Graduate Diploma of Management: Applied Research on TESCO Performance

This report presents an applied research analysis of TESCO, a multinational retailer, focusing on improving its organizational performance. The research investigates factors impacting performance, including competition, employee skills, and customer satisfaction. Key findings highlight the need for improved store layouts and employee training. The report includes a survey of factors affecting organizational performance, customer satisfaction, and necessary changes. Recommendations include adding new products, improving product assortment, and enhancing supply chain networks. The research suggests actions such as employee training, improved store layout, and enhanced procurement capacity. The report concludes that applied research is crucial for evaluating issues and determining effective solutions within the organizational setting. The study also suggests future research paths to identify the root causes impacting market performance.