Ethical Dilemmas and Challenges: A Case Study on Tesco PLC

This case study analyzes the ethical issues faced by Tesco PLC, a major player in the retail sector. The report begins by identifying the company and the reasons for its selection, highlighting its past market leadership and current challenges related to ethical concerns. The study then outlines specific ethical issues, with a focus on diversity problems within the workforce, and the potential for discrimination and legal issues. The core of the analysis involves applying Hofstede's Cultural Dimensions Theory to understand the impact of cultural diversity on the organization. The study explores factors like power distance, individualism versus collectivism, uncertainty avoidance, masculinity versus femininity, and indulgence versus restraint, to assess their effects on Tesco's ethical environment. The report also reviews key literature, citing various sources to support its arguments and provide a comprehensive view of ethical challenges and their consequences. The conclusion emphasizes the need to address these ethical issues to ensure the company's sustainable growth and success.

CASE STUDY

Table of Contents
INTRODUCTION...........................................................................................................................3
Ethical Issue at Tesco..................................................................................................................3
1. Choose an organisation & why ..............................................................................................3
2. Overview ethical issues at Tesco PLC....................................................................................3
3. Theories related to case:..........................................................................................................4
4. Description on the identification of the key literature............................................................4
Summary.....................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
The present report is covering the activities such are as ethical issues in relation which
can hampered the growth of the organisation in large manner (Miller and Blackler, 2017). The
Tesco is the company who providing product services and it is having maximum percent of
market share. In addition to this the culture dimension theory has been discussed in order to have
all things in effective and sorted manner.
Ethical Issue at Tesco
1. Choose an organisation & why
The organisation chosen here is Tesco PLC. Tesco PLC was founded by Jack Cohan who
was a former Royal Air Force pilot, in 1929. Reason behind choosing this organisation is that
once being an market leader in retail sector, now this company is loosing its hold in market due
to ethical issues undergoing in firm.
2. Overview ethical issues at Tesco PLC
The Tesco PLC has underwent through many issues which have affected the work
conditions as well as economy of the company. Some of the issues which have affected the
productivity of the company.
The ethical issues affecting the Tesco PLC are:
Diversity issue:
As Tesco PLC is a very widely spread retail sector firm, it includes the workforce from various
cultural backgrounds. This difference in the cultural background & diversity will have a negative
issue over the functioning of the company as it will cause unwanted tension & sense of
competition among the employees ( Yerramilli and et.al., 2017). Also it may lead to some social
& economical discrimination & disturbance among the work force which can lead to an adverse
effect on company's brand image, goodwill & work environment. Besides also it can also leads
the company to fell in a legal issue. Apart from that, the trade unions working & the governing
bodies will also raise question on the working conditions at Tesco PLC.

3. Theories related to case:
The theory related to the discussed issue is Cultural Diversity Theory, Also known as
Hofstede's Cultural Dimensions Theory. It states the effect of a society's of organisation culture
on the values of fellow members related to their behaviour.
It consists of various factors that effect the cultural diversity of an organisation. Such as:
 Power distance Index: It states that the less powerful members of organisation accept &
expect the shift of power (Morton and et.al., 2017).
 Individualism v/s collectivism: It states the extent of a group of people integrated into the
society.
 Uncertainty Avoidance index: it is based on the capacity of a society to be tolerant
towards something unknown & uncertain be it behaviour or the ideas of an individual or
a group.
 Masculinity vs femininity: it is the practice to give the emphasis & priority to males in
compare to females. It can be explained as gender discrimination (Braswell, McCarthy,
and McCarthy, 2017).
 Indulgence vs Restraints: Indulgence is the degree of freedom & valuation given to basic
human needs & desires to enjoy life. While Restraints is a condition where freedom &
emotions are controlled & devalued.
Theories related to case:
The theory related to the discussed issue is Cultural Diversity Theory, Also known as Hofstede's
Cultural Dimensions Theory. It states the effect of a society's of organisation culture on the
values of fellow members related to their behaviour.
It consists of various factors that effect the cultural diversity of an organisation. Such as:
4. Description on the identification of the key literature.
The ethical issues is the problem due to which an organisation has to deal withmany
issues. If there is one ethical issues it is in relation to the equal opportunities, discrimination,
racial differences and various things.
It can be understood with the following manner are as-
As per the view of McCarthy and McCarthy, (2017) has been discussed that in
organisation there are many issues in relation to the range of products, racial discrimination etc.
this kind of situation can hampered the growth of the business enterprise. The enterprise need to

do the thing in effective in relation to cope up with changes this kind of situation also affects the
brand image of the organisation.
According to the view of Yerramilli and et.al., (2017) it is essential to treat all the
employee in the equal manner so that they can not feel demotivated can able to work in the most
effective manner. The Tesco is the world largest company they are taking many efforts in order
to promote the growth and development opportunities. This kind of situation generally decreases
the profitability of the business enterprise.
As per the view of Miller and Blackler, (2017) has been discussed that the culture
diversity is the main issue which is causing such problem and the brand image of the company
also get affected in large manner. This kind of situation bring complexity in the firm. This can
also affect the things like accommodating service, decision making, compliance and governance
of the firm.
According to the Yerramilli and et.al., (2017) there can be problem in relation to the
diverse workforces' thing kind of situation creates the problem in relation to the difference in the
treatment of the employees. In order to cop[e up with this kind of situation it is essential to have
training program so that all employees can work effectively.
According to the Miller and Blackler, (2017) has said that the maximisation the value of
employee contribution is the key element to the success of the organisation. To make this process
effective each employee need to provide impressive training facilities so that they can understand
the working of the workplace environments.
As per the view of Yerramilli and et.al., (2017) has been discussed the main issue in this
relation is that due to ethical issues the growth of the company hampers in the tough manner. The
employees of the organisation are unable to take decision. In this manner the effective strategies
is to be formulated so that all can work in effective and better manner.
Summary
From the whole scenario it has been concluded that the ethical issues in the company is
the problem due to which growth of the organization is hampering the wide manner. This all
should be sorted so that the origination can run its activities smooth manner.

REFERENCES
Journal & Book
Miller, S. and Blackler, J., 2017. Ethical issues in policing. Routledge.
Yerramilli, D and et.al., 2017. Ethical Issues in the Care of Patients Referred for Palliative
Radiation Therapy. International Journal of Radiation Oncology• Biology• Physics
.99(2). pp.S220-S221.
Morton, P.G and et.al., 2017. Critical care nursing: a holistic approach. Lippincott Williams &
Wilkins.
Braswell, M.C., McCarthy, B.R. and McCarthy, B.J., 2017. Justice, crime, and ethics. Taylor &
Francis.
Ledogar, R.J and et.al., 2017. When communities are really in control: ethical issues surrounding
community mobilisation for dengue prevention in Mexico and Nicaragua. BMC public
health.17(1). p.410.
Rogers, W.A., Craig, W.L. and Entwistle, V.A., 2017. Ethical issues raised by thyroid cancer
overdiagnosis: A matter for public health?. Bioethics. 31(8). pp.590-598.