Report on Tesco's Decision Making and Information Needs

This report analyzes the decision-making processes within Tesco, a major retail company. It explores the types of decisions made, including strategic, tactical, and operational, and identifies the critical role of information in this process. The report highlights the importance of both internal and external information sources, such as financial data, competitor analysis, and customer expectations. Recommendations are provided to enhance decision-making effectiveness, including the use of advanced software for data management and the involvement of employees. The report concludes by emphasizing the significance of effective decision-making in achieving Tesco's objectives and the value of comprehensive information gathering.

INFORMATION NEEDS AND
STRATEGIES IN DECISION MAKING

Introduction
 Appropriate information plays important role in
the decision making process of any
organisation.
 Managers of the companies are required to take
decisions in strong competitive and dynamic
environment which results in designing critical
and difficult process.
 Tesco is taken into the consideration

 a. Purpose of decision making in Tesco and
range of decisions a manager would need to
take.
 Purpose of decision making in Tesco is ad
follows.
 Effective allocation of resources
 Resolving problems
 Using Innnovations
 Accomplishment of objectives

Range of decisions
 Range of decisions taken by the manager of
Tesco are as follows.
 Strategic decisions
 Tactical decisions
 Operational decisions

b. Information and knowledge needed to
ensure effective decision within Tesco by
management
 Market information
 Competitor's information
 Knowledge about the expectations of customers
 Employee information
 Past informartion

c. Internal and external sources of information
in Tesco with recommendations
 Internal sources: financial, sales, personnel
information
 External sources: Government information,
cometitor's information

Recommendations
 The areas of improvement are as follows.
 Tesco needs to use effective software such as
databases, ERP, SAP, etc for storing data with
security about all the fields.
 Firm should involve employees in its decision
making process which will result in enhancing
their motivation (Rodríguez and et.al., 2016).

Improvements
 Training employees towards usage of advanced
software such as ERP and SAP.
 Ensuring towards security of data present in
databases.

Conclusion
 Decision making plays important role in
achieving the objectives of the Tesco.
 Internal and external sources helps the firm in
collecting appropriate information for taking
decisions

References
Kurtzman, E. T. and Greene, J., 2016. Effective presentation of
health care performance information for consumer decision
making: A systematic review. Patient education and counseling.
99(1). pp.36-43.
Liu, J., Rodríguez, R. M. and Martínez, L., 2016. New trends of
information fusion in decision making. Information Fusion. 29(C).
pp.87-88.
Marusich, L. R. and et.al., 2016. Effects of Information
Availability on Command-and-Control Decision Making
Performance, Trust, and Situation Awareness. Human Factors: The
Journal of the Human Factors and Ergonomics Society.