Strategies for an Inclusive and Diverse Workforce: Tesco Report

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This report, focusing on Tesco, examines strategies for building an inclusive and diverse workforce to gain a competitive advantage. It outlines the project's aims and objectives, emphasizing the importance of diversity in today's globalized business environment. The report details a project management plan, including scope, communication strategies, resource allocation, cost analysis, time management, quality control, and risk assessment. It discusses various aspects of project management, such as the use of Gantt charts, work breakdown structures, and both quantitative and qualitative approaches to achieve set goals. Data analysis tools and techniques are explained, and the report concludes with findings, self-reflection on learning, and suggestions for further improvements. The report highlights Tesco's initiatives to promote equality and diversity, examining its impact on workforce efficiency and identifying advantages of building diversity within the company.
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Managing a
Successful Business
Project
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Table of Contents
TITLE:.............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
P1) Prepare aims and objectives.............................................................................................3
P2) By including scope, communication, resources, cost, time, quality and risk design Project
management plan....................................................................................................................4
P3) Explain Gantt Chart and Work Break Down structure....................................................6
................................................................................................................................................8
................................................................................................................................................8
P4) Discuss quantitative and qualitative approach so as to attain set goals and objectives. . 8
P5) With the help of appropriate tools and techniques explain data analysis .....................10
P6) Draw conclusion from the findings................................................................................19
P7) Study the undertaking to accomplish set goals and objectives and own learning and
performance..........................................................................................................................19
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................21
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TITLE:
To determine the strategies and initiatives that will help an organisation in building an
inclusive and diverse workforce”. A study report on Tesco.
INTRODUCTION
To gain competitive advantages in cut throat competitive world it is very important to
adopt diverse culture in the workplace. By doing so more and more innovative ideas is generate
from distinguish background of people (Al-Jenaibi, 2017). In today's era everyone is framing
strategies to build equality and diversity in workplace so that tough competition can be created
for others. In to order to survive for longer time duration it is the most essential element. In order
to complete this report Tesco is selected. It is general merchandise retailer store whose
headquarter is in Welwyn garden City, United Kingdom. This successful company came into
existence in the year 19119 by Jack Cohen. This organization is serving it's product and services
across Thailand, Malaysia, Hungary, Poland and so on. The product served by Teso is
supermarket, Hypermarket, superstore and convenience shop. There are numerous subsidiaries
offered to the customers such as, Tesco banks, Tesco Ireland and so on. This assignment covers
aims and objectives of the project. Project management plan is prepared so that all resources can
be utilized properly. Enterprise is using Gantt Chart and work break down structure is studied in
order to make complex task simple in nature.
P1) Prepare aims and objectives
As the globalisation is increasing the composition of employees working at companies
are changing which means that employees belonging to different countries having different
culture, religion, language, experiences, expectations etc. are working in businesses. This brings
a need of promoting equality and diversity at the workplace so that equal opportunities are given
to all the employees which help in integrating the diverse workforce which helps the company in
maintaining a healthy working environment. It also helps the company to retain its employees
which increase its competitiveness in the market.
Project: A project is a series of activities which are carried out in a sequential manner so that the
a specific outcome can be reached. A project gets completed by a team who are given specific
tasks which they have to complete within a specific time-frame and by using the available
resources.
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Project management: It is the managing of complete project from its start to its finish by using
various processes, methods, skills, knowledge and experience which can help in achieving the set
target.
Aims:
To determine different strategies and initiatives that can be used by organisations to
develop diversity and inclusiveness of workers which will help the organisation in gaining a
competitive advantage in the market.” A study report on Tesco.
Objectives:
To enhance knowledge regarding diversity in Tesco.
To examine how it influence overall workforce efficiency of Tesco.
To identify advantages of building diversity in working premises of Tesco.
To study the strategies by which impact of diversity can be overcomed within Tesco
premises.
P2) By including scope, communication, resources, cost, time, quality and risk design Project
management plan.
The process of planning the project fast can be done by understanding what actually the
title of the project is all about and what it is demanding for. By understanding the project aims
and objectives appropriately in the initial stage rest other work can be done faster. The process of
implementing the project can be done faster by allotting project activities to the employees
according to their skills and abilities. By this assigned task of the project can be accomplished
more quickly. More stakeholders can be involved in planning the project by rewarding those
workers who took voluntary participation who gave their initiative at the time of planing the
project. By this other stakeholders can be motivated to take part accordingly in planning the
project. Project can be done more effectively with less cost with the help of primary data
collection method. By this authentic data can be collected from communicator with less
resources and fund. There are three types of research design which are, descriptive research
design, exploratory research design, and experimental research design. In order to make the
project process more simple and understandable for all project member descriptive research
design is adopted. This is because it is associated with describing problems and it's solution. This
is more specific study. On the other hand descriptive study rests on one more hypotheses.
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A document that contains complete details regarding every phase of a project is known
as project management plan (Bardach and Patashnik, 2019). PMP main components are,
planning, executing, monitoring, initiating, executing, controlling and controlling. It is used by
the organization so that set goals and objectives can be attained easily. This plays a significant
role in an organization as well as assist firm to run the business smoothly in cut throat
competitive world. The main purpose of project management plan is to ascertain project
outcomes, who will be involved in the project, how a successful outcomes will be attained, how
the project will be determined and communicated. The benefits of project management plan are
as follows:
Helps in setting scope, schedule and budget accurately from starting.
All the resources related to business are arranged in effective manner.
The ratio of meeting desired outcomes is increased.
Project management plan by including scope, communication, resources, cost, time, quality and
risk are explained as follows:
Organisational Structure: The structure that will be followed to complete the project
within time so that the objectives can be efficiently achieved will be functional structure so that
the tasks are distributed among the research team members depending on the skills and abilities
they possess. This will help the team members to perform the work allotted to them in an
efficient manner so that the goals and targets are achieved within time.
Scope: The project scope is wider in nature all the resources are utilized properly in order
to attain the set standards in intense competitive world (Bryson, 2018). All the data gathered
from should be arranged in effective manner so that best results can be attained in cut throat
competitive world. However, this research will help the project manager to enhance their
particular skills, which are, analytical skills, data collection skills, research skills and so on that
directly open up opportunities for them in future.
Communication: Researcher in order to attain desire results use two way free flow of
communication. Proper communication channels are adopted by the team mates in order to
transfer the important information among the members so that in the set deadline project can be
completed. Moreover, an adequate communication must be there to designed in order to
complete specific research work in open market place. Along with this while conducting the
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research work effectively and efficiently written communication matrix is used in an
organization (Carter, 2018). Additionally, equal opportunity is given to all team members to take
decisions regarding this research. Audio conferencing, Emails, Chats and messaging, formal
written documents, blogs, face to face conversations etc. are various communication matrix
which can be used by firm in their day to day operation activity.
Information Receiver Method of
communication
Sender
Aims and
objectives
Students Email Researcher
Research
methodology
Students Email Researcher
Data collection
and analyses
Students Email Researcher
Resources: To conduct the research work effectively and efficiently numerous resources
such as, human capital, financial, books, magazines and other resources are utilized properly so
as to accomplish set goals and objectives in proper manner. To complete the set task in the set
deadline it is very important to use the resources in productive manner in global market. There
will be a requirement of 7 laptops (1 for the researcher and other 6 for the research team
members), 3 mobile phones so that the researcher can effectively communicate with the
management of the company, 1 printer so that information collected from online sources can be
printed and 1 office where the research team can work efficiently.
Books, journals, interview, questionnaire, articles etc. are various resources through
which data can be collected for the research project. Here, questionnaire is used to accumulate
authentic and reliable information for the findings.
Communication matrix: It is an assessment tool that is designed so that communication
can be structured which will help the team members who are involved in the project to
communicate efficiently with the researcher, the other team members, project manager and the
outsiders. This framework help in the flow of information smoothly among the desired parties so
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that the goals of project are achieved. This matrix help in taking effective decisions by keeping
the right people informed with the right information.
Cost: To grow the business in neck to neck competitive market place cost plays a
significant role. Investigator having sufficient fund can accomplish the set aims and objective
effectively. Moreover, firm is able to gain competitive advantages against rivalry in cut throat
competitive world. Lack of funds can be overcome by gathering cash amount from banks,
relatives, friends, friends and other financial institutions and so on (Ferenczi, 2018). The
estimated budget required for research work is mentioned below:
Estimated Budget
Particulars Amount (£)
Cash cost of diversity £30000
Opportunity costs of diversity £20000
Costs of legal compliance £10000
Business risks of diversity £8000
Total Cost £68000
Time: In order to create tough competition for others in intense competitive world
researcher requires 7 weeks to complete the assigned project effectively. Company frame tactics
to complete each and every task in the set deadline so that in the set time frame project gets
finished in proper manner. This plays a significant role in an business administration.
Quality: Data are collected from primary data collection method for their research work.
Along with this qualitative approach is used by investigator for their research work (Gurung and
Prater, 2017). It mainly focus on quality which is a positive mark for the company. By doing so
large customer is attracted for the project and it's information. Various quality control techniques
can be used by the researcher so that authentic and reliable sources are used in order to collect
information so that the quality of the project can be maximized. Quality control chart, flow chart
etc. can be used by the researcher to check the quality of work. Quality control chart is the best
tool to maintain the quality of the project. It is a tool which depicts graphically the degree to
which the sampled products and processes meet the specification of the project. This will help in
regulating the quality of research.
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Risk: While completing the assigned work in effective manner many risk factor like, less
interested people in answering question, funds, etc. is faced by company. This involves certain
barriers that affects the research quality in negative manner. People were assured that their view
points is very important for their project. Along with this benefits of the their thought was
explained to them. By this respondents were agreed to answer the question effectively.
Crises/Emergency
Description
Tendency of risks to happen Risk Avoiding Techniques
Deficient assemblation of data
and information
Average Appropriate planning and
voluntary participation of
researcher will aid the
deficient assemblation of data.
Irrelevant data and information Average It is challenging analysis of the
firm objectives will assist in
resolving these problem.
Rush for completion in the set
time span
High By following WBS in proper
manner project can be
completed in the set time span.
Loss of information Average I will store the gathered data in
several places like, in e-mail,
laptops, computer, mobile,
USB etc. in order to misplace
the data.
P3) Explain Gantt Chart and Work Break Down structure
Gantt Chart: It is a bar that is used in illustrating schedule of a project and in showing
relationship between certain activities and current schedule status. It is utilised by project
manager to able to showcase extra information about different tasks and phases of a specific
project. It also shows the manner in which each and every task is utilised (Hajro and Pudelko,
2017) .
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Work Break Down Structure: It is a tool of project management plan that helps in
breaking down a project into smaller components. This method is usually taken into use for
simplifying the execution of a project by breaking down managerial chunks. It helps in
accurately organising of a project and adequately assigning responsibilities to the project team .
Moreover, by using this tool researcher can estimate the time, cost and risk that is utilised to
implement this project (Ibarra and Kitsuse, 2017).
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P4) Discuss quantitative and qualitative approach so as to attain set goals and objectives.
Qualitative approach: In an organization investigator use this approach in their findings
as it ficus on quality work. Which helps in providing meaningful information with less
mathematical figures in it.
Quantitative approach: Here, more of graphs, diagram, pie chart etc. are used in the
research work which assist client to grab the things easily. Quantitative approach make the
research work more attractive and informative in nature.
Tesco adopts both quantitative and qualitative approach for their findings. This helps the
organization to bind customers for longer time period with their project Which is a positive mark
for the company (Kane, 2017).
Primary data collection method: Sampling, survey and on are used in primary data
collection method. Here the information gathered is fresh and is not used by any the researcher in
their findings. It helps to draw accurate and authentic outcomes for the project.
Secondary collection method: Newspaper, articles, magazines etc. are the source by
which informative data is collected for the research work. It may not provide more authentic and
reliable information to the readers as this data are used by many investigators in their findings
(Lopez and Snyder, 2018).
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Teco adopts primary data collection method in order to accumulate information for the
findings. Researcher uses this fresh data in order to full-fill future needs and wants of the
customers. It helps to gain competitive advantages against rivalry in intense competitive world.
Tesco adopts both questionnaire survey and interview in order to accumulate relevant
data for the project. 65 staff members participated in the questionnaire survey. Out of them 60
were co-workers of the company and 5 were managers. From 100 participants 70 appeared for
survey questionnaire and rest 30 for interview.
Questionnaire:
Quantitative questions:
Q1) Do you have knowledge regarding phenomena of equality and diversity in Tesco?
a) I do have
b) I don't have
Q2) Is it necessary to build diversity in Tesco's workplace?
A) Compulsory
b) Not compulsory
Q3) How Tesco's will be influenced by not building diversity in the working premises?
a) In positive manner
b) In negative manner
Q4) Which type of strategies can be implemented to build diverse workplace in Tesco?
a) Creating mentorship programs
b) Frame diversity workforce policies
c) Educate managers
Q5) Does it affect employees workforce efficiency by building diverse workplace?
a) Yes
b) No
Q6) Does equality and diversity helps Tesco to achieve desire outcomes?
a) May be
b) May not be
Interview questions:
Q7)State advantages receive by Tesco by building diverse workplace?
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Q8) What challenges are faced by Tesco while implementing diversity in working
premises?
Q9) Which type of strategies can overcome the impact of diversity in Tesco?
Q10) Provide suggestions for improvement in diversity in the workplace?
P5) With the help of appropriate tools and techniques explain data analysis
Mean is explained as statistical distribution with a discrete random variables is the
mathematical average of all terms. The mean of statistical distribution with regular random
variables is termed as expected value. This is is denoted by lower case Greek letter mu.
Advantages:
Mean technique is rigid one so the results remains the same.
It is easy to calculate and understand mean techniques that is why is mostly adopted to
measure central tendency. .
Mean techniques is based on observations of the given data.
Dis-advantages:
Mean techniques can not be presented graphically.
A single fluctuation in number bring huge change in the final outcomes.
If the frequency is normally distributed then only value will be effective.
Theme1: knowledge regarding phenomena of diversity in Tesco
Q1) Do you have knowledge regarding phenomena of diversity in
Tesco?
Frequency
a) I do have 70
b) I don't have 30
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