Employee Relations and HRM Decision-Making at Tesco

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Human Resources Employee Induction
Manual
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Contents
Introduction.................................................................................................................................................3
LO 1 (D1)......................................................................................................................................................3
LO 2 (D1)......................................................................................................................................................8
LO 3 (D2)....................................................................................................................................................10
LO 4 (D2)....................................................................................................................................................12
Conclusion.................................................................................................................................................13
Reference list.............................................................................................................................................14
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Introduction
This study is based on the analysis of the human resource management. HRM is an essential part
of the business it mainly helps the company to handle their activities as well as performances.
With the help of the HRM department the company can get skilled and effective staffs in their
business. Like this their productivity can be developed in a positive way. However, in terms of
conducting the study the company Tesco has been selected. Tesco is a supermarket of UK. They
have been properly running their business in the competitive environment. The main purpose or
mission of Tesco is to provide gain effective profit in their business. The objective of the
organization is to provide high quality products in attractive prices to their customers. On the
other hand, the vision of the organization is to be the most successful supermarket in te
international market. With the help of this assignment the each and every factor of HRM in
relation to Tesco can be identified.
LO 1 (D1)
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing an organization (M1)
As per early discussion it can be analyzed that the HRM has effective impacts on the business.
The companies can get some benefits from the Human resource management. Therefore, this has
some purposes and functions which are applicable to the workforce planning as well as the
resourcing of Tesco. Thus, the purposes of HRM are
 To maintain proper employee relation
 Managing the cultural differences in the company
 Developing the performance of the company and so on.
Along with this there are some functions of HRM which are given below
 Recruitment: As per Fazl and Farooq, (2018, p.148), this factor is related to the resource
of Tesco. With the help of the staffs the company can effectively handle their business
process. So, selecting efficient people as the staffs is an important task which requires
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proper planning. However if the company does not hire right staffs then they can face
difficulties to handle their activities.
 Training and development: This can develop the skills of the staffs as per the needs and
demands of the workplace the company. Some training can also be provided by the
HRM team to the employees as well. Thus, the main purpose of the HRM is to develop
the overall performance of the company along with the employees.
 Health and safety of the staffs: As stated by Gani, (2018, p.107), the health and safety
need to be maintained by the organization for the employees. In this case the staffs can
get motivated. Sometimes the company cannot provide proper health and safety due to
lack of strategy.
 Employee relation: The employee relation needs to be maintained by the organization.
HRM team of Tesco maintains the relation with the staffs by motivating them. In this
case some rewards can be helpful for the company.
Thus, this is how the HRM functions can provide the talents and skills to Tesco as well as
this can be used by the organization in terms of fulfilling their business objectives.
P2 Explain the strengths and weaknesses of different approaches to recruitment and
selection (M2)
There are different kinds of recruitment processes such as internal as well as external
recruitment. Both the recruitment processes have some strengths and weaknesses such as
Internal recruitment
In this case the staffs can be recruited by the company among the families and relative of the
employees.
Strengths Weaknesses
 The internal sources have been
used by the company in this
process. Thus, the people can be
familiar with the work
environment of the organization.
 The internal recruitment can be a
cause of neglecting jobs of the
staffs.
 They do not interact with new
employees thus it can provide
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 Effective user friendly
environment can help them to get
motivated as they can easily
communicate with the
management.
issues in the worlplace.
 The staffs do not have much
concern about the competition as
they do not have the fear of leaving
their job.
External recruitment process
In this case the company can recruit from the external market and sources. This also has some
strengths as well as weaknesses such as
Strengths Weaknesses
 With the help of this recruitment the
company can get the chance of
hiring much skilled staffs (Glaister
et al. 2018, p.148).
 They can be properly trained and
experienced.
 They can be serious about their job
and they want to achieve something
in their new workplace this can
develop the performance of the
company.
.
 The new employees cannot have the ideas
regarding the workplace and this can
provide them some difficulties to work.
 They also can face difficulties in order to
collaborate with the old staffs of the
company thus it can provide negativity on
their performances.
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The companies can have the choices of selecting proper recruitment process as per their needs. In
this case of selection processes are also there which can be used by the companies for their
recruitment process.
Interview
The HR manager can try to identify the IQ level of the people by asking them different
questions. This selection process also can have some strengths and weaknesses such as
Strengths Weaknesses
 They can effectively select
knowledgeable people
(Kokkranikal et al. 2018, p.12).
 The communication level, IQ
level, family culture can be
identified with the face to face
interview.
 Sometimes the managers can face difficulties
ton select the right people.
 This is not much reliable as the candidates may
not have any practical knowledge.
Pre employment testing
This selection process helps the HR managers to eliminate bias from the organization easily. The
strengths and weaknesses of this selection process is given here
Strength Weakness
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 This is reliable in comparison to
other selection methods.
 The overall qualitative as well as
quantitative can be easily
identified from this.
‘
 The HR managers cannot get each and
every detail of the staffs with this
method (Lipshaw, 2018, p.90).
 Some candidates may not be honest to
the HR managers so this can develop
some issues.
LO 2 (D1)
P3 Explain the benefits of different HRM practices within an organization for both the
employer and employee
The HRM can provide many benefits to the company Tesco and this also provides useful
benefits to the employees of this organization as well. Proper HR planning can help the company
to manage their resources effectively and this also helps to sustain in this market successfully.
However different benefits are available and these are as follows
 Conflict resolution: Tesco is a large organization and they have many employees.
Therefore many cultural people working here and they are facing culture issues here.
Thus conflict is arising among them and this creates negative impact towards the business
process of Tesco. Therefore the company needs to focus more on human resource
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planning for resolving cultural issues within the organization effectively and this can also
helps the company Tesco to maintain good relations with their staffs successfully.
 Training and development: According to Adjibolosoo, (2018, p.75), the competitive level
in this retail industry is increasing and therefore Tesco is facing tough competition in the
UK market. Thus the company Tesco needs to give proper training to their staffs for
developing their skills in an effectively. Proper training and development can also helps
the company to encourage the staffs towards the company successfully and proper human
resource planning can help the company in this case.
 Information resources: Proper HR planning helps the company Tesco to provide
organization policies, employment policies and others details to the employees and
therefore with the help of this employees are getting aware about the opportunities easily.
This also helps the company Tesco to solve different employee issues within the
organization successfully and also helps the company to improve their recruitment and
selection process effectively. This is very useful for both the employers and employers
and therefore the company Tesco and its employees both are getting useful benefits from
this.
Therefore after analyzing this it can be said that proper human resource planning can help the
company Tesco to run their business successfully in this UK market and this also helps the
company to manage their resources effectively. Apart from this proper human resource planning
also helps the company to provide career development opportunities to the employees easily and
therefore with the help of proper HRP this company can sustain in this UK market successfully.
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational
profit and productivity (M3)
According to Adjibolosoo, (2018, p.75), Tesco is running their business effectively in this UK
market, but still the company needs to adapt different HRM practices for gaining advantages
over other rivals easily. This organization is following different HRM practices for increasing
their profit and productivity effectively. The effectiveness of different HRM practices are as
follows
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 Health and safety: Maintain health and safety in the workplace is very important for the
company to run their business successfully in this market. However employees in this
organization are facing different issues and in this case maintaining health and safety in
the workplace can help the company to resolve the employees and the develop the safety
successfully. Apart from this proper HR practices also helps the company to motivate the
staffs easily and in this way the company can also enhance their sales and productivity
easily.
 Feedback: Giving feedback to the employees also help the company Tesco to develop the
skill of the employees successfully and developing skill of the employees also help the
company to run their business easily in this market (Al Marhoobi and Atan, 2018, p.8).
Collecting feedback from the employees also helps the company to resolve employee
issues easily and providing proper opportunities to the employees also help the company
to develop their sales and productivity effectively.
 Rewards: The Company Tesco needs to offer performance appraisals, bonuses and
rewards to their employees for encouraging them towards the workplace successfully.
Encouraging the employees also helps the company to develop their performances easily
and developing the performances of the employees can definitely help the company to
increase their overall sales and productivity easily.
 Knowing and sharing: the organization needs to share all the policy details among the
employees and providing details to the employees can help the company Tesco to
maintain good relations with the employees successfully. This also helps the employees
to deal with the policies easily and therefore they are getting motivated as well. This also
helps the company Tesco to enhance their productivity and sales easily.
LO 3 (D2)
P5 Analyse the importance of employee relations in respect to influencing HRM decision
making. (M4)
In terms of getting proper benefits from the staffs it is essential for the companies to maintain a
good relation with the staffs. Tesco is a successful company and they have proper reputation in
the market. In this situation it is very important for them provide proper services to their staffs as
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well as the customers. The customers can get satisfied with the services and they can increase the
sales of Tesco. The services can be provided by the staffs to the customers. Thus, the staff
satisfaction can be identified as an effective factor for Tesco and their business. With the help of
effective services as well as facilities the staffs can be satisfied in a proper way. On the other
hand, the employee relation is the factor that makes a good relationship among company and
employees. Thus, it is also a factor which can motivate the staffs in an effective way. In terms of
getting proper benefits the company must maintain effective relations with the staffs. When the
staffs of the company get satisfied then they can perform more actively which can automatically
provide benefits to the company (Lv et al. 2018, p.900). Therefore, maintaining good relations
with the employees can help the company to bring success towards the company easily. Along
with this the company also can manage the employee issues with the help of proper strategies.
This is how the staffs can be get motivated and they try to give some benefits to the workplace.
However, the company also can take the helps of rewards, proper communication as well
incentives and so on. These factors can easily satisfy the needs and demands of the staffs and
they easily get influenced by the organization. Like this the HRM team can properly manage
their relationship with the staffs and the organization can develop their performances and
enhance their profits.
As per MacMahon, (2018, p.298), thus, Tesco must adopt proper plans for developing their
relation with their staffs. On the other hand, the company also needs some plans for sustaining in
the competitive market with effective approaches. The management cannot take all the decision
alone thus they can need some helps of their staffs. Thus, they can share the details of the
company with the staffs and the employees also provide different types of opinion in the decision
making process. Like this Tesco can easily get beneficial in their decision making process.
Proper relation with the staffs is important for developing effective decision. Thus, it can
influence the decisions of the HRM. Along with this they can identify the needs and demands of
the staffs with the help of the relationship as well. Like this they can easily manage the
workplace as per the requirements of the employees so this is also an influential approach of
HRM decision as well.
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making. (M4)
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The HR managers of Tesco have the responsibility to manage their employees effectively and
they also have the responsibility to give proper training to their employees for motivating them
towards the work easily. However it is very important for the HR managers to know all the
workplace related laws for managing the employees successfully and this also helps the company
Tesco to run their business prominently. Different workplace related laws are as follows
The fair labour standards act- as per this law all the companies need to pay minimum wages to
their employees and therefore the company Tesco also needs to pay minimum wages to their
employees for retaining their employees. This can affect their decision making process as well.
Occupational health and safety act- as per this law all the companies need to provide health
and safety to their employees in the workplace. As sighted by Connelly and Torrence, (2018,
p.10), like this Tesco also needs to provide health and safety to their employees in the workplace
and this can also affect their decision making process as well.
The key elements of employment legislations and the impact on HRM decision making are
as follows
The Civil Rights Act-as per this law companies need to protect their employees from race,
religion, sex and colour issues and like this Tesco also needs to protect their employees from
these things. This also affect their decision making process as well.
The Equal Pay Act-as per this law companies need to pay equal compensation to their
employees and like this Tesco also needs to provide equal compensation to their employees. This
also affects their decision making process as well (Demir, 2018, p.67).
The Age Discrimination in Employment Act-this law protects the employee over the age of 40
from being discriminated during the hiring process. This also affects the recruitment process and
the decision making process of the company Tesco.
LO 4 (D2)
P7 Illustrate the application of HRM practices in a work-related context, using specific
examples. (M5)
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Technology is improving and with help of this everyone is getting connected with each others. In
the modern HRM practices the companies like Tesco are also using the technology in terms of
developing the activities in relation to human resource management.
Track System of the applicant: it is a very important tool and with the help of this the HR team
can track the resumes of the applicants easily. It is also very useful in terms of developing the
rigorous scan to resumes of the people.
Mobile Recruiting: this method can be very helpful for the employees and with the help of this
candidates can share their resumes directly to the company website with the help of mobile
phones. This can help the candidates to access the information in anytime from anywhere. Like
this the recruiters can proper analyze the resumes of the candidates and recruit the people over
phone calls through mobile interview.
Career Pages and Job Boards: it is also a very important tool for fitting the career pages
and job boards in different platforms. As per Dima et al. (2018, p.461), in the mobile, the
career pages are required to get optimized and therefore it is very useful. Social media
advertisements are becoming very popular as well and in this case this technology is also very
useful as well.
Conclusion
After analyzing the assignment it can be seen that, to develop a business proper HRM approach
is important. The company Tesco can easily develop their activities in the competitive market
with the help of effective staffs. The staffs can get motivated and they can work actively with
proper HRM practices. However, the functions of HRM also can help the company to develop
their strength with skilled staffs. The company needs to maintain some employment legislations
to manage their HRM activities in a proper way.
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