Tesco PLC HRM Case Study: Employee Relations and Recruitment

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HRM Case Study Review
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Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................4
Task 2...............................................................................................................................................8
Task 3.............................................................................................................................................11
Conclusion.....................................................................................................................................17
Reference List................................................................................................................................18
Appendix........................................................................................................................................20
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Introduction
In this study paper it will discussed the management process of Human resource department
within the company Tesco UK. For study of Human resource department in the detailed way
Tesco has been selected, one of the foremost retail company in the UK. It has its revenue of £
66.9 billion of turnover in 2017. So in order to study in the detailed way of working of the
Human resource department this report will critically evaluate the working of the Human
resource department within Tesco Plc UK (Tesco plc. 2019).
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Task 1
Introduction
This section will critically evaluate the working process of human resource department and there
various aspects of working principle in within the company Tesco have been selected and
discussed in a critical way and elaborated in a detailed way.
Define HRM and explain the purpose of HRM in an organisation.
Human Resource Management can be defined within the management that helps the
organisations in order to grow the brand image in the market. Human Resource department helps
in increasing the productivity in the organisations and helps to grow the company turnover in the
great extent. There are various purpose of the HRM including building up relations, recruiting of
creative and innovative people, giving training and management to the entire process within the
company. There are various purpose of the HRM in the Tesco Plc, they are as discussed in the
below section as follows (Erasmus et al., 2016)-
Purpose of Human Resource Management in Tesco
 To involves the employees in understanding the terms and polices in Tesco.
 To give the training and helps to evaluate aptitude and creative skills within the
employees in the Tesco (Cascio, 2015).
Identify and list from your reading about HRM, the various functions of HRM in an
organisation.
Some of the findings in order to discuss the management of HRM in the organisations are as
follow-
 “Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource
management: Gaining a competitive advantage. New York, NY: McGraw-Hill
Education.”
 “Brewster, C., Chung, C. and Sparrow, P., 2016. Globalizing human resource
management. Routledge.”
 “Analoui, F., 2017. The changing patterns of human resource management. Routledge.”
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There are multiple factors of HRM in the Tesco plc are as follow-
 Approval and evaluating of leaves and attendance of the employee
 Distributions of resources and its development (Shappell et al., 2017).
Select two from your above list and explain them in detail.
According to Noe et al. (2017), it has been discussed that the key role of the human resource
department is to allocate a proper payroll to their employees this helps to, build up the employee
motivation towards their work. HRM also helps to give the trainings to their employees that
helps in building up the company’s productivity.
In the context of the Brewster et al., 2016 the Human Resource department should build up the
relation with the employees in order to create transparency within the organizations.
Identify various approaches of recruitment and selection.
There are the various ways of the recruitment that is followed by the Tesco Plc, they are as
follow (Gatewood et al., 2015)-
External Process
 Giving online jobs advertisement
 Posting jobs in through pamphlets, posters and others.
Internal Process
 Helps to build up the business clients
 Building up the casual connection
Tesco has a detailed way of selection procedure they are as follows-
 Aptitude and skill tests
 Personal and formal interviews
 Group discussion and evaluating the aptitude and creative skills
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Select two approaches among each of recruitment and selection and explain them in detail
highlighting the strengths and weaknesses.
In this section it has been selected the two approaches of the recruitment process are as follows-
Online Jobs Posts
Strength:
 It is very effective and cheap in price.
 It is very time consuming factors.
Weakness
 There are many instances of fake candidates.
 Online add platforms used to charge incentives.
Group Discussions
Strengths:
 It is very time savings.
 Helps to reach out to the several candidates at once.
Weakness
 Aptitude skills cannot be evaluated in a detailed way.
 It somehow creates the chaos between the employees.
You are to select an organisation and identify various HRM practices in that organisation
and list them.
In order to identify the HRM Practices Tesco plc has been selected has been discussed below-
 Helps to grow the motivations within the employee.
 Helps to evaluate the attendance procedures.
 Allocates rewards for the better planning.
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Select more than one practice and explain the benefits for both the employer and employee
providing appropriate examples for each type within an organisational context.
In this section two practices have been selected in a detailed way they are as follows-
Motivations in employees
It is the key factors that should be followed by the human resource department is to provide a
motivation between the employees. This helps in growing the productivity value of the company
as well as it also creates and build a company’s image in the long run. It helps in growing the
profit of the company in a great way (Hitka and Balážová, 2015).
Allocates rewards for the better planning.
This should be maintained and should evaluate in a proper way because it helps to grow the
creative skills ideas of the company. The employees should provide rewards for their outstanding
works and innovative ideas to grow the company’s productivity. It also helps in building up the
competition value within the employees in Tesco (Caza et al., 2015).
Now give details of how your selected practices will benefit your selected organisation in
terms of profit and productivity. Justify your answers with examples.
In order to grow the profit and productivity value the company, Tesco has received benefits
from-
 Increasing of product manufacture- when the employees receives rewards for their
best performance they helps in the growth of the product manufacturing, that increase
the sale amount in the company. This helps to turn out the company’s profit in the great
way.
 Enhanced Advertisement- Employees get higher motivations and they selected the best
way of advertisement .that helps to reach the mass in a very short time.
Conclusion
The above studies have been critically evaluates the multiple principles of HRM in the Tesco plc
and it has been evaluated in a detailed way.
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Task 2
What are employee relations?
The relation between the employees should be healthy and should motivate each other and build
an environment filled with positivity. The healthy relation between the employees also helps in
building the image of the company. The employees should encourage, make one another feel
positive, and help each other when they need any assistance. This type of environment also helps
Tesco Plc in developing an ambience where all the employees are treated equally and given a fair
chance of expressing their needs and grievances (Unsal, 2019).
In detail, explain with examples its importance in HRM decision making
The relations between the employees, the process of taking decisions of the company specially
the HR department get affected and the decision-making depends on the relations of the
employee. That is further sated below-
Work motivation: In order to develop the working of the employees the company’s HR
department take up many theories that are required to instigate motivation amongst the
employees and make them work with cohesiveness to attain the organisational goal. The
hierarchy theory of Maslow is also utilised by the company’s Human Resource to bring in
encouragement within the premises of the company. The decision-making of the HR also gets
less affected (Herzberg, 2017).
Positive Environment: The workplace of the company has to be very positive and healthy to
make the employees feel secure. The company has many responsibilities towards their
employees and making them feel secured about the work they are doing. They should also be
motivated to make them work with dedication and reach the maximum efficiency level of their
respective genre of work. While deriving at the conclusion of making the decisions by the HR
department a positive environment is required (Liew and Tan, 2016).
You are to identify and list various employment legislations that are key for an
organisation.
Legislations are crucial for the Tesco plc Company. Some of them are recognised below:
 Family and medical Act of 1993
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 Occupational Safety and Health Act, 1970
 Age Discrimination in Employment Act, 1967
Explain how these will have an impact on HRM decision making. Discuss the pros and cons
of each of the above-discussed legislations.
The laws that are discussed in the above study are explained here in context to Human Resources
decisions that they take in implementing the safety measures for the employees of the company.
This will also help in building fairness and equality in the premises of the company.
Age Discrimination in Employment Act, 1967
Pros
 No discrimination can be done towards the people who belong to the lower caste and fair
chances can be given to each individual (Sargeant, 2016).
 Discrimination based on age and sexuality should be abolished, this will bring a sense of
justice within the Company.
Cons
 This will also increase the level of pressure in terms of work on the employees of the
company.
 There can too many candidates appearing for the genre of work, which can be a problem,
as none can be employed for the same work.
Occupational Safety and Health Act, 1970
Pros
 This is a great help for elongating the lives of the employees (Rossin-Slater, 2017).
 This is also a great advantage in preventing accidents, radiations and other hazards.
Cons
 It is expensive for the company to incorporate.
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 This also requires having a proper analysis and understanding the faults that are present
in the safety measures of the company (Freedland et al., 2016).
Family and Medical Leave Act, 1993
Pros
 This allows the employees to have leave during any sickness that is serious for their
health.
 The company is bound to allow the employees to leave if the employee is pregnant, sick
or old.
Cons
 The particular work that is assigned to the employee is delayed.
 The company gets a lot of work logged and that creates a pressure on the employee once
they return from the leave (Demeritt et al., 2015).
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Task 3
Select a business organisation and give an introduction.
The company aims at building a strong relation of the employees and this leads to the better
working of the employee and the employer. This also establishes a good relation between the
different departments of the company.
Identify two vacancies in your selected organisation.
Two vacancies have been recognised within the organisation they are discussed below:
 Marketing Manager
 Talent Acquisition Manager
The job and person specification has been showed for the job vacancy in the particular
selected organisation:
The requirements’ that are needed in the Marketing Manager
Job Condition
Job designation Marketing Manager
Place London, England, UK, Hackney
Major Duties To supervise the offline and online marketing efforts
Remuneration €20,000 P.A
Person Requirement
Criterion To have an experience of 1.5 or more than that on the same genre of the work
Knowledge To have knowledge in marketing along with business administration
Figure 1: Job Condition and Person requirement for Marketing Manager
(Source: Created by the learner)
The job condition and person requirement for the particular company for the vacancy of
talent acquisition manager in Tesco has been showed below:
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F
Figure 2: Condition and Person requirement for Talent acquisition manger
Figure 2: Condition and Person requirement for Talent acquisition manger
(Source: Created by the learner)
Mention what recruitment and selection methods will be appropriate for those vacancies
and support your justification using theory with appropriate referencing.
The company Tesco Plc has various methods for employing candidates in their company, mainly
they follow posting for jobs online. Personal interview is considered the best process for
selecting candidates who are the best fit for the particular job.
Marketing manager
 How much knowledge do you have about social media marketing and affiliate marketing
along with other techniques of marketing?
 Which strategy can you apply to minimise the marketing cost and maximise the
visibility?
 How can you motivate your subordinates working under you?
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The requirements’ that are needed in the Talent acquisition manger
Job Condition
Job designation Talent acquisition manager
Place London, England, UK, Hackney
Major Duties Recruiting candidates all over UK
Remuneration €20,000 P.A
Person Requirement
Criterion To have an experience of 1.5 or more than that in hiring candidates all over United
Kingdom
Knowledge The candidate must have knowledge about business administration and special
knowledge on HR management.