Tesco HRM Practices: A Detailed Report on Human Resource Management

This report provides an analysis of Human Resource Management (HRM) practices at Tesco, focusing on the purpose and functions of HR, recruitment and selection approaches, advantages of HRM, effectiveness of HR practices, importance of HR relations, and human resource legislation. It details Tesco's recruitment process, training programs, and performance appraisal methods, including the use of internal and external sourcing for recruitment, the provision of regular training to employees, and the implementation of 360-degree performance appraisals. The report also highlights the importance of effective communication and employer-employee relationships in enhancing productivity and overall organizational development at Tesco. It concludes by emphasizing the role of HR in creating a holistic work environment and improving the company's performance in the market.

HUMAN RESOURCE OF MANAGEMENT OF TESCO

Table of Contents
Introduction.................................................................................................................................................3
P1 Purpose and functions of HR in an Organisation:...................................................................................3
P2 Approaches and effects of recruitment and selection..............................................................................4
P3 Advantages of human resource management in an organisation............................................................6
P4 Effectiveness of hr practices the organisation.........................................................................................8
P5. Importance of HR relation.....................................................................................................................8
P6 Human resource legislation of an organisation.......................................................................................9
P7. Applying HRM practices in Tesco........................................................................................................9
Conclusion.................................................................................................................................................10
Reference:..................................................................................................................................................11

Introduction
Human resource management plays a very crucial role in maintaining the efficiency of the
employees of an organisation. The human resource management of an organisation looks after
the recruitment and training process of the employees of an organisation. They are responsible
for creating a proper work environment in an organisation. The performance appraisal decisions
are also taken by the human resource management of an organisation. The HR personnel looks
after the employee's’ benefits, health care and compensation so, that their efficiency can be
increased. The efficiency of the employees also enhances the productivity of the organisation in
domestic and international market. In the given assignment the role of human resource
management in enhancing the company’s performance in the marketplace will be discussed.
P1 Purpose and functions of HR in an Organisation:
Presently all the organisations in the economic market has human resource management to fulfill
the goal of the organization. The human resource management help the organisation in
increasing the overall output of the organisation in the domestic and international market. The
human resource management of an organisation looks after the performance of the employees of
an organisation. They efficiently solve the employment related issues of the employees so, that
the working environment in an organisation gets improved. The human resource management of
an organisation develops an effective communication process between the management and the
employees. So, the overall working environment of the organisation gets enhanced to motivate
the employees to give their best in their work. Functions of Human Resource Management in an
organisation are as follows:
Recruitment process: According to Mollah, (2014) the main function of the Human resource
management of an organisation is to recruit employees for the organisation so, that the man
power of the company gets increased in order to enhance the overall productivity of the
organisation in the market. The human resource management of Tesco recruits the employees on
the basis of the vacancy. Initially they announce the vacancy within the house for the employees
willing to take promotion then they post the vacancy details on their official website and on
social media so, that the news reaches to the targeted candidates within no time.
Selection process: The human resource management of an organisation selects the most
deserving candidate for the organisation so, that the overall productivity of the organisation

gets enhanced. Screening of the employees plays a very important role in the process of
recruitment because through screening the best employees for the organisation can get selected.
The Human resource management of Tesco selects the candidates by conducting internal
assessment in their stores. Following the same, they can find the desirable candidate for the
employees.
Training: The human resource management of the organisation provides training to the
employees so, that their efficiency of the employees can be increased. The efficiency of the
employees improve the overall productivity of the organisation (Ibrahim et al. 2017)
The human resource management of Tesco provides training to the employees at regular interval
so, that they can brush up their efficiency. The company provides training to the employees so,
that they can identify the needs of the targeted audience and helps the company to increase their
productivity in the market. While giving training to the employees the management follows
certain process like job rotation, tutoring and mentoring.
Development: According to Khan (2017) the human resource management of an organisation
looks after the overall development of the employees of an organisation. Tesco looks after the
overall development of the employees of an organisation in order to create holistic working
environment in the organisation.
Performance Appraisal: human resource management of san organization looks aft6er the
performance appraisal of the employees to motivate them in work because motivation helps an
employee to increase the efficiency in work. Tesco provides 360 degree appraisal to the
employees to motivate them in work (Hughes, 2015).
Impact of HR on the organisation:
As stated by Boone (2017) the human resource management of the organisation plays a very
crucial role in an organisation.
It looks after the training and development of the workers of the enterprise in order to increase
the business activity and overall efficiency of the company in the market. The human resource
management of the organisation creates a holistic work environment for the employees of an
enterprise in order to increase the output of the company in the market (Johnston, 2017)

P2 Approaches and effects of recruitment and selection
The main function of Human Resource Management is to recruit select the employees for an
organisation to enhance the output of the company. The recruitment process has various
approaches that are explained below:
Internal sourcing: When the company announces the vacancy within the company employees is
known as internal sourcing. Presently, the companies prefer internal resourcing to reduce the HR
cost of the company. In Internal sourcing no training is needed to be given to the employees of
the company (Wirtz, 2016).
External sourcing: When an organization posts the vacancy related information outside the
company through advertising is known as external sourcing. The company can spread the
vacancy information in the company’s website , in the social media or through mass media so,
that the news researches to the targeted audience within no time. Sometimes the companies
spread the vacancy news through the employee newspaper (Rees, 2017, p. 60).
Third party sourcing: when the company initiates the recruitment process through agents is
known as third party recruitment. In third party recruitment the company needs to pay certain
amount money to the consultancy for the recruitment process. Through third party recruitment
proper talent cannot be chosen every time.
Tesco does the recruitment process through direct and indirect sourcing . At first they announce
the vacancy to the in house employees willing to take promotion followed by positing the
advertisement on their official website and social media so, that it can reach to the targeted
candidates quickly. Tesco conducts an internal assessment while selecting the employees for
various posts followed by the personal interview. In the company website they have a button
through which the candidates can apply for the most job for them because efficiency in the job
help to increase the overall output of the company(Paillé, 2017, p. 80)
Advantages and disadvantages of the selection process:
Internal sourcing: the advantages of internal sourcing are as follows:
● Internal sourcing gives an promotional opportunity to the internal employees
● Internal sourcing involves less HR cost
Disadvantages of internal sourcing are:

● No training is provided to the employees since they belong to the company and are
acquainted to the company’s policies
● Neglects overall development of the employees
● Salary hike of the employees are less compared to external sourcing
Advantages of external sourcing
Advantages of external sourcing:
· Increases the employment opportunity among the unemployed youth
· Overall development of the employees is not neglected.
Disadvantages of external sourcing are:
· Internal candidates does not get an opportunity to improve
· High HR cost has trainings are provided to the employees as they bare new in the
organisation.
Advantages of the third party hiring are:
· Less burden to the company since the recruitment process is done by the consultancy
· Less company expenditure.
Disadvantages of Third party hiring are:
· Selection process is not up to the mark since the company is not directly involved in the
recruitment process
· Salary of the employee gets deducted since certain amount of money is paid to te thirds
party from the employees CTC.
P3 Advantages of human resource management in an organisation
Employer-employee relationship is an important factor that a retail giant like Tesco can improve
productivity. It is not possible to maintain a better relationship without having clear aspects of
issues, benefits and regular work operations. Human resource practices cover all of these aspects
and following the same, Tesco is getting the advantages of some efficient HRM practices.
The evaluation of the company: Different business contexts have varied human resources
policies in order to maintain work operations, product distribution along with maintaining
customer satisfaction. Tesco have varied branches of retail units that human resources policies
hold greater importance. The review of the HR policies benefits the employees because it creates
a holistic development in the organisation, which will motivate them to increase the efficiency. If
the efficiency of the employees’ increase the production of the organisation will get increased

which, in turn will enhance the productivity of the company. Thus, it can be said that that the
review of the company benefits the company as well as the employees. The HR department of
Tesco reviews the company policies to enhance the position of the company in the market of UK
as well as to promote individual development of the employees.
Cooperation among the workers; The human resource management helps to develop a team
spirit among the employees of the organisation. The employees of Tesco have developed team
spirit due to the efficiency of the human resource management.
Efficient communication: The human resource management bridges the communication gap
between the employees and the management by creating effective communication process .
Effective communication process helps support both employee and employer to share
information. In terms of work operations, it is beneficial to have efficient communication that
Tesco maintains.
Benefits of performance Appraisal: The HR department of Tesco motivates the employees by
providing performance appraisal. If the employees are motivated they can work better and help
the company to enhance the output. The HR department of Tesco looks after the 360 degree
development of the company to enhance its growth worldwide. Thus, it can be said that HR
department of a company provides an overall benefit to the company. It improved employer-
employee relationship.
HRM practices in an organisation
In an organisation HR looks after the development of the of the organization. HRM practices in
an organisation are given below:
Recruitment: HR recruits employees for the company to enhance its production process. In
Tesco, the human resource management announces the vacancy within the company that the
employees get a chance of promotion. In order to make recruitment of new employees, employer
should have the support from HRM. Besides that, based on work criteria Tesco can better choose
required qualities of professionals to be hired.
Selection: it is a very crucial activity for a human resource management. It is a fact that efficient
employees can increase productivity of Tesco. Tesco selects the employees by conducting an
internal assessment to check the employee's knowledge about the company.
Training Development: This is another important responsibility of the Human resource
management. To enhance the employee's efficiency training must be conducted at regular

interval. The human resource management should promote the overall development of the
employees to enhance their activity in order to gain profit in the market. Tesco provides regular
training to the employees in order to increase their efficiency. It is a simultaneous benefit of
Tesco HRM that employer and employee experience. Training support of HRM increase
efficiency of new employees and employers get enough space to evaluate efficiency.
Communication: The human resource management promotes holistic development in the work
in place by promoting effective communication process between the employees and
management.
Performance appraisal; performance appraisal must be given to the employees to motive them
in work. Tesco provide 360 degree appraisal of the employees. Having such appraisals,
employees can get motivation and Tesco can strengthen employer-employee relationship in an
effective way.
P4 Effectiveness of hr practices the organisation
The human resource management of an organisation is the backbone of an organisation. It looks
after the development of the employees of the organisation. Its activities include recruitment,
training, performance appraisal, communication process and development of the employees.
Review of the strategies: An Effective human resource management reviews the strategies of
an organisation so, that the overall productivity of the company gets enhanced.
Effective communication process; an effective human resource designs, an effective
communication process in the organisation so, that the organisation can functions transparently
in the market. The HR of Tesco has designed effective communication process through social
media in order to secure a position in the market
Training and development; an effective human resource provides effective training to the
employees so, that their effectiveness can get increased. The effectiveness of the employees
speeds up the production process as a result the overall output of the organisation will get
enhanced (Morley et al. 2015).
Appraisal process: An effective human resource management gives proper appraisal to the
employees of the organisation so, that they get motivated at their work. Motivation increases the
overall efficiency of the employees which, in turn increases the output of the organisation. This
is the only reason why, Tesco is one of the leading brand of UK.

P5. Importance of HR relation
Human resource plays a crucial role in maintaining the relationship of the employees in an
organisation. The importance human resource in maintain the employee relation is as follows:
● Human resource management conducts various activities in the workplace through which
the employees get chance to interact well with each other (Mishra, 2016, p. 200).
● Human resources management bridges the communication gap in an organisation due to
which, the employees and management shares a cordial relation among them.
● HR department of an organisation should take initiative to celebrate birthdays and
anniversary of the employees so that the employees get an chance to interact with each
other well.
● The Human resource management should provide performance appraisal among the
employees so, that the worker get motivated at their work.
● The HR should plan for official trips for the employees so, that they don't feel over
burdened at their work.
The effective human resource management enhances the cooperation among the workers. It
develops the communication process in an organisation. They should provide performance
appraisal to the employees of the organisation in order to enhance the overall productivity of the
organisation. In Tesco, the hr department conducts hr activities in the organisation so, that the
relation between the management and employees get enhanced.
P6 Human resource legislation of an organisation
Human resource management of an organisation should follow some rules and regulation for
proper functioning. The legislation that should be followed by the employees of the company are
discussed below.
● They must follow equal pay act which states that all employees in an organisation must
be paid according to the work done by them. Proper salary and incentives must be paid to
the employees irrespective of caste, creed, sex
● To enhance the productivity of the organisation Data protection act must be followed
according this act all the data’s of the company must be kept secretly and nothing should
be spread out of the company by the employees because it may hamper the security of the
company

● The HGR management should follow the discriminatory act which states that all the
workers of the organisation must treated equally by the organisation. No discrimination
should be made on the basis of caste m, sex and gender
● The company should follow the health and safety act which, states that the company
should look after the safety of the workers in order to promote their efficiency.
Task 2
P7. Applying HRM practices in South wood College
Job description
Job role: Educator
Purpose of the role: Engagement of beginners into a learning activity so that they can gain
diverse knowledge. Curriculum standards have to be maintained properly. Performance of the
students is required to be assessed along with collecting the details of each student. Disciplined
atmosphere has to be maintained within the College premises.
Duties of a teacher: Educators need to comply with the rules and regulation of the college.
Protection of students from any kind of ill activities is the major requirement. A collaborative
learning atmosphere is required to be prevalent among the college. Communicating with the
learners and also with the subordinates in case of any kind of problems has to be followed.
Teachers have to be an active participant of meetings of the college that are arranged for the
benefit of the institute.
Degree of Education: The candidate needs to possess a teaching degree from a reputed
institution. They need to have experience of minimum 5 years in the respective field. The
candidate is required to possess a post graduate degree in a particular subject.
Person specification
The candidate needs to be mentally sound and should be free from any kind of physical
deformity. They needs to very punctual with time as they have to bring up the students in the
most effect way.

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Steps to screen the candidates
 Going through the candidates’ resume properly
 Enlisting the appropriate candidates for an interview
 Setting the date for the interview and informing the candidates
 Candidates have to be asked different questions when they face the face-to-face
interview.
 Selecting the best among all the candidates after consulting with the recruitment
committee.
Conclusion
The human resource management of an organisation looks after the development of the
organisation. It looks after the training process, recruitment process, selection process and
training of the employees of an organisation. In the above case study the Human resources
management of Tesco has been discussed by focusing its role in the recruitment, selection
training and performance appraisal in the organisation. Thus, it can be said that HR is the
backbone of a company which enhances the performance of the enterprise in the market.