Evaluating the Business Functions and Their Roles in Tesco PLC

This report provides an overview of the core business functions within Tesco PLC, a UK-based supermarket chain, highlighting their roles and importance in achieving organizational objectives. It focuses on four major functions: marketing, finance, operations, and human resources, detailing how each contributes to the company's success. The marketing department bridges the gap between the consumer and the organization through promotional campaigns, while the finance team manages financial planning and reporting. The operations department ensures efficient inventory management and quality control, and the human resources department focuses on recruiting, training, and motivating employees. The report emphasizes the interconnectedness of these functions, noting that their collaborative efforts are essential for the smooth functioning of the business and the accomplishment of company goals. It concludes that effective management of each department is crucial for Tesco PLC to maintain its operational efficiency and achieve its objectives.

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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Role and importance of business functions in Tesco PLC.....................................................1
CONCLUSION................................................................................................................................2
REFERENCES................................................................................................................................3

INTRODUCTION
Business function refers to the activities carried out in an organisation, these activities are
divided into two parts - core business functions and support business functions. Core functions
refers to the activities which yield revenue for the company where as the support functions are
carried to facilitate the core one's (Mahlangu, 2017). In this report Tesco PLC is considered
which is a UK based supermarket founded in 1919 ,further the importance and roles of business
functions in the respective organisation are discussed.
MAIN BODY
Business functions are essential as they are interrelated and divide the functionality of business
into different departments which ensures smooth functioning in the organisation (Tan and
Olaore, 2021). There are four major business functions which helps in achieving the objectives
of the company , all four of them are interdependent on each other. These four functions are
further discussed in context with Tesco PLC:
Role and importance of business functions in Tesco PLC
Marketing- Marketing refers to the art of advertising and promoting the product in the most
efficient way possible. The major role of a marketing department is to promote the services and
products produced by the company. They are important in the organisation because they bridges
the gap between the consumer and the organization(Armstrong and et. al., 2020).
In context of Tesco, their marketing team create different campaigns to promote the
products and services that they offer. This helps the company in customer acquisition which
eventually results in revenue maximization. Tesco spent 110 million in their digital marketing
campaigns which helped them in acquiring new customer with the help of increasing
digitalisation (Taqatqa, 2021).
Finance- Finance refers to planning and managing every money transaction that occurs in the
business. They are responsible for recording every aspect of finance so that company can
effectively make decisions(Nguyen, 2021). A finance team reports incomes and expenses of a
particular year which helps the organisation in realising the profit. In context of Tesco, their
finance team forecasts and reports the actual sales margin to the management so that they can
approve budgets for the operations. Tesco's finance manager- Simon Black has developed
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strategies to support the financial system in the organisation. They have come up with different
techniques to support the financial state of the business (Rosnizam and et. al.,2020)
Operations- Operations includes all the tasks that are associated with the productions of goods
and services in the business(Holweg and et. al., 2018). They are important in the business
because they plan , execute and manage everything related with the business. In context of
Tesco, their operations department ensures that the inventory is well managed and the products
produced in the industries are of good quality. Operations of Tesco has been expanded in several
countries which help the company in generating huge amount of revenue from overseas countries
(Evans and Mason, 2018).
Human resources- Human resource refers to the people that work in the organisation to achieve
the objectives of the business. The role of this department is to manage the tasks related to the
human workforce, their job is to recruit manpower and training them so that they can contribute
to the organization(Foiji ,Hoque and Khan ,2019). In context of Tesco, their human resource
manager hires the people and trains them to reach the maximum productivity. They are
responsible for directing and motivating the employee towards the organisational goals. Tesco
has employees in huge numbers that operate in several countries across the world. The HR
Manager of Tesco manages the workforce with most efficiency (Yee, Imm and Hwa, 2018).
Importance of these business-functions to work together.
All of these functions needs to work hand in hand because marketing activities require a budget
which is prepared by finance department , Marketing team is hired by the human resource
department and the operation department produces variety of goods which are promoted by the
marketing team. Every department is associated with each other's task which develops inter
connectivity in these functions. These functions will face chaos in case any one of the above
function fails to perform its role in the organisation. The operational department in the business
produces goods which is further proceeded in the market by other departments. Hence the
company is required to manage all these functions in order to bring smoothness in the operations.
CONCLUSION
By above discussion it can be concluded that every business function have their own roles and
responsibilities and the organisation needs to maintain every department to ensure a smooth
functioning of activities. All of these functions working together will help in accomplishment of
the goals of the company.
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REFERENCES
Books and Journals
Armstrong, S. and et. al., 2020. Modern marketing: What it is, what it isn’t, and how to do it.
McKinsey and Company Report, available at: https://www. mckinsey. com/business-
functions/marketing-and-sales/our-insights/modern-marketing-what-it-is-what-it-isnt-
and-how-to-do-it (accessed March 2020).
Evans, B. and Mason, R., 2018. The lean supply chain: managing the challenge at Tesco. Kogan
Page Publishers.
Foiji, M., Hoque, M.A. and Khan, M.B.H., 2019. Strategic Potential of e-HRM in Outsourcing
HR Functions. International Journal of Business and Social Research, 9(2), pp.1-10.
Holweg, M. and et. al., 2018. Process theory: The principles of operations management. Oxford
University Press.
Mahlangu, N., 2017. Destination management organisational functions in advancing business
tourism (Doctoral dissertation, University of Pretoria).
Nguyen, T., 2021. Functions of receivable account team and payable account team at finance
department. The influence of average collection period on financial health and the
process of payable management at Ernst and Young Vietnam.
Rosnizam, M.R.A.B., and et. al.,2020. Market Opportunities and Challenges: A Case Study of
Tesco. Journal of the Community Development in Asia (JCDA), 3(2), pp.18-27.
Tan, F.Z. and Olaore, G.O., 2021. Effect of organizational learning and effectiveness on the
operations, employees productivity.
Taqatqa, A., 2021. 5 Tesco. Business Management Case Studies: Pran-RFL, Netflix, Mc
Donalds, Google, Tesco, Apple, COCA COLA, PSA Group, Mercedes, Tesla, Toyota,
Beximco, KFC, LBC Lao Brewery Company, p.97.
Yee, W.F., Imm, N.S. and Hwa, L.C., 2018. CAUSE-RELATED MARKETING: IT'S
INFLUENCE ON CONSUMERS'CHOICE OF HYPERMARKET. International
Journal of Business and Society, 19(3), pp.616-636.
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