Report on Tesco's Key Operational Functions and Management Strategies

This report examines the key operational functions of Tesco, a major retail company, including finance, human resources, and marketing, while also identifying the roles and responsibilities of managers in these areas. It explores the application of Total Quality Management (TQM) and situational leadership as key approaches to operational management, highlighting their value in maintaining quality and adapting to diverse situations. Furthermore, the report analyzes the impact of the external business environment, particularly political factors, on Tesco's decision-making processes and operational efficiency. The conclusion suggests strategies for environmental sustainability and waste reduction within Tesco's operations. This report offers insights into how Tesco can improve its operations and leadership to achieve its business goals effectively.

MANAGEMENT
AND OPERATIONS

Table of Content
■ Introduction
■ Activity 2
■ Conclusion
■ References

1 Introduction to key operation of the organization-
■ The TESCO key operation are retailing, where aim and
objective of company is to render products to as many
consumers as they can.
■ TESCO embrace uses of common platform for building
innovation along with the branded categories that are
Fresh & Easy branded and concept stores, single format
is utilized by company which is applicable to the constant
range of goods.
■ For groceries and food the Fresh and Easy format is used
by company.

2 Detail of each key operational functions. Identification
of roles and responsibilities of manager in key
operational functions
■ Finance
■ Human Resource
■ Marketing
■ Production-

3 Key approaches to operation management and their
value
■ TQM-
■ Total quality management helps the company
to maintain the level of work across all
operations with reduced mistakes and errors
so that the company can satisfy their
consumers.
■ Tesco uses the strategy of providing them
with quality products so that they can target
and satisfy more customers. Tesco is (SA and
Rica, 2016) considered as the leading chain
of supermarkets in UK all because of their
service and quality of products.

4 Impact of external business environment
which also affects the decision making
■ Political Factors-
■ Tesco operates in more than 12 countries which
includes Europe and Asia which states that they have to
keep in mind so that they can maintain the level of
interference between their operations.
■ These factors are (Kapadia and et.al., 2018) concerned
with the rate of taxes, rate of unemployment, instability
of political issues and the condition of the economy
wherever the country is spreading their operations.
■ Company works under the guidelines of the
government so that they can satisfy the stakeholders of
the company. If the relations between the two countries
are not good then it will affect the business of the
company.

How operational efficiency can be improved
for successfully meeting business operation
■ The operational efficiencies can be improved by
successfully implementing the situational
leadership so that business operations can be
achieved by company effectively.
■ The situational leadership is leadership style
which is introduced by Paul Hersey and Kenneth
Blanchard. It refers to the situation when
manager or leader of company adjust their style
so that development stages of follow can be
easily influenced by them. The style can change
continue for meeting needs of other in company.

CONCLUSION
■ To preserve the environment the company can take up the measures and tools which are
sustainable and renewable for the environment so that they can preserve it.
■ Apart from that it is necessary that they take steps so that they can cut down or
eliminate the waste from the stage of manufacturing so that they can save the resources
and cut down prices so that they can target more customers

REFERENCES
■ Akalin, G.I., Huang, Z. and Willems, J.R., 2016. Is Supply Chain Management
Replacing Operations Management in the Business Core Curriculum. Operations and
Supply Chain Management: An International Journal. 9(2). pp.119-130.
■ Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of Educational Leadership
& Management. SAGE Publications Limited.
■ Choi, T.M., Chan, H.K. and Yue, X., 2016. Recent development in big data analytics for
business operations and risk management. IEEE transactions on cybernetics. 47(1).
pp.81-92.