Leadership and Management Practices at Tesco: A Comprehensive Analysis

This report provides a comprehensive analysis of Tesco's leadership and management practices. It begins with an overview of Tesco's background, history, and vision, including its global presence and market strategies. The report then delves into the leadership styles employed, particularly focusing on the autocratic leadership style, and examines various management practices such as customer-oriented approaches, employee engagement, and training and development. It discusses the application of management theories like scientific management and system theory within Tesco. The report also highlights how Tesco has achieved and implemented its leadership and management strategies. Finally, it offers recommendations for improvement, such as addressing potential disadvantages of scientific management and further enhancing employee engagement. The report aims to provide a thorough understanding of Tesco's organizational structure and its approach to leadership and management within the competitive retail market.

Context
of
business

Table of Contents
INTRODUCTION...........................................................................................................................1
PROJECT.........................................................................................................................................1
1)Background and history of the organisation ...........................................................................1
2) vision of the company and leadership styles and management practices with various
strategies management ...............................................................................................................2
3)Leadership styles has been achieved and implemented by Tesco...........................................4
4)Recommendation as an improvement for the Tesco................................................................5
CONCLUSION................................................................................................................................6
REFERENCES ...............................................................................................................................7

INTRODUCTION
Leadership is the form of actions and it leads the group of people in the business environment
with the values and code of conduct in effective ways. Every unit of business needs an
experienced leader for competing with the various competitors in the global market.
Management practices refers to the innovations and new changes, ideas used by the leader and
manger for improving the effectiveness of the employees. Tesco is multinational supermarket
retailer. It is third largest supermarket with the good revenues across the world. This report will
examine the background and history of the organisation and leadership styles and management
practices followed by the organisation. It also highlighted the achieved and implemented of
leadership styles and management practices in the organisation and also the recommendation of
the company(Antonakis and Day, 2017. ).
PROJECT
1)Background and history of the organisation
Tesco is a multinational general merchandise and groceries retailer. Its headquarter is in
Welwyn Garden city, Hertfordshire, UK. It is the third largest retailer which measured by world
gross revenue and the shops in the 7 countries across the Europe and Asia. It was founded in
1919 as the groups of market stalls and there are 6,569 number of shops in various locations. It
has minimum revenue of 57,491 million per year and the number of employees working with
Tesco is 460,000. It expanded globally in 11 other countries and it has diversified the areas into
so many things such as electronics, clothing, furniture, telecoms and retailing of books. It faced
major criticism for abusing the positions of monopoly and also contribute the environmental and
social problems by plugging the society in it.
Tesco consider and concentrate on the achievement of the supermarket. It comes with a
merger safety ways which disallowed the competition. It is equally impressive when it considers
the share of retail market. It measures the favoured growth and sales growth on the existing
shop-floor. The direct impact on the environment of the Tesco is on the distribution centres,
stores. Tesco has the secondary listing on the stock exchange with its name Tesco PLC. The
target of the company is to improve and provide the good quality of the products rather than only
focusing on the cost of the goods and services(Holten and Brenner, 2015. ). It improves their
performance and make the brand image in the global market from which it retains customers and
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another main target is to focus on the eco friendly packaging of the products which do not harm
the environment. Customers also focus on the purchasing of the lower carbon products or also
changing the behaviour. Tesco expanded the products in wide range for increasing the
purchasing.
2) vision of the company and leadership styles and management practices with various strategies
management
Vision of the company
The main vision of the company is to operate and shaping the identity of the business in the
global market. Vision of the Tesco is to identifying the demand and needs of the customers and
then fulfil it by satisfying them and also grow and expand the business for expecting the
challenges and opportunities of the market. It brings new innovations in the products and new
ideas for attract and retain the customers, it also makes global presence in the market through
new changes in the goods and services manufacturing of the products. It inspires people and
build trust in the customers which contain the loyalty of the customers. The main strategy of the
Tesco is to achieve success and growth in the market.
Leadership styles
It is method where all the motivations, implementing plans and directions are given by the leader
and it identifying many styles which exhibit by the leaders in the business, political and other
fields. It must focus on the different styles of leadership;
Autocratic leadership style:- This leadership style is followed by Tesco and
characterised by the individuals for controlling all over the decisions and the inputs of the group
member's. The leader of Tesco is basically made choices on the basis of their judgement, ideas
and rarely accept the advices from other members(Renko and et.al., 2015.). It also involves the
authoritarian, absolutes control over the groups. It gives direction and guideline to the groups
which leads by the manger to undervalue or ignore the inputs from their teams. It has some
benefits and weakness which rely on the approach such as the making the decision in certain and
critical situations by the leader. In this leadership style leader gives orders to employees and their
subordinates in order to expect the higher productivity. It is strong dimensional of leader because
leader of the Tesco has authority and full power top take any of decision regarding to the
company. It is so much valuable and important when firm faces so many crises and problems
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arises at that it required an immediate response by the leader for taking the appropriate decision
in that situations.
From using of this leadership style Tesco increase its productivity at larger extent and
also the increasing in the sales of the goods and services. Tesco never demand for the
engagement of the employees to take the decision in the critical situations. Its necessary for
controlling the situations.
Management practices
Tesco is customers oriented organisation which mainly focus on the management
practices which personalised for the long term relationship for its customers. This mainly
focused on providing the best quality of their products and services and also it adopted a policy
for the improvement which is related to the services of the customers and also develop the
knowledge skills and for meeting the demands of the consumers and also it introduces the
efficiency of the monitoring system.
Tesco use the training and development management practices for imp[roving the overall
performance of the enterprises of the business. Tesco find out the various types of needs of
training for their employees and then it provides the training accordingly for improving the
effectiveness work of the employees at workplace. This is the way to getting out the best results
from the efforts of the employees and also it improves the productivity of the members in Tesco.
There are some steps which shows the management practices for inspiring the employees for
giving the best results to the organisation;
Engage workers:- it shows the interest of the employees about their work because it only
focuses on achieving their own interest rather than achieving the goals and performing with their
roles. Its important for Tesco to build an engagement strategy for workers for performing well in
the organisation because it's a priority to build the interest and also to give motivation for
improving their performance(Nguyen and et.al., 2017. ). From engaging worker employees
work hard to achieve a common goal and participate in the activities of the Tesco. From this it
has understanding and clear view about their goals and objectives for their work. It understands
the level of engagement for utilising their knowledge for their benefits. From the higher level of
engagement of the employees in the firm gives a higher level of success and also tends to get the
directions about their work and also they take feedback about their performance. When company
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implement on the strategy of the engagement of the employees then it creates faith in the Tesco
and also the facts increase about the business.
Reward efforts:- it's a way of rewarding each other for their achievement. Its important
to give rewards to the employees for their achievement for completing the task. The main aim
and objective of giving the reward to the employees is to feeling them good. This system is
existed to motivate and increase the morale of the employees for working towards the strategic
goals and also set the entities. It is way to implement on the formulation strategy and policies of
the organisation which aim is to giving reward people equitably, fairly and consistently in
accordance for giving the values to the organisations. From giving the reward to the employees it
positively impacts the whole company towards their working. It considers about the analysing
and controlling about the remuneration, compensations and all the other benefits which given to
the employees by Tesco.
Management theory
Management theory is a process of administrative strategic planning and devising the aims,
arranging the financial aspects and administering human resources and the assets which needed
to attain the goals and objectives for evaluating the outcomes. Tesco is practising the theories of
the management for running the organisation which potentially led to across the company at
wide range of the transformations of the Tesco which aim is to transform the firm and to be more
customer oriented. From using of the scientific management theory it creates and develop good
bonding of the culture with the employees and also the structure of the organisation for
identifying the needs of the societies. It influences the processing and structure of the Tesco. It
also uses the system theory which is interdisciplinary study and research of the systems. It
related to the team boundaries and it influences and surrounded with its environment from this it
describes the purpose of nature and structure for expressing its functions. From system theory it
develops the culture and strong bond with organisation and outside the organisation. From the
higher corporation with the groups and teams it creates healthy environment in Tesco which
helps to accomplishing the goals and objectives effectively(Donate and de Pablo, 2015.).
3)Leadership styles has been achieved and implemented by Tesco.
The autocratic leadership style is achieved and followed by the Tesco to handle the
situations and certain problems of the company. It only allows the leader to take the appropriate
decision in the organisation. From implementing the autocratic leadership style it is very helpful
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for the company to achieving the goals and objectives in given time. In this all the directions and
guidance is given by the leader and manger of the Tesco. From the implementation on this theory
all the decision is taken on the basis of the experience and skills of the knowledge of the leader
which is always good and right for the organisation. The leader of the organisation directly
communicate with the employees for guiding them and let them understand about their work.
It observes the activities of the employees and also control the decision of the employees.
Tesco implement this style because its important to take the right decision in critical situations
and it is compulsory for all to follow the rules and decision of the leader. There are lots of
suggestion and ideas is taken by the employees but its all depend upon the leader to choose the
ideas and take the decision on the basis of the right suggestions and their own
perspectives(Wiengarten and et. al., 2016. ).
Management practices is achieved and implement by Tesco.
Tesco has achieved the long term relationships and long term practices with its customers
for adopting the policy for continues improvement in the service of the customers which
implement and providing the best quality of goods and service's to their customers. It also
develops several rules and regulations for adding the goods for competing with their competitors.
It also achieves the practices for improving the skills and knowledge of the employees through
the development and training. It highly implemented and effective for identifying the need and of
the employees regarding their performance and team(Fiaz, Su and Saqib, 2017. ).
4)Recommendation as an improvement for the Tesco.
Tesco using the scientific management theory of the business environment for increasing the
profitability and productivity. Somehow it has disadvantages for pressuring the employees for
doing the work. It puts pressure for focusing on the performance and working faster for the
exploitation of the results and for improving the performance it needs to apply the system theory
for building better relationship between employees and management and it also creates better
working environment at workplace for encouraging and motivating employees for work
effectively and efficiently in order to achieve the objectives and goals of the enterprises(Iqbal,
Anwar and Haider, 2015. ).
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CONCLUSION
Context of business analysis is a method to analyses the environment of the organisation which
mainly focus and scan the factors of the business. Leadership is an action which leads the group
and management for specific task and project in right directions. It is an area and practical skill
which encompassing the ability of individuals and organisation. Management is the
administration whether the businesses is in profit or non profitability. It includes and involves the
activities of setting the strategies for coordinating the efforts of the employees in organisation.
This report will conclude the background history of the organisation and it also clears the vision
of the company. It describes the leadership styles and management practices of the organisation
and also the implementation and achievement of both. It will conclude that recommendation and
improvement of the company.
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REFERENCES
Books and journals
Antonakis, J. and Day, D.V. eds., 2017. The nature of leadership. Sage publications.
Donate, M.J. and de Pablo, J.D.S., 2015. The role of knowledge-oriented leadership in
knowledge management practices and innovation. Journal of Business Research. 68(2).
pp.360-370.
Fiaz, M., Su, Q. and Saqib, A., 2017. Leadership styles and employees' motivation: perspective
from an emerging economy. The Journal of Developing Areas. 51(4). pp.143-156.
Holten, A.L. and Brenner, S.O., 2015. Leadership style and the process of organizational
change. Leadership & Organization Development Journal. 36(1). pp.2-16.
Iqbal, N., Anwar, S. and Haider, N., 2015. Effect of leadership style on employee
performance. Arabian Journal of Business and Management Review. 5(5). pp.1-6.
Nguyen, T.T. and et.al., 2017. Effect of transformational-leadership style and management
control system on managerial performance. Journal of Business Research, 70, pp.202-213.
Renko, M. and et.al., 2015. Understanding and measuring entrepreneurial leadership
style. Journal of Small Business Management. 53(1). pp.54-74.
Wiengarten, F. and et.al., 2016. Risk, risk management practices, and the success of supply chain
integration. International Journal of Production Economics. 171. pp.361-370.
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