CFPBUS003: IT Report on Tesco's IT Investment and Business Success

This report, prepared for the London School of Commerce, analyzes the role of Information Technology (IT) in business success and failure, using Tesco as a case study. It explores the significance of IT infrastructure, including computers, storage, and networking, in supporting enterprise operations. The report reviews literature on IT's impact on business success, different network technologies (LAN, WLAN, PAN), ethical and social issues within businesses, and the importance of the Internet and Intranet. It also outlines the stages of the System Development Life Cycle (SDLC). The analysis includes the potential benefits and drawbacks of Tesco's investments in IT, considering factors like efficiency, cost, and security. The report concludes that IT plays a crucial role in organizational improvement and competitive advantage.

Introduction to information
Technology
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ABSTRACT
In this report, summarising the role of IT in the success or failure of enterprise, identifying the
different kind of network technologies. There are different kind of stages in the system
development life cycle. Moreover, consideration of ethical and social issues which are associated
with running enterprise. Analysis the benefits, advantage or drawback of TESCO investing in the
information technology.
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Contents
ABSTRACT....................................................................................................................................3
INTRODUCTION...........................................................................................................................3
LITERATURE REVIEW................................................................................................................3
ANALYSIS AND DISCUSSION...................................................................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
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INTRODUCTION
Information technology is basically used the computers, storage, networking and other kind
of physical devices infrastructure and processes. These are performed the different operations
such as create, process, secure, store and exchange all different forms of electronic data.
Typically, IT must support for enterprise operations as opposed to both entertainment modern
technologies as well as personal. In this report, it is mainly focused on the Tesco as retailer that
can support for acquiring the concept of information within organization. This report will discuss
about the significant role of IT in the success or failure of enterprise, identifying the different
kind of network technologies. Furthermore, this documentation will describe different stages of
system development life cycle, identifying both ethical as well as social issues that mainly
associated with running enterprise. However, this report will analysis the benefits, advantage or
drawback of TESCO investing in the information technology.
LITERATURE REVIEW
Theme: 1 Role of IT in the success or failure of a business.
According to Klante and Thiex (2020) the success of every business depend on the
certain kind of factors. Some of which are becoming consider as accurate analysis, selecting the
right technology that can help the future vision. Information technology can play important role
in the success of enterprise which provide great opportunity to analyse specific data or
information to handle overall business journey accordingly. Digital marketing can possible with
IT which become consider as great tool or platform that will promote the product as well as
service in global marketplace. Sometimes, Information technology is also considered the success
of enterprise which help in decision-making and enable them to target audience. Afterwards, it
will be observed their specific needs, demand and trends. The overall marketing covers as
promotion, sales, and public relation which are subsequently impact on the business in term of
success.
As per Khairuddin and et.al. (2019) Information technology can fail the overall business,
organizational culture and environment. No doubt that technology screw up occurs all the time.
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Failure ultimately depend upon the project leadership where it can be managed in both non-
technical as well as technical aspects. Within IT, a poor communication is usually impact on the
large amount of individual people. in the workplace, it would require to strong communication or
coordination between people so that they can exchange information from one place to another.
On the other hand, there are various reason to failure of business due to role of information
technology. It including lack of strong execution, poor planning, and lack of underestimating and
so on.
Theme: 2 identify and differentiate between different types of networking technologies
As per Tarafdar, Maier and Weitzel (2020) Network technology is basically involves the
use of data system in order to manage or deliver digital resources within computer network.
There are various kind of hardware and software support for maintain the coordination with
network system. This can possible when due to different network technologies that help to create
specialist and manage them in properly. There are various kind of network technologies as
follows:
Local area network- It is based on the group of computers and associated with different
devices that can help to share common communications line. Afterwards, establishing the
wireless link to the server. Usually, LAN encompasses with hardware and other peripherals
devices are connected to server without differentiate its geographic area such as commercial
establishment.
Wireless local area network- it is based on the wireless computer network that can
establish a link two or more devices by using wireless communication. It provide the users the
ability to move around with local coverage.
Personal area network- it is based on the basic type of network, PAN is usually made up
of wireless modem, resolving any kind of problem around one people within particular building.
Generally, this kind of network will support for establishing a connection between one or more
networks in proper manner.
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Theme: 3 ethical and social issues associated with running businesses.
According to Kwilinski and et.al. (2019) Ethical issues in enterprise is basically
encompass a wide areas within organization in ethical standards. These are considered as
fundamental ethical issues which including promote conduct based on integrity, trust but it
become more complex issues in term of diversity, decision-making, governance and compliance
within consistently in the enterprises core values. Within running enterprise such as Tesco,
identifying the ethical issues such as Discrimination, Harassment, health and safety related
problem etc. these are commonly ethical issues arise within organization. These are increasingly
a lot of conflict among staff members within organization. That’s why, it is an essential part to
eliminate or remove such kind of ethical issues within organization.
Iaia and et.al. (2019) Said that social issues have been identified such as poverty,
increasing the diversity sustainability, CSR and other kind of voluntary program. Nowadays,
CSR is considered as major social issue or problem which is mainly running the overall business.
It has been rapidly changing the trends, demand of individual people in the workplace. That’s
why, it has been increased the social issue or problem in the organization.
Theme: 4 importance of Internet and Intranet in a business.
As per Ashraf and et.al. (2019) importance of internet which has opened a new world for
many individual people across globe. It would be increasing great opportunities to create as
innovation which brings more growth and development. Internet can allows people to improve
the better quality of their life. Nowadays, it has been increasingly the demand of internet which
plays important role as communication tool or platform. Internet has influenced every aspects of
individual people and prevent others.
Moreover, Enterprise can use internet as opportunities to establish a strong coordination
or communication with consumers. In order to resolve any kind of queries regarding goods and
services. However, it is increasingly significant role of internet which will become accessible
platform that allows for people to improve their quality of life style.
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According to Neykova (2019) Intranet is extremely useful as enterprise tool or platform
which provide the great advantage, benefits. Within enterprise, significant of intranet that can
help for establishing interaction communication with staff members. Intranet is used as public
network where storing, collecting the corporate information such as news of staff member,
memos and announcement centrally and accessing at single time interval. Furthermore, it will be
sharing the resources and best practices by intranet that can create a virtual workspace and
community to facilitate information sharing, collaborative working.
Theme: 5 list and explain the different stage of system development life cycle.
System development life cycle is a kind of different phases that can enable users to
transform as newly-developed project into operational ways. SDLC is considered the important
process that can use as model to provide framework for both technical as well as non-technical
activities. Afterwards, it will be delivered the best quality system in which meets expectation
level of enterprise and also manage the decision-making progress. System development life cycle
(SDLC) can be divided into different phases as follows:
 Planning- it is based on the phase which become consider as essential aspect of software
development process. In this phase, Project manager and other domain expert will be
compiled or analysed all essential need or requirement. This can help for formulating a
timetable with targeted the goal of objective.
 System analysis and requirements- it is another phase where teams consider all kind of
functional needs of software development. Afterwards, it will be identifying the system
which analysis takes place, analysing the specific need of end users and ensure that need
system can meet their expectations level.
 System Design- this type of phase is consider as important to create design pattern and
include all essential features and operations that will satisfy the functional requirements.
If any kind of proposed new system created or designed in proper manner.
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 Development- it is another phase where developer can design or create the efficient
software. Additionally, it is basically signifies the start of selection and production. This
kind of development phase is also characterized by change and instillation.
 Testing- in this phase, it involves system integration and testing the source code that can
use by developing the software. Each and every programs are running in which carried
out by quality assurance. Afterwards, it will be proposed the effective design to meet
specific goal or objective
 Maintenance- this is the last stage in which end user can fine tune the system. If they can
wish to increase or boost the overall performance of system. Sometimes, it is also
including the new capabilities to meet the end users requirements.
ANALYSIS AND DISCUSSION
Potential benefits and drawbacks of Tesco company investing in Information Technology
In Tesco, Information technology’s impact on the adverse in the business and society in
general ways. It is basically use of different systems, especially uses hardware and software for
storing, retrieving large amount of information or data (Selase and Selase, 2019). Tesco has
invested the Information technology in the running enterprise because it provide the different
facilitates in different areas and production. This can help to handle or maintain large number of
clients and their systematic way to store large information within database system.
In today’s world, Tesco has expanding their business within international marketplace,
increasing the competition level due to modern technology. The investment of IT technique will
support for providing the better quality of good and services. in order to meet client’s expectation
level. Tesco has been focused on business while investing money in the information technology
that can support for providing the goods delivered in right place (Kinyua, 2020). Sometimes, IT
system will support as possible for increasing the speed, efficiency and performance of task
management. Sometimes, it is quite expensive for setting an IT infrastructure that can support for
analysing the great opportunities in term of business growth and development.
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In Tesco, IS application will promote the more efficient operation of enterprise,
improving the overall business supply of information decision-makers, sometimes it would be
applied an appropriate system that can play important role in helping enterprise and emphasizes
on information technology. Therefore, it can help to gain more competitive advantage in global
marketplace. The investment of information technology (IT) within Tesco which has a positive
impact on the productivity as well as profitability.
Drawback-
While information technology may have made the entire world which contributed to one
of culture or environment that will dominate with another way. In the Tesco, employee can use
different modern IT tool or platform but needs to be expertise so that it can easily use them in
properly. In this way, it is also influencing the different staff members within enterprise towards
Modern information technology.
Another way, the investment of IT system in Tesco, which can identify the sensitive
information or data. But in certain point, it would be increasingly security related issue or
problem which are directly affecting on the overall performance and efficiency for organization.
Drawback of IT in Tesco such as security, privacy issues because many hackers distribute the
information over internet, sell it to rival enterprises and damage the entire business image,
reputation in global marketplace.
Furthermore, Tesco has established an integration with information system that requires
good amount of price or cost in case of hardware, software. Employees need to be experts,
trained and familiar with information technology. In this way, it can handle the overall business
complexity in proper manner.
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CONCLUSION
From above discussion, it has concluded that Information technology plays important role in
organization to improve overall performance of running business. Afterwards, it can support to
achieve desirable goal and objective. In this report, it has been summarised about the significant
role of IT in the success or failure of enterprise, identifying the different kind of network
technologies. Furthermore, there are different kind of stages applicable in the system
development life cycle, identifying both ethical as well as social issues that mainly associated
with running enterprise. However, analysing the benefits, advantage or drawback of TESCO
investing in the information technology.
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REFERENCES
Book and journals
Ashraf, M.M. and et.al., 2019. Social business as an entrepreneurship model in emerging
economy. Management Decision.
Iaia, L. and et.al., 2019. Family businesses, corporate social responsibility, and websites. British
Food Journal.
Khairuddin, S. and et.al., 2019. A conceptual study on contingent impact of external integration
on innovation SME business success relationship. International Journal of Financial
Research. 10(5). p.370.
Kinyua, J., 2020. Cybersecurity in the Software Development Life Cycle. Cybersecurity for
Information Professionals: Concepts and Applications. p.1.
Klante, M. and Thiex, M.A., 2020. The Role of Business Plan Competitions and Start-up
Success Drivers in New Venture Development.
Kwilinski, A. and et.al., 2019. Formation of the entrepreneurship model of e-business in the
context of the introduction of information and communication technologies. Journal of
Entrepreneurship Education. 22. pp.1-7.
Neykova, M., 2019. А PERCEPTION OF AN OVERALL CONCEPT FOR E-BUSINESS
SYSTEMS IN THE ORGANIZATIONS. Икономика и управление. 16(2). pp.104-111.
Selase, A.M. and Selase, A.E., 2019. The Pros and Cons of Adopting Technology as a Business
Pilot: Global Perspective. Indian Journal of Finance and Banking. 3(2). pp.1-4.
Tarafdar, M., Maier, C. and Weitzel, T., 2020. Explaining the link between technostress and
technology addiction for social networking sites: A study of distraction as a coping
behavior. Information Systems Journal. 30(1). pp.96-124.
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