Detailed Report on Managing Successful Business: Tesco CSR Activities

This report provides a comprehensive analysis of business management practices, focusing on a case study of Tesco. The report delves into the aims and objectives of project management within the company, exploring the implementation of CSR activities to enhance profitability and sustainability. It outlines a detailed project management plan, encompassing scope definition, risk management, cost control, and quality control. The report further investigates various research methods employed to gather data, including primary and secondary data collection techniques, such as surveys and questionnaires, to assess customer opinions and the impact of CSR on business performance. The data analysis section includes an interpretation of the collected data and a reflection on the findings. The report concludes with recommendations and a reflection on the overall project, providing valuable insights into successful business management strategies and the role of CSR in achieving organizational goals. The report also includes a detailed timeline and stages for project accomplishment.

MANAGING SUCCESSFUL BUSINESS

TABLE OF CONTENTS
INTRODUCTION.......................................................................................................................................3
TASK 1.......................................................................................................................................................3
P1) Aims and objectives...........................................................................................................................3
P2) Project management plan..................................................................................................................3
P3) Time frame and stages for project accomplishment..........................................................................6
TASK 2.......................................................................................................................................................6
P4) Different research methods to reach out project's aims.....................................................................6
Data Interpretation...................................................................................................................................8
TASK 3.....................................................................................................................................................16
P5) Research and data using appropriate tools and techniques..............................................................16
P6) Recommendation............................................................................................................................16
TASK 4.....................................................................................................................................................17
P7) Reflection........................................................................................................................................17
CONCLUSION.........................................................................................................................................17
REFERENCES..........................................................................................................................................19

INTRODUCTION
The project management of a business is covered in this report and its aspects are also
discussed. Also the main topic is managing a successful business highlighted in this framework.
The organization is taken in this report is Tesco for which the management plan has made. The
Tesco is a retail company in UK, which have so many stores in so many cities of UK. Basically
it provides food product, clothing, and baby products. The main store of Tesco is located in the
London. This report has the aims that are decided by the project manager of the company and
also the relative objectives are highlighted in this report. There are so many aspects on which the
management depended such that cost, scope, time, quality, communication, risk and resources.
The breakdown structure and Gantt chart for the time frames also explained in this report. This
framework has the type of research which are used to evaluate the business and the management
of the business. the analysis of research and data are categorized and also the appropriate
recommendation is outlined. The data analysis and research is so helpful to make a conclusion
which has some mean. The reflection is also done in this report
TASK 1
P1) Aims and objectives
Aim- To execute the CSR activities for organization that profitability can be promoted and
sustainability of the organization can also upgraded.
Objectives- These are some objectives of this project management report.
 To understand the different phases of project management that can cover all the aspects.
 To understand the various CSR activities this can promote the profitability and financial
sustainability.
 To understand the plan this is helpful to execute the project. Control the project, monitor
the project and close the project.
 To analyze the business of Harrods in which such aspects like scope, timescales, cost and
quality, communications could be understand by the lifecycle of the project.

P2) Project management plan
1. Scope of research project
There is wide scope of the current project because under this main focus is on
sustainability and profitability that is observed in the business due to implementation of CSR in
the business. Questionnaires are prepared and same are analyzed by using thematic analysis.
2. Risk management
It is possible that in the current research literature can be taken from the unreliable
sources. If same will be done then in that case research may be carried out in wrong direction. So
it is very important to conduct research in proper manner.
3. Cost control
In order to control cost and to ensure better quality of research two college level students
will be hired and same will distribute questionnaire among respondents. Entire data analysis and
data cleansing work will be done at my own level.
4. Quality control
In order to control quality after data collection all responses will be reviewed. Errors and
missing values will be removed from the data and it will be ensured that data is prepared in
proper manner for analysis purpose.
The project management plan leads to the execution of a project also it have the strategy to
control the various operations during the execution of the project. The project plan made for
getting the information about the factors that can make impacts on the project. The working
place of that project is also explained in that project plan. It also contains the responsibilities of
various representatives of that project. It has 5 phases which can covers it’s all the aspects like
cost, scope, time, quality, communication, risk and resources.
Project Initiation- It is the phase in which is concept of the project is decided by the
manager of the project. The broad definition of the project is done in this phase that can be
helpful to get the idea about the whole project management plan and its various factors. The
feasibility of the project is tested in this phase as the researcher should have the strategy to make
this possible. The purpose and requirements of the project are outlined in the project charter and

the project initiation document (PID). The PID has the business needs of the project which can
be fulfilled by the various investors. The stakeholders of the project have their diligence in this
project so the project charter should be there to understand their requirements. The prediction of
the outcomes is also a part of the initiation phase of project management plan. So many which
cannot be possible in the project just because of their less scope, so that kind of elements will be
outside of the project, thus the project’s boundaries are also analyzed in this initiation phase of
the project management plan.
Project definition and planning- The requirements of the project are certified in this 2nd
phase of project management plan. The stakeholder will definitely expect their desire result from
this project so that all the expectations are identified and specified according to their priority. So
many parties are linked with the project to their data is also maintained in this phase. Regarding
the Harrods, it has so many stores but if they want to conduct the CSR activities in their each
store that can increase their profit and financial sustainability. The metadata of the each factor
associated with the project has stored. The planning of the project can be done with the
awareness of some factors such that the preconditions of the environment or the social in which
the project is to be executed. The functional requirements of the projects, in Harrods they should
have the machine and equipment that will be used to make their functionality so easy. The
requirements that are used to conduct various operations of the project, also designated in this
phase of project plan. The design of functionality and operations has some limitation, as the
Harrods should know about the limitations regarding their business and its aspects. In the
planning phase the Harrods have to make the plan for effective communication and risk
management.
Project execution- This is face is also known as development phase because all the
predictions and planning which has done in this initiation and planning phase went for the
development in this phase of project management plan. The each update in the project can be
seen in the execution phase as the report of status, report of meetings, updates related to the
development, the report of the performance analysis. So many teams are divided according to
their work and towards that work they all have responsibilities. There are some factors which are
the key to complete a task in the execution of project. The Harrods must have the team that has
responsibility for the development of the project. The resources like funds, transport, raw

material, employment and so on, are assigned according to their need. If there is any need then
management of the procurement should be there. The system to track the status of the project
should be set by the authority of the Harrods. The different tasks are assigned to the relative
teams. The schedule of the project is updated and also the needed modification in the different
strategic plans done in this phase.
Project performance and Monitoring- The growth of the project is evaluated and the
analysis of the performance is done in this phase. Harrods should have the proper staff which can
take care of this section. In this phase of project plan the Harrods has to be ensured that they
have the best management plan of their project as the each thing is going in the right way. If
everything has done with accuracy then the key performance indicators (KPI) will be used by the
managers of the project. Basically these indicators can be taken by the project managers to check
the performance. The objectives of the project should be achieved; the delivery should have the
quality as the each product of the Harrods should have the better quality that can increase their
profit. The tracking of the cost and the efforts of the employees in their respective team should
be up to the expectations and performance of the project should be effective to meet the
objectives of the project.
Project Closure- In this phase the whole project is done, the hired contractors got the
termination from the project. The valuable team members are recognized and get the
appreciation. The efforts of the each participants appreciated by the project managers. The
evaluation about the failures and the good things about the project is done in this phase thus it is
easy to understand about the aspects which has need the improvement(Gustafson, 2012). Some
of the things have not completed in this project so it is the duty of project manager to do it with
the help of team members.

P3) Time frame and stages for project accomplishment

Activities Days
Selection of research topic 10 days
Developing problem
statement
6 days
Setting time frame for
allocation of resources
8 days
Carrying out literature review 16 days
Choosing research
methodology
18 days
Calculation of costs 7 days
Data analysis and
interpretation
20 days
Evaluation of outcomes 11 days
Stating conclusion and
recommendation
9 days
Proper documentation of
results
7 days
Submission of report 2 days
TASK 2
P4) Different research methods to reach out project's aims
Researcher of the organization uses different methods to conduct research for collecting
information related to recognize corporate social responsibility role in financial development. It
is done through methods such as primary and secondary data. Under primary data collection,
information are gathered at first time that is through conducting survey and face to face
interview. While, secondary data collection involves collecting data through ready materials such
as newspaper, magazines and analyzing business performance. For accomplishing this project,
analyst uses sampling method under which he selects 50 respondents/ managers to ask questions
by preparing questionnaire. It is contained a list of questions related to determine customer

opinions for impact of CSR activities in business performance of small size enterprise. Sample
does not cover any big proportion of the population. As managers as sample units are not taken
from single business firm. Hence, proportion of sample in population is very low.
Research philosophy: - In this process, researcher uses positivism method in which data
are collected to present current business performance. In this regard, different tools and
techniques are obtained for using CSR activities in financial development of Tesco Thus, this
philosophy is interlinked with proper management and preparing planning procedure for further
implementation efficiently.
It generates varieties of ideas to forecast and decision making process related to project
planning. The data collection can be done by this questionnaire:
Name:
Age:
Q.1 Is CSR activities are significant for Tesco’s effectiveness?
 Yes
 No
Q. 2 According to you, is society get attracted for using company's products, if CSR activities are
used by the organization?
 Yes
 No
Q.3 Is financial development and economic stability of small scale enterprise can be gained by
the application of CSR activities?
 Yes
 No
Q. 4 Do you agree with the Tesco’s statement as it can magnify its strength to be in the
competitive market?
 Agree
 Strongly agree
 Disagree
 Strongly disagree

Q.5 Which of the following department is most appropriate for implementation of CSR
activities?
 Finance department
 HR department
 Administration
Q.6 Are CSR activities interrelated with competitive advantages of organization?
 Yes
 No
Q. 7 The best method to implement CSR activities to increase profitability of Tesco?
 To aware society with organization's products.
 To produce more effective and qualitative goods.
 To set adequate price of goods according to economic condition of customers
Q. 8 In which manner, CSR activities can be implemented?
 Through voluntary organization
 To support the organization that are based on the community
 Annually organizing the event for charity
Data Interpretation
Descriptive statistics
Strongly agree 13
Agree 30
Disagree 5
Strongly disagree 2
50
Mean 12.5
Median 9
Mode #N/A
STDEV
12.5565
4
Interpretation

Results are reflecting that mean value of the variable is 12.5 which means that on average
basis most of respondents are agree on statement “Increasing in strength for competition by using
responsibilities for society”. Median value is 9 which is dividing data set in to multiple parts.
There is no value that is repeating in data set. Standard deviation is 12.5 which means that values
are not deviating at fast pace. It can be said that results are not deviating at fast pace.
The collection data and analyzing the 50 employees of the Tesco and their views, as the
financial growth of the mentioned organization have impacted by the CSR activities. The
process, the information which is gathered in this report can be presented by the thematic
presentation as below:
Theme 1: Importance of CSR activities to get Tesco’s effectiveness.
Interpretation:- At first, researcher asks 50 employees to gain role model of CSR
activities to get Tesco’s effectiveness. Therefore, it is determined that 40 out of 50 respondents
are agreed that corporate social responsibilities plays significant role to gain effectiveness of
small business unit. It is because it is useful to aware society and providing them healthy and
secured products. However, CSR activities are beneficial for financial development and
economic stability of firm effectively. In this regard, different tools are obtained for expansion of
entity and increasing service qualities at high level. Therefore, corporate social responsibilities
are useful for economic growth and stability of organization in systematic manner.
Yes No
0
5
10
15
20
25
30
35
40
45

Theme 2: Social awareness for using CSR activities tools to gain customer satisfaction.
Interpretation:- Through this inquiry, analyst collects information related to customer
satisfaction tool for implementing CSR activities. However, 35 out of 50 employees views that
these activities are key tools to gain customer satisfaction at high level. However, different tools
and techniques related to expansion of small scale enterprise can be gained that is valuable to
enhance productivity and profitability of firm. In addition to this, maximum level of social
awareness can be gained effectively. However, different tools and techniques are obtained to
fulfill consumer requirements. Moreover, it has been recognized that CSR activities plays crucial
role in financial development of organization therefore, profit earning capacity of firm can be
incraesed at high level. In this regard, positive outcome is obtained for using CSR activities
effectively that affects on business performance and market position of entity at large scale.
Yes No
0
5
10
15
20
25
30
35
40