Tesco Case Study: Global Pandemic Impact on Workplace Transformation

This report investigates the impact of the global pandemic on accelerating workplace transformation, focusing on a case study of Tesco. It examines the changes in employee management and work patterns due to COVID-19, including the rise of remote work and digital transformation. The research explores the challenges and impacts of these transformations on business organizations, considering aspects like management structures, employee policies, and overall business stability. The methodology employs a qualitative approach, utilizing both primary and secondary data collection methods, including employee interviews, to gain a comprehensive understanding of the changes and their effects. Ethical considerations are addressed to ensure the integrity of the research process. Desklib offers a range of similar solved assignments and past papers for students.

Transformation in the
workplace

TABLE OF CONTENT
Topic: Impact of global pandemic on accelerating workplace transformation................................3
INTRODUCTION...........................................................................................................................3
Background of the study:.............................................................................................................3
Aims:............................................................................................................................................3
Objectives:...................................................................................................................................3
Research question:.......................................................................................................................3
Rationale:.....................................................................................................................................4
LITERATURE REVIEW................................................................................................................4
Theme 1: investigating impact of global pandemic on promoting workplace transformation:...4
Theme 2: assessing range of workplace transformation occur due to global pandemic:.............4
Theme 3: examining impact of workplace transformation on business organization:................5
RESEARCH METHODOLOGY.....................................................................................................5
Research type:..............................................................................................................................5
Research approach:......................................................................................................................5
Research philosophy:...................................................................................................................5
Data collection:............................................................................................................................6
Sampling:.....................................................................................................................................6
Ethical consideration:...................................................................................................................6
Timeline:......................................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................1

Topic: Impact of global pandemic on accelerating workplace transformation.
INTRODUCTION
Global pandemic or COVID-19 is one of the most common term in the world, every
business was impacted due to pandemic and have to change their business structure to meet the
demand. Workplace transformation occur due to global pandemic, when employees were lock
down in their homes, business made certain changes in the employee management process
(Aroles and et.al., 2021). Workplace transformation means change in pattern of managing people
and their work, business faced certain challenges. COVID-19 have introduced certain new ways
to manage people and their performance, business compulsory have to bring major changes
which impact their positioning in highly competitive market.
Background of the study:
This study is based on Tesco, this company is one of the largest supermarket chain that
have wide range of product to fulfil rising demand of the customer. Tesco have global footprint
and great brand image because of their quality product provided to customer in the market
(Pataki-Bittó and Kapusy, 2021). This company have brand image and reputation that allow
them to become competitive in the market, strong management of the company helped them to
survive global pandemic and helped them to manage workplace transformation.
Aims:
The aim of this project is “To investigate impact of global pandemic on boosting workplace
transformation” a case study of Tesco.
Objectives:
 To investigate impact of global pandemic on promoting workplace transformation.
 To assess range of workplace transformation occur due to global pandemic.
 To examine impact of workplace transformation on business organization.
 To craft the best strategies for betterment of workplace during transformation.
Research question:
 What are impact of global pandemic on boosting workplace transformation?
 What are range of workplace transformation occur due to global pandemic?
 What are impact of workplace transformation on business organization?
 How the best strategies for betterment of workplace during transformation?

Rationale:
Reason behind conducting this study is to understand what are impact of global pandemic
that bring change in workplace transformation process. Another reason is to get clear
understanding how business response to demand in workplace transformation and what are major
impact on the employee in the process. Another reason may include personal reason to gain max.
knowledge out of this research in the process.
LITERATURE REVIEW
Theme 1: investigating impact of global pandemic on promoting workplace transformation:
According to de Lucas Ancillo and et.al., (2021), global pandemic is one of the major reason
why businesses have to adopt workplace transformation. It is very clear due to spread of
COVID-19, one of the deadliest virus in the history of mankind, every business unit and
industrial work was completely stopped. When government introduced lock down to control the
spread, businesses runner know they have to bring major changes in workplace to meet the
demand. Completely new concept of 'work from home' was introduced that allow employee to
work directly from home. This new concept was beneficial for employee as they were safe from
spread of virus but business management was impacted due to work from home. Every company
compulsory have to bring changes in management process as no employee was presented in the
workplace, transformation took place as changes were made automatically. For example;
business brought workplace transformation and allowed employee to work anywhere from home.
Theme 2: assessing range of workplace transformation occur due to global pandemic:
According to Mancl and Fraser (2020), workplace transformation is one of the wide term which
include change in management structure, it is very clear changing whole structure is challenging
task which company can not perform during pandemic. Global pandemic or COVID-19 have
push businesses to make ranges, these changes or transformation can be seen in different area for
example; work pattern; work pattern was completely changed due to global pandemic because
work from home was introduced where employees were free to work from their home and
complete the task according to their requirement. Businesses have introduced flexible working
hour that allow employee to work effectively and can leave system before office time as they are
working from home. Apart from this, digital transformation occurred due to global pandemic:
company and employee become directly depended on technological advancement because they

were not available at workplace, use of technology including both software and hardware can be
seen. Many other transformation have occurred in the workplace due to global pandemic.
Theme 3: examining impact of workplace transformation on business organization:
According to Nagel (2020), workplace transformation is one of the most challenging thing
because bringing active change in workplace is complex task required extra efforts. Workplace
transformation have impacted different area of business for example; workplace itself was
impacted due to transformation as management pattern was completely changed, employee who
having habit to work according to their need have to change this habit as transformation impact
every employee as well. Apart from this, impact can be seen on policy and procedure of business
where company have to bring major changes in policy structure impacting their positioning and
internal stability.
RESEARCH METHODOLOGY
Research type:
Research type means form in which research can be completed where researcher collect data by
adopting two different forms, including qualitative and quantitative research type. Qualitative
means data will be collected in the form of feelings and thematic area where researcher considers
these elements (Rinjit, 2020). Whereas quantitative research type means researcher will focus on
statistical and numerical form to complete the study. For the completion of this study qualitative
research type will suit best to gain in-depth experience of employee.
Research approach:
Research approach means steps of broad assumptions while collecting data, research adopt
different approach while completing their study, there are two research approach including
inductive and deductive research approach. Inductive research approach mean researcher will
generate brand-new theory whereas in deductive, researcher will consider existing theory that
allow them to complete study. For the completion of this study, researcher have considered
inductive because it is related to qualitative research approach.
Research philosophy:
Research philosophy means set of belief about in which research collect data and interpret them
to get max. knowledge to complete their study, there are two type of research philosophies,
interpretivism and positivism. Interpretivism philosophy believe that individual shape society
behaviour whereas positivism believe that society shape behaviour of individual. For the

completion of the study, researcher will consider, interpretivism as to gain max. knowledge and
understanding individual perception.
Data collection:
Data collection is one of the most important element in research methodology as this allow
researcher to collect data and interpret it, there are two methods of data collection, primary and
secondary (Kothari, 2019). Primary data collection means researcher will consider new data
directly from individual and their viewpoint whereas secondary data means researcher will
consider already published data which was used by other researcher as well. For the completion
of this study, researcher will consider both primary and secondary data collection method to gain
max. knowledge about the chosen topic.
Sampling:
Sampling is selected when researcher considers primary data as they have to perform sampling to
collected data, there are different type of sampling including survey and interview of employee.
Survey means surveying viewpoint of individual and collecting data whereas interview means
interviewing candidate of employee to gain max. knowledge about chosen topic. For the
completion of this study, researcher will perform interview of five employees.
Ethical consideration:
Ethics or moral consideration is one of the most important thing in research methodology where
researcher consider moral value while collecting and interpreting data. Ethical consideration
allow researcher to avoid hurting any feelings of candidate while interviewing them and
considering their viewpoint. Moral value of researcher allow them to avoid using those word in
interview and help them to use secondary data with proper and valid form. For the completion of
this study, researcher have consider ethical value where;
 No candidate and their feelings were hurt.
 Books and journal was used effectively.
Timeline:
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Research
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selection
Research
aim,
objective
s and
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develop
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Drafting
research
proposal
Analysin
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Selection
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Designin
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data via
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Submissi
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CONCLUSION
This report has discussed impact of global pandemic on boosting workplace transformation.
Later this report has provided aims and objectives and rationale for choosing this topic. Later this
report has discussed literature review where viewpoint of different authors have been discussed
and their knowledge is been used in the completion of this report. Later in this report research
methodology is been discussed where research type, approach, methods, philosophy, data
collection, sampling and ethical consideration is been provided. At last ethical consideration was
provided in this report to understand how ethics matter in completing study and performing
research in effective manner.

REFERENCES
Books and journals
Aroles and et.al., 2021. New ways of working (NWW): Workplace transformation in the digital
age. Information and Organization, 31(4), p.100378.
de Lucas Ancillo and et.al., 2021. Workplace change within the COVID-19 context: a grounded
theory approach. Economic Research-Ekonomska Istraživanja, 34(1), pp.2297-2316.
Kothari, C.R., 2019. Research methodology: Method and techniques.
Mancl, D. and Fraser, S.D., 2020, June. COVID-19’s influence on the future of agile.
In International Conference on Agile Software Development (pp. 309-316). Springer,
Cham.
Nagel, L., 2020. The influence of the COVID-19 pandemic on the digital transformation of
work. International Journal of Sociology and Social Policy.
Pataki-Bittó, F. and Kapusy, K., 2021. Work environment transformation in the post COVID-19
based on work values of the future workforce. Journal of Corporate Real Estate.
Rinjit, K., 2020. Research methodology.
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