TESCO UK: Managing Employment Relationship Challenges & Solutions

This report evaluates the practical and legal challenges faced by TESCO, a UK-based retail organization, in managing employment relationships. It identifies key issues such as administration, conflict resolution, working hours and remuneration, safe working conditions, and leave disputes. The report recommends strategies to improve employee relations, including creating a healthy work environment, increasing motivation, promoting work-life balance, emphasizing the company's vision, providing career development opportunities, and fostering a sense of community. The analysis provides insights into enhancing employee management and addressing common workplace challenges, with the aim of fostering a positive and productive work environment.

Challenges of
Managing
Employment
Relationship
(Assessment 2)

Table of Contents
INTRODUCTION...........................................................................................................................1
EMPLOYEMENT RELATIONSHIP WITHIN AN ORGANIZATION........................................1
Employment relationship cycle to understand activities of the employer and employees at
workplace...............................................................................................................................2
Practical and legal challenges that are experienced by an organisation while managing the
employment relationship at the workplace.............................................................................2
Recommendations and justifications of ways to solve issues and improve employment
relationship issues within an organisation..............................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Employee relation refers to the efforts of an organization to enhance and develop a positive
relationship with its employees. The managers of an organization should ensure that there is a
positive relationship of an organization with its employees in order to achieve its objectives
effectively by creating a healthy work environment and improving coordination among them.
TESCO is a general merchandise and retail organization, headquartered at Welwyn Garden, UK,
which was established in the year 1919. The following report will be evaluating various practical
and legal challenges that are experienced by TESCO while managing the employment
relationship at the workplace. Moreover, this report will recommend certain justifications,
methods and strategies to improve employment relationships within a given organization.
EMPLOYEMENT RELATIONSHIP WITHIN AN ORGANIZATION
The employee relationships play a very important role towards constructing, enhancing,
developing and maintaining good employee connections within an organization. This helps to
enhance superior subordinate relationship, colleague relation, work culture and employee
performance so that best outcomes for the organization can be obtained. In order to achieve the
organizational goals it is important the people working within an organization should have a
comfortable relationship with each other. The employee relationship focuses on individual as
well as collective relationships in order to increase coordination among the managers, teams,
employees, co-workers and other staff members working within an organization. It helps to
create a positive work culture, dedicated workforce, engaged employees and better employee
performance at the workplace to achieve the goals and objectives effectively and efficiently.
1

Employment relationship cycle to understand activities of the employer and employees at
workplace
Practical and legal challenges that are experienced by an organisation while managing the
employment relationship at the workplace
A company should ensure that the employee relations are maintained in a positive way
because the employment relation is very important for the overall success of the organization. In
TESCO, the human resource department put efforts to improve their employee relations by
acting as an intermediary for the organization as well as the employees. The better employee
relations with TESCO helps to prevent and resolve disputes among the employees by providing
better work-life balance, reasonable working hours, adequate remuneration and other benefits to
them. There are certain practical and legal challenges and issues that are faced by TESCO while
managing its employment relationship at the workplace, which are as follows:
 Administration: The foremost challenge that is faced by the managers at TESCO to
improve employee relations is administration of the work that is done by them. A view of
employees and employers regarding their work is different because, generally the
employer expects that the employees should work more with fewer payments. On the
other hand, the expectation of employees is to do less work and get more money, which
2

differentiates the perspective of employer and employees and creates a physical challenge
to develop better employment relations. By administering the work of employees the
employer could improve their performance, raise the level of confidence, provide training
& development and enhance the skills of employees. This is a time taking process and a
crucial factor that could affect the employment relationship.
 Conflict resolution: In every organization the conflicts are common and disputes among
the employees or the employee and owner are very common, which can be easily
resolved with some effective tips. In TESCO the issues related to conflict management
are very rare due to the effective employee relationship among the colleagues as well as
the employee and organization. Conflict management is a very common issue that may
arise between the employer and employee which impacts the process of employment
relationship within a given organization.
 Total working hours and remuneration issues: Remuneration refers to the reward or the
benefit in terms of money that is given to the employees for their contribution by working
within an organization. The remuneration provided by TESCO to its employees is a
major determinant of employment relationships within the organization. The employees
constantly seek to scrutinize overtime payments, paid holidays and equal remuneration
for the same job that determines and impacts the employment relationship with the
organization. The employees within TESCO are monitored with a self-service time
keeping software that provides a track of total work hours of employees and provides
better trust among the employer and employees to enhance their relationship.
 Providing adequate safe working conditions: The employees that are working within an
organization must be provided with proper and safe working conditions that should not
harm their health. The safety at work is an important issue that determines the
employment relationship among the employer and employee. TESCO adheres to
employment safety laws in order to maintain proper employment relationships and give a
safe and healthy work environment to its employees. The safety and health of the
employees is a key determinant that is a constant focus of the employers at the workplace
that determines their relationship with the employees.
 Disputes related to animal leave: The policies of different companies are also varying
regarding their leaves and paid leaves, which is a crucial factor that impacts the
3

employment relationship of an organization. It is vital for an organization to
communicate its employees' leave entitlement and adhere to the process for smooth
requisition.
 Attendance issues: The employee relationship is also determined by the ability of the
employer to be careful while writing and enforcing the attendance criteria of the
employees. There are various challenges that are faced by TESCO while conducting the
attendance of its employees, which is a major factor that impacts employee relationships.
It is vital for employers to put certain restrictions on attendance of the employees to
determine their wages. But this must be done carefully while practicing empathy under
certain unique conditions that helps to improve the employment relationship. Deciding
the criteria for attendance of the employees is the issue faced by an organization to
improve employment relationship.
Recommendations and justifications of ways to solve issues and improve employment
relationship issues within an organisation
In order to improve and enhance employee relations an organization should implement
various strategies which are as follows:
 Creating a healthy work environment: The healthy work environment refers to a
condition at the workplace where employees can work without any discomfort and they
are constantly engaged throughout their work to complete their tasks on time. TESCO
could enhance a proper work culture at the organization in order to improve employee
relations.
 Increase motivation: It refers to encouraging the employees within an organization to
work willingly and perform better. The TESCO could enhance the motivation of its
employees to create good relationships among them and help the organization to achieve
optimum results.
 Promote work life balance: It is important to balance the work among the employees and
the team members in order to create a positive work environment that provides flexibility
to pursue interest and create better relationships between the employees and managers.
TESCO could utilizes various options such as flexible work schedule, timely work hours,
4

paid timely offs and work from home options to its employees to enhance better relations
with them.
 Providing importance to company's vision and mission: By communicating companies’
mission and vision the employees could perform better and in more accurate ways to
achieve organizational goals and company's strategic vision. This could also help TESCO
to enhance their employee relationship and communicate changes in the procedures,
policies and expectations of the organization on time with its employees.
 Providing career development opportunities: An organization should always focus on
providing growth opportunities to its employees in order to create better employee
relationships and improve their productivity and performance. It is helpful for the
company to improve their employee relationship and also help the employees to
understand their goals, objectives and career path to enhance their work and performance.
TESCO should understand the requirements of its employees and evaluate their
performance to provide them with growth and development opportunities on a continuous
basis that will also encourage better employee relations.
 Developing a sense of community: According to this statement, an organization should
work as a unit not as an individual. TESCO should bring a sense of community among
the employees by involving their participation in decision making and various other
activities of the business that will also help to improve employee relationships in the
company.
CONCLUSION
It has been determined from the above report that employee relationships are very important
in order to manage the employees and their work within an organization by creating a better
work environment. In addition to this, the report had been demonstrating various practical and
legal challenges that are faced by an organization while managing its employment relationship.
The report had been identifying certain practical and legal challenges and issues such as conflict
management, work hours-remuneration issues, adequate safety at work, annual leaves disputes,
attendance regularization etc. Moreover, this report had been providing a recommendation or
justification to improve employee relation at work and reduce challenges.
5

REFERENCES
Books and Journals
Agarwala, R. and Saha, S., 2018. The employment relationship and movement strategies among
domestic workers in India. Critical Sociology, 44(7-8). pp.1207-1223.
Elias, P., 2018. Changes and Challenges to the Contract of Employment. Oxford Journal of
Legal Studies, 38(4). pp.869-887.
Markey, R. and McIvor, J., 2018. Regulating casual employment in Australia. Journal of
Industrial Relations, 60(5). pp.593-618.
Mazumdar, B., Warren, A. M. and Dupré, K. E., 2018. Extending the understanding of bridge
employment: a critical analysis. Personnel Review.
Piatak, J. S., Sowa, J. E., Jacobson, W. S. and McGinnis Johnson, J., 2020. Infusing public
service motivation (PSM) throughout the employment relationship: A review of PSM and
the human resource management process. International Public Management
Journal, 24(1). pp.86-105.
Rincon-Roldan, F. and Lopez-Cabrales, A., 2021. The impact of employment relationships on
firm sustainability. Employee Relations: The International Journal.
Šimon, P., 2019. Restriction of Performance of Other Gainful Activity During the Employment
Relationship (Doctoral dissertation, Charles University of Prague).
6

7