Leadership and Management Evaluation Report: Tesco Analysis

This report provides a comprehensive analysis of leadership and management practices at Tesco, a leading UK-based supermarket chain. It begins with an executive summary and table of contents, followed by an introduction that defines leadership and management and their interconnected roles in organizational success. The main body of the report undertakes a detailed analysis and comparison of leadership and management styles, highlighting their differences and similarities. It then delves into key performance metrics relevant to the organizational sector, such as sales revenue and customer acquisition costs. The report also examines organizational leadership and management performance, exploring the qualities of effective leaders and the impact of management on employee motivation and retention. The report incorporates leadership theories like transformational and transactional leadership, along with management theories like scientific and human relations theories, applying them to Tesco's context. The report concludes by summarizing the key findings and offering insights into the importance of effective leadership and management for overall business performance. The report is well-structured, includes references, and addresses the assignment brief's requirements by analyzing leadership and management within the chosen organization and evaluating their effectiveness in relation to the organization's overall performance.

Developing Leadership
and Management skills

Executive summary
Leadership and management skills are essential to manage, guide and operate a business
practice. Therefore, It is must to set appropriate skills, vision and focus to easily manage human
resource, build strategies and targets to make them feel valued. In order to analyse leadership
skills and traits of a perfect leader has identified. Therefore, management and leadership has
became an integrated and connected part of organisation. Also, business performance matrix is
are also necessary to check employees well being and their work criteria.

Table of Contents
Executive summary..........................................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
TASK ..............................................................................................................................................4
Analysis and comparison of leadership and management..........................................................4
Key performance metrics of organizational sector.....................................................................7
Organizational leadership and management performance..........................................................8
CONCLUSION................................................................................................................................9
REFERNCES:................................................................................................................................11
Books and Journals:..................................................................................................................11

INTRODUCTION
The aim of the report is to clearly present the leadership and management theories,
concepts and its impact on business performance. Leadership and management are both
interconnected and vital function of organisation. Management refers to a function of planning
business resources and accumulate ideas to organise into systematic way. The whole of
organisation management is depended on managers, leaders who perform and make their
contribution in achieving goals and targets of company. There are various management skills that
required in a leader to handle other staff and make them work by guiding and showing path
towards success. Therefore, overall management functions run on the basis of how leaders
control the operation and come out with effective output(Ahmad, and Saad, 2020) . Although
management and leadership are not totally different but require various different styles to work
for both the aspects. Hence, management is for whole organisation and could decide in different
segments like marketing, finance, production and human resources.
They perform their own area of management and evaluate each department to analyse
success factor of company. Whereas, leadership is all about be an influencer for team and focus
on team performance whether on small or large level. This report is going to present leadership
and management aspect on Tesco, a well grown firm of UK, London which has specialised in
selling consumer, home, and daily essential into whole wide world. The company was
established in 1919 with number of supermarket grocery chain at approx 7005 locations. The
company come under London stock exchange and have main aim to provide customers
stratification by maintaining companies management. This report is going to present the concept
of leadership and management with key performance metrics and its critical evaluation on
business and its profitability. Hence, in relation with the the report will help in understanding the
skills and requirement to be an effective leader by understanding with the help of theories and
models.
MAIN BODY
TASK
Analysis and comparison of leadership and management
Leadership is the requirement of every business organisation through which it could be
able to perform all the activities into better way. Leaders are those individuals who maintain the

working motivation, orders and commands towards achieving goals and objectives of the
company. Leadership defines as the concept of controlling, analysing employee performance by
separating teams and departments. An organisation could not perform as a whole with one
individuals, their success are depended and overwhelmed with many leaders, managers who
being optimistic and dedicated in achieving the target(Aldulaimi,2017). Therefore, leadership
consist many theoretical as well as practical aspect in fulfilling organisational requirement of
skilful and talented workforce by motivating, inspiring and engaging them at effective
workplace. It is all about managing people with one skills to communicate, motivate and guide
towards right directions. it varies form culture to culture, society and other differences. Tesco
engage leaders and various style to lead people as the workplace is diversified and complex
which require professional knowledge and expertise solutions.
Management is the key concept of plan organisational things, production ideas by
organising and controlling over it. Management is a wide concept which has various elements to
perform at an organisational level. Therefore, manager is accompanied by manager, employees
and leaders who make contribution in managing all organisation practices. Managers plan things,
organise resources and check on whether the work running according to it not not, whereas
leaders make them possible by putting their efforts and skills to carry out business practice into
practical manner. Tesco is the large supermarket store which has wider operations that shows
their management require potential efforts to organise and manger each and every departments.
Therefore, the company serving it brand name since past years into market which is the result of
good management function and strategies are being used(Asogan, Mansor, and Daud, , 2019)
So that, management and leadership are both vital function also interrelate at some level. But
there are some difference and comparison which are mentioned below:
Management leadership
 Management is drive for planning
organisational practices by organising
resource, setting budgets and engage
workforce as per their skills and talent
into different departments.
 Managers make policies, hire
employees, drive change into
 Leadership defines as giving direction,
path, setting strategies and build aim
on how the objective will be achieve by
engaging team members.
 In leadership, leaders communicate
with people, understand about their

organisation system and accumulate
resources in different field or
operations(Cunliffe, and Wilson, 2017)
 Managers look for employees
development, promotions and
incentives by checking on their
performance report provided by leaders
of their respective team members.
skills, make them engage and inspired
by enhancing collaborative working.
 In this, leaders initiate teams and staff
to be dedicated and by showing careers
and promotional incentives at
workforce. They directly connect with
operational staff.
Hence, the comparisons shows that Tesco managers their operations with the above
classification and seeing organisation management and leadership by their appropriate tasks an
duties. Therefore, the company have segments of sales, marketing, production and financing in
which they appoint separate leaders so that no department will remain lack of guidance and
confusion regulates into company. There are many theories of leadership and management which
are described below:
Transformational leadership: this theory is based on making relations with other
individual by making them trust on leaders in order to follow their commands that will be
beneficial for their future. For that instance, leaders of Tesco regulate motivational task and
communication that makes their followers stick to their goals.
Transactional: under this leadership, leaders make plans and process to carry out
operational work and letting their followers free to work in feasible condition. The
communication remains in flow between leaders and subordinates but interference is not
usually occur until ad unless the work has not carried out with desired outcome.
Charismatic: in Tesco, these types of leaders are the personality of optimistic and well
confident which set an innovative solution of problems by engaging all team together. Therefore,
their subordinates get inspired by them.
Theories of management:
Scientific management theory: under this theory, leaders are entitled to focus on giving
bets job role to team members as per their skills and make them free to gain out best
output(Gumbo, 2017). This will improve efficiency on workplace which regulate corporation

and relations. Tesco perform this theory as he manager believe in providing better workplace and
and a participative approach in decision making.
Human relation theory: this theory is required to maintaining relation with human
resource to better understand their issues, grudges and any difficult faced by them in workplace.
Tesco use this theory as a whole that results in long retention of skilled workforce with high
turnover in every annual year. Make employees a valuable part of organisation will wok as a
great motivation to use their talent effectively(Kyguoliene, and Ganusauskaite, 2017). All
individuals want attention in terms of appreciation, promotions and high authority and power
which will be possible by enabling human relations
Key performance metrics of organizational sector
Business performance is basically based on employees productivity, use of right knowledge and
personal skills to fulfil organisational goals and objective. Hence, it depends on the fact that how
effective the guidance and initiative manager take in carry out the best performance of
employees. Therefore, leadership and management practices play role in overall business by
affecting various business matrix that are defined below:
Sales revenue: this performance matrix shows the overall sales growth with the
comparison of past and present sales percentage. Tesco has achieving e20% of sales target in
last years due to applying more significant management approach and putting much focus on
each employees mistakes and training. The sales growth are drive out best marketing and
promotional strategies that are made by managers and carried out by leaders.
Benchmarking: under this performance metric indicator, the company has needs to
benchmark their product and brand name into market. Which is best use in the filed of
developing success growth and product distribution with market expansion. Therefore,
benchmarking is also set with the contribution of leaders and managers bet efforts who use an
optimistic approach and efforts in making the organisational to high reach. They make their out
targets and take risk which shows their personality of being dedicated and enthusiastic over aims.
Cost of customer acquisition: this performance matrix shows that on how the much
company have attained customer base in comparison of past growth(Prasad, 2020). Tesco has
achieving number of loyal customers by implementing strategies for expansion and working on
global level by online and offline business practices.

Organizational leadership and management performance.
Organisational leadership: the leadership in organisation is extinct to the workplace and a
place for performing motivational task that ensure about profitability and success of the
company. The leaders needs to have perfect skills to understand human tendency of working
and mindset which are in favour of organisation. Leadership is a trait that comes with
experience and personal knowledge or inner talent to communicate with people, make them
influence to follow their path and criteria. Basically, organisational leadership is all about
performance and cations of leaders which they take while working with employees practically.
There are ,many quality traits and leadership skills that makes an individual a perfect leader who
could define a better example of leading, instructing and accepting changes through
organisational leadership. These traits of effective organisational leadership are define below:
Self leading: A leader become successful in leading others when they know how to
instruct own self. Therefore, it is needed first be a self motivator and plan things that will be
more feasible for others to understand what leader want to show(Raju, 2018). Responsibility and
charming personality must be the main trait in the leader. In Tesco, leaders are responsible
towards their duty and set an example of a great personality by making self development first.
Team spirit: A leader must have team spirit so that they could coordinate and
communicate them effectively. Without team building spirit, a leader could not perform
individual to achieve goals and targets. In Tesco, leaders respect their employees and not hurt
their sentiments by making coordination, eliminate conflicts and ensure good interpersonal skills
by not being too strict and give them free environment and some authority for decision, respect
their decisions.
Motivator: Motivation is the key concern of every organisation. As employees feel
sometimes dedicated and frustrated while doing work into complex situation. It is needed that
employees get strict to their role and did not loose motivation. For that instance, leaders must
have skills to take employees talented into efficient way by motivate them to the greed of
incentive, higher pays and authority(Waisanen, 2020) (Yokota, 2019). Therefore, in order to
boost employees morale, Tesco run various programme and yearly provide appraisal in order to
retain them into organisation and make employees a part of organisational activities through
taking initiative by leaders.

Management performance is an essential task that managers perform to check and evaluate how
well company is running, does the company is regulating successfully or is their any way to
tackle employees inefficiency and boost their morale. Here managers play significant role in
boosting performance, making schemes and strategies to manage human resources, set plans for
their development. Management could only be feasible when profits are achieving from
comparison of past ears, employees perform well by asking coordination and work is being done
by proper organisation of resources(Shariati, Talebnia, . and Royaee, 2018). Tesco enhance
management in their company by making a clear vision to focus on productivity and pricing
strategies and regulate it into overall organisation. To supervise performance of employees,
manager of Tesco make use of many business performance matrix by benchmarking and
comparison of results. Therefore, in order to extinguish the task, it has analysed that Tesco needs
to be more in developing.
CONCLUSION
By conducting the above report, it has evaluated and critically analysed that management
and leadership are both an essential part of business on which the whole wide environment of
company work according to them. Management drive out the best strategies and plan to organise
resources, set budgets and regulate working criteria into overall organisation Manager could not
only perform individually to make connection and relation with every individually at operational
level so that, they hire leaders to communicate organisation rules and standards b y using
attractive and inspired skills to create influence on others. Therefore, the report has analyse
much comparison between these two terms which has its equal importance in managing
workforce and enhance profitability. Also, the theories play important role in providing
management and leadership with bes practices and enable a systematic approach to guide,
motivate and inspire other individuals. Moreover, the report has concluded the facts about
companies theoretical aspect that includes focus on providing employees a free environment of
decision making and indulge them in taking decision which make employees feel valuable and a
prominent part of company.
It is essential to drive performance and analyse individuals working aspect to better make
them trained and eliminate their mistakes at workplace. The report has found the best key
indicators on the basis of leadership traits through which leaders check on employees
performance and hand over the results to managers so that they could take appropriate actions

which will be in favour of organisation and employees career growth. Also, at last, there has
been identified the best organisational performance in terms of leadership and management that
has driven the best results of the chosen company. It has concluded that, performing
management and leadership is necessary to manage wide environment of business in order to
carry out operations, marketing, sales forecasting, enable strategies and enable change into
environment.
After making a proper analysis of the report, it has recommanded that business are in
need to some up with modern solutions to solve modern problems which will result in efficiency
an time management. Leaders must be well confident and a personality that influence others to
work with dedications and inspiration. An employee could only work in diversified environment
when it sees competition and desires to follow it inspirational personality.

REFERNCES:
Books and Journals:
Ahmad, R. and Saad, M., 2020. The impact of Malaysian public sector in the relationship
between transformational leadership styles and career development. International
Journal of Public Administration, 43(3), pp.203-212.
Aldulaimi, S.H., 2017. The role of leadership improvement with succession
planning. International Journal of Economics, Commerce and Management United
Kingdom, 5(6), pp.468-476.
Asogan, P., Mansor, M.F. and Daud, Z., 2019. Conceptual framework on transformational
leadership style towards employee engagement.
Cunliffe, A.L. and Wilson, J., 2017. Can Leadership Be Taught?. Storey, J. Hartley, J.-L. Denis,
P.‘t Hart and Ulrich. D.(eds.). The Routledge Companion to Leadership, pp.505-544.
Gumbo, T., 2017. Unpacking the role of leadership and management styles in teaching and
research output in South African higher education. Faculty of Engineering and the Built
Environment, University of Johannesburg, Johannesburg.
Kyguoliene, A. and Ganusauskaite, A., 2017, September. DIMENSIONS OF YOUTH SELF-
LEADERSHIP: MEASURING SKILLS, BEHAVIOURS AND COGNITIONS.
In Economic Science for Rural Development Conference Proceedings (No. 46).
Prasad, L.M., 2020. Principles and practice of management. Sultan Chand & Sons.
Raju, V., 2018. Theory of Lim law: Leadership style. Eurasian journal of analytical
chemistry, 13(6), pp.125-136.
Shariati, M., Talebnia, G. and Royaee, R., 2018. The mediating effect of self-leadership between
metacognition and management accountants' decision making. Valued and Behavioral
Accountings Achievements, 3(5), pp.101-129.
Waisanen, D., 2020. Improv for democracy: How to bridge differences and develop the
communication and leadership skills our world needs. SUNY Press.
Yokota, H., 2019. Mapping four leadership styles in Japan: how has the role of the principal
been shaped by policies?. Journal of Educational Administration.