Organizational Structure & Culture Impact on Tesco's Success Report

This report investigates the influence of organizational structure and culture on the success of Tesco, a major British multinational retailer. The research employs a case study approach, utilizing survey methods within a quantitative research paradigm. The study examines how Tesco's organizational structure and culture have contributed to its achievements within a highly competitive industry. The report is based on primary research, drawing upon existing literature on organizational structure and culture. Primary data was collected through questionnaires. The findings indicate a strong correlation between organizational structure, culture and success. The report also discusses the practical implications of these findings, highlighting structural and cultural factors that may hinder organizational effectiveness. This report suggests strategic management implications to implement novel systematic organizational structure and culture to improve organizations’ success. The report concludes with recommendations for Tesco and implications for further research, adding value to the understanding of organizational dynamics within a large retail setting.

Table of Contents
Abstract i
Acknowledgement ii
Glossary iii
List of tables iv
List of figures v
List of appendices vi
Chapter 1: Introduction 1-p
1.1 Background to research topic p
1.2 Background to research organisation p
1.3 Research rationale p
1.4 Research questions p
1.5 Research aims and objectives p
Chapter 2: Literature review p-p
2.1 Introduction of literature review p
2.2 Main body with heading and sub-headings p
2.3 Conclusion of literature review p
Chapter 3: Methodology p-p
3.1 Research process p
3.2 Research approach p
3.3 Research strategy p
3.4 Research methodology p
3.5 Research instruments/tools p
3.6 Sampling p

3.6 Ethical implications p
Chapter 4: Findings (data presentation) p
Chapter 5: Discussion (data interpretation) p
Chapter 6: Conclusion, recommendations and implications for
further research p
7.1 Conclusion p
7.2 Recommendations p
7.3 Implications for further research p
References p
Bibliography p
Word Count p
Appendices p

Abstract
Purpose – This research study aims to investigate the impact of organisational structure and
culture on its success, using case study survey methods within a quantitative research
paradigm. It explores how the organisational structure and culture have contributed to the
Tesco’s success within a very competitive industry.
Design/methodology/approach – This report is based on primary research. However, the
empirical framework for this research is founded on literatures on organisational structure
and culture. Primary data is collected through questionnaires to answer the research
questions.
Findings – The picture of the findings are not straightforward and some variation have come
out which are quite different than general assumptions. The study has established that there
are strong correlation in between organisational structure & culture and its success. Should
Tesco knowingly choose not to modify their organisational culture and structure in line with
evolving external dynamics then there is no doubt that over time these systems will become
less and less suitable for the needs of the organisation, which is in agreement with literatures
on the topic.
Practical implications – This study finds the organisational structural and cultural factors that
hinder effectiveness of an organisation. It also has strategic management implications to
implement novel systematic organisational structural and cultural to improve organisations’
success.
Originality/value– This paper is the first academic study conducted at Tesco to study its
organisational structure & culture and their implication to its success.
Key word – Organisational structure and culture.
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Acknowledgement
At first, I would like to thank God to make me capable enough to do something
worthwhile.
I would especially like to thank my supervisor for his generous time and
commitment. Throughout my dissertation, he had taken his valuable time to help me
whenever I needed; read through my draft copies; listened to me patiently; quickly
answered all my email queries and supported me every step of the way. Starting
from refining the research topic, he has encouraged me to develop independent
thinking and greatly assisted me with writing.
Thanks to all of those Tesco employees who had taken time for filling in the
questionnaires in my research. Without their active participation it would not be
possible to carry out this research.
Last but not the least, I thank to my family members, friends and relatives for
their kind help and cooperation during the research period.
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Glossary
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List of tables
List of figures
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List of appendices
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Chapter 1: Introduction
1.1 Background to research topic
Cultural diversity in workplace is the result of practises and values, beliefs and
traditions of employees or workers based on race, age, religion and gender. It means hiring an
employee from several backgrounds, cultures and countries unrelatedly of the race, caste,
gender and religion etc. this helps the company and organisation in searching for new talents
and hiring new people who can bring new ideas and innovative ideas. Employers have also
realised that workforce diversity provides both materials and intangible benefits to the
company. Mangers of the company should hire new candidates from various countries. These
candidates help the company in achieving success of the organisation and increase in
profitability. But it is essential for the company to manage cultural diversity in order to
increased benefits for the company. It helps in reducing conflicts and making effective
communication barriers. This should be done by mangers of the company. This is their
responsibility to manage cultural diversity workforce in the business environment so that
there can be effective employee satisfaction and there can be increase in employee
engagement. By having effective cultural diversity in the workplace, employees will also feel
good and works towards the achievement of personal ad organisational goals and objectives.
This helps the company in increasing their success rate and their productivity. This research
is on the company called Tesco. Tesco has to manage its cultural diversity in effective
manner so that their employees could also feel good and work towards the achievement of
goal.
1.2 Background to research organization
Tesco is the British multinational company which deals n groceries, clothing,
furniture, books, petrol and software tec. It is the general merchandise retailer company
which has a headquarter in England. It was founded in the year 1919 by John Cohen.
Company is operating in all over the world. Currently it is operating in more than eleven
countries. There are abut 6,800 shops in all the world. There are about 405,506 employees are
currently working in a company. It is the public limited company and woks at various online
platforms in worldwide. They all satisfied by the working cultural company and mangers are
providing to them. This helps them the company in increasing their sells and increasing their
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profitability and revenues. Tesco net income is 1.320 billion and its operating income is
currently 2.206 billion. Tesco has several competitors in the market. These are Morrisons,
Asda, Sainsbury and Lidl etc. these are also considering as the biggest companies n all over
the world. Mangers of the company are performing their roles and responsibilities in very
effective manner and they also focus on managing culture workforce diversity in business
organisation. This helps in increasing their productivity and revenues. Employees are
satisfied by the working environment. However, there are some of the challenges which are
faced by mangers in managing cultural workforce diversity. So, there are some of the
recommendations are also made towards the company in enhancing employee’s satisfaction.
1.3 Research rationale
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1.4 Research question (s)
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1.5 Research aims and objectives
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Chapter 2: Literature review
2.1 Introduction of literature review
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2.2 Main body with heading and sub-headings
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2.3 Conclusion of literature review
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Chapter 3: Methodology
3.1 Research process
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3.2 Research approach
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3.3 Research strategy
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3.4 Research methodology
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3.5 Research instruments/tools
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3.6 Sampling
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3.6 Ethical implications
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