Assessing the Impact of Cultural Diversity at Tesco: A Study

This report investigates the impact of managing cultural diversity within Tesco, a leading grocery retail enterprise. The research aims to explore strategies for managing culture and diversity within the business, assessing the benefits of equity and diversity, and identifying measures to maintain equality. The report examines the impact of diverse cultural perspectives on creativity and innovation and provides recommendations for enhancing productivity and profitability. The research employs a deductive approach, using interpretivism philosophy, and descriptive research strategy. Data collection includes primary and secondary research methods, with a focus on qualitative data gathered through questionnaires. The analysis utilizes thematic analysis to interpret data and identify key themes related to diversity management. The report also includes a discussion of research methodologies, including project scope, cost, time, and resources, and concludes with reflections on the effectiveness of the applied methods and potential alternative approaches.

EQUALITY AND DIVERSITY
IN THE WORKPLACE

Table of Contents
INTRODUCTION...........................................................................................................................3
Background to research topic.......................................................................................................3
Research question........................................................................................................................4
Key literature review....................................................................................................................4
Research methodologies .............................................................................................................5
Activities and timescale...............................................................................................................7
TASK 2 ...........................................................................................................................................8
Conduct the primary and secondary research by considering cost, access and ethical issues.....8
Application of analytical tools and analyse research findings.....................................................9
Communicate research outcomes in appropriate manner..........................................................18
CONCLUSION .............................................................................................................................18
Reflect on the effectiveness of method applied in research.......................................................19
Consider alternative research methodologies to get research outcome.....................................19
REFERENCES..............................................................................................................................21

Title- To access the impact of managing cultural diversity within the enterprise. A study on
Tesco.
INTRODUCTION
Equality and diversity defined as to promote the fair opportunities to all with help of
diversity and this gives each person a chance to work with potential, free from partiality and
favouritism (Morden, 2016). Organisation leader needs to ensure that firm has the varied ways to
boost equal opportunities that assist the enterprise to become the more inclusive. It is concept
that termed out as the treating all employees with equal consideration.
This research study is based on business activities as Tesco, this is leading enterprise that
engaged in grocery services and it is one of the largest retail sector.
Furthermore, report is based on to outline the aims and objectives on the basis of chosen
topic. Therefore, methodologies will be used to carry out study effectively. Furthermore, data
analysis will be collected to gather the reliable data to research. Lastly, recommendation has
been given to bring equal and diversified workforce that brings competitive advancement within
market.
Background to research topic
The present research is based on determining the impact of managing cultural diversity
within the enterprise. Culture awareness can be termed out as to be as skills that understands the
one reaction to people who have different behaviour (Schachner and et.al., 2016). Additionally,
managing diversity means to offer the employees with background, needs and skills that may
vary widely with opportunities that allows to get engage with the company and co-workers.
Therefore, aims and objectives to research outlines in following manner as-:
Aim- To explore the way that assist to manage the culture and diversity within business
enterprise. A study on Tesco.
Objectives- These are outlines following manner as are-
 To determine the beneficial aspects of equity and diversity on the organisation.
 To identify the measures that assist to maintain equality within the business enterprise.
 To access the impact of diverse cultural perspective that enhance the creativity and drive
innovation within business enterprise.
 To provide the suggestive measures that that helps to manage the organisation culture
diversity within enterprise to bring improvement in productivity and profitability.

Research question
 What are the measures that assist to maintain equality within the business enterprise.
 What is the impact of diverse cultural perspective within business enterprise.
Key literature review
Diversity and equality within the workplace is vital that aids to bring reputation and
growth within company. It is term that fosters the mutual respect among the colleagues of the
workplace. As per the view of Ashe and Nazroo, (2017) stated that culture diverse workforce the
benefits the company by hiring wide range of skills and this assist to bring innovation and
creation within the business. Organisation with the culture of diversity and inclusion can be
considered as to be both happier and more productive. According to the view of Monro, (2016)
stated that culturally and diverse business can highly attract the talented, ambitions and globally
minded employees to undertake the business activities systematically.
In contrary to Ayling, (2018) stated that promoting equality in entity is one of the best
way that aids to foster open minded and global company culture. In the today's dynamic business
environment to accomplish the gender equality is said to be one of crucial factor that aids to
bring competitiveness and growth to organisation. As per the view of Ashe and Nazroo, (2017)
stated that diverse and inclusive firms bring innovative results that aids to build higher
productivity and profitability. Henceforth, this can be stated that the greater diversity within the
workplaces leads to create profitability and value creation.
According to the view of this can be stated that diversity in the workplace is to review
the exiting company policies and training then undertake steps that aids to develop and
implement the work practices that helps to bring positive working atmosphere. In contrary to
stated that workplace diversity defined as the division of workforce into the distinction
categories that have perceived commonality within the given culture. In contrary to Ashe and
Nazroo, (2017) stated that increasing culture diversity is term that force the organisation to learn
and motivate individuals with broader range of value system. In order to succeed in managing
the workforce within the enterprise this is crucial to effectively contribute in the cross culture
communication. According to the view of Ashe and Nazroo, (2017) stated that manager of the
enterprise needs to carefully plan and implement organisation system and practices that helps to
bring competitive advancement. In contrary to Ayling, (2018) stated that workplace diversity
provides strength as well as offer challenged to the organisation by assisting employees to learn

from each other. Henceforth, diversity within the culture improves and develops the workplaces
by developing individuals by enhancing their nature of adaptability. As per the view of Ashe
and Nazroo, (2017) stated that equality within the entity assist to create good managerial
workforce that promote effective working practices. In contrary to Ashe and Nazroo, (2017)
stated that equality is term that helps to create the pipeline for leadership and also ensures about
the positive working. According to the view of Ayling, (2018) stated that equality and diversity
is defined as to eliminate the unlawful discrimination that advances the opportunities and this
also leads to promote the good relations among individuals. In order to bring the effective
workplace environment this is crucial to comply with the act that needs to actively promoting the
equality and diversity among the workers. Thus, one of the beneficial aspect of diversity is that
the business activities cannot grow if all employees within the enterprise thinks at the same level.
Diversified employees brings the innovative ideas that aids to conduct the good business
activities and advanced brand reputation.
Research methodologies
Research philosophy- This is first component of research. It gives a framework of how research
is done. also, it depicts purpose of research. in this various philosophies is available that is
realism, positivism, interpretivism, etc. Henceforth, positivism is the term that defined as an
approach that relies over the scientific evidence to reveal the true nature and to gather the
detailed information about the topic. On the other hand, interpretive approach helps to interpret
the elements of the study and this also aids to integrates the human interest into the study. In this
study, researcher will use interpretivism philosophy.
Research approach – It is second element which is a plan that shows how data will be gathered
and interpreted (Schachner and et.al., 2016). Through that, study is conducted in systematic
manner. usually, inductive, deductive, etc. are common approaches that is applied. Henceforth,
inductive approach starts with the observation and theories that aids to undertake the research in
appropriate manner. On the other hand, deductive approach defined as the process that is mainly
concerned with developing the hypothesis that based on exiting theory and also aids to design
research plan of action to test the hypothesis of research. For present research, deductive
approach will be used.

Research strategy- It defined as step by step action that undertake the direction to thoughts
relates with research topic (Litosseliti, 2018). It enables to collect the research in systematic
manner. Henceforth, research strategy classified as exploratory, descriptive etc. In order to
undertake the proposed research study the researcher has used descriptive techniques to gain the
elaborated information to topic of research.
Research type – It is termed out as logical and systematic search that aids to determine the
useful information on the particular topic. In this it is evaluated that what type of data will be
collected. It is qualitative and quantitative. In qualitative only theoretical data and info is
gathered (Ledford and Gast, 2018). Whereas in quantitative, numerical data is collected along
with facts and figures with the use of number of the tools as SPSS and statistical analysis etc.
However, researcher will use qualitative research type. This will help in obtaining data about
impact of quality and diversity in Oldham.
Data collection – This is known as method through which data is gathered. Data collection
termed out as the process of gathering information and also aids to measure the information on
the basis of targetted variables (Mackey and Gass, 2015). The element is significant in study as
outcomes are based on data that is collected. besides, data must be authentic and reliable.
Primary and secondary are two methods in it. Henceforth, primary analysis can be undertaken
with use of framing the questionnaire that assist to gather the first hand information. On the other
hand, secondary analysis can be gather with use of books, journal, articles etc. So, in present
study, scholar will use primary as well as secondary method of data collection to gather the
detailed information about the research topic. In this fresh data will be gathered through
questionnaire.
Sampling- It refers to process of selecting target people from population. there are many ways of
doing sampling such as probability and non probability (Moore and Tailby, 2015). Thus,
sampling is termed out as the statistical analysis that aids to undertake predetermined number of
observation from the larger population. In both of them, there are some sub methods as well. In
this study, random sampling will be used by researcher with use of probabilistic approach. The
sample size will be 30 respondents as employees to the enterprise.

Data analysis- This is termed out as procedure that aids to inspect, cleansing and transforming
the data to discover the useful information to research topic (Christian, Porter and Moffitt, 2016).
Here, thematic analysis will be selected by scholar. It is method that mainly used in the
qualitative research and this also allows to focus on examining the themes and patterns to the
study. In addition to this, the good thematic analysis interprets the data in reliable and authentic
manner.
Activities and timescale
Activity 2
days
5.
days
3
days
2
days
2
days
3
days
3
days
8
days
7
days
2 days
Topic of
research
Key source
Undertaking
research
methodologie
s
Completion
of proposal
Framing of
questionnair
e
Data
collection
Data analysis

Conclusion
and
recommenda
tion
Submission
TASK 2
Conduct the primary and secondary research by considering cost, access and ethical issues.
The PMP can be termed out as the useful tool as this aids to conduct the research
properly. Henceforth, these are as-:
Project scope- It is part of project planning that is inclusive of the undertaking determination
and documentation to the list of project goals (Colquitt, Lepine and Gellatly, 2017 Greene,
2019). The present research is based on topic as to managing cultural diversity within the
enterprise. This is crucial to undertake detailed set of the deliverables so that research can be
undertaken in detailed manner. Henceforth, this is planing phase and its inclusive of features,
function, task and deadlines.
Cost- The researcher needs to assume the cost to undertake the research. Henceforth, this will be
incurred in conducting planned research for new gather new knowledge and information on
chosen topic of research (Nachmias, Aravopoulou and Caven, 2019). Therefore, these cos can be
defined as the actual expenses that can be incurred to undertake the design and delivery of the
project.
Time- This is defined as stage that aids to analysed and developed completion for a project. At
this, the each task to project gives a particular deadline that assist to accomplish the research
successfully. It is defined as the third major function of the project management.
Resources- This is one of the crucial aspect of project planning that aids to put consideration on
the supplies that used to produce project deliverables (Klarsfeld and et.al., 2016). Henceforth,
resource management is inclusive cost of labour, equipment that will be used to accomplish the
task and overall cost of materials.
Quality- This is defined as the process that is commonly refer as scientific. It is defined as tool
that aids to evaluate the quality of the research study (Schachner and et.al., 2016). In addition to

this, it can be stated that the reliability and ethnicity of the research is crucial term that helps to
undertake research activities systematically.
Ethical issues- This provides the guidelines that aids to conduct the research responsibly and
effectively (Kumar, 2019). Henceforth, the ethics means conducting the research to the higher
standards that shows the reliability of research. In addition to this, ethical termed out as the code
of conduct that set by business to conclude the research successfully.
Application of analytical tools and analyse research findings.
Questionnaire
1. Do you think diversified workforce aids to enhance the profit and productiveness to the
enterprise.
 Yes
 No
 May be
2. Is culture diversity is significant as this lead to enhance profitability and opportunity for
workers.
 Yes
 No
 May be
3. Does diversified workforce enhance creativity and drive innovation?
 Yes
 No
 May be
4. Do you think enhancement in diversity aids to improve financial performance.
 Yes
 No
 May be
5. What are the beneficial aspect of diversified workforce.
 Encourages innovation
 Creative approaches
 Well advanced talents
 Enhancement in profitability and productivity

6. What are the biggest diversity issue in the workplaces.
 Acceptance and respect
 Accommodation and belief
 Ethnic and culture difference
 Language and communication
15. Is diversity training programme can be beneficial to organisation in manner as enhancement
in productivity, retention rate and engagement.
 Yes
 No
 May be
Theme 1: Yes, diversified workforce enhances the profitability and productivity to the
enterprise.
Do you think diversified
workforce aids to enhance the
profit and productiveness to the
enterprise. Frequency %
Yes 26 86.67%
No 2 6.67%
May be 2 6.67%
Total 30 100.00%

Interpretation- As per the above stated graph this can be noted that diversified workplaces helps
to enhance the productiveness and profitableness. Henceforth, the total number of the
respondents are 30. In this, 26 employee said yes, 2 said no and other 2 are not sure of it.
Henceforth, this can be stated that diversified workforce assist to heighten the profitability and
productivity.
Theme 2: Culture diversity enhance the profitability and opportunities to workers.
2. Is culture diversity is
significant as this lead to
enhance profitability and
opportunity for workers. Frequency %
Yes 28 93.33%
No 1 3.33%
May be 1 3.33%
Total 30 100.00%
Yes No May be
0
5
10
15
20
25
30
26
2 2
Frequency

Interpretation- From above stated graph it has been reflected that culture diversity can be
defined as tool that leads to enhance the profitability and opportunity to the workers. The total
number of the respondents are 30. In this, 28 responded yes, 1 stated no and 1 is not sure of it.
Henceforth, this can be stated that diversity in culture aid to heighten the profitability and
opportunity for workers.
Theme 3: Diversified workforce increase the creativity and drive innovation.
3. Does diversified workforce
enhance creativity and drive
innovation? Frequency %
Yes 27 90.00%
No 2 6.67%
May be 1 3.33%
Total 30 100.00%
Yes No May be
0
5
10
15
20
25
30 28
1 1
Frequency