Employee Retention Strategies: A Critical Review for Tesco

This report critically examines employee retention strategies, focusing on their implementation within Tesco. It begins with an executive summary and introduction outlining the rationale for the study, emphasizing the challenges of employee retention in today's market, particularly during times of uncertainty. The report identifies key stakeholders, including board of directors, shareholders, investors, employees, government, and suppliers, and analyzes their interests and influence using a Madelow matrix. The methodology section details the research process, including defining the problem, literature review, research design, and data collection methods. The report utilizes both primary and secondary sources, with a focus on qualitative research. A literature review of three sources provides insights into factors influencing employee retention, such as development opportunities, compensation, and work-life balance, and the role of HR in employee engagement. The report concludes with recommendations for Tesco to improve its employee retention strategies, based on the literature review and stakeholder analysis.

What method of employee retention can an organisation implement

Executive summary
Employee retention is one of the most difficult process that HR is facing. Further, the
present study has highlight the importance to retaining employees and this in turn assist to
increase the overall productivity. Further, there are different key stakeholders discussed and
Tesco ensure to make decision after consulting all. Also, literature review reflected the
secondary source assist to gather information regarding various methods which can use
companies and also make sure to satisfied the need of employees. Lastly research process assists
the steps that is used by Tesco to complete a cycle and examine the key factors that affect the
overall performance of company.

TABLE OF CONTENTS
Executive summary.........................................................................................................................2
INTRODUCTION...........................................................................................................................4
Rationale......................................................................................................................................4
Stakeholders.................................................................................................................................5
MAIN BODY..................................................................................................................................7
Methodology................................................................................................................................7
Literature review............................................................................................................................11
CONCLUSION..............................................................................................................................13
Recommendations......................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
In recent times, HR faces employee retention as one of the major issue and this become
more difficult during pandemic (Halim and et.al., 2020). Thus, the present study will highlight
the importance of employee retention and for that Tesco will be used. The current study will
explain the methods through which Tesco can retain their employees and its effectiveness.
Further, in the research methodology section, study will examine the process of conducting the
research through evaluating the research process, along with pros and cons of two primary
methods. Lastly, study will recommend the ways through which company retain the employees
easily.
Rationale
The rationale for conducting the research is to understand the way through which Tesco
retains their employees. In the present era, it become more difficult for the companies to retain

employees because of market fluctuation, job dissatisfaction etc. Thus, in accordance with the
graph, it has been evaluated that companies are not focusing upon the employee retention
strategies and that is why, it is considered an issue (Kumar, Venkatesh and Rahman, 2021).
Thus, with the help of present study, scholar share the ways through which Tesco implement the
employee retention strategies effectually.
Stakeholders
With the help of Madelow matrix, scholar is able to determine the stakeholder and their
attitudes. This also consider the factors such as level of interest of stakeholder and their chosen
strategies as well as their power to influence. In the present study, the matrix is as mentioned
below:
Power
Keep satisfied Manage closely
 Board of directors
 Shareholders
 Investors
 Employees
Minimal efforts Keep informed
 Government
 Suppliers
 Competitors
Interest
Through the above it has been reflected that in order to implement the employee retention
strategy within Tesco, company should consult with all stakeholders in order to implement the
strategy. Like, consulting with senior management like BOD and shareholders who have high
power but low interest influence the decision (Mondrus, Martihina and Osipova, 2020). Further,
stakeholders like employees have high power and high interest because the decisions are taken
for them as well. Also, stakeholder such as government and suppliers have low power and low
interest who do not have any power to make decision. Thus, it is the duty of the company to
make decision by considering the strategy of competitors so that effective measured can be

taken. Thus, it is reflected that in order to retain the employees for longer term, it is necessary to
involve all the stakeholders so that effective results can be generated in order to grab attention
off employees

MAIN BODY
Methodology

There are 8 research process identified within the research process which are as mentioned
below:
 Define problem: The first section in which researcher have to define problem i.e.
methods which can be implemented by organization towards employee retention. For
that, only qualitative research study has been used in order to determine the overall
process (Mullarkey and Hevner, 2019).
 Review the literature: Select the sources that has been used in order to meet the research
objectives i.e. books and Journals, articles, blogs, newspaper etc. The study is based upon
qualitative research that is why, through interpretivism philosophy and Inductive research
approach has been used to generate the best outcome.
 Research design: Select the methods which are used to interpret the results i.e.
observation and questionnaire etc. For the present study, only secondary sources has been
evaluated to determine the effective results. Formulate hypothesis: Identify the hypothesis which needs to be attained i.e. to
determine the impact of employee retention upon business performance (Bocheńska and
et.al., 2017). Carry out research: Research should collect information from primary or secondary
mode. Under primary, company choose the questionnaire which help to know more about
the retention methods and problems that are faced by employees. However, by selecting
authentic sources, study will evaluate the results in an effective manner. Interpret results: In order to interpret the results, may use different table and figures to
meet the defined aim. In this, different themes has been designed in order to conclude the
results so that research aim can be attained. Report research findings: Through this, examine whether the aim is met or Tesco have
effective solutions to retain employees. Repeat: Support the findings through literature review section.
2 research methods
Questionnaire: It is a research instrument which can be used by Tesco that consist of set
of questions related to employee retention that helps to collection information about methods of
employee retention employ within company.

Interview: It is a structured conversation where one participants ask question and other
provide answer.
Questionnaire Interview
Advantages  It is most cheap method to
collect valid information from
employees to determine the
problems and methods of
working, policies and to take
the feedback of employees,
 Practical process is being
included in question of
different aspects to gather data.
The target people are choose
and mange according to various
ways (Quartiroli and et.al.,
2017).
 Most reliable method to get the
result because respondents get
the answer within 24 hours of
survey.
 It can be measure in large scale
to collect large data.
 Personal interview makes an
effective relationship between
employee and interviewer that
assist to get answer in accurate
manner.
 Interview is taken from most
relevant employees which
assists to gather data in
effective way.
 The authenticity of data is high
as there is no barrier that
affects employees from this
mode.
Disadvantages  Participants sometime select
answers randomly and in
unconscious mind that unable
to gather the correct data.
 Accessibility data of
questionnaire to employee
which does not show accurate
result (Advantages and
disadvantages of
Questionnaire, 2021).
 Interview is time consuming
process to collect the
information which affects the
process sometimes.
 Interview is considered as
incomplete process as
interviewer need to take in
short time and selected
employees are sometimes not
include in the process.

 It is costly method.
Literature review
Source 1: Study on determining Factors of Employee retention
Employees have been important resources to the organization and the significance of the
business is not only to attract the new talent, but also to retain the employees for longer term.
That is why, HR of the companies faces numerous issues regards to employee retention. The
findings of the chosen article entails that employees are the most valuable asset of an
organization (Kossivi, Xu and Kalgora, 2016). The main findings of the research shows that
there are various factors identified within an employee retention is such that development
opportunities, compensation, work-life balance, social support etc. Moreover, the chosen article
also reflected that such factors make the process of HR more difficult and as a result,
absenteeism increases. From the literature review, it has been identified that there is a
relationship between pay and retention which helps them to satisfaction. Further, Mondrus,
Martihina and Osipova (2020) stated that employees should be retained by offering the benefits
by company so that they may retain easily. Also, it helps to reduce the turnover rate and
increases the commitment among managers as well.
The research is more reliable and authentic such that it was published latest i.e. May 2016
from a well-recognized Shanghai Donghua University of China. On the other side, the entire
study is based upon qualitative and secondary sources that ascertain the reliability of a research.
Moreover, the authenticity of the selected article also reveals that all the authors are PhD
scholars from a well reputable University and have an enough experience to write the research
paper. That is why, the chosen article is more reliable and reflect the findings with regard to
chosen topic.
Source 2: A review of Literature on Employee retention
The chosen source contributes to the holistic view concerning the practice and strategies
adopted by the organization in order to retain their talented employees for the organization. In
21st century, it become more difficult for the employees to retaining because employees always
consider career advancement, promotion and training opportunities, otherwise they leave

organization. That is why, it become one of the biggest issue for the HR to retaining the
employees in different sectors. The findings of the study reveal that there are many ways through
which the employee of the company can retain which includes compensation, build positive
working environment, focusing upon leadership etc. Author of the chosen article stated that
employees must be retaining by using effective strategies so that they build effective working
environment within a business (Kamalaveni, Ramesh and Vetrivel, 2019). There are many key
points describe within the study that helps to increase the employee retention. The literature of
the present study also reflected that in 21st century, most of the HR focused upon advance
technology and that is why, for the survival and growth of a business, they uses tools for
generating a long term relationship with employees.
Moreover, the chosen article is based upon research digest and it is authentic which
means the writer belongs to the top University and also the article was published under
International Journals of Innovative Research in Management Studies. It also provides accurate
facts which entails about why HR considered employee retention a most challenging problem.
Further, the article is free from bias which reflects its reliability and also bases upon qualitative
study only. The research paper was published within 2019, thus it is currently established which
assist to examine the validity and reliability aspects.
Source 3: Role of HR in Employee retention
In recent time, the organization cannot survive if the top performer quit and that is why,
they need loyal employees who assist them to meet the defined aim. Thus, in top companies like
Tesco it is essential for management to retain its valuable employees so that they contribute their
best. The source main focus is to highlight the role of HR in order to engage their employees for
a longer term (Role of HR in employee retention, 2021). For that, different roles has been defined
which includes motivational activities, incentive schemes for the top performer etc. Moreover, it
is also examined from the source that only HR plays an important role in order to retain the
employees. For that, company’s HR also ensure that they develop a valid communication with
the employees so that they can easily share the problem with them in order to generate the valid
outcomes.
The present source is authentic because it was chosen from Management study Guide as a
online source. Moreover, the website is reliable because it is copyright protected which means

that it provide valid outcome and reliable results. Also, the chosen source is valid because it
reflect the strategies which can be implemented by companies in order to retain their employees
in effective manner. There is no potential bias identified within a chosen source and that is why,
it is reliable. The source is also copyright protected in 2021 which indicate that it is recently
published and assist to examine the ways through which the company may increase the employee
retention.
All the three sources are valid and reliable, the first two sources examine the key
component that contributes towards employee retention which includes various factors. On the
other side, another source shows that why employee retention is consider the biggest issue for the
HR. On comparing the same with third article, it has been analysed that last source shows
different ways through which HR minimize the employee retention and reduce the turnover as
well. All the above mentioned sources are valid and provide authentic details about employee
retention and why it becomes one of the most affecting challenges for the employees. Thus,
author’s point of view also shared valid information and Griffith and et.al., (2020) also examined
that poor turnover is also linked with the employee health and well-being but it is also indicated
that employee turnover is associated with many areas like low working environment, poor salary,
misbehaving of colleague at workplace etc. Thus, it is necessary for the companies to consider
employee retention as a key factor in order to improve the performance of employees.
CONCLUSION
By summing up above it has been concluded that it is necessary for the company to make
effective strategies pertaining to employee retention. Also, it has been concluded that in the
present scenarios, there is a need to retain employees because they are the key pillars of the
organization. Further, it has been summarized that the present study is based upon qualitative
research type only in which secondary data collection methods had been used. Moreover,
questionnaire is considered one of the best methods as compared to other form of primary
research. Also, study has concluded that different sources are evaluated in order to examine the
importance of employee retention and methods employ by the company that assists to generate a
strong relationship with employees. Apart from this, with the help of effective research process,
it has been concluded that company can use effective research process which assist to solve the
problem in effective manner.

Recommendations
From the above, it has been concluded that in the present scenario of pandemic, HR faces
issues regarding to attracting employees and maintain long term relationship with employees.
Therefore, there many ways through which employee can easily retain, these are as mentioned
below:
 It is to be recommended to Tesco that company must offer different benefits to their
employees which includes leaves, incentive programs that assist to increase the morale of
employees. Further, the reward programs and bonus assists employee to motivate and
encourage them to achieve the target goal set by companies (Nguyen and Duong, 2020).
This increases the satisfaction level among employee and increases their productivity as
well.
 It is also suggested to the company to employee effective communication process within
a business so that employees will share their problem effectively. Employers of Tesco
can also frequently take feedback from peers and employees in order to make regular
interaction with employees. This assists to increase the overall performance of employees
and feel satisfied within a business.
 In order to retain the employees , it is also recommended to Tesco to involve employees
towards a decision making process. This in turn assists them to feel employee motivated
and retain employees which in turn assist to increase productivity. With the help of this
method, company is able to attain their defined aim with support from employees. That is
why, to maintain the employee turnover, it is necessary for the company to increase their
performance and grow at further level of success.
 In order to solve the problem of employee retention, company should analyze the reason
of employee turnover rate within company. It is one of the major factors that affect the
company operation and retention of employee is hard to companies. The working culture
and environment of company need to be more positive and healthy that enable company
to retain employee. Thus, due to their positivity and healthy working culture employee
will remain satisfy with work and assist senior management to provide effective support
as well.

REFERENCES
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and preschoolers exposed to significant adversity: The PAIR project as an example of
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techniques: an approach to assist the decision-making process. SN Applied Sciences. 2(9).
pp.1-20.
Kamalaveni, M.S., Ramesh, S. and Vetrivel, T., 2019. A REVIEW OF LITERATURE ON
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Online
Advantages and disadvantages of Questionnaire. 2021. [Online]. Available through:
<https://accountlearning.com/advantages-and-disadvantages-of-questionnaires/>.

Role of HR in employee retention. 2021. [Online]. Available through:
<https://www.managementstudyguide.com/role-of-hr-in-employee-retention.htm>.