Report on Management and Operations: Tesco, External Factors Impact

This report provides an analysis of Tesco's management and operations, examining the roles of leaders and managers within the organization. It introduces Tesco as a case study, detailing its business activities and key personnel. The report explores the impact of external business environment factors, such as Corporate Social Responsibility, culture, and stakeholder expectations, on the decision-making processes of leaders and managers. It discusses how these factors influence strategies and operational efficiency, including the adaptation of decisions to remain competitive. The report references various management theories and operational approaches, like TQM and JIT, and emphasizes the importance of considering external forces to achieve desired results. The conclusion highlights the significant role of leadership and management in organizational success within a competitive global market.

Management and
Operations
(LO 4)

Cover Content
 Introduction
 Introduction to the case study organisation
 Impact of external business environment factor which
influence decision making by leader and manger
 Conclusion

INTRODUCTION
Management and operation plays a significant role in growth and
development of the business in the global market. Effective
management helps the organization to attain productive results in set
time span.

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Management and operation need to be changed as per the dynamic
environment so that business can survive for longer time duration.
For the completion of the report Tesco is undertaken. It is located in
Welwyn garden City, UK and deals in distinguish groceries and
general merchandise retailer. The CEO of the firm is Dave Lewis.
The subsidiaries offered by company are, Tesco, mobile, Tesco bank
etc. This report covers, role and characteristics of leader and manger.

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Various theories are studies so that most suitable theory can be
adopted in the premises. Deep evaluation of operational
approaches like, TQM, JIT etc. are done properly. Numerous ways
are identified to understand how operational efficiency can meet
set standards with the management and leadership approaches.
Additionally, examination is done regarding the impact of external
business environment factor on decision making process .

Impact of external business
environment factor which
influence decision making by
leader and manger
In the competitive market place there are numerous external business
environment factors that directly or indirectly influence the leaders and
managers decision making process. It is very important for both leader and
manger to focus on external forces in order to remain competitive in the
global market. In order to overcome the barriers emerged due external
forces Tesco is designing strong strategies so that business day to day
activities can be performed smoothly.

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All of them influence the decision making process of leader and manager in
positive way. Leader and manager work as per the external environment so
that they can survive in the intense competition over the years. Both of
them need to change their decision which is taken for long term according
to external forces. By this best decision can be taken for the betterment of
the employees and employer. Some of the external business environment
factor which are impacting decision of leader and manager are as follows:

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Corporate Social Responsibility (CSR): This external factor
influence the the decision making process of both leader and manager.
The decision making process of manager is affected by Corporate Social
Responsibility because it influence staff members job satisfaction level
and retention ratio in the working premises. On the other hand it also
influence management in negative way because it affect the capability to
attract top talent. By this productive outcomes are not attained in the
global market.

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Culture: The another reason which is affecting the decision
making process of leader and manager is culture. Varied culture
creates problem for manager to take best decision. This is
because Tesco is operating it's business in many nation so
manager has to take in to account the culture of the particular
nation before taking any decision.

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Stakeholder and their expectation: Some of the stakeholders of
Tesco are customers, project manager, sponsors and many more.
All this directly or indirectly influence decision making process
of leader and manger. Manager need to take decision in which
stakeholders are also equally benefited so that business can be
operated smoothly.

Conclusion
From the above discussion the meaningful conclusion drawn is that role of
leader and manger play a significant role in achieving the desire results.
Their identical role helps the organization to survive in the competitive
world for longer time duration. The difference in management and
leadership is studied in order to clearly understand their skills,
functions and amening. Fiedler's contingency model is deeply
evaluated so as to gain best results as compare to other competitors
prevailing in the open market place.

References
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Feng, Q. and Shanthikumar, J. G., 2018. How research in
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