Employee Motivation, Job Satisfaction and Performance: A Tesco Report

This report provides a detailed analysis of employee motivation at Tesco, examining various factors that influence employee satisfaction and performance. The report explores the significance of both monetary and non-monetary incentives, including salary increments, flexible working hours, recognition programs, and positive work environments. It also delves into the impact of relationships with colleagues and leadership on employee motivation. Furthermore, the report discusses the positive and negative experiences associated with different job roles within Tesco, such as HR and marketing management, highlighting the challenges and opportunities in each. The conclusion emphasizes the importance of tailored motivational strategies to achieve organizational goals and enhance overall productivity. The report references several academic sources to support its findings.

Individual Report

Table of Contents
INTRODUCTION...........................................................................................................................1
MAINBODY ...................................................................................................................................1
1.The various factors which motivate employees to work:.........................................................1
2.The positive and negative factors employees experience as a result of their job roles:...........3
CONCLUSION ...............................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
People work in organisation to enhance their skills and ability to perform better in their
career development aspects(Bevacqua, Yu and Zhang, 2018) . It is necessary for organisation to
develop the skills and expertise of their employees through analysing their performances and
operation handling on continuous basis. By having people with capabilities and suitability they
will provide better innovative ideas, improved the quality of organisation as well as for
themselves to face complex situations in relation to any change in organisation. Why people
work refers to efforts that each individual wants to present in relation to attain some sort or a
good level of experience while working in any company, this will leads to generates their
confidence and ability to present themselves in other new organisation with having relatable job
profile experience. People while working in any industry will going to sharpen their knowledge
in particular field work and develop quality of work. Below report is based on Tesco, a
multinational retailers of groceries and general merchandise having their headquarter in Welwyn
Garden city, England. This retailing industry is considered to be third largest retailers in world as
measured by Gross revenue. The report below consists with a topic is various factors that will
motivate the employees while working, positive and negative factor that experiences by
employee in their job role.
MAINBODY
1.The various factors which motivate employees to work:
Employees motivation are the need of today's organisation in order to achieve quality and
efficiency in their work operations(Oliveira, Araujo and Tam, 2020). In the context of Tesco, a
British multinational retailers which involves with products services like groceries and general
merchandise, headquarter is in Welwyn,Garden City, England. Tesco operates in large number of
employees by having approx 4,24000 employees currently working with this retailer brand. They
are serving in United kingdom, Ireland, Czech republic, Slovakia and other countries. Products
in which they are dealing in products items like clothing, furniture, electronics and books etc. As
they are dealing their operations in large across the countries, Tesco should follows the
motivational factor which will retain their employees in long run. Tesco aims to motivate their
employees through indulging their staffs and employees in various decision-making of the
company, they are more focus on hygiene factor in the organisation for their employee
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betterment. It motivates employees by interacting with them on timely basis in solving their
problems so here are some of the factor of motivation which motivates the employees while
working is that:
Tesco provides their staff and support them with work/life balance and offers reward to them on
their performances is that flexible working hours for their employees, gym membership
discounts, free and reduce rate health related benefits, competitive salaries to them and option of
company shares.
Non-monetary incentives: In organisation employee while working their task require to be
motivate by their seniors and executive in order to perform well. So the non-financial rewards
presents in any organisation will definitely works, it is basically the way of satisfying the
employees self-actualisation needs. So here are some of the non-monetary incentives which are
use in Tesco to motivate their staff in large so as to maintain the organisation culture as well is
that:Recognize achievement, increasing their moral through appreciating on regular basis, by
creating a positive working environment for employees, motivates the high performance those
who are working as a high performer will get acknowledge for their extra ordinary performance.
By giving them a tag of employee of the month, free subsidized meals and flexible working
arrangement(Small, 2018).
Relationship with colleagues: As employees and staff are given their one-third time at work,
relationships and interaction between seniors and their employees, staff should be effective
which will impact the motivational factor for the employees. Negative experiences in the
organisation will leads to affect the employees through isolation and loneliness. So to develop to
develop the positive environment in relation to work, Tesco works on brainstorming sessions
with their colleagues inside and outside the office that will allow them to speak freely. Team
lunches and dinners and activities related with social events increase the motivation level of
employees. By using external facilitator Tesco provides with team building process through
discussions topics and games activities.
Relationship with leadership: Each employee having the hierarchy of needs that should be
addressed and their responsibility of understanding related needs considered with line manager.
Effective communication between both two parties built an relationship which help the
employees to honestly talks about their particular problem related with organisation, their needs,
thoughts and feelings which will directs the manager to work accordi9ng to the needs and
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demand of the employees this will leads to motivate them by the manager. In the context of
Tesco, they are dealing in operations in large by their human resource or manpower so to
achieve this motivational factor senior-manager in this retailing industry works on providing
with proper guidance and helper which will inculcate them by offline as well as online mode.
Salary increment: Every employees working in the organisation are depend upon their salary
which is decided by an organisation on the basis of their job role. The approach of receiving
regular payment, especially in relation to their permanent employee relates with basic needs
which is expected to be fulfil by the employer. In the context of Tesco, because of their
continuous growth factor they are able to provide their employees with increment in their salary
which will leads to increase the level of motivation in each employees. They will work
effectively in order to gain the advantage of increase in salary.
2.The positive and negative factors employees experience as a result of their job roles:
In the context of Tesco, they are more likely to work according to cater their customers
on the basis of providing with quality products and services which are the source of dealing in its
operations(Thompson, 2020). This retailing industry works on the principle of operating in large
is that across te different countries to retain their brand image. So to adopt these aspect, this
industry are having a responsible job role which are quite complex as this retailing industry
indulges on the channel offline and online platform to deal with their customers. Employees
working in this industry relates with their appropriate job role like working as an HR, work as an
marketing manager and job role of IT department as well. So different employees from different
department experiencing
both positive and negative aspects. Organisation like Tesco having a quite flexible nature of
dealing their employees yet this factor will emerge cause perceptions are different in job roles is
that:
Work as an Human resource management:
In organisation human resource management deals in process of recruiting and selecting the
candidates on the basis of requirement of an organisation(Zhang and Capra, 2019). HR
professional will give their best in conducting the job-related interview in relation to fill the
required job position. In the context of Tesco multinational retailing industry they work on large
operations activities, it directs to increase in th work load of an HR to recruit and select as much
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as they can on the basis of giving the best candidate to this industry. Some of the positive and
negative factor as an HR management is that:
Positive factor
 Being an HR they contribute in the company through addresses workplace conflicts, by
identifies the employee issues, providing with retention growth to their organisation.
 By maintaining compliances with large number of rules and regulation, HR manager will
leads to provide with relieving burden (Waldron, 2019) .
Negative factor:
 It takes time to complete or implement a human resource department. In the process of
hiring candidates or to locate on their particular job role needs to be properly implement
through specific time frame. This department deals in time consuming process.
 HR professional have to deals in large number of employees records which will become
quite difficult sometime to arrange.
Work as an Marketing Manager: In the context of retailing industry like Tesco, they are more
depends upon their important department which is HR and marketing. To adopt the aspects of
market demands and trends marketing manager will inculcate to their market team to operates
effectively in determining the trends and marketing value which is currently operating by the
industries so here are some of the positive and negative factor is that:
Positive factor:
 Having the efficiency of high earning potential, which indicates growth in this job-role.
 Marketing manager works in the comfortable environment through given the assigned
tasks to their team and taken the reports on time(Weil, 2019).
Negative factor:
 Having with pressure from their seniors in meeting the pressure deadlines, in accordance
to work effectively.
 Marketing manager deals in stressful environment as they do not deals in much work bu t
to take care and make sure about their team handling in effective manner.
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CONCLUSION
It has been concluded from the above report is that every organisation needs to motivate
their employees in relation to achieve operational goals and production effectively. Organisation
have to operates their workforce with various motivational factors which deals in non-monetary
benefits like recognition achievements, appreciating their employees, gives free meals as an gift,
by giving them tag of employee of month and factors related to monetary as well like increase in
salaries. Every job role having their own positive and negative impact which will experience by
employees in an organisation.
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REFERENCES
Books and Journals
Bevacqua, A., Yu, D. and Zhang, Y., 2018. Coastal vulnerability: Evolving concepts in
understanding vulnerable people and places. Environmental Science & Policy. 82.
pp.19-29.
Oliveira, T., Araujo, B. and Tam, C., 2020. Dataset for understanding why people share their
travel experiences on social media: Structural equation model analysis. Data in brief.
30. p.105447.
Small, M.L., 2018. Understanding when people will report crimes to the police. Proceedings of
the National Academy of Sciences.115(32). pp.8057-8059.
Thompson, N., 2020. Understanding social work: Preparing for practice. Red Globe Press.
Waldron, J., 2019. Four perspectives for understanding LGBTIQ people in sport. Sex, gender,
and sexuality in sport: Queer inquiries, pp.15-32.
Weil, D., 2019. Understanding the present and future of work in the fissured workplace context.
RSF: The Russell Sage Foundation Journal of the Social Sciences.5(5). pp.147-165.
Zhang, Y. and Capra, R., 2019, March. Understanding how people use search to support their
everyday creative tasks. In Proceedings of the 2019 Conference on Human Information
Interaction and Retrieval (pp. 153-162).
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