A Report on TESCO: Management Styles, Organizational Behavior, Culture

This report delves into the organizational structure and culture of TESCO, a British multinational grocery company. It explores various management styles employed by TESCO, including classical, bureaucratic, administrative, scientific, autocratic, consultative, and democratic approaches. The report outlines the concept of organizational behavior, examining the nature of people and organizations, including individual differences, perception, and group dynamics. It further analyzes the relationship between motivation, organizational behavior, and their impact on workplace performance, differentiating between intrinsic and extrinsic motivation, and exploring content and process theories of motivation. The report concludes with a summary of the findings and references relevant literature.

Organisation structures and
culture

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P.4 Different approaches to management styles within TESCO................................................1
TASK 2............................................................................................................................................2
P.5 Outlining the concept of organizational behavior.................................................................2
P.6 The relationship between motivation, organizational behaviour and reflection impacts on
performance in the workplace.....................................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Organisation culture is all about the value, believes and code of conduct which are
followed by the company. It is something which is required to be followed by the employees of
the company in order to work with the organisation. In this present report TESCO has been
chosen for assessment. TESCO is a British multinational groceries company which has its
headquarter in England. Establishment is a public limited company which got established in the
year 1919. This report will majorly focus on Various approaches to management styles within
TESCO. In addition to this, concept of organizational behaviour will be explained in detail.
Furthermore, relationship between motivation, organizational behaviour and impacts on
performance in the TESCO will be analysed in brief.
TASK 1
P.4 Different approaches to management styles within TESCO
Classical approach: This theory says that every worker of the company focuses on their
physical and economic needs for improvement in public services of Tesco. They do not majorly
concentrates on the job satisfaction from their work instead of that employees are more oriented
towards profits of the company. This have structured the fact that this will increase the
productivity of the organisation. Therefore, public service must be improve with effective
consideration in business.
Bureaucratic theory: This theory is given by Max Weber, here it has been said by the
author that in order to establish an organisation, Bureaucracy is the best way for that. So Tesco
should follow the hierarchy system (Crane, 2017). This theory helps the organisation in running
more smoothly and it will be easy to know and understand the legal relationship rules. For
instance, implementation of hierarchy system in the Tesco with providing different instructions
and information for public services.
Administrative management theory: It is an important theory of management which
says that there should be a formal organisational structure to run and operate a company
effectively. Which means that there should be a clear division of labour and power of the
employees must be delegated properly. It is necessary to do the same as per administrative theory
of management. For instance, Tesco provide communication among staff members for delegate
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all work among several members in business. Therefore, public services will be improve with
providing appropriate division of labour and power among different staff members.
Scientific management theory: This theory of management says that every organisation
should analyse the workflow and enhance their different economic efficiency so that the
company can grow more (Tonnisson, 2017). To do the same organisation has to concentrates on
its labour productivity and efficiency of every employee working in the company. In context to
TESCO, this is being followed by the organisation where the manager has major concentration
on betterment of the working conditions and standardizing the tools. In order to implement this
management theory in business, it is essential to focus on cause and effect relationship. This is
because, it contains increasing productivity and efficiency at workplace to concentrate on
working conditions and standardizing.
Management styles
There are different styles of management which are used by manager of TESCO to
manage the company, some of them are described in the detail below:
Autocratic management style: It is a type of management style where the manager takes the
decision unilaterally. Here the consent or acceptance from the juniors and subordinates has not
been asked. Manager takes all the decision which they feel is right for the organisation and helps
in achieving the goals of the company. Within Tesco, if manager adopt this style, they need to
take decisions with themselves without any involvement of staff members. As a result, they can
work to motivate their staff members with using effective management style.
Consultative style: In this management style employee consent is taken seriously and thus it
leads to better relationship between management and employees of the organisation. TESCO
follows this management style to run its management system and business (Pantouvakis and
Bouranta, 2017). This is the reason the company has been able to maintain good relationship
with its employees. This kind of management style implemented with mutual understanding of
employees and managers. As a result, it contains more effectiveness to run better work and
develop relationship.
Democratic management style: In this management style the manager ensures to involve the
subordinates in the process of decision making. This will help the organisation in taking the
projects more effectively as the management and employee both are entirely involved for the
same (Gagné, 2018). Both work together to create a vision and focuses on achieving the goals for
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the nation. In this aspect, manager of Tesco take suggestions and guidance to accomplish mission
and vision. For instance, for development of new products they include effective planning and
ascertained with desired results at workplace.
TASK 2
P.5 Outlining the concept of organizational behavior.
Organisational behaviour can be define in the study to investigate impact of individuals,
groups and structures on behaviour in the business. In respect to understand human behaviour in
Tesco, specified field of faculty of knowledge developed successfully. Concept of organisational
behaviour can be defines in two aspects that are explained under here:
Nature of people
Nature of people is the basic qualities of person and their characteristics that personifies
individual as they can be similar or unique. In Tesco, following are different factors included: Individual differences: It is the managerial approach, that stated that in the chosen
business each employee different from each other. For instance, manager not be biased
for any employee in the enterprise. Perception:It considers unique ability to observe, listen and conclude something. For
instance, one employee think to do hard work and other think to do smart work. Whole person: Person skills also obtained with effective background and knowledge.
Emotional conditions not separable from physical conditions.
 Motivated behaviour: Positive and negative two types of motivations consider in the
chosen business which encourage others in every situation of life.
Nature of the organisation
Nature of the organisation states motive of Tesco. As a result, it creates several
opportunities which develop positive results in the market. It also defines standard and character
to act as mirror. Social system: Social system in every business socialise with other enterprise. Roles and
status influence in group which drive on individual.
 Mutual interest: Every business need employees and employee needs business. As a
result, in Tesco mutual understanding helps to accomplish their purposes to reach for
respective objectives.
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Organizational behaviour means the way people behave while working for any company.
It is the study of both groups and performance of employees within the company. It is a complete
separate study where the entire environment of the organization has been studied and individual
differences and their desire for involvement will be focused.
Personality and work behaviour
Every person has their own personality and they react differently in different situations.
Every person has their different position in the organization which is given as per their level of
knowledge and personality. This results in giving job satisfaction to the employees and
productivity will also be enhanced by the same. There are different human personalities like
some are outgoing, other are work have high work ethics. There are people who are good at
listening patiently whereas, some are very motivated and works for their own goals.
Group Dynamics
When in an organization, employees come together to attain any particular task or goal
than it will be known as a group (Van, Knippenberg and Hogg, 2018). Now comes the group
dynamics, it is an aspect which concentrates on how the group will be formed and the what
processes will be followed to make the group processes functioning.
In context to TESCO, the organization follows the behaviour of working in a group. This
has helped the company in achieving its goals more effectively and easily.
Inter group behaviour
There are various kinds of groups exist in a company and different behaviour of people
leads to group conflicts, competition in the group and so on. It is really important to be more
loyal while working in a group. But there are different personalities that comes together for
working and achieving a common goal. In many group there is a positive relationship that exists
and whereas there are negative group relations as well.
P.6 The relationship between motivation, organizational behaviour and reflection impacts on
performance in the workplace
Motivation is a process of encouraging people for giving their best while working and
also for achieving the goals of the organization(Herzberg, 2017). There are majorly two kinds of
motivation.
Intrinsic motivation: It is a type of motivation where the person gets the motivation of working
from inside, no other person encourages for working better or behave is some particular way
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(Ryan and Deci, 2000). It comes from within the person to learn or work better for getting
advantages by the same in the future.
Extrinsic motivation: This is a kind of motivation where the person do something in order to
get the reward or something in return from the same. This is a motivation where employee gets
motivated for work in order to get something in return like incentives, promotion or some perks.
Theories of motivation
Content theory of motivation: These are very old theories which are also called needs theories
of motivation. It says that need of person always changes according to the time and so every
person should made motivated as per their needs at that point of time. The different content
theories are as follows:
 ERG theory
 Herzberg’s Motivation-Hygiene theory (Two-factor theory)
 Maslows Hierarchy of Needs
Process theory of motivation : Whereas the content theories focuses on inquiring the 'what'
motivates, the process theories majorly says the issues linked to how the process works and
preserved itself over time, such as factors that determine the degree of effort, the continuation of
trying, the alteration of effort, etc. The different content theories are as follows:
 Equity theory
 Expectancy theory
Relationship between Motivation and performance
Every person needs that drive and encouragement to work better in the company. It will
lead to making their performance better an if an employee is motivated properly than their
working performance will be enhanced. As the person will do everything to achieve the thing for
which they have been motivated for (Kearney, 2018). Employee motivation has a great impact
on development as they make sure to carry every duty in well effective manner. So it can be said
that employees' performance gets enhanced by motivation factor and helps them in giving their
vest by the same.
Reflective practice:
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This helps in making the overall performance better to a great extent. As everyone needs
to work for something or the other so it is really important to motivate the employees. I have also
learned that organization learning is necessary for performing effectively and efficiently.
Furthermore, throughout this study I got to learn different study of motivation and its practices.
CONCLUSION
From the above report it has been summarized that Organizational behaviour means the
way employees act or behave while working for any company. It is the study of both groups and
performance of employees within the company. In addition to this, Every person has their own
personality and they react differently in different situations. These personalities help the person
in getting different job position in the organization. Furthermore, Employee motivation has a
great impact on development as workers make sure to carry every duty in well effective manner
due to motivation.
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REFERENCES
Books and Journals
Crane, A., 2017. Rhetoric and reality in the greening of organisational culture. In Greening the
Boardroom (pp. 129-144). Routledge.
Tonnisson, K., 2017. The effect of organisational structures and cultures on quality management
in Estonian local authorities. In Improving the Quality of East and West European Public
Services (pp. 57-70). Routledge.
Pantouvakis, A. and Bouranta, N., 2017. Agility, organisational learning culture and relationship
quality in the port sector. Total Quality Management & Business Excellence, 28(3-4),
pp.366-378.
Van Knippenberg, D. and Hogg, M.A., 2018. Social identifications in organizational
behavior. The self at work: Fundamental theory and research, pp.72-90.
Gagné, M., 2018. From strategy to action: transforming organizational goals into organizational
behavior. International Journal of Management Reviews, 20, pp.S83-S104.
Herzberg, F., 2017. Motivation to work. Routledge.
Ryan, R.M. and Deci, E.L., 2000. Self-determination theory and the facilitation of intrinsic
motivation, social development, and well-being. American psychologist, 55(1), p.68.
Kearney, R., 2018. Public sector performance: management, motivation, and measurement.
Routledge.
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