal get together
C) Effective Communication
D) Promotions and appraisals
A) Formal
communication B) Informal
communication C) None of the
above D) All of the above
0
0.5
1
1.5
2
2.5
3
3.5
4
Chart Title

E) All of the above
All of the five respondents answered option E.
Thus, the above discussion states that in order to develops positive working environment in
organisation Sainsbury takes different measures in order to maintain the same, which includes
developing good working relationship with the employee in order to maintain employee
engagement at the workplace.
STEP 4 – REFLECTIVE PRACTICE
Prepare performance review to reflect upon project plan, process and outcomes and reflect about
your performance to achieve the project objectives
Project Logbook
Name: Jeff Matts
Project title: Talent management strategies to attract and retain employees in the organisation
Date: 17/4/2021
A) Group meets
B) Informal get together
C) Effective Communication
D) Promotions and appraisals
E) All of the above
0
1
2
3
4
5
Chart Title

Update on period of development
I have completed the project on how to manage the workforce of an organisation and different approaches
used to retain and attract the talented workforce in an organisation. I have completed the project as per the
objectives and deadline of 2 weeks. By the end of the project, I have to make some changes in the project
plan including resources required and updating the primary and secondary sources (Pramanik, Mondal and
Haldar, 2020).
Risks or issues identified
During the project, I faced different issues which involves communication skills and decision making
skills. I was not able to properly communicate while conducting secondary research and I was not able to
analyse different situations and make proper decision regarding each situation resulting to faulty results.
The addition skill I lacked was financial skills, I was not able to finance different sources during project
plan where I was finding difficulty in finding the sources of funds and allocating them on the project.
Problems experienced
During the project, I faced the issue of misinterpretation of the objective of the project, in order to
overcome this challenge, I made clear goals and objectives with specified deadlines and standards.
Ideas and change of project direction
Points to consider: In developing work, addressing risks/issues, has the direction of your work changed?
How does your work justify the change of direction? Is this clear? Do you feel this change of direction has
enhanced your work? How?
In order to achieve my project objectives, I searched for both primary and secondary sources of
information to make my project more real and relevant. I took different solution from my teachers to each
problem identified which helped me complete my project (Sanders and Cohen, 2017).
What skills and knowledge did you acquire or improve from the project work?

As I have to be a human resource manager in the future, thus, this project has helped me to determine the
importance of workforce management in the organisation, how different strategies can be applied to
develop and maintain the workforce of an organisation. I have performed very well in the project
objectives as per the given deadline and standards, apart from the lack of effective communication with
the team members, in order to improve it, I have started reading books and checking new words in
dictionaries, in addition to that I have started interacting with my colleagues in order to improve my
communication skills.
Next steps for your work
I should prioritise developing weaknesses including the skills and knowledge on different subjects
pertaining to the project which will help to accomplish my future career goals. I was allowed sufficient
time for the completion of this project.
Project plan status to date
By the end of the project I was able to cover all the learning objectives within the given deadline. In order
to accomplish my project objectives, I framed the clear objectives that I need to achieve at given deadline.
Tutor Feedback
Performance Review
What did you aim to achieve from the project work?
As I want to be a human resource manager in a reputed organisation as future career goal, with the help of
this project, I was able to develop my communication skills, team development, executing different task

and budgetary skills.
Did your work succeed in achieving your aims? Outline any evaluation and assessment undertaken.
I was able to accomplish the objectives of my project by determining different strategies to attract and
retain a talented workforce in an organisation, for this I took secondary and primary research in order to
support my project with relevant documentation (Torrecilla-Salinas and et.al., 2015).
What aspects of your development process do you think worked well and why?
At the initial stage, I framed the clear objectives of the project work which helped me to understand the
actual project work. For collecting information and relevant sources for my project work, I used secondary
and primary sources of information. Moreover, I attend seminars and workshops of business leaders of
Tesco which helped me to enhance my knowledge and contributes to the successful project development.
What problems emerged during the project and how were they tackled?
The problems I faced during the project was financial sources and decision making skills. In order to solve
and address these problem I took solutions from my teachers, attended seminars of how to improve
decision making abilities in different situation and managed the funds from my family and friends.
What skills and knowledge did you acquire from the project development?
During the project I was able to work on my skills and weaknesses, by the end of the project I was able to
address each of these issues and helped me to develop my effective communicate skills, budgetary skills
and decision making abilities (Young, 2016).
What are the strengths and weaknesses, identified during the project work?
Strengths:
I have good team development abilities where I was able to assign different roles to my team members in
order to collect the information required for the project work, I also designed the clear structure defining

clear objectives and things to be considered in the project work.
Weaknesses:
Due to lack of communication skills I was able to effectively communicate, I was able to communicate the
requirement and objectives to the team member clearly. Moreover, due to lack of decision making abilities
I was not able to address the issues and shortcomings faced in the project work.
How could the project help you in future career?
I want to be a human resource manager in the future, with the help of this project I was able to develop
knowledge required for a human resource manage and how he/she have to perform different duties and
roles in order to manage the workforce. With the skills and knowledge acquired from the project I would
be able to easily manage the job position of the human resource manager in the organisation.
CONCLUSION
Thus, talent management is an important tool for managing and developing the workforce
of an organisation. A highly talented and skilled workforce not only brings up productivity at
work but helps to accomplish organisation objectives most effectively and efficiently. In order to
manage a workforce of an organisation, different techniques and methods are being implemented
by different organisations to maintain a competent workforce. In order to develop the skills and
knowledge of the employee’s different strategies initiated involves learning and development
programs, compensation and other related approaches which motivate employees and boost their
performance required to achieve consistency and productivity at work. Managers and leaders in
an organisation are responsible for managing and retaining the internal workforce to achieve
business success and growth.

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