TESCO Case Study: Impacts of Employee Turnover on Performance

This report investigates the impacts of increasing employee turnover on organizational performance, focusing on a case study of TESCO. It aims to determine the framework of employee turnover, identify the challenges faced by TESCO due to increasing turnover, determine different strateg...Read More

CW1 Dissertation
Proposal

INTRODUCTION
The business research is considered as an era which used by individual to get information
regarding particular topic and attain the outcomes. This is essential for researcher to realise what
is occurrence around and how to resolve business issues. It has seen that many businesses are
facing the problems in operation where it needs to introduce different types of planning as well
as strategies which are followed to increase the business performance. Employee turnover
explained as measurement of the number of employees who leave the organization during a
specified period (McCracken, Currie, and Harrison, 2016). It has seen that each organization
should be focus over needs and wants of employees then offer the kind of services which can
help to retain for long period. Employee turnover is a major business problem for business
organization as it affect productivity as well as profitability. To understand about increasing
employee turnover TESCO has been selected that is larger size retailer in UK, offering different
types of products and services to their customers. The proposal explaining aims and objectives,
research questions, methods, and literature review.
Research Aims:
“To identify the impacts of increasing employee turnover on organizational performance.” A
case study of TESCO
Research Objectives:
 To determine the framework of employee turnover.
 To identify the challenges faced by TESCO due to increasing employee turnover.
 To determine the different strategies could be used by TESCO to reduce the employee
turnover.
 To state the various benefits could be taken by TESCO by reducing employee turnover.
Research Questions
 What is the framework of employee turnover?
 What are the challenges faced by TESCO due to increasing employee turnover.
 What are the different strategies could be used by TESCO to reduce the employee
turnover.
 What are the various benefits could be taken by TESCO by reducing employee turnover.
Research Scope

The scope of research is wider as each organization needs employees who could
understand the goals and give their contribution to accomplish them. The researcher will develop
their knowledge and skills about reasons and strategies to employee turnover that supported to
improve the business productivity and profitability. The researcher needs to conduct the
environment analysis and state how an organization could retain employees at the workplace by
reducing business problem.
LITERATURE REVIEW
To determine the framework of employee turnover.
According to Roscigno (2019), Employee turnover is the activity in which people who works in
organization made decision to leave and create the vacant position. This is a serious business
problem faced by the firm while operating their business and affected the organizational
productivity. This is important for each industry to know what staff wants and how they could be
satisfied. In UK, most of the companies are facing the business issue such as employee turnover
which has created the challenge to operate their business regularly. A human resource
management plays an important role as it analysis the workplaces to know vacant position and
recruit the employees in place of who have left the organization to due lack of motivation.
To identify the challenges faced by TESCO due to increasing employee turnover.
As per view point of Elinsky (2020), Employee turnover is the major issue for business
organization which has been affected the business negatively. If organization is not able to
motivate and retain their employees then would be challenging to operate the business regularly.
In context to TESCO, different challenges are faced by management at the workplace due to
increasing employee turnover such as:
 Loss of valuable knowledge and experience- It has seen that knowledge and experience
to work is important for organization as it affects business production. TESCO faced the
challenges of loss of valuable knowledge and experience due to increasing employee
turnover that affects the business negatively.
 Loss of morale for those left- Motivation is needed for staff who are working in
organization as they shows their participation in work and organizational goals. In
relation to TESCO, management faced the issue of employee turnover due to increasing
employee turnover (Muratbekova‐Touron, Kabalina, and Festing, 2018).

 Loss of beliefs in the team's competencies – In an organization number of people works
collectively by showcasing their talent and skills to work. If organization is not having
competencies then faced the challenge of lower sales. TESCO faced the challenge of
employee turnover due to loss of beliefs in team's competencies.
To determine the different strategies could be used by TESCO to reduce the employee
turnover.
As per view point of Arshad (2020), Strategies are the planning uses by management to
understand the problem and introduce the solution for reducing employees turnover such as:
 To motivate their employees – Motivation is important for employees as it get ready
people to work continuously by motivating people and inspiring them. In relation to
TESCO, management should follow the Maslow's theory to motivate their employees as
it fill basic and other needs of people.
 Providing training and development – Training and development is important for
employees as it develop the skills and build confidence to work effectively. In relation to
TESCO, management should be provide training and development program to their staff
which helps to build the confidence and get ready to accept changes that retains
employees at the workplace (Narayanan, Rajithakumar, and Menon, 2019). Creating a good culture at workplace – As employees are working in organization
belongs to different culture and values created challenge for organization to operate their
business. TESCO could reduce the employee turnover by creating good working culture
and environment around the people that helps to increase organizational performance.
To state the various benefits could be taken by TESCO by reducing employee turnover.
As per view point of Sheehan, Grant, and Garavan (2018), Motivation is important task
for organization as each employees has different needs and wants that could create the challenge
for management to influence number of people and get ready to work. In relation to TESCO, by
applying different strategies and ways management get benefits such as:
Attracting and retaining employees – If employees are enough satisfied from the
services, providing by organization then could be opportunity for organization to grow their
business. In context to TESCO, management uses motivation and inspiration strategy to attract
and retain staff at the workplace for long period of time.

Improving organizational performance – The management is having major role who
recruit skilled people and provide them training to work. In relation to TESCO, management
could improve the organizational performance by providing training and development program
to their staff which can help to increase the business productivity and profitability.
To attain competitive advantages – The aim of organization is to understand the
customer requirement and offer the kind of motivational services or benefits which helps to
influence the number of customers and provide competitive benefits.
RESEARCH METHODOLOGY
Research Philosophy – This involves interpretivism and positivism philosophy which
are used to manage and collect the information. In relation to current research, interpretivism
philosophy is being used by researcher.
Research Approach – This means planning which is formulated by researcher to
complete the research given period. This consider deductive and inductive approach. In relation
to current research, deductive approach is being used by researcher to develop their knowledge
and skills.
Research strategy – This means effective plans and strategy which are formulated by
researcher to complete their study. This consider survey, experiment, interviews and others
which can help to develop complete study. In relation to current research, interview has been
selected strategy to gather information.
Choices of method – This means method of conducting research which supports to
manage all functions. Mixed, mono, and multi method are choices. In relation to current
research, mono method is being used by research.
Time horizon – This involves cross sectional and longitudinal method of time horizon
which are used to collect data. Cross sectional horizon is being used by researcher to complete
their study in certain period of time.
CONCLUSION
This report has terminated that employee turnover is the major business problem which
affect the business productivity and profitability. Deductive approach is used by researcher to
complete their study. The researcher will use the interview method to collect data regarding
employee turnover and its strategy to reduce in changing environment.

REFERENCES
McCracken, M., Currie, D. and Harrison, J., 2016. Understanding graduate recruitment,
development and retention for the enhancement of talent management: sharpening ‘the
edge’of graduate talent. The International Journal of Human Resource Management.
27(22). pp.2727-2752.
Muratbekova‐Touron, M., Kabalina, V. and Festing, M., 2018. The phenomenon of young talent
management in Russia—A context‐embedded analysis. Human Resource
Management .57(2) .pp.437-455.
Narayanan, A., Rajithakumar, S. and Menon, M., 2019. Talent management and employee
retention: An integrative research framework. Human Resource Development
Review.18(2), pp.228-247.
Sheehan, M., Grant, K. and Garavan, T., 2018. Strategic talent management: A macro and micro
analysis of current issues in hospitality and tourism. Worldwide Hospitality and Tourism
Themes. 10(1). pp.28-41.
Arshad, S. H., 2020. Gender discrimination and job satisfaction.
Elinsky, A. K., 2020. More than Wives, Mothers, and Homemakers: A Qualitative Narrative
About How Businesswomen Experience Work-Life Balance, Role Congruity and Gender
Discrimination in the Workplace(Doctoral dissertation, The Chicago School of
Professional Psychology).
Roscigno, V. J., 2019. Discrimination, Sexual Harassment, and the Impact of Workplace
Power. Socius, 5, p.2378023119853894.
McCracken, M., Currie, D. and Harrison, J., 2016Muratbekova‐Touron, M., Kabalina, V. and
Festing, M., 2018Narayanan, A., Rajithakumar, S. and Menon, M., 2019. Sheehan, M.,
Grant, K. and Garavan, T., 2018Arshad, S. H., 2020.Elinsky, A. K., 2020.Roscigno, V. J.,
2019.