Information Technology in Tesco: Impacts and Managerial Roles

This report provides an overview of the role of Information Technology (IT) within businesses, focusing on Tesco as a case study. It explores various software applications used by businesses, including demand forecasting, scheduling management, accounting, inventory control, communication, and human resource information systems, highlighting their benefits in enhancing efficiency and productivity. The report also addresses ethical and social issues in the digital world, such as privacy concerns, intellectual property rights, and piracy. Furthermore, it discusses the impact of the internet and intranet on business operations, covering both positive aspects like improved communication and marketing, and negative aspects like security threats. Finally, the report examines the role of IT in assisting managers with business management, emphasizing its importance in decision-making and resource utilization. The document is available on Desklib, where students can find similar reports and study resources.

Introduction to Information
Technology

EXECUTIVE SUMMARY
Information technicology used by various businesses as for analysing and planning for
achieving the task with using the automated technologies for efficiently achieving the business
goals. IT mainly helps in solving various complex problems faced by bushiness and aids in
achieving growth of the company. Various types of software used by business for achieving
growth and reducing manually workings for reducing times limits. This report has evaluated
about the impact of the internet and intranet on the businesses. This helps the business to have
proper and smooth functioning in the competitive market. At last this report has described about
the role of IT in order to help the managers in managing the business.

TABLE OF CONTENT
EXECUTIVE SUMMARY ............................................................................................................2
INTRODUCTION...........................................................................................................................4
LITERATURE REVIEW................................................................................................................4
Discussing different types of software which are mainly used by businesses.............................4
Ethical and social issues are increasingly becoming important in the digital world with
Identifying and discussing the importance to run businesses...................................................6
Discussing the impact of internet and intranet on business.........................................................7
Role of IT in helping managers to manage business...................................................................9
ANALYSIS AND DISCUSSION.................................................................................................10
Analysing the potential benefits and drawbacks investing in Information Technology............10
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
Information technicology is mainly comprised of networks which helps in processing
data and creating various databases for helps the company for solving. Using the information
technology in the business helps in solving and achieving the business success by using various
apps, processing faster and making innovation by using the technologies for boosting the
productive workforces in the company. IT plays important role in achieving success by
efficiently performing various task and facing challenges with solving technology in easy
manner. Tesco recognised as the multinational retailer serving various food and non-food
products to the large number of consumers. The company is mainly serving various products for
fulfilling the satisfaction of consumers with providing goods at less prices. This report provide
details about using the Information technology in the businesses. Discussing the different types
of software used by the business. Also discussing about the ethical and social issues important in
the digital world with discussing the importance. Further the ICT makes businesses more
efficient and effective for responding the needs of consumers with discussing the impact of
internet and intranet in business. Lastly defining and discussing the role of IT in helping th
managers for managing the business for operating in the dynamic world.
LITERATURE REVIEW
Discussing different types of software which are mainly used by businesses
Various software used by the business as it helps in better processing and using the
automated data. It also helps in storing and processing with gaining the business efficiency. With
using various software helps in standardizing the efforts made and enhancing the productivity as
for focusing on the profits and expanding the business operations.
Demand forecasting software
Demand forecasting systems used by various businesses, it mainly helps for planning and
managing the inventory and production for future generating the sales by fulfilling the future
demand of consumers. According to the (Synteto and Boylan, 2021) It is mainly used for
predicting the long term needs of the businesses as also in the HR resources used for forecasting
the various individual required for fulfilling the required demand of the company.
Scheduling management system
scheduling management systems is used by various business as for maintaining,
managing, controlling and scheduling the equipments and various other resources used for

completing and achieving the business objectives. As per the view point of (Kintsakis,
Psomopoulos and Mitkas, 2019) This software mainly helps in scheduling various task for
achieving the desired result of the company as helps in tracking about the daily scheduling for
accomplishing gaols. It is used for on site monitoring and interacting with all employees for
timely off.
Accounting software
Accounting software used by the retail business and supermarkets. According to the
(Maruschak, 2021) it helps in describing about the expense and investments required for
procurement, processing and manufacturing various products. Also, it helps in determining about
revenues earned, expenses occurred and the profitable and any losses occurred in the company
and business.
Inventory control systems
This inventory control systems aids in accessing and monitoring the stick level and
turnover rates. As of using the point of sales and reordering systems helps in defining and
measuring the quantities available to be sold by the consumer and more to reorder. As per the
(Abdolazimi and et.al., 2021) This is mainly used for eliminating the manually counting and
manually using the working of individuals.
Communication software
Communication software is used by the companies as for exchanging the file and
messages between various department with suing the computers and software. As per the view
point of (Naidoo and Dulek, 2022) Various business mainly used this software as of file
transferring and messaging software as of emails and texts. As of web based email systems use
for enhancing the information and connecting all the internal department of the tesco, for easily
communicating and transferring information with using software.
Human resource information systems
According to (Srivastava and Bajaj, 2022) HRIS is a software used by various business as
it helps in holding and processing the data related to all the employees working in the company.
It mainly used for tracking and analysing various information related to employee and personnels
working as the payrolls, salaries, leave systems, attendances scheduling. Also, the data related to
employees, calenders and basic personal information of all the employees working in the

company at different level. This application is mainly helps in storing and managing all the
common functions of employee.
All these software used by the business as it mainly helps in achieving the consistency
and quality of the operations being performed by the tesco for achieving the optimum level of
outputs. Further, it helps in achieving and supporting the businesses. As it mainly helps in
supporting business in saving time, optimizing the operational efficiency and minimizing the
labour cost required for operating and manually working in the company. Thus, all these above
software use helps in enhancing the workflow in businesses and aids in achieving and solving
various complex problems .
Ethical and social issues are increasingly becoming important in the digital world with
Identifying and discussing the importance to run businesses
Business ethics mainly aims in enhancing and outlining various behaviours which is
mainly acceptable and helps in establishing the business. Various issues as of ethical and social
issues hinders the business and it is important for studying these issue's inclusion creating of
privacy concerns, protecting the intellectual property rights, accessing various information and
also using the privacy concerns and other software. Various information about these issues are
very important.
As per the view point of the (Aicardi and et.al., 2020) personal privacy information, as of
accessing and disclosing of various information arises issue. With using the IT software in the
business and connecting to various users hinders and accidentality disclosure of various facts is
an ethical issues faced by the businesses while operating in the digital world. Further another
issue in the information technology as of accessing rights, is the major issues arise with
increasing the technology. According to the preference of (Vicini, 2022) allowing and accessing
right to all the employees working in the company as for using various software is an issue. For
IT, adapting the various detecting systems for determining the appropriate user and interface.
Another issues arise because of harmful cations taken by using the various computer and IT
software while working in company arises issue, as performing various actions and leading to the
consequence of losing the importance information impacts the businesses in substantial manner.
This mainly occurs when alteration of various fillings and various programmes impacting the
business data storage and aids in loosing various resource used for operating the business.

Furthermore, as per the view point of (Rachel, 2021) ethical issues and social issues
relating of patent rights, trade secrets and copyrights are the major issues faced by th companies
in the digital world. The patent issue in the IT, as it mainly arises when using the information and
disclosing th information without accessing the right. Furthermore, breaching and misusing the
copyright cat and law resulting into the misusing the data and documentation of material. This is
mainly considered as the legal tool which helps in ensuring documentation and computer
software for protecting the data stores in the computers systems.
Also according to the (Benefo and et.al., 2022) trade secrets helped in storing the
valuable information and useful things. But when this information is disclosed it aids in
hindering and impacting the company and significant affect the competitive influence. Anther
ethical issue as of piracy, as of making the illegal copy of the software used in the business
hinders the operations. As of protecting this software is important as for assuring the
unauthorized access for duplicating the software. The knowledges of understanding the ethical
and social issues as it helps in defining and understanding the various principles for operating
the software and systems of IT in the company. Also, by understanding these information helps
in protecting the issues arises in privacy and preventing the dishonesty for accessing various
networks associated with operating the computer software and networks.
Discussing the impact of internet and intranet on business
According to the Patro, 2021 suggests that, the Information and Communication
Technology is the most important term which is used in the diverse set of technological tools and
things that is used to transmit, store, share and exchange of information. The use if internet is
described as the wide network that used to connect the computers all over the world. This helps
the businesses to share the information and can communicate all over the globe by having
internet connection. By having the advancement in the communication and information
technology has increased the role of internet in the businesses. By having the proper use of the
software of the company helps the managers to make the better decisions. The internet used to
play a crucial role in order to do the marketing and promotion of goods and services. There is the
positive impact on the Tesco as it helps them to reach the number of customers in the market.
This helps the company to deliver the products to the customers by ordering online, share the
important information and also provide the training to employees.

On the point of view of Yılmaz, Sirel and Esen, 2022 the internet has changed the world
and helps the business to have good communication with one another, share the files easily,
purchase online and collaborate with one another. By having the internet it has enabled the
collaboration among the staff in the cited organization which helps the business to grow in the
market. This has provided the flexibility to the worker to work from the remote location. This
makes them to keep in touch by knowing about the work going in the organization. But
somehow this is misused by the employees and leaks the private information of the company.
The online security issues which includes the hacking, identity theft, etc. are the great threat for
the users of internet. Thus, it can be said that the internet has the big impact on the businesses in
the both positive and negative way. This helps the management of the company to utilize the
resources and use them in the best way. The internet used to facilitate the development and
increase n the cloud storage, which used to enable process of storing the data in the large
amount. This helps the company to reduce the cost of infrastructure in the cited organization.
According to the Gowda and et.al., 2020 says that, the intranet is defined as the internal
website that used to help the employees to stay updated with the organization. This used to
serves as the website, communication channels, knowledge management tools to the employees.
The intranet helps the employees to have the better communication with the organization and
thus increases the productivity of the company. This is the most powerful tool in order to
improve the internal communication of the business. This makes the organization to do the open
discussion and helps to share the knowledge among individuals and team members. It is very
important for the business organization as it used to provide more options for having the
company wide sharing. By having the intranet it used to have good impact on the company
success. This used to enhance the employee engagement which helps the company to have
increase in the productivity. By having the proper intranet system helps the company to have the
better connection and collaboration of the employees in the businesses.
On the other hand Yerpude and Singhal, 2018 says that, this is the most important and
effective collaboration channel that is available to the organization. It used to provide the free
and continuous communication between the teams and have the better exchange of the ideas. In
the today's era the business is required to have the strong and progressive company culture. By
having the intranet it helps the business to build, grow and helps to create positive culture in the
company. This used to serve the employees to get the good orientation, training and have better

communication. The intranet is the aggregator of many things which helps the Tesco to grow in
the market and gain the competitive advantage in the market. This used to represent the virtual
platform to the employees which makes them to have and express themselves and share their
opinions and ideas. An intranet has the positive impact on the organization as it helps the
company to know about the information and share the information to the employees to gain
profitability in the wide market. This makes the organization to increase its productivity, sharing
of knowledge and increase the employee engagement.
Role of IT in helping managers to manage business
According to Cohard, 2020 says that, Information Technology is the most and widely
used in company that helps them to analyse the specific data and helps them to plan the journey
of the business. This also helps the managers of the company to know about the trends and
information that is presented in the data. There is the big role of the IT in order to help the
managers in order to have the proper management of the business. The information technology
helps the company to protect the financial data and helps the company to gain the competitive
advantage. This makes the business more efficient and used to provide the prompt response to
the needs of the customers. This helps the company to know about the changing trends by using
the softwares. The managers in IT is responsible in order to ensure the people that are
responsible in order to complete the tasks. This helps the managers to have the proper
coordination, control and have the good decision-making in the company.
On the other note Akhmedov and Shuhkrat, 2020 it suggests that, the information
technology used to help the managers of the company in order to have the better decision-
making by changing in the trends. The companies and staff used to believe that the technology
used to play an important role in order to assist and create the effective business practices. The
modern technology used to offer the effective tools which helps the managers to have better
communication with the market. As there is continuous changes in the market which makes the
company to know about the changing trend in the market.
It is identified by He, Zhang and Li,2021 that, the managers in the business is having the
great responsibility in order to implement and accept the technologies in order to encourage the
collaboration, produce the better results and maximize the efficiency. By having good and
effective IT team helps the managers of the company to manage the businesses efficiently. The
information management is the area which helps the managers to have the matters related to the

information technology. This helps the management of the company to utilize the resources and
use them in the best way. It is very important for the managers to have the proper use of IT
management in the effective way. This is basically the duty of the IT managers in order to
monitor and regulate the available functions properly. The main role of IT is to create and
maintain the operational applications in order to develop, secure and store the electronic data that
is related to the organization. By having the proper use of the software of the company helps the
managers to make the better decisions. As the manager of the company is responsible for
managing the day to day operations the IT softwares helps them to have proper management and
recording of such transactions.
ANALYSIS AND DISCUSSION
Analysing the potential benefits and drawbacks investing in Information Technology
By investing in the information technology helps the company to build and grow the
business sector which helps them to maximize the possible outcome. In order to have the
information technology helps the company to know about the changing trends in the market.
This helps the employees to maintain the records of the various clients in the company. As this is
the one of the largest supermarket which helps the organization to know and record about the
total number of customers per day (Alam, 2020). The main role of IT is to create and maintain
the operational applications in order to have development, security and storing of the electronic
data that is related to the organization.
Sometimes by investing in the Information Technology used to create some
disadvantages to the company. This used to create the complexity in order to manage and record
the large amount of data. The use of internet can cause the crime and terrorism if not used
properly. The data of the company can be leaked if there is the lack of security in the business
organization. By this it makes the company to have loss or decrease in the profitability and
productivity. This also lead of have the manipulation of the data and picture of the products of
the company. By this it makes the company to have decrease in the customers and thus lead to
decrease the revenue of the company.
CONCLUSION
Form the above report it can be concluded that IT plays important role for easy
processing and storing the data needed for achieving the business success. It helps in I
implementing the changes occurring in the processing. Various types of software used by the

business which helps in processing and achieving the business success easily by easy working
with human resource's software, inventory control software, communication software,
accounting software. Various social and ethical issues are important for operating business as it
helps in identifying various business risks ans preserving, also out coming various challenge.
Further ICT helps in storing increasing and analysing various information and data for making
decision quickly. IT plays very important roles in managing business by developing, sourcing,
and storing the information needed to process the areas of company. Also, the ethical and social
issue associated with the operating the business and using software helps in operating form
various integrated services as associated with patents, copyrights and privacy.

REFERENCES
Books and Journals
Abdolazimi, O and et.al., 2021. Designing a new mathematical model based on ABC analysis for
inventory control problem: A real case study. RAIRO-Operations Research, 55(4),
pp.2309-2335.
Aicardi, C and et.al., 2020. Ethical and social aspects of neurorobotics. Science and Engineering
Ethics. 26(5). pp.2533-2546.
Akhmedov, B. and Shuhkrat, K., 2020. Cluster methods of learning english using information
technology. Scientific progress, 1(2), pp.40-43.
Alam, T., 2020. Cloud Computing and its role in the Information Technology. IAIC
Transactions on Sustainable Digital Innovation (ITSDI). 1(2). pp.108-115.
Benefo, E. O and et.al., 2022. Ethical, legal, social, and economic (ELSE) implications of
artificial intelligence at a global level: a scientometrics approach. AI and Ethics. pp.1-
16.
Cohard, P., 2020. Information systems values: A study of the intranet in three French higher
education institutions. Electronic Journal of Information Systems Evaluation. 23(1).
pp.pp150-167.
Gowda, V. D. and et.al., 2020. Internet of things: Internet revolution, impact, technology road
map and features. Advances in Mathematics: Scientific Journal. 9(7). pp.4405-4414.
He, W., Zhang, Z. J. and Li, W., 2021. Information technology solutions, challenges, and
suggestions for tackling the COVID-19 pandemic. International journal of information
management. 57. p.102287.
Kintsakis, A. M., Psomopoulos, F. E. and Mitkas, P. A., 2019. Reinforcement learning based
scheduling in a workflow management system. Engineering Applications of Artificial
Intelligence. 81. pp.94-106.
Maruschak, L., 2021. Accounting Software in Modern Business. Advances in Science,
Technology and Engineering Systems. 6(1) p.863.
Naidoo, J. and Dulek, R. E., 2022. Artificial intelligence in business communication: a
snapshot. International Journal of Business Communication. 59(1). pp.126-147.
Patro, C. S., 2021. Internet-Enabled Business Models and Marketing Strategies. In Impact of
Globalization and Advanced Technologies on Online Business Models (pp. 103-119).
IGI Global.
Rachel, C. G., 2021. A Study on Ethical and Social Issues in E-Commerce. New Age Challenges
and Opportunities in Social Science. p.54.
Srivastava, S. and Bajaj, B., 2022. A Study of the relationship between the Symbolic Adoption
of Human Resource Information Systems’, Technology Adoption factors, and Work-
Related Outcomes. Int. Journal of Business Science and Applied Management. 17(1).
Syntetos, A.A. and Boylan, J.E., 2021. Intermittent demand forecasting: Context, methods and
applications. John Wiley & Sons.
Vicini, A., 2022. Artificial Intelligence and Social Control: Ethical Issues and Theological
Resources. Journal of Moral Theology, 11(Special Issue 1). pp.41-69.
Yerpude, S. and Singhal, T. K., 2018. Internet of things based customer relationship
management–a research perspective. International Journal of Engineering &
Technology. 7(2.7). pp.444-450.