Comprehensive Analysis of Tesco's Operational Plan and Implementation

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This report provides a comprehensive analysis of Tesco's operational plan, covering key aspects such as operational planning, team success factors, contingency planning, and business proposal writing. It examines the importance of KPIs, their relationship to different roles, and how to set operational goals. The report also delves into outsourcing versus HR departments, supplier relationships, and the impact of just-in-time and total quality management. Furthermore, it explores resource management with intellectual property rights, performance monitoring, budget considerations, and negotiation strategies. The report concludes with a discussion on documentation and the importance of gaining approval for operational plans from stakeholders, including the application of SMART goals.
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Table of Contents
INTRODUCTION...........................................................................................................................1
ACTIVITY 1....................................................................................................................................1
A. Operational plan and implement example that how successful team consider in it...............1
B. Ways to communicate consultation processes.......................................................................2
Feedback used for consultation process......................................................................................3
Newsletter which help to inform staff about operational plan....................................................3
C. Two successful factors for KPI..............................................................................................3
KPI relation with position and write operational goal that is related with brief description of
role...............................................................................................................................................4
D. Contingency plan, stages of contingency plan and develop two contingency plans..............4
E. Steps to write winning business proposal in words................................................................4
Importance to obtain specialist advice........................................................................................5
What information must be included which present information in different ways.....................5
F. How to gain approval for operational plan from relevant stakeholders..................................5
SMART goal...............................................................................................................................5
ACTIVITY 2....................................................................................................................................6
A. Importance of outsourcing versus HR department, costs and recruitment process...............6
B. What is supplier relationship..................................................................................................6
Impact of just in time and total quality management on organisation supplier relationship......6
Who are internal suppliers..........................................................................................................7
Why it is important to consider relationship costs to build relationship with suppliers and
benefits of relationship................................................................................................................7
Recommendation for organisation and factors that influence of choice of supplier...................7
C. What resources and services have intellectual property rights and responsibilities attached
with them.....................................................................................................................................8
Measures which need to take order to prevent non-compliance ................................................8
ACTIVITY 3....................................................................................................................................8
A. Monitor the performance of an employee for organisation, develop system that enable to
monitor for over a four week period ..........................................................................................8
B. Two factors that impact on that how much budget is available to organisation....................9
Locate organisation financial performance, analysis relationship between profit and loss
statement with rate of sales over the past twelve months and take two observations about
relationship................................................................................................................................10
C. Identified three variations in production of office, with regards to quality..........................10
Flow chart of organisation to use and identify and correct problem in quality .......................10
Suggestion with variation to strategy that rejected...................................................................10
D. Identify gap between accepted and desired performance and steps to recommend to support
team...........................................................................................................................................11
E. Principle negotiation recommended over hard and soft negotiation and implement new
piece of equipment at workplace to increase productivity .......................................................11
F. Documentation which need to collect with operational plan and why documentation is
important from previous requirements......................................................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13
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INTRODUCTION
In operation management plan, there are several elements included that assist to consider
irrespective elements in operations. It consists of planning, organising, staffing, monitoring,
controlling and motivating. Therefore, it creates a significant impact on the overall results of
enterprise. Furthermore, it considers optimum utilisation of resources that increase enormous
profitability with employee’s efforts and usage of raw material (Coelho, Renau and Laporte,
2016).
In this context, present study is based on Tesco which is a successful retail sector
business of UK. They also deal in several kinds of products and services which help to attain the
desired work performance in business.
For gaining insight information of the present report, it covers operational plan and
successful team that is considered as a successful team. Furthermore, it includes contingency
plan and steps with specific activities. In addition to this, internal suppliers are also included that
consider the relationship with costs to build effective results. Moreover, there are two factors
considered that highly impacts the budget available for business.
ACTIVITY 1
A. Operational plan and implement example that how successful team consider in it
Operational plan can be classified with components in the enterprise that define particular
actions. It creates proper support with strategic objectives and plans of upper management. In
order to effectually understand the operational plans, it can be stated that overall planning
process also considered in Tesco. Furthermore, a successful team is developed in several ways.
For instance: establishment of clearly defined team goals, develop plan for action, assessment of
roles and responsibilities, measurement and monitor progress, etc. (Srivastava, Chaudhuri and
Srivastava, 2015). All these ways help to make a successful team with using operational plan (6
keys to an effective and successful team, 2018). Project lifespan, sustainability and exit strategy: In order to consider a new project,
Tesco adopted restoring community allotment in Holyhead. Therefore, they created new
paths around the plots and dedicated to develop significant advantages. In this
consideration, a large amount of fund is considered on site to develop significant results.
Around 20 weeks are required for the chosen company to complete their project in a
successful way. Sustainability of this project is developed to help the children, elderly
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and disabled users who regularly enjoy the site. However, if the project is not working
effectively on planning stage, it is difficult to rectify afterwards. Hence, exit strategy is a
process which follow in all project life cycle, preliminary exit plan drafted together with
partner that defined in the project successfully (del Alonso-Almeida and Llach, 2015). Financial resources requirements: In order to implement financial resources, it is
required for Tesco to arrange amount from different methods. Total £1200.00 requires to
the company which they can use from own fund requirement. As a resuls, investment
assists to develop more significant advantages. Human resource requirements: Human resource requirement play important role in the
business in which more than 5 years of experience needed. In this consideration, several
numbers of people around 25 required who have skills of IT, marketing, human
resources, production, accounting etc.
Risk assessment: In order to consider project risk assessment, manager of Tesco needs to
identify risks meet with the plan team. In this way, different categories, priorities and
mitigation towards these risks are identified. It determines quantitative and qualitative
value that is related with the risk to concrete situation. It also recognised threat which
involve the measurement of probability (Gallino and Moreno, 2014).
B. Ways to communicate consultation processes
In order to determines effective communication, it can be stated that consultation process
helps in achievement of successful results. Following are certain ways to communicate
consultation process:
Talking about issues
Listening to increase concerns
Understanding the roles
Seeking information and sharing views
Discussing about issues in proper time
Attending schedule meetings
Feedback used for consultation process
In order to consider feedback for consultation process, it can be stated that Tesco must
identify hazards and assess risks from their work. On the basis of it, they have to make decisions
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to eliminate and minimise risks. Changes must be proposed that affect the health and safety of
workers (del Alonso-Almeida and Llach, 2015).
Newsletter which help to inform staff about operational plan
C. Two successful factors for KPI
In order to determines successful factors in KPI consist quality and cost. This is because,
in the chosen enterprise it assists to more significant work performance and develop role to make
successful results. Performances indicators assists to develop more significant results at
workplace.
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Company hiring
Tesco preparing operational plan to consider restore of business products. Hence,
there are several members required. You can refer your friends family members,
etc.
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KPI relation with position and write operational goal that is related with brief description of role
In order to consider KPI, metrics and measurement, it is essential to look to track the
hardest part of performance management. Good thing in this is that people can easily learn
several things. Collection of sample metrics and key performance indicators could be used as
starting point. KPI has relation with customer service department, finance department, human
resource department, etc. (Mani, Kesavan and Swaminathan, 2015).
D. Contingency plan, stages of contingency plan and develop two contingency plans
Contingency plan consider designed to take account of possible future event and
circumstances. Tesco consider contingency plan to develop successful project to talk about
issues and understand roles of people in it. Following are certain steps consider in contingency
planning of Tesco: Identify: It is first step in which customer and channels send into the company into free
fall. Business segments verge of extinction and competitors of Tesco are the biggest
predators. Priorities: After identify, the selected enterprise must select list and take priorities from
it. For instance, from two contingency plans such as talk about issue and understand
roles, they have determines talking about issues. Plan: Plan and execute activity include time and review of the whole process which
consist important role (Gallino and Moreno, 2014). Executive: In respect to develop executive, plan must be develop with protection
equipment, data backup, etc.
Review: At last step, it is essential to look towards different consideration that not create
negative impact on the desired outcomes of results.
E. Steps to write winning business proposal in words
In order to consider business proposal, it can be stated that there are different steps must
be taken in Tesco. Strong business proposal include top opportunities to win new enterprise. In
the ultimate sales document, version of all value and solution brings towards problem. Hence,
following elements must be included in proposal: Gather relevant information: In order to rite business proposal, it can be stated that
Tesco must consider their relevant information. It considers crucial characteristics to
make successful proposal (del Alonso-Almeida and Llach, 2015).
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Outline scope of the project: After determine relevant information, I consider business
proposal must consider outline to accomplish scope of project. In this regard, answer
must be taken on the basis of wh questions such as who, what, where, how, when, etc.
Start writing business proposal: At the end, I made a proposal plan consider develop
systematic work performance such as actual plan with introduction, executive summary,
table of content, etc.
Importance to obtain specialist advice
In order to obtain special advice, it can be stated that business proposal has been present
when large audience come to the store. It is important to obtain special advice because it
considered feedback on project which made to attain more desired work performances. Along
with this, it is useful to generate overall structure in systematic manner.
What information must be included which present information in different ways
There are several ways communicate to collect relevant information such as internet
media, social media, etc. All these consideration helps to focus on present information which
collected from different ways.
F. How to gain approval for operational plan from relevant stakeholders
In order to gain approval, Tesco company must present it in front of executives, chief
executives, etc. to take approval. It is usually considered systematic approach with justification
that provide funding. Manager also need to present their ideas and plans with relevant
information that present ideas (Mani, Kesavan and Swaminathan, 2015). Decision mostly based
on the basis of values and mission of the organisation.
SMART goal Specific: Tesco has goal to develop and increase profitability that assists to accomplish
their desired results. Measurable: Measurable element consider achievement of goal with consideration of
successful outcomes. In this regard, it is essential to measure regularly to attain
systematic roles. Achievable: Achievable element must develop with successful plan in the chosen firm
that includes policies and practices to make creative work performances. Relevancy: Relevancy also need to measure to check effectiveness in the business.
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Time frame: In order to take time frame, total 20 weeks has been taken.
ACTIVITY 2
A. Importance of outsourcing versus HR department, costs and recruitment process
In order to determines successful results, it can be stated that outsourcing consider several
types of HR functions that increases greater efficiency in human resource department. With the
help of HR services, Tesco has advantage to streamline HR activities on the basis of compliance,
payroll and employee administration. Furthermore, cost in recruitment also determines
successful advantages with management functions (del Alonso-Almeida and Llach, 2015). This
is because, cost determine right kind of employees as per enterprise needs. Moreover, good
recruitment process minimise time that involved in searching, interviewing, hiring and training.
B. What is supplier relationship
Supplier relationship is good framework which strengthen strong relationship. In order to
understand, analysis and focus on supplier relationship, productive, efficient and compete results
produces. It is very important to identify that supplier create impact on monetary outcomes.
There are several points considered to look for supplier relationship. It also creates impact to
maintain good relationship (Picot-Coupey, Huré and Piveteau, 2016).
Impact of just in time and total quality management on organisation supplier relationship
In order to determines impact of just in time and quality management, it is essential to
consider effective supplier relationship. In the following consideration, impact could be assessed
on the following basis: Just in time: In order to determines impact of just in time on organisation, it can be stated
that company employ inventory strategy which increases efficiency and decreases
wastage of time. It is needed in production process to reduce inventory cost so that
supplier relationship will be develop successfully. This method is needed to consider
accurate and forecast demand.
Quality management: Quality management system ensure that organisation produce
relevant products and services with consistency. It contains four major elements such as
quality planning, quality assurance, quality control and quality improvement. It impacts
positively on supplier relationship because they consider effective results in systematic
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manner. There are several principles of quality management such as customer focus,
leadership, engagement of people, improvement, etc.
Who are internal suppliers
In order to determine internal suppliers, Tesco has several people such as employees,
managers, board of directors, investors, etc. All these suppliers helps to increase motivation level
that assists to frame more desired work performances. It helps to support with co-workers to do
effective job. Along with this, it can be stated that internal suppliers are those who possess
important part of same company as its customers. Upstream process also consider important part
and support to whole group.
Why it is important to consider relationship costs to build relationship with suppliers and benefits
of relationship
In order to build effective relationship, it can be stated that strategic plan must include
cost to build strong relationship and its benefits in the organisation. This is because, it helps to
seem suppliers issues backwards. It is essential to build good relationship with customers, it is
essential to look towards health and growth as well (Ülgen and Forslund, 2015). Furthermore,
supplier components can positively impact on quality of products because, higher quality
increases' customer satisfaction and decreases return that added into bottom line.
Recommendation for organisation and factors that influence of choice of supplier
In order to provide timeliness delivery, it is essential to view customer reliability. Less
risk inventory assist to become positive outcomes. It increases reliability and it helps to minimise
risk of inventory. Furthermore, Tesco must produce their products and services that increases
competitiveness on the basis of pricing, reliability, technological breakthrough and knowledge of
industry trends (Winter and Lasch, 2016).
C. What resources and services have intellectual property rights and responsibilities attached
with them
Requirement and responsibilities in intellectual property is important part for the business
environment. In term of organisation, Tesco need to take steps that protect their intellectual
property from where resources could be acquired. In order to acquire resources and services, it is
important to acquaint with intellectual property. For example, material obtained from internet
which includes copyright issues (Mani, Kesavan and Swaminathan, 2015). These unlawful
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access breaching the intellectual property of involved organisation. Policies. Procedure and
information consider licensing agreements, information that ensure copyright protection to
register intellectual property.
Many businesses have policy in place that govern and manage ownership of intellectual
property in systematic manner. These policies consider explanation of terminology that are
related with property. Disclosure of property consist commercialisation and information of
infringement (Clough and et.al., 2015).
Measures which need to take order to prevent non-compliance
There are several ways to register intellectual property assets. For example, design can be
registered with official journal of designs, patent, etc. Trademarks and plants breeders with
official journal of plant breeder's rights. Performance criteria ascertained with develop, monitor,
review performance system, etc. It helps to assess progress to accomplish profits and
productivity (de Sousa Jabbour, 2015).
ACTIVITY 3
A. Monitor the performance of an employee for organisation, develop system that enable to
monitor for over a four week period
In order to consider monitoring and reviewing, there are several ways. They are as
follows: Quality assessment: In order to collect data with measure and analysis performance,
there are several ways. In this consideration observing service delivery focuses on client
method, auditing individual records, reviewing data, etc. In order to devising quality
monitoring system, with monitoring tools (Coelho, Renau and Laporte, 2016). There are
majorly three ways to use data such as placing them into the tabs, analysis and
interpreting. It is further used to conduct managerial decisions. In the external evaluation,
process consider with external body to provide feedback for organisation performances.
Certification is also needed to acknowledge competence and legal requirements. Performance appraisal: It is a way in which management and HR department provide
their feedbacks regarding performance and employees. It is instantaneously undertaker
with real time that given on the with real time reports. It also identifies professional
development needs set to increase promotional activities (Havaldar and Cavale, 2017). It
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is systematic approach that assists to evaluate standard and assists to determine pay skills.
Professional development needs easily identify to set future goals and better productivity.
Process appraisal: This element consider way in which functional and operational
resources has been identified. In the tasks, there is more time consume to assess hazards.
For quality improvement, it increases productivity with different resources. Cost and
variations in the process assists to evaluate outcomes in significant manner (Srivastava,
Chaudhuri and Srivastava, 2015). In order to consider quality improvement, it is essential
to increase significant advantages as per resources and maintain regular basis work.
Factors are significant create impact to accomplish business improvements.
B. Two factors that impact on that how much budget is available to organisation
In respect to consider project plan, it is important to keep accurate financial decisions and
information. It includes following information:
Budget which includes all kinds of expenses
Ratio analysis
Forecasting about future expenses
Cash flow statement
Profit and loss statement
Balance sheet
Investment
There are different kinds of factors which affect to budget as well. Therefore, it is
important to keep appropriate records and variations of changes with legislative requirement and
innovation (Gallino and Moreno, 2014). In order to consider financial awareness, certain
circumstances must be unforeseen that justify profit and loss statement that are related with
productivity and fraudulent. In Tesco, performance criteria assists to identify areas in which
performance develop successfully.
Locate organisation financial performance, analysis relationship between profit and loss
statement with rate of sales over the past twelve months and take two observations about
relationship
Furthermore, it is essential to ensure that team members are very clear about their roles
and responsibilities. It is useful method to increase systematic work performance at workplace. It
assists to conduct project with continuous improvement, assistance which need to include
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feedbacks as well (Schlegel and Trent, 2016). Team must consider actual issues and appropriate
awareness with solution. It assists to understand organisational changes. Team develop values in
term of openness, trust, collaboration, etc. In term of cultural diversity, it also assists to
implement action learning.
C. Identified three variations in production of office, with regards to quality
In order to consider effective and quick strategy, it is essential to make sure that actual
operational and strategic plan must be consider in systematic manner. This is also considered
recognise to create changes with solution (Laffy and Walters, 2016). Problems are not always
arises in the process. Therefore, action learning consider attitude, conflicted to understand
another group performances.
Flow chart of organisation to use and identify and correct problem in quality
External parties in coach consuming more time and expensive. Therefore, it is best to
allocate mentor and save cost and time. In order to perform skills gap analysis, Tesco must
consider devise performance to eliminate gaps. Productive results consider to address issues and
improve individual performances (Wang, Sanchez Rodrigues and Evans, 2015). Coaches and
mentors usually selected from members in particular enterprise. Coaching is related with tasks so
that individual performance required level to improve knowledge and skills.
Suggestion with variation to strategy that rejected
In order to provide suggestion, in operational plan consider following elements:
Policy and procedure in Tesco committee dependence on its relevance.
Standard committee with association of topic.
At workplace, healthy and safety manager advice must be undertake to maintain safe
working environment (Wilson, 2015).
Staff must be designed in department to make sure that operational plan to understand
commencement.
D. Identify gap between accepted and desired performance and steps to recommend to support
team
In order to consider operational plan, external parties consider time consuming and
expensive. Therefore, it is best to allocate mentor to save cost and time. Furthermore, it is
essential to perform skill gap analysis which spot towards gaps in performances. Devise and
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demonstration of expected performance assists to meet goals and outcomes. With respect to
make productive, it is essential to focus on team support for individual growth (Slawsky and
Zafar, 2017). Manager of Tesco must identify their problems that comes within a team regarding
specific performances. When issue is come, coaches should be teach their group.
Beside this, when issue come from behavioural standard such as lack of confidence,
manager of the chosen firm has responsibility to allocate and cater specific individual need to
improve their performances. It is safe and productive to attain specific targets that increase
successful results. On the basis of expectations and challenges, members of the enterprise must
understand dynamics of workplace (Picot-Coupey, Huré and Piveteau, 2016). Hence, skills
required to tackle tasks. It is important for both mentors and staff members of Tesco. Manager of
the chosen business must provide successful training to their staff members so that individual
performance improve as per their knowledge, skills and abilities.
E. Principle negotiation recommended over hard and soft negotiation and implement new piece
of equipment at workplace to increase productivity
In respect to gain agreements in operational plan of Tesco, it is important to consult with
team approval. In this way, different rules and regulations consider with negotiation that help to
promote approval of whole team:
Staff of designated in department to make sure that operational plan is well understood on
the basis of prior commencement.
Board of executives for approval requires from CEO, coordinators, directors, etc.
Furthermore, another principle consider health and safety measurement to undertake
variations in operational plan (del Alonso-Almeida and Llach, 2015).
F. Documentation which need to collect with operational plan and why documentation is
important from previous requirements
Documentation is the main form of records in particular enterprise. In the Tesco, it is
important to maintain ongoing documentation. It could be applied in sector with successful
manner. Records also consider improvement that help to measure with innovation.
Documentation considers operational plans, contingency plans, job advertisement, quality
improvement, etc. In every step, specific forms designed that help to maintain accurate records.
When it is completed, organisation must intend to consider safety with optimum level of
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security. In future generation, documentation can be access to increase awareness (Alftan, Kaipia
and Spens, 2015).
CONCLUSION
From the above report, it can be concluded that manage operational plan is most
important consideration for every business. In this context, report summarised about operational
plan and its importance to develop significant advantages. It develops significance in the Tesco
to collaborate with different team members. Furthermore, it articulated about ways to
communicate process of consultation that increases significant results. It helps to focus on
maintain effectiveness. Moreover, it discussed newsletter which prepare to inform staff members
about their operational plan.
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REFERENCES
Books and Journals
Alftan, A., Kaipia, R. and Spens, K., 2015. Centralised grocery supply chain planning: improved
exception management. International Journal of Physical Distribution & Logistics
Management. 45(3). pp.237-259.
Clough, R.H. and et.al., 2015. Construction contracting: A practical guide to company
management. John Wiley & Sons.
Coelho, L.C., Renaud, J. and Laporte, G., 2016. Road-based goods transportation: a survey of
real-world logistics applications from 2000 to 2015. INFOR: Information Systems and
Operational Research. 54(2). pp.79-96.
de Sousa Jabbour, A.B.L., 2015. Understanding the genesis of green supply chain management:
lessons from leading Brazilian companies. Journal of Cleaner Production. 87. pp.385-
390.
del Alonso-Almeida, M.M. and Llach, J., 2015. The adoption of quality management practices
and their impact on business performance in small service companies: the case of
Spanish travel agencies. Service Business. 9(1). pp.57-75.
Gallino, S. and Moreno, A., 2014. Integration of online and offline channels in retail: The impact
of sharing reliable inventory availability information. Management Science. 60(6).
pp.1434-1451.
Havaldar, K.K. and Cavale, V.M., 2017. Sales and Distribution Management, 3/e: Text & Cases.
McGraw-Hill Education.
Laffy, D. and Walters, D., 2016. Managing retail productivity and profitability. Springer.
Mani, V., Kesavan, S. and Swaminathan, J.M., 2015. Estimating the impact of understaffing on
sales and profitability in retail stores. Production and Operations Management. 24(2).
pp.201-218.
Picot-Coupey, K., Huré, E. and Piveteau, L., 2016. Channel design to enrich customers’
shopping experiences: Synchronizing clicks with bricks in an omni-channel
perspective–the Direct Optic case. International Journal of Retail & Distribution
Management. 44(3). pp.336-368.
Schlegel, G.L. and Trent, R.J., 2016. Supply chain risk management: An emerging discipline.
Crc Press.
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Slawsky, J. and Zafar, S., 2017. Developing and managing a successful payment cards business.
Routledge.
Srivastava, S.K., Chaudhuri, A. and Srivastava, R.K., 2015. Propagation of risks and their impact
on performance in fresh food retail. The International Journal of Logistics Management.
26(3). pp.568-602.
Ülgen, V.S. and Forslund, H., 2015. Logistics performance management in textiles supply
chains: best-practice and barriers. International journal of productivity and performance
management. 64(1). pp.52-75.
Wang, Y., Sanchez Rodrigues, V. and Evans, L., 2015. The use of ICT in road freight transport
for CO2 reduction–an exploratory study of UK’s grocery retail industry. The
International Journal of Logistics Management. 26(1). pp.2-29.
Wilson, J.P., 2015. The triple bottom line: Undertaking an economic, social, and environmental
retail sustainability strategy. International Journal of Retail & Distribution
Management. 43(4/5). pp.432-447.
Winter, S. and Lasch, R., 2016. Environmental and social criteria in supplier evaluation–Lessons
from the fashion and apparel industry. Journal of cleaner production. 139. pp.175-190.
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