Tesco's Leadership: An Analysis of Organizational Behavior Issues

This report examines the organizational behavior issue of motivation within Tesco, highlighting the challenges faced due to its lack, such as decreased productivity, internal conflicts, and reduced employee confidence. It discusses the applicability of Maslow's Hierarchy of Needs as a motivational theory to address these issues. The report further proposes alternative solutions including improved communication channels, enhanced training programs, and increased employee engagement. Recommendations include implementing a robust reward policy, fostering a positive work environment, and providing constructive feedback to improve employee performance and overall organizational effectiveness. The report concludes that addressing motivation is crucial for Tesco to enhance employee satisfaction and maintain a competitive edge.

Running head: Tesco
Organization behavior and leadership

Tesco
Introduction
This paper will highlight the organizational behavior issue which is present in Tesco. The
organizational issue which exists in the Tesco Company is Motivation. Motivation is one of the
factors that should be there in the company so that positive outcome can be attained. This paper
will discuss on the organizational and also in the next part the focus will be given on the
challenges which are faced by Tesco, due to lack of motivation in company. In the last part of the
paper, various alternatives will be discussed with the recommendations that will help to
minimize the challenge related to motivation in the company.
Motivation Issue in Tesco
It can be observed that in Tesco, the issue is related to motivation. Tesco faced various
challenges at the time of motivating the employees and it is necessary to reduce the problem
which exists in the workplace as it can help in boosting productivity level of the employees.
Lorana Bryson emphasizes on the apprenticeship of Tesco and he said that workers who are in
the age of 17 to 24 are not motivated towards their work. In the workplace, the challenge which
is faced is concerned with motivation and it is important for the company to give training to the
management of the company to control the generation Y as they need care in context to the
operations of company. So, it is important to enhance motivation of the workers so that it can be
simple to attain the positive outcome towards the work. If the level of motivation is not high in
the company then it can impact the efficiency of the employees. To attain growth, productivity is
considered as one of the major factor and in Tesco, this factor is impacted just because of lack of
motivation in the employees in the workplace (Tesco, 2018).
In Tesco, there are more than 20,000 workers who are of the age 17 to 24. To attain growth in
the market it is necessary for Tesco, to consider the various programs and theories so that
employees can have positive attitude towards work. With the concept of motivation, it has been
simple to provide the right career path to the candidates and it can help in guiding the employees
and it will help in maintaining the overall efficiency in the highly competitive market. It has
been observed that in Tesco, there is a challenge in context to the motivation level of the workers
and this is impacting overall structure of working of the workers (Tesco, 2018).
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Tesco
Lack of motivation as a challenge
The challenge in the workplace is related with lack of motivation and it is also affecting the
productivity level of the employees. Just because of lack of motivation, the employees are not
able to enhance the overall productivity level and it is impacting the growth of the company.
Lack of motivation also results in the conflicts and it is enhancing the difficulty of the
management in the company. Just because of lack of motivation in the workplace, the employees
are not able to cooperate with each other and due to this the conflict takes place (Pinder, 2014).
The next challenge related to lack of motivation is gossips and constant complaints which are
received by the human resource department. Due to this the negative environment is also created
in the workplace. It is important to emphasize on controlling the conflict of the employees and it
can be done when motivation is given by the management. The next challenge is lack of
confidence in the employees. Due to lack of motivation the impact can also be evaluated on the
confidence level of the employees in the workplace (Perryer, Celestine, Scott-Ladd & Leighton,
2016). If motivation is not there in the employees, then the interest will not be generated towards
the work for the long time. In this it can be stated that employees in the workplace will not be
confident towards the assigned activities and it can be difficult for the company to attain the
positive results. All these are the challenges which are faced by the organization and this is just
because of the lack of motivation in the workplace (Chen, 2014).
Motivational theory: Maslow hierarchy of needs
To motivate the employees, one of the motivational theories could be “Maslow hierarchy of
needs”. This is the best theory that helps to fulfill the workers requirement. If a requirement of
the workers is fulfilled then it can be simple to boost productivity level of the employees towards
the assigned work. It is necessary for Tesco to emphasize on satisfying the requirement of the
employees. If the needs of the workers are not satisfied then it can be simple to enhance the level
of motivation within workers (Hur, Moon & Jun, 2016).
It is important for Tesco, to consider Maslow hierarchy of needs theory so that the satisfaction
level and also confidence level of the employees can be boosted towards the work. According to
the Maslow hierarchy of need, there are five stages that are necessary to be considered. The first
stage of Maslow hierarchy of needs is physiological stage in which the focus is given on the
biological needs for human survival. In this food, drink and shelter is necessary to be considered.
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This need is necessary so that secondary units should be met. The next stage is safety needs in
which the security is maintained of the employs. In this law, stability or freedom is considered.
Third stage is love and belongingness needs which should be offered to the employees by
maintaining trust and faith within the employees. This factor focuses on trust and friendship that
should be present in the company (Costa, Ntoumanis and Bartholomew, 2015). In Tesco, the
company should focus on maintaining the positive culture so that workers can coordinate the
entire activities. If there is proper coordination in the activities then positivity can be attained
effectively.
Esteem need is the next factor that should be there so that the operations of the company can be
maintained. In this stage, the focus is on the basic requirement of the workers like reward,
dignity and also mastery. It is necessary for the employees to be appreciated and also respected
so that positivity can be enhanced. If in the workplace, the employees are not appreciated or
rewarded then it can reduce their motivation level. So, it is important to focus on boosting the
overall confidence of the workers in the company. It is important to consider this strategy so that
goals can be attained (Poch & Martin, 2015).
The last step is self-actualization in which the focus is on motivating the workers in context to
the set targets of the organization. The emphasis is also on the overall development of the skills
and it is important for the employees to focus on attaining the goals. Experience is also one of
the factors that should be there so that employees can feel motivated and happy. By considering
this step, it can be easy to minimize the issue prevailing in the workplace and it will help to boost
the overall satisfaction towards work (Herzberg, 2017).
Therefore, it can be said that motivation should be there within the workers so that efficiency and
dedication of the workers can be boosted. It is important for Tesco, to enhance the satisfaction of
the workers so that positive outcome can be attained and also it will boost the image of the Tesco
in the mind of employees. It has been observed that in Tesco, there is lack of motivation within
the employees and just because of this the top authority faces the challenge in relation to
controlling the overall operations. It is important for the company to focus on the motivational
theory related to “Maslow Hierarchy of needs” so that efficiency of the work can be boosted of
the employees. The confidence level is also one of the factors that are important to be boosted so
that growth can be attained in the highly competitive market (Reeve, 2014).
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Alternatives
The different alternatives that should exist in the workplace are many but in relation to Tesco,
the company should consider those alternatives through which it can be simple to boost the level
of motivation of the workers.
Channel of communication
There should be effective channel of communication so that it can be simple to share their views
and opinions with other employees or with top authorities. It has been observed that effective
channel of communication should be there so that employees can know that whom they should
contact and to whom to report so that the confusion in the entire activities can be minimized.
Communication channel is necessary in the workplace as it can help the employees to connect
with the people. So, to boost the confidence level of the employees it is necessary to maintain the
channel of communication so that positive outcome can be attained (Johnson & Nandy, 2015).
Training
Training is considered as the best aspect that can help to motivate the employees in the
workplace. It can be seen that if proper training is given to the employees then it can be simple to
boost the skills which will directly impact the working pattern of the employees. Training is the
best process that can help the employees to consider the right decision in context to overall
activities of the company. Through training the knowledge of the employees can be increased
which can help in boosting the level of confidence. So, it can be stated that motivation can help
in enhancing the overall motivation level of the employees in the workplace (Haff & Triplett,
2015).
Engagement level of the employees
One of the best strategies can be related to employee engagement. It is necessary for the
management to give chance to the workers so that they can participate in the overall process of
the decision making. If the employees involve in the operations of the company then it can boost
the motivation of the employees and it can also create positive mindset of the workers towards
the work. It is important for the higher authorities to focus on the opinion and views of the
workers so that the decisions can be made in a proper manner. It will also help the workers to
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feel motivated ad positive towards the overall activities of the company (Menges, Tussing,
Wihler & Grant, 2017).
Recommendations
By evaluating the overall issue in context to lack of motivation in Tesco, it can be recommended
that effective reward policy should be considered so that positive working pattern can be
maintained. If the workers are giving their best towards the work then they should be rewarded
so that they can feel good and appreciated. It can be said that appreciation is one of the factor
that should be provided by the management to the workers so that their performance level can be
boosted.
To enhance the motivation level of the workers, positivity is one of the aspect that should be
present in the company so that positive mindset be enhanced within the workers.
To boost the motivation factor of the workers, positivity is the aspect that should be there so that
positive mindset can be boosted. It is important for the workers to create positive mindset so that
their interest can be generated towards the work. Also, management should focus on giving
feedback to the workers so that their performance can be boosted. Feedback is the best concept
that can assist the workers to consider the right path and also it will enhance the efficiency of the
workers. Therefore, it can be stated that workers can be motivated if the management
emphasized on offering positive feedback.
Conclusion
So, it can be concluded that motivation is one of the necessary aspect that should be present in
the workplace. To boost the motivation factor in the Tesco Company, the focus should be given
on the Maslow hierarchy of needs so that the needs and wants of the customers can be satisfied.
If the requirements of the employees are fulfilled then it can be simple to maximize the
satisfaction level in the workplace.
References
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