Business Management Analysis: TESCO Motivation, Leadership, Behavior

This report provides a comprehensive analysis of TESCO's business management practices. It begins with an introduction to business management and its importance, followed by an examination of three key motivation theories employed by TESCO: Taylor's motivational theory, Maslow's hierarchy of needs, and Herzberg's dual factor theory, discussing their advantages and disadvantages. The report then compares and contrasts different leadership and management styles, including autocratic, participative, and free rein leadership, as well as paternalistic, management by walking around, coaching, and consultative management styles, highlighting their respective benefits and limitations. Finally, the report explores various factors that influence individual behavior and teamwork within TESCO, such as leadership style and work culture, concluding with an overview of the key findings and implications for effective business management.

Business Management

Table of Contents
INTRODUCTION............................................................................................................................3
Task 1...............................................................................................................................................4
Identify three motivation theories in TESCO..............................................................................4
TASK 2.............................................................................................................................................7
Compare and contrast between leadership or managerial style...................................................7
TASK 3.............................................................................................................................................9
Several factors that affects the individual behaviour as well as team work................................9
CONCLUSION .............................................................................................................................11
REFERENCES...............................................................................................................................12

INTRODUCTION
To manage the business activities in effective manner is known as business management.
This management is very helpful in managing very functions like marketing ,finance ,human
resources etc. and it controls all the function. It is very important in achieving the success and
helpful in facing the competition (Gollenia, 2016). This project report is based on TESCO That
deals in grocery stores . This project will be concluded the motivation theories and it's advantages
and disadvantages ,difference between managerial and leadership style and it's benefits or
limitation and factors that affects the individual behaviour etc.
Task 1
Identify three motivation theories in TESCO
Motivation is very important in every business because if employees will be motivated
then they will do work with efficiency and effectiveness. There are various motivation theory that
are adopted by TESCO for motivating the employees which are as follows -
 Taylor's motivational theory – This theory is given by Fredrick Taylor .This theory says
that worker should be paid according to their performance means on the basis of 'piece
rate'.This approach is very good for business because if TESCO is adopting it then it will
increase the productivity of an employee. Employees will produce more unit of item.
TESCO also conduct employees reward programme in which it motivates the employees
for their performance gives financial or non financial reward to the employees that helps in
motivating them (Basco and Rodríguez, 2011).
It's main advantages that it increases the productivity of the employees and disadvantage
is that in this company have to invest too much and it increases the planning cost.
 Maslow's hierarchy of needs- This theory is developed by Abraham Maslow and this
theory argues that people will get motivated and satisfied through several different types.
It includes the following needs -
◦ Physical or basic need -TESCO provides the good working condition and monthly
fair remuneration, good facilities etc. to their employees so that they will get
motivation and will work effectively (Oakshott, 2012).
◦ Security need – TESCO provides the basic things that provides security to the
employees like insurance ,employment contracts etc.

◦ Social needs – TESCO company motivates their employees for team work and also
enables store staff to work as a team and it also provides various offers like gym
membership cards ,gift vouchers etc (Weske, 2012).
◦ Self esteem need – TESCO provides training and development to their employees so
that they can develop them selves and can increase their knowledge so that they can
work properly.
◦ Self actualization need – TESCO provides various thing like incentives ,bonus to
their employees that fills the self actualization need of the employees and provides
challenging work to them so that they can utilize their full capabilities.
Advantages of Maslow' s hierarchy -
 This theory has main advantage is that it provides the correct insight of human
behaviour and their needs to the company that helps in designing the products and
services.
◦ it also helps the marketer for focusing on advertising appeal on specific needs .
Disadvantages -
◦ This theory only tells about same need but everyone have different different need at
the same point of time.
◦ This theory is not applied in the case of starving artist (Fisher and Bonn, 2011) .
◦ This theory says that people' self actualization need will not be satisfied until and
unless his basis need is unsatisfied, that is invalid.
 Herzberg's dual factor theory – TESCO is providing hygiene factors as well as
motivational factors. These factors are very important in motivating the employees and
also helps in improving the working condition. If at the workplace, these factors are not
exist then it increases the dissatisfaction level among employees (Biehl‐Missal, 2011).

This can include appropriate salary structure, fringe benefits to employees, good working
condition or environment and maintenance of employees' status and coordination among
them. Hygiene factors includes the following things -
◦ Quality of supervision pay
◦ Company policies
◦ Physical working conditions
◦ Job security etc.
 Motivation factors – TESCO also provides motivation factors that are very important for
every company because it helps in increasing the efficiency and effectiveness of the
company. It helps in increasing the satisfaction level of the employees and they will
perform best. It includes the following things -
 Recognition
 personal growth
 Sense of achievement etc.
TESCO use this theory for increasing satisfaction level which can be identified by
promote the employees, recognition and personal growth opportunities as a motivational factors.
For this company conducts survey for evaluating the satisfaction level of the employees which
gives the chance to employees for expressing their views about their job so that company can
ensure that what ever it is offering to the them that is a right things for motivate the employees.
Application of it -
 It is very helpful in removing the dissatisfaction level. Manager must ensure that what
ever they are providing to the employees that is helpful to motivate the employees for
working in an efficient manner (Peck and Reitzug, 2012).
Limitation-
 This theory only focus on motivation factors and avoids productivity.
 This theory is not reliable.

TASK 2
Compare and contrast between leadership or managerial style
Leadership style – It is a leader style that is very important for TESCO company because
a leader is that person who provides direction, guides or implement the plans and motivates the
employees for doing work effectively (Neck and Greene, 2011). It have followers that is
influenced by the activities of leaders. A leader can adopt many style according to the
requirements such as -
 Autocratic style- In this style, leader follows the rule that is “Boss is always right”. He
don't want to take suggestion from the employees. And in this he gives the order or guides
the employees and employees have to follow those order. It's main advantages is that it
helps in implementing the plan in appropriate manner and according to the rules that
helps in achieving the desired result.
It's main disadvantage is that it demotivate the employees for working because leaders
don't involve the employees while taking decision (Alam, 2011).
 Participative style – As the name is suggesting that in this leader involves the employees
while taking decision related to them. Leader takes the suggestion from them that helps in
achieving the positive result. It's main advantages is that it motivates the employees and
feel them that they are the part of organisation and leaders gets some innovative ideas
from employees and increase job satisfaction.

It's disadvantages is that in this decision making becomes slow that may result that
company may loose it's better opportunities (Carsrud and Brännback, 2011).
 Free rein style – In this style leader assign the task or gives responsibility to the
employees and employees can do work in any manner in which they feel comfortable but
leaders want work on time and with efficiency. This style has many advantages,some of
them are as follows -
◦ This style provides maximum scope of development of employees.
◦ In this employees can utilize full capability of them.
Disadvantages of it-
 There is no support available of leader to the employees.
 Employees may move on in wrong direction because there is no guidance.
Management style – In TESCO ,a manger have to various role so that company can
achieve it's desired result. In management style it is evaluated that how to handle various
situations It includes way of thinking ,way of taking decision related to subordinates. Handling
the situation is known as management style and every person has a unique style of handling the
situation. There are many types of management style which are as follows -
 Paternalistic style – In this style ,management decides that things that are best for the
employees and that are beneficial for the employees as well for the company. In this
style ,management takes suggestion and feedback from the employees while taking
decision so that if there is any wrong action that can be improved. It's advantages is that
in this employees feel attached with the company and remain loyal towards the working
of the company and disadvantages is that it increase the dissatisfaction level of employees
if decision will not be successful and low staff motivation (Jeston and Nelis, 2014).
 Management by walking around style – In this style superior interacts with the
employees time to time and find out their problems and provides better solution. In this
manager is like a mentor of his subordinates and guides them when they required and
most important is that in this management don't sit at one place ,he walk in whole
organisation and find out the problems that are arising to the employees.
Advantages -
◦ It motivates the employees because their problems is solving out on time.
◦ Effectively implementation of strategy (Simon, Fischbach and Schoder, 2014).

Disadvantages -
 Managers have no too much time for moving in whole organisation. It requires lots of
support from employees but here is no support from them.
 Coaching style -When there is lack in the performance of the employees then
coaching is provided to them by the manger so that they can perform well. In this
manger can teach them either by doing demonstration or by theoretical concept.
Coaching leader are best and always ready for helping others to advance their skills
and builds bench strength. It have many benefits like -
◦ It increases the skills and knowledge of employees that are required for
performing the job.
◦ It creates positive work environment.
Disadvantages -
 It will be costly and time waste if employees leave the organisation after getting the
knowledge.
 Consultative style – In this style ,while taking any decision, mangers consults with other
team member then takes decision. This style has also many advantages which are as
follows -
◦ It helps in increasing the morale of employees and it converts them into loyal
employees towards the working of the company.
◦ It increases the bond between leaders and corporate structure and the employees who
works under them.
◦ It identifies the best solution (Oakshott, 2012)
Disadvantages -
 It creates confusions and it is no helpful in taking decision.
 It may also create conflicts and chaotic handling of condition.
 In this employees becomes dependent on leaders or management.
TASK 3
Several factors that affects the individual behaviour as well as team work
In individual behaviour ,it is checked that how individual behaves on a particular
situation. With the help of attribution, individual behaviour can be measured and attribution is

based on based on the personality or situation of an individual. Personality traits like shyness,
intelligence etc (Top 3 Factors Affecting Individual Behaviour. 2016). There are many factors
that affects the individual behaviour in TESCO which are as follows
 Leadership style – Manager and leader plays an important role in influencing the
individual behaviour in TESCO. Leader is that person who influence the individual and
guides and instructs them to do work efficiently. If leader and manger's behaviour will be
rude or wrong then employees will be demotivated and will not work properly. So a
leader should adopt that style that will motivate his performance and should help them
when they have some problems. So individual behaviour is mostly affected by leader or
management style.
 Work culture – It also influence the individual behaviour . If in TESCO, there are no
good working culture then employees will not be able to work properly and that result
will be that company will not be achieved it's desired result. So TESCO should provide
good working culture and should follow same rules and regulation for everyone.
Everyone should be motivated for respecting his superior and follow all rules and
regulation of the company. In every activities of an organisation should be transparent so
that everyone can know about it.
 Job security – It is the most important factors that affects the individual behaviour. For
motivating the employees ,TESCO should provide job security so that they can work
effectively (Basco and Rodríguez, 2011).
 Effective communication – For increasing the morale of an employees, managers should
communicate properly with them and should ask to them about their problems if any and
provide all possible solution. If managers does it then it helps in increasing the
satisfaction or motivation level of the employees. If mangers does not do so then
employees will not be able to perform the job effectively because their problems is not
sought out by mangers. So communication is most important factors that affects the
individual behaviour.
 Decision making- If mangers will involve the employees in decision making process and
invite the suggestion from them then it will motivate the employees because in this
employees will feel as a part of an organisation and it will motivate the team work
(Gollenia, 2016).

 Family or personal life – Family is most important in the success or failure of a person.
If in the family ,there are people who are fighting daily then that person will have more
stress and then he will not be able to work efficiently and effectively. And suppose if an
employees is very poor and he requires more money then he will do work effectively. So
family problems affects the individual life but an employee should not bring his personal
issue at the work place.
 Relationship with colleague – It also affects the individual behaviour if employees have
no good relation with their colleague then it will create interference in the working of
them and they will not be able to contribute in the success of company.
 Company's policies – It also affects the individual behaviour suppose if company policy
is not appropriate and mangers of TESCO company are doing discrimination then among
the employees then employees will feel demotivated that result may be that it may
increase the employees turnover (Weske, 2012).
 Job responsibility- Before assigning any task to the employees, firstly manger should
ask to them that they will be able to perform that task or not. Mangers should not
pressurize the employees because if they will feel pressurize then they will not be able to
perform the task effectively. So this things should be kept in mind by a manger before
assigning any task.
Management of TESCO comapny should adopt style according to the requirement or
behaviour of the employees. Best style is democratic style because it motivates the employees for
working and manger should not do discrimination among employees and provide equal
opportunities to everyone so that they can motivate and can work with efficient and effective
manner (Fisher and Bonn, 2011).
CONCLUSION
To mange the business' activities is very important because if company will have manage
activities then it can do business without any interference. From the above project it is analysed
that there are various types of motivation theories that should be adopt by TESCO for motivate
the employees like -Taylor theory ,Herzberg theory etc. motivation of employees is very
important if they will not be motivated then company can not be able to achieve mission
statement. Here is also some leadership style like autocratic,democratic etc. and it is adopted
according to the situation.

REFERENCES
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