Organisational Behaviour: Tesco Case Study Analysis

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ORGANISATIONAL BEHAVIOUR
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Table of Contents
Introduction................................................................................................................................3
LO1 Analyse the influence of culture, politics and power on the behaviour of others in an
organisational context................................................................................................................3
LO2 Evaluate how to motivate individuals and teams to achieve a goal...................................6
LO3 Demonstrate an understanding of how to cooperate effectively with others.....................8
LO4 Apply concepts and philosophies of organisational behaviour to a given business
situation....................................................................................................................................10
Conclusion................................................................................................................................12
References................................................................................................................................13
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Introduction
The organisational behaviour refers to the process of identifying the ways in which the team
and the different members of the team behave and correlate with each other.
Organisational Behaviour directly concerned with understanding, production as well as
control of employees’ behaviour in organisation. One of the greatest advantages of the
organisational behaviour and the practices that are associated with it are that , it provides an
exact idea as to what can be done and what cannot be done in an organisation. It is also
required for carrying out such activities, based on its cultural, political as well as power
effects on behaviour of Tesco. Operating since 1919, the organisation is one of the leading
organisations that have been operating in the retail sector. The organisation is headquartered
in UK and is one of the fastest growing organisations in the retail sector. The organisational
behaviour helps in understanding complex nature of human for identifying causes as well as
effects on that behaviour. The motivation of employees in organisation is needed as it helps
in providing better management system which raises to their needs as well as better
management can be done.
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LO1 Analyse the influence of culture, politics and power on the behaviour of others in
an organisational context
Culture, politics as well as power form one of the significant aspects of the organisation, the
effects of which can never actually be avoided. Invited as a local Employer advisory Forum
the organisational culture is needed to be established. The cultural aspect of organisation has
been dealing with its requirements, which help to carry out such works in Tesco. The culture,
politics of Tesco helps in analysing organisational behaviour as it helps in implanting certain
changes in organisation.
Influence of culture
The cultural influence helps in dealing with various changes that are perceptions. The effects
of culture in case of the chosen organisation is indeed huge and effective. It has been
identified that since the organisation is indeed huge , people from all over the world work in
the organisation, hence cultural clashes are quite common in the organisation. The culture of
Tesco effects on sharing friendly culture, employees empowerment is high as well as
decentralised structure has been dealing with it. As stated by Namada et al. (2018), the
decentralised structure of organisation plays crucial role in dealing with better management
services as it helps in providing better evaluation based on it its requirements can be managed
in an effective ways.
Classifications of culture
According to stability organisation culture is of two types they are stable culture as well as
unstable culture. The stable culture helps in satisfying to groups as well as unstable culture
helps in motivating different people from different age groups. It has been identified that
getter management system can be raised that helps in empowering employees and division of
task among employee scan be done.
The power of culture helps in motivating other employees as well as their basic requirements
can be gained. The role of better management services which are required based on it better
necessities can be evaluated that can be gathered in managing such effectiveness.In
accordance to Petrou et al. (2018), the better task management can be done through unstable
culture as task can be divided among individuals according to employees’ efficiency. The
person needs to manage such records that has been affecting such requirements based on it
better evaluation can be done.
The importance of cultural-difference awareness
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The culture different awareness is crucial as to helps in minimising chances of conflict among
individuals. It has been identified that better necessities can be derived that helps in
conducting such effectively that helps in increasing productivity. Tesco focuses on employee
motivational factors. Hence, different culture brings different background people, thus it
helps in motivating employees (tesco.com, 2019). Cultural awareness helps in building up
trust among employees as it help in providing better management services.
Hofstede’s dimensions of culture theory and application
Power Distance Index (PDI)
PDI indicates that society with unequal as well as hierarchical distribution of power has been
raised by understanding places in such system. The PDI score means that power if shared that
is widely dispersed as well as society memebers cannot accept such situations where power is
distribution is unequal.
 Individualism versus collectivism
The IDV score help in indicating the people within their community that are needed doe IDV
score that helps in indicating weak interpersonal connection among their families. Tesco have
very low IDV score. The marketing campaigns have been not that much effective as it has not
been provided the better management system. As stated by Podsakoffet al. (2016), it is also
raised that better strategies and its adoption are needed to be carried as it is required in
analysing such functioning based on it better management can be done.
 Masculinity Versus Femininity
The distribution of role among male and female has been required which helps in conducting
such records based on it better management can be done. The better management services are
needed to be provided as it helps in conducting such records that are needed in making it
worthy (Murtazaet al. 2016).
If the case of Tesco is considered then it has been identified that the culture is of mixed
types. The organisational culture is of mixed types and traces of both the masculine as well
as the feminine culture have been identified .
 Uncertainty Avoidance Index
The particular index helps in identifying the tolerance of Tesco towards ambiguity. It has
been identified that in most of the cases, the tolerance of Tesco towards these factors are on
the medium scale. There are certain factors of the society, that are actually tolerated by
Tesco, while there are some other factors that are not at all tolerated by the organisation.
 Long Versus Short Term orientation
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The long term orientation tend to pragmatic as well as modest that are needed for gathering
proper research which are needed for making is typically religious. In accordance to
Newman et al. (2017), the short term orientation has been required for making it gathered
which are needed for strong senses of nationalism as well as social standards.
 Indulgence Versus Restraints
IVR score allow for encouraging relatively with free gratification of people’s own drive as
well as emotions that are needed for enjoying such clanging factors. IVR score helps in
emphasis is on surprising gratification as well as regulations on people’s conduct with social
norms can be formed. The usage of this by Tesco have helped the organisation greatly in
The raise of digital technology has been raised that helps in conducting such affective on
organisational culture in 21st Century. The globalisation has been raised use of their
requirements which are needed by making it to get utilised in an advanced ways (Hansen and
Taylor, 2017).
The network theory as well as system theory helps in understanding frame of organisational
needs. It has been recorded that better evaluation and its necessities can be derived which can
be conducting which are needed in analysing such records based on it Tesco focuses on
organisational needs.
Influence of politics
Politics or more specifically organisational politics in this case identifies the practice as well
as the use of power within the organisational structure and the premises that prove to be
extremely useful for the organisation for bringing about some of the effective changes.
Politics play a vital role on the organisation in shaping up the operations of the organisation.
In case of Tesco, the organisation takes a proper care in ensuring that the effect of politics
does not hamper the overall operations and activities in a negative way (Lee et al. 2015).
The political factor influences individuals to carry out such works which are needed to be
carried based on it better management can be done. The policies of European Union
government have been raised that is depending on viable platform eve through operations of
international scales It has been identified tat better management system helps in dealing with
its evaluation which are needed to be considered based on it better functioning can be done.
Influence of power
The influence of power as well as its distribution among leaders in Tesco helps in developing
better management skills which can be considered by making its utilities that are required in
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focusing on motivating employees. Leadership power helps in influencing working culture of
organisation as it helps in dealing with its management in better ways.
The legitimate power helps in developing such requires that are required in making use of
their requirements which can be conducted based on it leading official status of their
positioning can be done.
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LO2 Evaluate how to motivate individuals and teams to achieve a goal
Motivation of individual in organisation leads to the growth of their requirements as it helps
in enhancingtheory productivity rate.
Motivational theories
The intrinsic motivation of employees has been rewarding upon individual that is required to
desire for internal. The personal enjoyment of an activity has been required as it helps in
conducting such records based on it better functioning can be done.
As stated by Serenko and Bontis (2016), extrinsic motivation are needed to be rewarded as it
helps in making use of various requirements which helps in conducting such records based on
it better functioning can be done. It helps in motivating external factors that are required for
enhancing skills of individuals.
Motivational theorists and theories
Maslow motivation theory
Maslow theory helps in explaining basic needs of individuals that helps in motivating
themselves. The basic need of human are needed to be fulfilled for increasing productivity
rate.
 Psychological need: (food, cloth, sleep)
 Safety needs: (Security, protection from danger)
 Social needs: (Social activities, group membership)
 Esteem needs: (self-respect and esteem of others)
 Self-actualisation: (developing and realising full potential)
In Tesco leaders can follow Maslow theory of motivational needs as it helps in providing
better assistance that are required for motivating employees.
Herzberg theory
The two factor theory that helps in increasing job satisfaction level. The separate cause of
dissatisfaction has been raised which helps in conducting such effects based on it better
evaluation can be done.
Motivator factor: It helps in encouraging employees to work harder to achieve
theoryrequirements
Hygienic factors: helps in encouraging employees to work harder that will cause to become
that is required for unmotivated with their presentation. It is also required in gathering such
records based on it better management can be done (Borkowski, 2015). The theory helps in
increasing satisfaction level among employees which are required in encouraging their needs.
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Alderfer theory
Alderfer has focused on three basic needs of human that helps in encouraging their basic
requirements.
 Growth needs
The existence needs comprise to those needs that are related to psychological and safety
needs.
If the growth needs of employees can be fulfilled then Tesco can get maximum benefits from
employees.
 Relatedness needs
It is related to esteem needs as well as social needs for establishing relationship with
employer.
 Existence needs
The self-actualisation as well as part of esteems needs which can be fulfilled by individuals
during dealing with its requirements. The better management services are needed to be used
which helps in focusing on their needs in better ways.
These theory can help in motivating employees as it helps in focusing on such requirements
based on it better advancement can be raised (Bottomleyet al. 2016). The productivity of
company can be focused which helps in conducting such records that are required in
analysing their needs in an advanced ways.
Process theories
Vroom theory
Vroom theory helps to assumes that behaviour which results from conscious choices among
with alternatives with those purpose can be gained which are needed to be usedbased on it
better management can be done. As stated by Pentland and Hærem (2015), Vroom realised
that employees performance that is based on individual factors with such personality, skills as
well as knowledge can be gained that are needed to be managed in better ways. In most of
the cases, it has been identified that the application of these factors by the organisation has
actually helped the leaders and the managers in identifying the different factors that can
actually enhance the employee performance.
Leaders of Tesco can follow this theory as it helps in providing better assistance to
individuals to raise theorybasic requirements.
Adams theory
Adam’s theory helps in developing fair balance to stick in between an employee’s inputs that
are needed for encouraging employee’s outputs. The input of employees includes effort,
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loyalty, hard work as well as commitments. The output includes recognition, responsibility as
well as stimulus.
The application of the theory has proved to be extremely useful for the organisation in
identifying the basic needs of the employees and the steps that can be adopted by the
organisation in fulfilling the needs and the demands of the employees.
Behavioural psychology
Emotional Intelligence defines the process that are adopted by the individuals to be aware of
ones emotions and also to use and express them effectively. The behaviour of employees can
be encouraged asit helps in providing better assistance to each individual to carry out such
works. The employee’s motivational power can be raised as it helps in dealing with existing
technology for making it more worthy. Soft skills also play a significant role in this regard ,
This helps the managers as well as the leaders extensively in dealing with the different
situations and taking decisions henceworth.
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LO3 Demonstrate an understanding of how to cooperate effectively with others
Different types of organisational teams
Functional Team
The functional team is permanent that helps in including members for some department with
their different responsibility. The batter management helps in dealing with functions that are
required in making use of their necessities based on it better management system.
Cross functional team
The cross functional team identifies the particular group of people with a range of people
having a range of functional entice who are working towards a common goal. Cross
functional team consist of members from different departments that are needed to carry such
requirements based on it better evaluation can be done.
The functional changes havebeen required for problem solving that are needed for managing
project teams. The problem solving can be done through it that helps in managing team and
based on it better evaluation can be done in an advanced ways.As stated by Deveceet al.
(2016), the project team helps in making advancement that helps in gathering such
requirements for making such advancement in an advanced ways.
The impact of technology on organisational team that helps in conducting such necessities
that can be recorded based on it better requirement can be done. The better advancement in
technology helps in enhancing employee skills
The main usually refers to groups of individual who work together from different
geographical locations that are needed for communication technology such email, videos as
well as fax. The virtual team networking has been required by making it various their certain
functionality in better ways (Wiesenfeldet al. 2017). Development and networking system of
organisation helps in dealing with technology development based on it better management
can be done.
However, a strict difference lies among the teams and the groups. It has been identified that
team is a more professional approach , while group on the other hand has been identified as a
more casual approach.
Team dynamics and teamwork
The group is collection of people who are coordinated their individual efforts whereas group
of people share a common team purpose as well as challenging goals. Members of team are
mutually committed to goals and each other.
Tuckman’s Team Development model and the impact of development stages
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on individual development.
Tuckman’s Team Development model helps in dealing with basic requirement which can be
considered by analysing team develop maturity as well as ability to carry out works based on
it better management can be done (Beckeret al. 2016).There stage forming, storming,
norming as well as performing has been raised to its necessity that can be considered by
analysing their requirements based on it better analysis can be done.
 Forming
High dependences areon leaders for providing guidance as well as direction. Leader has been
prepared to answer that is lots managing team’s purpose in an advanced ways.
 Storming
Team members that is required for gaining position as attempt to establishingthemselves in
relation to team members aswell.
 Norming
Roles as well as responsibility can be raised that is needed of smaller decisions can be gained
in better ways.Commitments and unity is strong that can be recorded in an advancementun
better ways.
 Performing
Team processes can be established which has been considered in analysing such evaluation
based on it better management system can be gained. It is also recorded that proper
functioning as well as its records can be managed.
Belbin’s typology for managing effective teams
Belbin’s typology for managing effective teams that are required based on better evaluation
can be recorded in analysing such concepts. In accordance to Johnson and Szamosi (2018),
Belbin’s typology is greater self-understanding as well as effective communication can be
raised. It is also required in making its utilities for improving based on it better evaluation can
be done. Tesco leaders can follow high performing teams that are required for business to
create effective team that is required in analysing such advancement for enhancing skills.
Considering role of leaders better starggeic can be developed that are required in analysing
such functions.
The soft communication helps in developing relationship with employees whereas hard
communication can needed to be encouraged that helps in developing their requirements
which can be considered in making use of it in better ways. The cooperation as well as
competition has been recorded that can be conducted by analysing such functions based on it
better management can be done.
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