Employee Relations Report: Analyzing Tesco's Employee Relations

This report examines employee relations within Tesco, a multinational grocery enterprise. It explores the unitary and pluralistic frames of reference, detailing how these approaches influence employee relations. The report analyzes the impact of changes in trade unionism on employee relations, discussing the roles of key players such as managers, workers, and the government. It delves into procedures for handling conflict situations, specifically focusing on ineffective work allocation and the actions taken by Tesco's management. The report also covers the role of negotiation in collective bargaining and the impact of negotiation strategies. Furthermore, it addresses the influence of the EU on industrial democracy in the UK and methods used to gain employee participation, concluding with an analysis of the impact of human resource management on employee relations within the organization. The report highlights the importance of positive employee relations for achieving competitive advantages and overall organizational success, emphasizing the role of effective management in fostering a positive work environment and resolving conflicts.

Employee Relation

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Explain the unitary and pluralistic frames of reference........................................................1
1.2 How changes in trade unionism have affected employee relations......................................3
1.3 Role of the main player in employee relations......................................................................4
TASK 2............................................................................................................................................5
2.1 Procedures and organization should follow when dealing with different conflict situation.5
2.2 Key features of employee relations in a selected conflict situation......................................6
2.3 Effectiveness of procedures used in a selected conflict situation.........................................6
TASK 3............................................................................................................................................7
3.1 Role of negotiation in collective Bargaining........................................................................7
3.2 Impact of negotiation strategy for a given situation..............................................................8
TASK 4............................................................................................................................................9
4.1 Influence of the EU on industrial democracy in the UK.......................................................9
4.2 Method used to gain employee participation and involvement in the decision making
process in organization..............................................................................................................10
4.3 Impact of human resource management on employee relations.........................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Employees are the important factors for every organization to attain better success
because they perform their best for getting positive results. In simple world employees as well as
workers are backbone of the company. In this manager of the company responsible for
maintaining better relationship with them. It helps in evaluating positive and healthy work
environment which directly encourage employees morale towards their work. Better employees
and employer relation directly affect the company performance because both are main elements
for organization . It not only increase overall productivity but also contribute n resolving all the
conflicts situation at workplace. One of the main advantage of better employees relation is to
achieving competitive advantage from its rivals (Abbott, Heery and Williams, 2011). Present
report is based on Tesco company, which is multinational grocery enterprise that operate their
business in various areas. In this company better employees relation helps in providing better
services to their customers in order to get their positive satisfaction. This report include unitary
and pluralistic terms which aid defining positive employees relation at workplace. It also
discussed main player of employees which contribute in overall success of the company. Along
with this, human resource management also discussed in this project which helps in defining
better involvement of employees in their decision making process.
TASK 1
1.1 Explain the unitary and pluralistic frames of reference
Employees relation is one of the important concept for Tesco which helps in achieving
higher success at market place. Employer and employer are the main pillar for the company
which contribute in overall success by perform their best. In today's modern ear, every company
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wants to enhance their employees productivity which aid in getting their commitment. Positive
employees relation helps in eliminating all the negative aspect which create conflict in front of
workers. For resolving this Tesco use various methods and approaches to manage positive work
environment by maintaining strong relation with the employees (Bedo, Demirbag and Wood,
2011). The main function of using various methods to encourage employees morale so that they
perform their best and achieve positive results. In this context, various frames are discussed in
below:
Illustration 1: Conflict and employee relations
(Source: Conflict Management, 2017)
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 Unitary frame: It is one of the important approaches which is used by Tesco in which the
single senior authority manage all the operation of the employees relation in effective
way. In this process the main duty of manager is to promote ethical work environment in
which all the employees easily perform their task for achieving positive results. It also
helps in maintaining better relation between employee and employer (Bhattacharya,
2011). Along with this, an individual take decision own basis to maintain the positive
relation with the employees. It helps in getting employees commitment as well as faith
towards the company. One of the main advantage of using this approach is to resolving
all the issues between employee and employer in most effective manner. It helps in
maintaining positive work environment within the organization.
 Pluralistic frame: This approach is also important which define different unions in which
it easily employees demand at the workplace. In this all the groups define their roles and
responsibilities which helps in protecting the employees interest towards their works. By
using this methods, Tesco easily improve their workers performance by communicating
with them. In this process trade union also use collective bargaining for fulfilling
employer and employee needs in most effective manner.
Both methods are more important for the company which helps in making better
coordination with employee and employer in order to enhancing overall productivity of
employees. The main aim of these approaches to to develop better working environment in order
to resolving all the issues in most effective manner and get employees commitment towards the
company.
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1.2 How changes in trade unionism have affected employee relations
Changes in trade union is directly impact on employees relations because it helps in
managing better working environment for their employees to improve their productivity which
lead in improving overall performance of the company at market place. In this, trade union
define various groups and person which contribute in protecting as well as promoting employees
interest so that they easily perform their task without any circumstance. It is more important for
Tesco to representing their employees in front of other top level management in which they
achieve better working environment so that they influence their performance with the aim of
achieving better results (Collins and Cartwright, 2012). In past year employer does not provide
better services and fair remuneration to their employees which create negative working
environment within the organization. But in recent time government made various trade union in
which employers and senior management protect employee interest to maintain their productivity
in appropriate manner. Along with this, government also made various act which protect
employees rights and also provide better framework in which they perform their best for
achieving all the goals and objectives (Darlington, 2015). In this context there are various
changes that take place in organization which direct impact of employees performance and their
relation. All these changes are as follows: Technological: It is one of the important components for Tesco to develop their
performance in most effective manner. In today's business environment every
organization wants to improve their performance level in which they use new and
innovative technologies to increase their performance at the market place and also
decrease overall labour turnover in effective manner. With the help of technologies
company easily increase their profitability and provide better services to the customers. It
also negatively impact on employment of the country which directly affect the overall
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economic growth. For reducing negative. impact government bodies made effective act
and legislation in which they protect employees rights at the workplace.
 Political and legal: This type of changes direct impact on employees relation within the
organization. Because government play important role in every countries and
organization in which legal authorities made various rules and regulations. It helps in
providing better services as well as facilities to the workforce so that they easily perform
their job in order to get positive results in most effective manner. In this government
made various acts and regulation such as better working hours for their employees, fair
remuneration which helps in improving overall performance of employees and
organization as well.
In 1831, trade union was adopted on global level in which employees also employed in
international company to protect their workers interest and rights at workplace. Mainly trade
union provide protection to workers against exploitation which leads in improving their working
condition in effective manner. After establishment of trade union, workers were not exploited
because it provide better frame in order to improve their performance level. Mainly trade union
formed with small group of people with large number of objectives. In this trade union use two
recruiting strategies in which some individuals recruit for performing task and another hire
without having any kind of specification. Further main aim of trade union is to established
positive as well as healthy relation between employees and employer in appropriate way.
Both changes are take place in overall organization activities in which trade union play
important role for protecting employees interest and get their commitment towards the company
so that they easily provide positive results which aid to organization in achieving better success
at market place (Emmott, 2015). For improving motivation and morale, company provide better
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training and development programs to their employees so that they enhance their working
performance and achieve positive success in appropriate manner.
1.3 Role of the main player in employee relations
Employees are the main factors for an organization to get better success at market place.
For this it important duty of manager of the company to maintain positive relation with all the
employees and employer so that both are easily perform their work and maintain positive work
environment in effective manner (Guery, 2015). Within the organization various peoples are
responsible for maintaining positive relation among all the employees and its employer. All these
have power to take decision and also listen employees problems in order to resole all the conflict
situation in most effective manner. It also helps in improving overall performance of the
company at market place. In this context, there are some important player which play significant
role in developing positive and healthy relation with employees. All these player are as follows: Manager: Employer are one of the important player for margining better relation with
their employees. They are responsible for managing all the organizational activities in
most effective manner which directly contribute in overall performance of the company.
Manager of the company allocate all the task to their employer as per their capabilities so
that they easily perform their work and get better results. They also monitor all the
activities to ensure that all the functions are perform in ethical manner which helps in
reducing the conflicts situation within the organization is appropriate manner. The main
duty of manager is to promote better working environment for their employees so that
they get motivated and perform their best. Workers: Employees are backbone of the Tesco which directly contribute in overall
success of the company by performing their best. The main function of employees is to
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execute all the business activities to get all the desirables goals and objectives. It is
important for workers to follow all the policies at the time of performing their job which
directly aid in maintaining better relation with their managers.
 Government: It is one of the important player of employees relation in which
government made various rules and regulation which protect the employees rights at the
workplace. It helps in evaluating ethical work environment for the employees so that they
feel their importance within the organization (Hagemann, Kluge and Ritzmann, 2012).
Government authorities define various rules such as health and safety act, child labour
and many more which helps in protecting employees rights and making better relation
with the employer.
All these are main and important player which directly contribute in maintaining better
employee relation within the organization which direct impact on overall performance of Tesco
at market place.
TASK 2
2.1 Procedures and organization should follow when dealing with different conflict situation
Every organization face various conflict situation within the workplace that negatively
impact on overall performance of the company. For resolve all the situation firm used various
approaches in order to maintain better work environment in most effective manner. All the
conflict situation take place within the organization that reduce their overall productivity. In this
context, Tesco face ineffective allocation of work which create more problems between male and
female staff members. In this care the top level management do not perform their work and take
negative advantage of their position (Hendrix, Hayes and Kumar, 2012). This situation make
negative aspect in which they does not provide better services to their customers. In this situation
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seniors organize a formal meeting in which they communicate with their staff members and take
their views to taking best decision. Along with this, they also provide better services to their
employees to motivate them and also satisfied their needs which lead in reducing the chances of
arising complex situation at the workplace and also maintain better relationship among all the
employee and employer to improve organizational performance in front of market.
2.2 Key features of employee relations in a selected conflict situation
Better relation is more important for company to attain the success in market place. It
directly impact on employees performance and its productivity which aid in capturing
competitive advantage from its rivals. In this the better coordination is an effective to reducing
the chances of arising the conflict situation. For this top level management provide better
guidelines to their staff members in which they easily perform their task for achieving better
results. In this the improper allocation of the work is one of the big dispute which negatively
impact on employees relation because it create more issues within the staff members which lead
in reducing the company sale at market place. There are some effective key features which
considered in conflict situation are as follows: Dissatisfaction with the business: Ineffective allocation of work is one of the biggest
conflict that negatively impact on overall performance of the company (Katou, 2015). It
is a negative aspect which create more dissatisfaction in employees toward the work. For
resolving this top level management communicate with their staff members to give their
views so that they easily take best decision.
 Affect the relationship with male and female staff members in the Tesco: In effective
allocation of the work negatively impact on staff members so that they do not perform
their task and which may lead in reducing overall productivity of the company (Kim and
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Rhee, 2011). So that it is important duty of the manner to provide better services to their
staff members and also motivate them to perform as a team for achieving all the targets.
Equal allocation of the work helps in evaluating the better relation with all male and
female staff members.
2.3 Effectiveness of procedures used in a selected conflict situation
Conflicts are arise easily arise at various level which affect overall performance of the
company. So that it is more important for the company to use effective methods to resolve it
effectively and maintain positive work environment for their employees in order to get better
results. It is important duty of top level management to organize a formal meeting in which they
include all the employees who faced various problems. In this they also give their opinion and
views to get better conclusion. With the help of this employer easily resolve all the problems in
most effective manner. It directly contribute in developing positive and healthy work
environment so that all the employees perform their best. If workers are agree with top level
management decision than they easily take competitive advantage. It also aid in maintaining
strong relation with their seniors. Management also define various things which considered in
resolving all the conflict situation which are as follows:
 Asses the time while resolving the complex situation.
 Evaluate the cost of resolving conflicts
These activities helps in understanding overall efficiency of the process in which
manager of the company easily manage better relation by resolving all the conflicts in most
effective manner (Martin, 2013). Along with this company use win- win approach to resolve
conflicts in effective way. This approach provide better opportunities to both parties to attain
benefits to maintain better relation with employee and employer by winning something and
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losing something. On the other hand another approach is lose- lose approach to resolve conflicts
but it increase dissatisfaction between both parties which include in conflicts. Along with this
concept of conflict management is also an effective process which helps in eliminating disputes
among employee and employer and enhance their productivity level at workplace.
TASK 3
3.1 Role of negotiation in collective Bargaining
Collective bargaining is more effective and important process which play important role
in negotiation strategy in which employer ad employee define an agreement among them that
include promotion, wages, and many more which helps in arranging as well as managing all the
conflict situation in most effective manner (Martinez Lucio, 2015). It helps in maintaining
positive relationship with employer and employees in order to reducing all the conflict situation
at the workplace. Tesco use collective bargaining strategies in which they define better solution
to resolve the conflict situation. In this context, Tesco also include trade union for protecting
employees interest so that they perform their best and get positive results in appropriate way. The
main function of this group is to protect better environment which helps in improving overall
performance of the firm. The main function of using collective bargaining is to defining better as
well as positive relation with employees which directly contribute in resolving all the dispute
within the organization. In this there are some effective role of negotiation which is develop by
the company for better collective bargaining which are as follows: Negotiation contribute in achieving the effective solution: Negotiation is one of the
important process for business to resolve all the issues which faced by the employees at
the workplace that directly affect their performance level. The main advantage of using
negotiation process employer of the company find better solution to resolve the conflict
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