FY028 Inquiry Based Learning: Tesco Retail Industry Analysis Project

This report presents an inquiry-based project analyzing Tesco's performance within the retail industry. It begins with an overview of current trends in the retail sector, highlighting the growth of online sales and the impact of events like COVID-19 and Brexit. The report then provides an in-depth analysis of Tesco, including its history, global operations, and a SWOT analysis to assess its strengths, weaknesses, opportunities, and threats. The analysis further delves into financial aspects and the needs of stakeholders. Based on the findings, the report offers recommendations for Tesco to adapt to market changes, including the adoption of inquiry-based learning for employee training, strengthening online presence, and continuous research into market trends. The report concludes by emphasizing the importance of inquiry-based learning and the need for Tesco to adapt to the evolving retail landscape to maintain its market leadership.

Inquiry Based
Learning

Table of Contents
INTRODUCTION...........................................................................................................................2
MAIN BODY..................................................................................................................................2
Trends in retail industry...............................................................................................................2
Analysis of the organization........................................................................................................3
Analysis.......................................................................................................................................5
Recommendations........................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
Books and Journal........................................................................................................................7

INTRODUCTION
Inquiry based learning refers to that approach of learning which emphasizes on role of student in
the learning process (Amos, Knippels, and Levinson, 2020). This inquiry based learning should
also be used by Tesco in their training and development of employees which will help them to
learn on the basis of several scenarios, problems and questions. TESCO PLC is a multinational
organization which deals in groceries and general merchandise having their operations in 11
countries all over the world. This report contains adaptation of enquiry based learning in Tesco
organization in order to understand the recent trends of retail industry. Further, this report
contains the brief description about the Tesco Company which contains its internal analysis with
the help of SWOT analysis full stocks for that this report also contains several recommendation
to be made to the organization in order to adapt enquiry based learning in effective manner in the
organization. In the last it contains effective action plan which can be considered by Tesco
organization in order to adapt this learning.
MAIN BODY
Trends in retail industry
The retail industry serving that boom conditions all over the world and helps a country to
generate approximately 5% of the share to the GDP. The organizations who are working in the
little industry health provide so many important employment opportunities to the people in
which they established. According to a survey data is gathered about the retail economics which
provides that in the recent times retail sales has been grown from 3.5% and provides
approximately 394 million pounds in the retail industry of United Kingdom. It has been also
recorded that this industry generates employment for about 2.9 million employees and involve
more and more people in the business to increase the retail outlets all over UK. In the recent
times there is a high demand for online business in which people has ordered their products from
online sources which needs to be delivered at their home places (Baldock, and Murphrey, 2020).
In the retail industry in online sales is also increase in some years with the rapid increase in use
of technology all over the world. The figures given above shows good contribution of the retail
industry towards the GDP which helps the organizations which are operating in this industry to
get good government support and formulate effective strategies in order to enhance the sales of
the business. These effective strategies will help the industry to grow more and take the

advantage of the boom condition of the industry. The young generation in this industry can help
the retail industry to provide more innovation and infrastructure by using suitable technology in
the sector and provide better service to the customers. The retail industry is getting opportunity
in this sector both through their offline and online stores. But these opportunities came with
several challenges to the business of organizations in retail industry. Taking an example of
combined impact of covid-19 and Brexit put a great challenge in front of organizations operating
in retail industry and these industries need to face several uncertainties in the year 2020. This
situation has put many retailers in in a struggle situation where the retailers suffered due to the
lockdown and left with old stock with them (Destino, and Cunningham, 2020). These challenges
create uncertainty for the organizations in order to retain in the sector.
Analysis of the organization
The Tesco Company has been established by Jack Cohan in London and after its
establishment the Jack and decided to diversify its operation and start their business in
electronics, toys, box, petrol, Telecom, financial services and many more. The company was
established in the year of 1919. Tesco is a global organization which has expanded their business
in many countries of the world having their headquarters in Welwyn garden city, England,
United Kingdom. The company deals in groceries and general merchandise and attain a largest
retailer position all over the world if it is compare with the help of their grass revenues. Then
considered with their native and use the company has a team the position of ninth largest retailer
of global world. In case of Europe the company has its operation in five countries and attend a
leadership position of the market in groceries industry. In UK the company has approximately
28.4 % of market share.
Aim of the report
“To analyze the financial position of Tesco.”
Primary investigation
The researcher has used primary sources to gather the information for the purpose of this
primary investigation (Feldt, and Petersen, 2021). The researchers has taken care that the sources
they select in order to collect the data are reliable and first grade in order to reach at suitable
outcome of the research. The data connected for the research is from the stake holders and

employees of the organization which helps the researcher to understand the situation of the
company is better manner and help them to understand the several strategies which are
formulated by the company for their better future.
SWOT Analysis of Tesco
Strengths Weaknesses
 Tesco is the greatest super market of
UK and has good sales and revenues
from the market of Europe and enjoy
the leadership position in the market
by having leading market share of the
country.
 Strategy to expand their business
globally helps them to create a good
brand image among the customers
which works as the major strength for
the company to sell their products and
services to the customers.
 In spite of having leading market
share the company has high
competition in the market which
affects their profit margin not only in
their offline business but also through
online stores.
 The company has several program in
order to attract customer towards their
stores but low switching cost of
customer in retail industry became a
weakness for Tesco to retain their
customers with them (Huang,
Doorman, and van Joolingen, 2020).
Opportunities Threats
 The increased demand of groceries
and retail items have provide an
opportunity for the online stores of
Tesco to generate good profit from
this boom situation.
 Large market share and good brand
image helps the company to attain and
cover More international market to
expand their business with several
promotional benefits of their brand
image.
 The competition is increasing very
rapidly in the retail industry such as
Aldi, Asda, Sainsbury’s and many
more. The companies operating in
high competition area which increases
the threat to their operations and lead
to decrease their profit margin.
 The covid-19 impact and Brexit
impact on the business of retail
industry is a great thread for the
company as they are operating in

global market.
Analysis
Being a multinational organization, Tesco needs to always focus in order to grab various
opportunities in the market and get benefits from those opportunities. In order to take the
opportunities it is essential for the organization to analyses the recent market trends of the
country in which they are operating. These opportunities will came up with several challenges to
the organization which needs to be effectively managed by the company so that they can retain
their customers with them and attain their goals and objectives (Husni, 2020). There are several
stakeholders which are involved in the company such as their managers, employees and other
persons which get benefit from the affairs of the organization and provide their contribution for
the success of the company. In order to serve the stakeholders in efficient manner Tesco requires
to analyze the needs and fonts of the customers and stakeholders in order to serve them in
effective manner. This research will help the organization to provide various efforts for the
employees and other stakeholders and will help them to understand that productivity of an
organization is fully depend on the productivity of their employees. Keep their employees
motivated and provide their best efforts to improve their actions and productivity in the
organization to achieve success. Along with this Tesco should also understand the value of
finance and manager it in efficient manner as it will help the organization to invest them in
efficient manner.
Recommendations
Tesco is the market leader in Europe and have effective operations which helps them to
gain more profits in this retail sector. But in the highest competition in the market it is essential
for the organization to make effective strategies so that they can maintain their leadership
position in the market. For this purpose the organization requires to adapt various technologies
which are useful for the effective operations of the organization and will help them to attract
more customers towards them. Taking an example of advanced technology in building system
will help the organization to make the building process fast and will reduce wastage of time of
their customers on the billing counters. Apart from this, organization should also work to provide
required education and training to their employees in the organization. For this purpose the
company should use enquiry based learning in which they should use the approach to understand
the role of employees in the organization with the deep research on the skills which they require

to give their best performance in the organization (Jerrim, Oliver, and Sims, 2020). This enquiry
will help the company to formulate several strategies in order to achieve growth of organization.
The company should also worked to increase their online presence as it is a useful tool in the
days when people are more dependent on the advanced technologies. In this time of outbreak of
coronavirus, the company has various type of impact on their performance all over the world as
it increases the sales of stores who have a strong online presence. The customers are
understanding the meaning of stay home and stay safe and depend on online orders for their
basic needs which can provide benefit to the Tesco Company as they can sell their products
through online orders. In order to increase their physical presence in this tough time the company
should use resources which are ecofriendly so that they can be supported by the government and
can be able to run their business uninterruptedly. To grow more in the market the company
should involve in continuous research related to the latest goods and services and market trends.
This will help the company to be updated regarding the trends and also they can gain competitive
advantage from the market. It has been analyzed through a research that the company is facing a
problem to retain their customers with themselves. In this high competition if the company will
provide their products at reasonable rates with good quality to their customers it will help them
to retain their customers with them. The company should also use some schemes like loyalty
points and many more to retain their customers with them as the points in the wallet of the
customers will attract them again and again towards the store. It will increase the demand for
products in physical stores of the company (Katan, and Baarts, 2021).
CONCLUSION
From the above discussion it has been concluded that enquiry based learning is an
essential element to be adopted by various organization in their training and education program
for their employees. This will help the organization to solve several problems related to the retail
industry as well as with their organization. With the help of enquiry based learning the company
will be able to understand the employees their role in the organization and how they can provide
several services to the Tesco organization. In the current trend where retail industry is a boom
Tesco has a great opportunity to expand their business but to solve the several challenges faced
by them in the market they can use enquiry based learning.

REFERENCES
Books and Journal
Amos, R., Knippels, M.C. and Levinson, R., 2020. Socio-scientific inquiry-based learning:
Possibilities and challenges for teacher education. In Science teacher education for
responsible citizenship (pp. 41-61). Springer, Cham.
Baldock, K. and Murphrey, T.P., 2020. Secondary Students' Perceptions of Inquiry-based
Learning in the Agriculture Classroom. Journal of Agricultural Education, 61(2).
Destino, J.F. and Cunningham, K., 2020. At-Home Colorimetric and Absorbance-Based
Analyses: An Opportunity for Inquiry-Based, Laboratory-Style Learning. Journal of
chemical education, 97(9), pp.2960-2966.
Feldt, J.E. and Petersen, E.B., 2021. Inquiry-based learning in the Humanities: Moving from
topics to problems using the “Humanities imagination”. Arts and Humanities in Higher
Education, 20(2), pp.155-171.
Huang, L., Doorman, M. and van Joolingen, W., 2020. Inquiry-Based Learning Practices in
Lower-Secondary Mathematics Education Reported by Students from China and the
Netherlands. International Journal of Science and Mathematics Education, pp.1-17.
Husni, H., 2020. The Effect of Inquiry-based Learning on Religious Subjects Learning
Activities: An Experimental Study in High Schools. Jurnal Penelitian Pendidikan
Islam, 8(1), pp.43-54.
Jerrim, J., Oliver, M. and Sims, S., 2020. The relationship between inquiry-based teaching and
students’ achievement. New evidence from a longitudinal PISA study in
England. Learning and Instruction, p.101310.
Katan, L. and Baarts, C.A., 2021. Improving student learning through inquiry-based
reading. Teaching in Higher Education, pp.1-16.