Tesco's Response to Workplace Equality and Diversity Issues Project

This project delves into Tesco's response to equality and diversity issues within its workplace. The assignment begins by establishing the aim and objectives, focusing on identifying communication gaps and their impact on employee performance. A project management plan is detailed, encompassing communication strategies, structure, scope, resource allocation, cost management, timeframes, risk assessment, and quality control. Gantt charts and work breakdown structures are explained as project management tools. The research incorporates both qualitative and quantitative methods to gather data and analyze opinions. The project explores tools and techniques for data analysis, culminating in recommendations for Tesco to improve its approach to equality and diversity. The project concludes with a reflection on the value gained from conducting the project and its usefulness to support sustainable organizational performance.

Managing A Successful
Business Project

Table of Contents
TOPIC..............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Aim and Objective..................................................................................................................3
Project management plan.......................................................................................................5
Explanation of Gantt chart and work-break down structure..................................................7
TASK 2............................................................................................................................................8
Small-scale research with implement of qualitative and quantitative research methods.......8
TASK 3..........................................................................................................................................10
P5 Tools and techniques related with explain of data analysis ...........................................10
Recommendation..................................................................................................................17
TASK 4..........................................................................................................................................18
Reflection.............................................................................................................................18
CONCLUSION..............................................................................................................................18
REFERENCES................................................................................................................................1
.........................................................................................................................................................2

TOPIC
How my company responded to current issues of Equality and Diversity at workplace.
INTRODUCTION
Workforce or human resources are considered as important asset for a business, that
perform and control all operations as per decided objectives and strategies. The changes which
are placed due to globalisation impact on all departments and functions of organisation.
Organisation perform their role by collaborating among different resources to achieve their goals
in a stipulated time period. Equality and diversity impacts on company operations and functions
as it generate different issue among workforce. This report is conducted from perspective of
Tesco which is one of the largest UK retail organisation (Bernroider, Wong and Lai, 2014). This
firm performs its operations at different geographical areas, by giving employment to people on
large basis. To analyse issues occur in managing equality and diversity at its workplace, a study
is carried out by highlights on objective and aim of organisation which is related with equal and
diverse workforce of business. Small-scale research will also be included in this report that is
useful to understand qualitative and quantitative research methods.
TASK 1
Aim and Objective
Equality and diversity in an organisation ensure that all individuals or workforce has an
equal or similar access to perform their role among different departments. Tesco was established
in the year 1919 by Jack Cohen which was started the business of groceries from the stall that is
based in East End of London. Currently, their are more than 450,000 employee's are engaged in
company operations which helps to operate more than 6,800 stores at various geographical
locations. Tesco perform and manage their work at a broad level which is used to engage
individual from different background culture, background and value for a similar project. It
refers that all employees of Tesco are focused to achieve company goals and objectives but due
to difference in their culture it becomes complex for management to manage proper coordination
among them and the reason for gap among workforces is change in language that formulate
communication gap among organisation (Besley, 2015). Therefore, the major issue relates with
diverse and equality workforce which is essential to overcome is related with difference in
culture among workers, that highly impact on entire operations of respective firm.

AIM
“To identify the impact of communication gap over the performance of employees at
workplace. A study on Tesco
OBJECTIVE
 To identify the issues of equality and diversity at workplace of an organisation.
 To determine the ways for promoting equality and diversity in the workplace.
 To identify the impact of communication gap on employee's performance within an
organisation.
 To explore ways by which Tesco can easily reduce the communication gap within the
workplace.
Managing diversity and equality among workforce
From the perspective of Andera Cook (2018) the term diversity demonstrates aspects that
differ an individual from others in terms of religion, background, ethics, value and more
Budayan, Dikmen and Birgonul, 2015). Through better coordination among diverse workforce of
business management is able to formulate positive working environment that helps in managing
worker issue. This is also used in generating better advantage as coordination improve
productivity of individuals, that support to obtain competitive advantage in market. Further,
diverse workforce management undertake and includes management among workforce which
helps to recruit individuals that are capable, skilled and active to perform company operations in
different departments.
According to the Michael, 2019 the equality and diversity management among workforce
culture is an important factor and it impacts on employee's role as it is difficult for individuals to
adopt their culture in workplace. On the other side, existing aspect of employee's demonstrate
that there are two different elements relates with diverse workforce. Example- the decision-
making and work-methods of some individuals are different from the persons of local person
instead both of them belongs to similar education and culture. Change in culture of employee's
impact on performance of business because it is related with issue and aspects of difference.
Similarly, large organisation such as Tesco employees belongs to different background but all of
them follow same culture in working environment of business (Dobrovolskienė and
Tamošiūnienė, 2016). So it is easy to improve overall productivity of organisation by performing
task as per same culture.

Project management plan
Researchers and respective organisation both follow essential phase, information and
guideline to complete a project in an organised manner. An effective project management plan is
formulated from the perspective of researcher as it supports for accomplishing better results
through performing work towards similar action and activities. Components of an effective
project management plan are mention as follow:
 Communication- It is defined as a first aspect for the researcher as an effective
communication or interaction leads individuals to exchange essential and confidential
information with other team members, in a systematic manner. Moreover,
communication techniques such as transparent communication, good listener and open-
minded leads to minimise communication gap. So project management plan help for
performing research as per share information. This leads researcher and the team to
perform all work with the confidential methods.
 Structure- Developed structure helps the researcher to complete all work or research in
an organised manner. With an effective and accurate design structure it is easy for
managing the designed steps that leads in completing research with decided steps
(Gilbert and et. al.,2015). From perspective of researcher structure for the respective
research includes methods to complete work as per decided professional aspects. In
context of policy and initiative related with equality and diversity helps to complete
research with decided objective.
 Scope- The scope to understand the employee performance define aspects and base of
an organisation. It refers task are managed by researcher to manage their task within the
area of human resources and employee's culture. Equality and diversity aspect leads an
organisation to manage and complete their work by managing workforce that leads to
engage all individuals for performing and completing work as per analyse of current
market conditions. Moreover, as per future aspects scope to understand communication
gap issue is also wide as it help individuals to recruit and engage workforce who
understand current work environment and work with current knowledge to deal with
diverse number of employee's.
 Resources- This part of PMP plan plays an important role for completing the research
in decided time period. Laptop, mobile phone, internet, team members etc. are some of

the essential resources which will be taken by researchers, to complete all actions and
activities within organised time. Moreover, research tools also help in developing and
maintaining quality of research. For this purpose, laser printer will also be used that
demonstrates the collected information on paper with more clear and transparent method
(Hwang, Zhu and Tan, 2017).
 Cost- One of the most important aspect that is related with business is cost that is
required for entire activities of project. This aspect of PMP plan also entails that for
managing overall research, it is essential for management to complete task with
managing budget of organisation. In context with present project, for completion of
project based on managing issues for maintaining equality and diversity at workplace,
estimated cost will be £200. Through planning budget in this limited amount of cost,
leads researcher in completion of research with survey, managing book and
communicate with individuals for completing research as per minimum cost.
 Time- Duration required for completing research and entire planned activities will be
two weeks. Therefore, it becomes essential for project managers to manage research
and complete the same within decided time frame. This would also help in managing
and dividing major activities of research in small ones, as well as analyse action that
helps for submission of project in an organised manner.
 Risk- With understand of term risk researcher address and manage research according
to the decided point as it leads to complete all task with regular basis. Time management
is the first risk aspect as it is complex to work with generating coordination among all
task. Further, formulation of plan to work with decided or organised steps to complete
task in decided time-period. Along with this the capacity of research minimise the risk
and its aspect from research. The main motive of organisation is to reduce challenges
for generating meaningful aspect related with research aspects to obtain different aspect
as per research.
 Quality- Information and data perform an important role that is used to manage all
resources with engagement of quality aspect. Professional review and the regular
supervision for individuals is selected by organisation for completing research in a
positive manner. Moreover, quality control chart is also developed by business to ensure

projects are completed according to decided quality aspect. It also ensures projects is
completed by matching with quality areas.
Explanation of Gantt chart and work-break down structure
Gantt chart- It is an effective tool for the research aspect that means Gantt chart is used
for identifying and the work task according to horizontal lines. Risk related with time is a
complex factor for Tesco so with implement of Gantt Chart researcher and organisation decide
the time to perform work in an accurate manner. The main aspect of the project tool specifically
This technique is to delegate project by segmenting major activities into small period, because it
helps in completing project with more efficiency. This would help in completing most of the
activities in minimum time period with maintenance of quality (Marcelino-Sádaba, González-
Jaen and Pérez-Ezcurdia, 2015). This refers management support individual to generate an
effective schedule for all activities as it leads to complete research with more efficiency and in
decided time-period.
Work-break down structure- WBS perform an essential role and it is used to manage
and complete project in decided time-period. In the context of researcher WBS helps in
managing project to obtain efficient results. On the other side, this is also complex for
individuals to understand complex project activities with use of WBS (Reich, Gemino and Sauer,
2014). There are various challenges faced by organisation while managing and performing their

work because they are large in size and complexity. WBS helps to delegate task into small
perspective due to which it is easy to understand and complete work according to decided policy.
TASK 2
Small-scale research with implement of qualitative and quantitative research methods
The term research refers to the study and investigation of the topic such as to obtain
information related with equality and diversity aspect. As per present scenario, there are different
research methods is used by researcher that helps to explain all topics in an efficient manner. It
also defined research aspects states all project activities in an accurate manner by stating project
action and their use as per research requirements.
Quantitative market research- This is used to understand the selected market area
which is beneficial to analyse opinion of different individuals. The selected topic relates with
opinion of different persons so quantitative research helps in determining the research methods
to manage research with a structured manner. It also refers that the aim to manage and complete
research state aspects which leads to demonstrate data results in form of graph and chart. Along
with this researcher also present information according to figures and facts to gain information
according to the specific market area and target audience (Serrador and Turner, 2015).
Qualitative market research- The use of qualitative research and it's methods defines
the researcher about the use of open-ended question in order to complete research as per
respondents. Along with this qualitative research are based on the conversation which helps to
complete research by understanding in depth information of topic. Focus-group, in-depth

interview and innovative research methods are used by organisation for completing task as per
decided solution. This also refers that research strategy as well as initiative are related with
diversity aspect which helps for managing workforce in order to complete task systematically.
Both quantitative and qualitative research is used by researcher as it leads the individuals
to understand all factors and information according to selected topic. Moreover, this also leads
organisation to complete research according to positive aspects which is used for understanding
research perspective to formulate positive working conditions of environment.
Methods of Data collection
Primary data- It is used by the researcher for gathering all information related with a
particular topic of research. This also governs that primary data helps the organisation to select
all information that leads researcher to generate results according to existing conditions.
Moreover, market conditions and research area modify as per analyse of diverse related strategy.
So primary data help to collect information which is authentic and fresh and this also relates with
current environment conditions.
Secondary data- The term secondary data define that information used in secondary
research perspective is already used. So the source and use of information is reduced as it is
complex to complete work with meaningful results because secondary data is already collected
and managed by individuals.
Sampling- The term sampling is defined as a method which is used to complete research
as per decided opportunity. Moreover, sampling offer opportunity to complete work according to
decided information in order to complete research with selected topic. It defines management use
and gather all information for making sample that is used in managing and sampling work as per
methods (Silvius and Schipper, 2014). Moreover, to complete the respective research,
investigator utilise primary method to complete research in an organised manner. The selected
method to complete research is questionnaire methods that helps to generate suitable outcomes
which helps researcher to perform work as per their capabilities.

TASK 3
P5 Tools and techniques related with explain of data analysis
Questionnaire:
Q1) Are you aware about communication gap that is generated due to in-
equality within Tesco?
Frequency
a) Yes 22
b) No 8
Q2) Do you believe that equality and diversity among workplace is essential
to generate positive surround within business?
Frequency
a) Necessary 24
b) Not necessary 6
Q3) What are the different manner under which working standard of Tesco
get affected due to non implement of equality and diversity in terms of
communication?
Frequency
a) In positive way 15
b) In negative way 15
Q4) What are the ways used by Tesco to reduce communication gap in
workplace?
Frequency
a) Implement Inclusive practice 10
b) Develop effective organisation culture 10
c) Increase employee engagement 10
Q5) Do you think, communication gap induced direct impact over
employees performance and productivity within Tesco?
Frequency
a) Yes 25
b) No 5
Q6) Do you believe improvisation of equality and diversity induces better
variety of working within Tesco?
Frequency
a) May be 20
b) May not be 10
Q7) What are the different consequences faced by Tesco to promote equality

and diversity at working place?
Q8) What are the different techniques implemented by Tesco to enhance
diversity and equality at workplace?