Case Study: Evaluating HRM Functions and Benefits at TESCO Retail

This case study analyzes the human resource management (HRM) practices at TESCO, a major UK retailer. It begins with an introduction to the purpose of HRM, emphasizing its role in managing employees and supporting business functions through training and development. The study then explores the functions of HRM, including recruitment, selection, employee benefits, and training, and provides detailed explanations of recruitment and development processes. Various approaches to selection and recruitment are examined, along with their strengths and weaknesses. The case study further outlines key HRM practices within TESCO, such as employment security, selective hiring, team management, and compensation strategies. It concludes by highlighting the benefits of these practices for both employers and employees, emphasizing how effective HRM enhances productivity, profitability, and employee relations within the organization. The report draws on academic sources to support its findings, providing a comprehensive overview of HRM's impact on TESCO's success.

CASE STUDY

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. Purpose of HRM in TESCO ...................................................................................................1
2. Functions of Human resource management in company........................................................1
3. Explain 2 functions of HRM in detail.....................................................................................2
4. Approaches of selection and recruitment ...............................................................................2
5. 2 Approaches among each of selection and recruitment and their strengthens and
weaknesses..................................................................................................................................3
6. HRM practices in organization...............................................................................................5
7. Benefits of Human resource management practice to employer and employees....................5
8. Benefits of HRM practices in TESCO....................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Human resource management manage the entire activities of employees and other staff
members of organization effectively. It gives support to operate each business functions by give
training to workers that improve their skills and knowledge level more than now (Gupta and
Shaw, 2014). The present report is based on TESCO that is one of the best retailer company in
UK. In this report will explain purpose of HRM in company and discuss their functions as well
as practices that give benefits to firm. Moreover, it will justify various approaches of selection
and recruitment and provide detail regarding the HRM practices that is beneficial for TESCO in
term of profitability.
TASK 1
1. Purpose of HRM in TESCO
Human resource management defined as the procedure of managing workers in company
for example, TESCO. HRM is responsible for hiring and recruiting, training and development,
and motivating all the staff members. It is one of the best way in which firm hires new worker
and trains those new employees. It was a strategic approach to effective management of people
in company, so that they support business achieve competitive advantages. The main purpose of
this department is to maximize workers work performance in service of employer strategic
objectives and aim is to reduce employees turn over. TESCO provide their best quality products
and services to customers through the help of effective team. Skilled and knowledge workers
build effective team which has been hired or selected by HRM. They are encompasses many
activities and functions within company with ultimate role and responsibilities for management
of benefits, staffing and worker relations and training (Gajewska, Piskrzyńska and Rakštys,
2017). The purpose of human resource management is to coordinate all the staff members in
organization to gain company's objectives and goals.
2. Functions of Human resource management in company
TESCO run their business smoothly and expand it in the world with help of effective
team members who support them in whole process of producing good products and services for
customers. HRM hire each individual and build team which have all the essential skills and
knowledge that are required for company growth and success.
List about Human resource management-
 HRM recruit, hire, evaluate, organize and manage the workers' performance.
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 It gives their contribution on policy formation.
 Workforce planning and employment.
 Provide compensation and benefits to employees.
 Make effective business plan and strategies for its growth and success.
Functions of HRM in TESCO-
1. Selection and recruitment: Human resource department find out the right candidates for
needed vacancies in organization. It places job advertisements, interviews and screens
applicants, checks their background and recommends and selects employees for positions
in TESCO.
2. Employee benefits: HRM make effective plans for employee benefits because it helps to
attract and retain quality employees. They offer many benefits to workers include health,
disability, accident, fringe benefit etc.
3. Development and training: Human resource management plan on job and off job
training session for staff that develop their skills and knowledge more than now.
3. Explain 2 functions of HRM in detail
1. Recruitment and selection: In TESCO this department carefully observes nature of
open position and select the most knowledgeable and qualified candidates in
organization. After the process of hiring they provide new hire orientation which involves
giving workers paperwork to complete such as organization benefits purposes.
Recruitment is one of the most important process of HRM in which they are screening
and choosing potential skilled people based on particular vacancies (Opatha and
Arulrajah, 2014). It is very essential procedure to company that are handled by Human
resource management.
2. Development and training: Training and development are indispensable functions of
HRM. It attempts to develop and improve present and future work performance of
employees by maximizing ability of all the workers through increasing and educating one
knowledge or skills in particular object. They provide seminars and workshops,
leadership training to improve leaders, manager and employee relationships to foster
employee development. They are not resolving issues at workplaces, but handle workers
grievances in legal and fair manner. Within having this functions HRM give many
benefits to TESCO that increase their profitability and productivity more than another.
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4. Approaches of selection and recruitment
Recruitment approaches-
 HRM post their job ads on online job boards: It is one of the best approach of
recruitment process in which Human resource department place vacancies on online job
advertising sites that help candidates to find out better once.
 Fill offline application forms: HRM department give some form to candidate in which
they include some important questions.
 Take interview of new candidates using video interviewing software: It is one pretty
self explanatory that has less effective recruiting methods though. HRM also use this
approach of recruitment in process of hiring employees.
 Source candidates on professional portfolio sites and social media: At the modern
time younger generations must seek job using social media and portfolio sites that help
them to find out vacancies in TESCO.
Selection approaches-
 Interviews: Interview is conduct for knowing about the candidates skills, knowledge and
abilities of work.
 Online screening and shortlisting: Human resource department promoted and
advertised vacancy required in organization while it started to receive applications.
 Aptitude and ability tests: HRM tests the ability and aptitude of candidates by
conducting some offline test in which they have to answered all the questions.
5. 2 Approaches among each of selection and recruitment and their strengthens and weaknesses
Selection approaches-
Interview: Interview is better recruitment approach that HRM of TESCO is using for
hiring new candidates. In this process HR unit ask some question to person and they should give
them proper answers about each questions. It is one of the most common way to interact and
make conversation with the others.
Strength:
The most important think of this process is that it provide all the information of
individual which is very beneficial for business.
Weakness:
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But on the other hand is consumed a lot of time and the whole procedure is need
investment that is much expensive.
Ability and aptitude tests: It measures candidates ability and mostly their skills and
knowledge. This testing is one of the best approach like than others that give data about people
who has been selected in TESCO. Various types of ability assessment help to measure wide
range of mental aptitudes and skill of selected candidates.
Strength:
Ability and aptitudes testing provides a basis for finding the suitability of candidates for
various jobs, it also provides the best objective criteria than any other methods.
Weakness:
These tests have not been correct in certain areas and ability and skill of new candidates
must not be appropriately judged with the help of tests.
Recruitment approaches-
Post jobs on online job board: HRM department place job or vacancy information on
online job broads that is quite good for the candidates who are finding jobs. Career builder. Com,
indeed.com and google for jobs are one of the best job board that are best for workers.
Strength:
It is very convenience in way and helpful for candidates in which they access thousands
of job openings.
Weakness:
Provide limited job vacancies and hunting only job does not give access to many jobs that
are available in candidates fields.
Source candidates on social media sites: Human resource management of TESCO post
job on online places and source candidates with the help of social media sites where they provide
information regarding with jobs. Social media is most often using by organization to promote job
positions in best lights.
Strength:
It builds company online reputation in marketplace and give involves employees in
sharing posts on that sites.
Weakness:
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This process is much expensive and need more investments that impact on profit margin
and financial budgets of organization.
6. HRM practices in organization
 Employment security: The first and most important practices of HRM is employment
security that retain workers with TESCO for longer time.
 Selective hiring: It is the second practice of Human resource management in which they
select or hire qualified employees and add them in team.
 Self managed and effective teams: HR responsibility is to creating and nurturing high
performance teams (Hassan, 2016). They manage their own work and the other once in
effective way that build a strong team. Human resource management need to encourage
different group of people work together in TESCO.
 Compensation: Compensation is the fourth HRM best practices, it has done everything
to benefits and compensation. Human resource department give compensation and
benefit to employees that will include most value to TESCO so they want to retain
workers and pay them fairly.
7. Benefits of Human resource management practice to employer and employees
Employment security is one of the best HRM practice that give benefits to TESCO
employees and employer both effectively. Worker work with the organization on the base of
some commitment which has been asks by company (Nankervis and et.al.,2016). Employees
need something in return of these commit like employment safety and security. Human resource
management must give all the rights to worker according to employment laws. Thus, they also
give them training about safety purpose that help staff member during some incidents in
workplace. It provides health and safety benefits that ensure employee about the concern of
organization towards them. All these efforts is very beneficial for employer and employees and
build strong relationships between both parties. Organization retain people with them for longer
time within following the whole process of HRM practice that increase business position and
reputation in marketplace better than others.
8. Benefits of HRM practices in TESCO
Employment security, compensation, self managed and effective team and selective
hiring are the practices of HRM that give benefits to TESCO. Employment safety assure
employees that company is focusing on their security levels that help them to retain with
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company longer. This process enhance workers where they give efforts to firm for achieving
their business goals and objectives (Lee Cooke and Xiao, 2014). By gain competitive advantages
organization will increase their profitability and productivity more than others.
CONCLUSION
This presentation discussed about the benefits of HRM practices that increase
organization profit and productivity and also build strong relationships between employer and
employees. It has been concluded that this report discuss various types of Human resource
practice and approaches of recruitment and selection. Furthermore, it clarifies HRM purpose in
TESCO and its different functions.
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REFERENCES
Books and Journals
Gajewska, P., Piskrzyńska, K. and Rakštys, R., 2017. THE EFFECTIVENESS OF HUMAN
RESOURCE MANAGEMENT ON THE EXAMPLE OF THE FOOD INDUSTRY.
In International scientific conference RURAL DEVELOPMENT. pp. 1017-1023.
Gupta, N. and Shaw, J.D., 2014. Employee compensation: The neglected area of HRM
research. Human Resource Management Review. 24(1). pp.1-4.
Hassan, S., 2016. Impact of HRM practices on employee’s performance. International Journal of
Academic Research in Accounting, Finance and Management Sciences. 6(1). pp.15-22.
Lee Cooke, F. and Xiao, Y., 2014. Gender roles and organizational HR practices: The case of
women's careers in accountancy and consultancy firms in China. Human Resource
Management. 53(1). pp.23-44.
Nankervis, A.R. and et.al.,2016. Human resource management: strategy and practice. Cengage
AU.
Opatha, H.H.P. and Arulrajah, A.A., 2014. Green human resource management: Simplified
general reflections. International Business Research. 7(8). p.101.
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