Analyzing Employee Role in Tesco's Workplace Transformation Strategy

This research report investigates the impact of digital workplace transformation on employee roles and collaboration within Tesco. It explores various dimensions of workplace transformation, including human resources, project management, and technology, and examines how these elements contribute to employee performance and productivity. The study utilizes a quantitative research methodology, incorporating both primary data collected through questionnaires and secondary data from literature reviews to address key research questions. The findings highlight the role of technology in fostering collaboration and the overall impact of digital transformation on Tesco's operational efficiency. The report concludes with recommendations aimed at optimizing employee engagement and leveraging digital tools for enhanced organizational performance. Desklib provides access to similar reports and solved assignments for students.

Research project
(To identify the requirement for employee to execute
their role and collaborate with company while
developing workplace transformation)
1

EXECUTIVE SUMMARY
The current research is conducted for developing a detailed understanding about the role of
digital workplace transformation in employee work. This investigation highlights the various
dimension of workplace transformation and the role played by them in collaborating employee
with the strategy of digital workplace. The present research also contains the various impact of
digital workplace transformation in employee performance and productivity. To gather and
analyse data quantitative research methodology is used in order to attain research aim and
objective in valid manner. researcher has collected both primary and secondary data. Primary
data is collected by questionnaire which is used in data analysis part and secondary data is used
to address literature review question. In last part of this research report conclusion and
recommendation is given so that overall research can be done in systematic manner.
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Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
ACKNOWLEDGEMENT...............................................................................................................4
INTRODUCTION...........................................................................................................................5
Overview of the topic..................................................................................................................5
Background of the chosen organisation.......................................................................................5
Research problem........................................................................................................................5
Research aim and objectives........................................................................................................6
Research question........................................................................................................................6
LITERATURE REVIEW................................................................................................................7
What are the various dimensions of workplace transformation used within an organisation?. . .7
What are the roles of technology for managing collaboration within workplace transformation
in Tesco?......................................................................................................................................8
What is the impact received by Tesco after adopting of digital workplace transformation?......9
RESEARCH METHODOLOGY..................................................................................................11
DATA ANALYSIS AND FINDING............................................................................................14
Frequency distribution table......................................................................................................14
Data presentation interpretation.................................................................................................15
CONCLUSION..............................................................................................................................21
RECOMMENDATION.................................................................................................................21
REFERENCES..............................................................................................................................22
3

ACKNOWLEDGEMENT
I would like to express my special gratitude to my professor for providing me the
opportunity to conduct the research in systematic manner. My professor has provided guidance
and support to complete eth project in excellent manner. they have given me a golden
opportunity to do wonderful investigation on the topic “requirement for employee to execute
their role and collaborate with company while developing workplace transformation”. Secondly,
I would also like to thanks my friends and participants who helped me in completing the research
in reliable manner and also in given time period. This research helped in increasing my existing
skills and knowledge in sounder manner.
4

INTRODUCTION
Overview of the topic
Workplace transformation is growing concept and is gaining more importance day by day.
Workplace transformation is a business strategy which forces the company to rethink a
workspace which is more flexible. It is the method were various works, employee and
technology are accumulated all together so that organisation can perform their operation in
smooth manner. having a digital working space in the business assist them to make a better
collaboration and cooperation between employee and their job (Cetindamar, Abedin and
Shirahada, 2021). In recent time were business environment is so dynamic it become were
important to adopt the strategy of workplace transformation so that uncertainty can be reduced
by determine the threat prior to their existence. There are various dimensions of workplace
transformation which are human resource, project management, automation, relevant
information, connection and collaboration and embrace employee driven innovation. This all
helps aspects are covered in workplace transformation which improve the organisational
performance and productivity. technology helps the companies to shape e new work place which
helps them to perform their function and develop their businesses. One of the biggest advantage
of workplace transformation is developing a supporting environment which boost the morale of
the employee towards their job which directly enhance the productivity level.
Background of the chosen organisation
For the existing research the chosen organisation is Tesco. It is a British multinational
supermarket store which provide grocery and basic merchandise to the customer. The brand was
founded in the year 1919 by jack Cohen. It is the biggest supermarket in United Kingdom and
it’s headquarter is in Welwyn city, England (Hou and et. al, 2021). The company operates their
business in five countries which are Ireland, Hungary, Czech Republic, Slovakia and Europe.
Some of the brand of Tesco are Jack’s, One shop, Booker, Marko and many more. The company
was chosen because there are more than 367321 employee works so in order to see the role of
workplace transformation in making collaboration between employee with their job.
Research problem
The major problem in workplace transformation is deciding those strategies which can help
the employee to execute and collaborate with the companies while having the digital
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transformation. Without workplace transformation companies cannot enhance their productivity
and can improve their business operation. In recent time were competition is rising at faster pace
and to gain competitive advantage it is very important for the business to transfer their working
space. Workplace transformation is business strategy which helps the companies to adopt those
technology or approaches which helps the employee to bitterly collaborate with their worker and
job in effective way (Cichos, Wallenburg and Knemeyer, 2020). in the absence of workplace
transformation different challenges is faced by the business which can affect their overall
performance. Some of the issue which are encounter by the organisation are duplication of work,
ineffective utilisation of resources, poor supply chain, ineffectiveness in sharing message and
many more. Thus, adopting the strategy of workplace transformation is very crucial for the
companies in order to make collaboration of employee with their job.
Research aim and objectives
Research aim
To identify the requirement for employee to execute their role and collaborate with
company while developing workplace transformation: A study on Tesco.
Research objective
 To determine various dimension of workplace transformation used within an organisation
 To investigate the role of technology for managing collaboration within workplace
transformation in Tesco
 To examine the impact received by Tesco after adopting of digital workplace
transformation
Research question
 What are the various dimensions of workplace transformation used within an
organisation?
 What are the roles of technology for managing collaboration within workplace
transformation in Tesco?
 What is the impact received by Tesco after adopting of digital workplace transformation?
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LITERATURE REVIEW
Literature review is that chapter of the investigation which provides the secondary data
about the topic. In this past published information is written down in order to see the gap
between the existing research. Literature review also assist the investigator to enhance their
knowledge about the study by gaining more detailed insight. The data which is collected in this
are from various secondary sources which are books, journal, article and may more. In literature
review section researcher try to get answer for their research question.
What are the various dimensions of workplace transformation used within an organisation?
According to (Oberländer, Beinicke and Bipp, 2020), In today's rapidly changing and
increasingly global economy, workplace transformation is necessary in order to keep the
company relevant and high-performing in the competitive market. Workplace transformations
are effected by both internal such as improving quality and productivity, delivering solutions
effectively and external needs such as changing technology and customer needs, needs for fast
delivery of products and services. It helps in understanding how alternative solutions are applied
to gain high market share, increase customer satisfaction and revenue or reduce the cost of
operating. There are different dimensions of of workplace transformation that is used by the
organization:
 Human resources – Workplace transformation helps in directing the business activities
in an efficient and effective manner for increased growth and productivity in the market
(Cao and Yu, 2019). With the change in organization, the human resource department
will get the benefit of hiring talented and qualified employees which helps in increasing
the working efficiency.
 Employees – Employees plays a very important role in the company in achieving high
success and growth in the market. With the adoption of new technology and roles, the
performance of employees will improve and their working efficiency for producing better
results.
 Project management – Transformation within the workplace helps the project managers
in building effective team work which results in optimising cost and performance of
employees. Project resource managers helps in building just in time manufacturing
process for bringing the right work at the right time.
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 Relevant information – Change in the company with the advancement of new
technology and roles helps in delivering relevant and genuine information (Braccini and
Margherita, 2018). This helps in developing better work for increasing performance and
productivity in the company.
 Increase innovation and creation – Workplace transformation helps the employees in
bringing new innovative and creative ideas in the company which results in high
productivity and probability.
 Collaboration and connection – Collaboration and connection between employees and
employers helps in building better relationships for attaining better results and on time
completion of project.
 Automation – With the change in technology like adoption of bots, artificial intelligence
and software agents which helps in making the tasks and work easier. Companies will
need to consider how the staff members can learn and use these processes for better
satisfaction.
What are the roles of technology for managing collaboration within workplace transformation in
Tesco?
According to (Caliskan, Özen and Ozturkoglu, 2020), Transformation at the workplace
simply means identifying new techniques, new technologies and processes that are not being
used by the organisation to their maximum working capacity. Technology is changing on a
constant speed and has reshaped the process of performing work in the organisation.
Technological advancements in Tesco helps in running the tasks related to business in smooth
manner and in performing well in the competitive market. Technology plays a very crucial role
in bringing transformation at the workplace in Tesco which is defined below:
 Improves interaction in team – Digital technology at the workplace helps in improving
the interaction between team members which results in increased productivity
(Krzywdzinski, 2021). Tools like Skype, E-mail, Slack and many more used by Tesco
helps the team and individuals to communicate with one another at point of time from
anywhere. This promotes smooth functioning of the operation of the company and helps
in meaningful interaction.
 Increases productivity of employees – With the adoption of new technology in the
company helps in improving the working efficiency of employees by allowing them to
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work on the similar document collaboratively. When the employees of Tesco feels
satisfied and motivated, they work with more accuracy and effectiveness which results in
delivering high productivity.
 Maintain organization processes – Technology helps in keeping all the processes of the
company in managing their business activities in proper and effective manner. This helps
the employees and managers of Tesco in supervising the activities of the workplace that
results in keeping all the things on track. It helps in fixing the accountability,
responsibility and time delivery of tasks that are assigned to employees of the company.
 Brings innovation and creativity – An innovative and creative workplace is more
deprived and dedicated towards achieving competitive advantage over other rival
companies (Fitzgerald and Kang, 2022). When Tesco adopts new technology, it will help
in bringing new and innovative ideas that helps in designing products, connect with
customers, business marketing and develop product promotions.
What is the impact received by Tesco after adopting of digital workplace transformation?
According to (Caliskan, Özen and Ozturkoglu, 2020), Adopting digital transformation at the
workplace has a great impact on achieving high success and growth in the competitive
environment as it helps in improving the performance of employees. Digital transformation has
impacted Tesco in various ways which is explained below:
 Efficiency and speed – The effect of technology work on both in communication and
manufacturing which has resulted in increased production rate and speed of working in
the business (Lehn, 2020). Technology in Tesco helps the employees of the company in
increasing their working efficiency and effectiveness to produce high growth and
productivity in the competitive market.
 Helps working in team easier – Building coordination between team members is not a
easy task for the company but with the introduction of online communication tools has
made the process convenient and relevant. It helps the employees of Tesco in attending
meeting online through video conferencing and work on the same documents shared once
by the cloud based file sharing tool such as google drive.
 Encourage healthier habits – With the development of new technology in the company
helps in encouraging healthier environment and removes negativity from employee’s
mind (Monte, 2021). With focus and intention, the employees of Tesco can design
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processes and workplaces to encourage taking shirt breaks and reducing time spent in
answering emails after completion of office hours.
 Difficulty detaching employees from work – With greater flexibility allowed by
companies by giving work from home and freelancing has reduced the working
efficiency of the employees. Tesco has provided most their workers work from home
which often takes more time and effort as they work according to their interest and
comfort.
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RESEARCH METHODOLOGY
Research methodology is that section of the investigation which paly a very vital role in
the overall dissertation. Research methodology helps in attaining the aim and objective in
appropriate manner. In this section data is being identify, analysed and interpret in systematic
manner. Reader is also used this section to evaluate the validity and reliability of the gathered
data (Whicher, Philbin and Aronson, 2018). Various research philosophies and approaches are
used in order to gather valuable information as per the chosen topic. Researcher methodology is
further divided into various components which are discussed below:
Research philosophy: It is set of principle which is used to identify and analysis the
types of data needed for the current research topic. There are two types of research philosophies
which are positivism and interpretivism (Ratnam, 2019). As per the current research, researcher
has select positivism philosophy. The reason behind this is quantitative data will be gathers and
analysed in more generalised manner. Another reason is information shows the current trend and
pattern prevailing in the society.
Research approach: Research approach is defined as a process of testing the theories and
hypothesis. Deductive and inductive are the research approaches. In current investigation,
researcher is using deductive approach to test the theories. The benefit of this is existing
hypothesis is tested by numerical data without focusing on developing new theories (Shields,
2019). Another Reason is aim and objective will be achieved in more significant manner by
evaluating the theories. Deductive approach also posse the possibility of showing relationship
between the variables.
Research strategy: There are different research strategies which can be used by the
investigator to gather data according to the thoughts and idea they possess. Some of them are
survey, systematic literature review, action research, focused group, experimental research etc. In
current investigation researcher is used survey strategy foe collecting information. The main
reason for choosing is that quantitative data is obtained by larger population. Also the
information will be gathered in less time and one of the cost effective method.
Research choice: There are two research choices to collect and analyse data which are
quantitative and qualitative method. Quantitative data means information in numerical form and
qualitative data refers to non-numerical information (Thomas, 2021). In current investigation
researcher has chosen quantitative research method to gathers information in numbers and figure
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which helps in obtaining and evaluating information in quicker manner. Another reason is
evaluating validity and reliability of data is quite easier in numerical information as well as less
cost is also incurred.
Time horizon: Time horizon is the process of knowing the point of time for collecting
data. cross sectional and longitudinal are the two-time framework. In the existing investigation,
cross sectional time horizon is used to collect data. The reason for choosing this is data will be
gathers in shorter time period. Less cost and time will be requiring for gathering and completing
investigation. The information will also be acquired as per the current period and will observe
multiple variables at a time.
Data collection: Data collection is the technique of gathering information for the chosen
topic. There are two data collection method which are primary data and secondary data. Primary
data gathers fresh information and secondary data means second hand data (Iovino and
Tsitsianis, 2020). in the current research, primary data is used to obtained fist hand information
directly from the participants and secondary data is used to answer the question in literature
review section. The research instrument that is used to for collecting primary information is
Questionnaire which contain closed ended question.
Data analysis: Data analysis is the tool for inspecting and evaluating raw data in order to
accumulates useful information. Frequency distribution and thematic ae the two data analysis
tool. In present research, investigator is using frequency distribution method to evaluate data. as
the data is in number so using frequency distribution method is quite easier. It also takes less
time and cost for measuring raw information. Another benefit is data will be presented in more
organised manner with the help of charts, tables and graphs.
Sampling: Sampling is the method of selecting respondent from the whole population.
Sampling is one of the vital layer of research methodology because it chooses participants which
is best for the study. Probability and non-probability are the two sampling technique (Sileyew,
2019). According to existing research, probability sampling is used so that ever participants get
chance of being selected. Further in that random sampling method is used in order to take out
respondent in equal and fair manner. The sample size is 30 employee of Tesco.
Research ethics: Ethical consideration is a set of principle which is used to gather data from
the society in valuable manner. There are some belief and principle which need to be follow in
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order to acquire information. Some of them are honesty, integrity, openness, voluntary
participants, consent form, transparency and many more (Knottnerus and Tugwell, 2018).
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DATA ANALYSIS AND FINDING
Frequency distribution table
Q1) Do you think workplace transformation plays an important role in
Tesco for enhancing employee engagement?
Frequency
a) Yes 25
a) No 5
Q2) As per your opinion, what is the main importance of workplace
transformation for Tesco ?
Frequency
a) Developing Flexible working space 3
b) Boosting the morale of employee 10
c) Engaging employee with advances technology 9
d) Work productively while working remotely 8
Q3) As per your perspective, What are the various dimensions of
workplace transformation used within Tesco?
Frequency
a) Human resource 14
b) Automation 5
c) Project management 6
d) Connection and collaboration 5
Q4) What are the role of technology for managing collaboration within
workplace transformation in Tesco?
Frequency
a) Improving interaction between team 8
b) Maintaining organisation process 11
c) Bringing innovation and creative 5
d) Tracking organisation performance 6
Q5) As per your viewpoint, What is the impact received by Tesco after
adopting of digital workplace transformation?
Frequency
a) Efficiency and speeder work 8
b) Better employee engagement 7
c) Encouraging positive and health workspace 9
d) Ease in providing remote working 6
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Q6) Do you think, Workplace transformation has a significantly impact
on employee to execute their role and collaborate with work effectively?
Frequency
a) Positive impact 18
b) Negative impact 7
c) Neutral impact 5
Data presentation interpretation
Q1) Do you think workplace transformation plays an important role in
Tesco for enhancing employee engagement?
Frequency
b) Yes 25
b) No 5
Interpretation: From the above accumuklated data it is interperted that out of 30
employee of Tesco 25 answerd that workplace transformation plays important role for enhnacing
the employee engagaement because it assit in acquring modern technology in the work so that
employee can work with more smotther manner. The rest 5 feels that there is no role of
workplace transaformartion in inproving emloyee engagement because it develop an total new
working space for the empoyee.
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Q2) As per your opinion, what is the main importance of workplace
transformation for Tesco ?
Frequency
a) Developing Flexible working space 3
b) Boosting the morale of employee 10
c) Engaging employee with advances technology 9
d) Work productively while working remotely 8
Interpretation: With the assemble piece of information it is interpreted that majority of
employee feels that workplace transformation helps in boosting the morale of employee so that
they can work with more dedication and enthusiasm. 9 answered that they assist in engaging
employee with the technology so that they can acquire these skills in their work. 8 feels that
workplace transformation helps in working productively while remotely and the remaining 3 is
of the view it creates flexible working space.
Q3) As per your perspective, What are the various dimensions of
workplace transformation used within Tesco?
Frequency
a) Human resource 14
b) Automation 5
c) Project management 6
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d) Connection and collaboration 5
Interpretation: From the gatherd piece of information workplace transformation covers
various dimension. Out of 30 employee 14 answererd that workplace transformation covers
human resource in greater sense. They try to adopt those strategy which helps in employee to use
barious technology so that proper enganement between them can be made. 6 feels that it covers
project management where with the help of technology they manage project in effective way. 5
anserd that it equal covers the diemsnion of automation and making connection and collobration.
Q4) What are the role of technology for managing collaboration within
workplace transformation in Tesco?
Frequency
a) Improving interaction between team 8
b) Maintaining organisation process 11
c) Bringing innovation and creative 5
d) Tracking organisation performance 6
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Interpretation: With the above table and graph it is interpreted that out of 30 employees
11 answered that the main role of digital technology is maintain the organisational process by
keeping trach on them so that if any deviation occurs then it can be controlled in timely manner.
8 is of the view that it pays a role of improving interaction between the team by accumulating
various task all together. 6 says it track the performance of organisation and employee so that
proper need and wants. The remaining 5 answered that it aids in bringing innovation and creative
in the working space.
Q5) As per your viewpoint, What is the impact received by Tesco after
adopting of digital workplace transformation?
Frequency
a) Efficiency and speeder work 8
b) Better employee engagement 7
c) Encouraging positive and health workspace 9
d) Ease in providing remote working 6
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Interpretation: With the assemble piece of data there are various impact of digital
workplace transformation in Tesco but majority of employee says that it assists in encouraging
positive and health working space for the employee so that a better collaboration can be made
between them and their work. Other feel that it impacts in speeder work, better employee
engagement, ease in remote working and many more.
Q6) Do you think, Workplace transformation has a significantly impact
on employee to execute their role and collaborate with work effectively?
Frequency
a) Positive impact 18
b) Negative impact 7
c) Neutral impact 5
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Interpretation: with the overall data it is discussed that about 18 employee out of 30 feels
that digital working transformation has positively impact the in making collaboration between
employee and work.
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CONCLUSION
From the above gathered data it is concluded that workplace transformation is the vital
concept which assist employee to execute their role and collaborate with company in effective
manner. in recent digital age it is become one of the importance requirement for the business to
adopt the strategy of workplace transformation to improve employee engagement with their
work. There are various dimensions of workplace transformation which are automation, human
resource, project management, employee, collaboration and connection. These all dimension act
as a key driver in adopting the strategy of workplace transformation within the company. It is
also concluded that digital workplace transformation also plays a vital role for managing the
collaboration of employee and work. With the help of this various business activities are being
aligned together so that a flexible working space can be created for the workforce. If a sound
digital workplace transformation strategy is built by the company them, it will impact the
operation of the employee in positive manner. There is various positive impact of workplace
transformation some of them are efficiency and speeder work, helps in align work so that team
works in easier way, encouraging healthy working space were duplication and wastage of
resources are minimised. Workplace transformation also helps in detaching the uncertainty
which might become thereat for the company.
RECOMMENDATION
From the above information, it is recommended that if organisation want to attain the market
share and improve their productivity them it is very important for them to adopt the strategy of
workplace transformation. In the absence of digital workplace transformation various problems
are being faced by the company which impact the performance and productivity of the employee
in greater sense. It is also suggested that company should analyse their business in effective
manner and them decide which tool and technique needs to be adopted by them in order to
engage employee with their jobs. There strategy should focus on they can align technique with
work, workers and department in order to make operation smoother. Digital workplace
transformation is vital for the organisation in current age were various companies are using
advanced technology so that they can enhance their overall performance. Thus, it is
recommended that in today’s time were business are so dynamic it is necessary for the brands to
adopt the strategy of workplace transformation.
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