BTEC HNC Business Project Report: Tesco's Recruitment and Training

This report provides a comprehensive analysis of managing a successful business project, with a specific focus on Tesco, a multinational firm. The report begins with an overview of the organization, highlighting its aims and objectives related to improving recruitment, selection, and training of employees to meet global requirements and gain a competitive advantage. It then details the project management plan, including key stages such as initiation, planning, execution, monitoring and control, and closure. The plan encompasses various aspects including cost, scope, time, quality, communication, risk, and resources. The report includes a Gantt chart and work breakdown structure to illustrate project scheduling and task organization. Furthermore, it evaluates research methodologies, differentiating between qualitative and quantitative approaches, and discusses primary and secondary research methods. The report also includes a case study on Tesco and its HR policies.

Managing A Successful Business Project

Table of Contents
INTRODUCTION....................................................................................................................... 3
PART A....................................................................................................................................... 3
Overview of the organisation.............................................................................................. 3
Aims and objectives for the project..................................................................................... 4
Evaluating methodology for conducting a research......................................................................8
Evidence of Primary and Secondary research ....................................................................9
Analyse research and data using appropriate tools & techniques.......................................11
PART B .................................................................................................................................... 19
Reflection......................................................................................................................... 19
CONCLUSION.......................................................................................................................... 21
REFERENCES.......................................................................................................................... 22

INTRODUCTION
Managing of projects are defined as the practice of planning, executing or closing the
project in a systematic manner so that desired goals can be achieved in a preset time period.
Apart from that, recruitment and selection are the methods which are used for hiring skilled and
knowledgeable candidates for the company so that better support would be received in decision-
making process. These both terms are very essential and performed by HR department which
assists an organisation in gaining competitive advantage over its rivals. Two organisations are
taken in this assignment such as McLeod and partners which is a marketing research firm and it
executes various research programmes for their clients and other one is Tesco which is a
supermarket and based in UK. Present report will discuss about aims and objectives of a
company for meeting with the international requirements. Project management plan will also
formulated which includes various aspects such as scope, cost, risk etc. Apart from that, some
recommendations will also given at the end of this report.
PART A
Overview of the organisation
In the modern world, every firm wants to gain growth and sustainability in the
marketplace so that they can expand their business operations in future at international level. For
achieving these objectives in most appropriate way, a huge investments, advanced technologies,
and skilled workforces are required. To meet with the international needs and requirements it is
very essential for the firm to improve recruitment and selection procedure through which they
will be able in hiring experienced and knowledgeable candidates that will also helpful in
handling complex situations in an effective manner. Tesco is a multinational firm whose
headquarters are situated in UK. The company was established in 1919 by Jack Cohen. Company
also offers various grocery and merchandise products across the world. At present company is
performing its duties in every nation therefore, it is very essential for them to recruit
knowledgeable and experienced employees which will be helpful in meeting with the
requirement of international level.

Aims and objectives for the project
Aim: “To determine the ways through which the firms can improve their recruitment
selection and training of employees for meeting the global requirements and to achieve high
competitive advantage.” A case study on Tesco.
Objectives:
 To assess the positioning of Tesco in retail sector
 To determine the extent up-to which the recruitment, selection and training of Tesco in
meeting the international requirements.
 To determine the impact of HR policies on the competitive advantage of Tesco over its
competitors in retail sector.
Questions:
 What is the positioning of Tesco in retail sector ?
 How far the recruitment, selection and training policies of Tesco meet international
requirements ?
 Is there any impact of HR policies of Tesco on the competitive advantage of their
competitors ?
Project management plan is defined as a formal document that is essentially needed for
managing or executing a project. Main advantage of this plan is that, It includes various actions
like defining the roles, integrate whole activities of the project, coordinate different activities etc.
so that way of improving training or selection can be identified by the managers of firm in an
effective manner. Some key stages of project management plan are defined as under:
 Project initiation – It is the first phase of project management plan in which value and
feasibility of project is measured and also evaluated that whether the project is beneficial
for firm or not.
 Project planning- when project is measured as profitable for firm then management
have duty to allocate all the resources, funds or required raw materials so that project will
be completed in given time period.
 Project Execution – Under this, project manager have responsibility to allot the roles
and duties to their team members and make focused on the assigned task (Won, 2016).

 Project Monitoring and Control – This phase can be combined with execution because
it usually performs with the execution activity. In it, project managers have to monitored
and control all related activities of the project so that it will be completed in smooth
manner.
 Project Closure- It will be considered as the closed when all the activities will be
completed and desired results will be received by the organisation or project managers.
There are various aspects like cost, quality, scope, risk, time etc. which are included in
project management plan and necessary for completing the research project. These aspects are
briefly discussed as below:
Cost: This is the main aspect while performing any kind of research because any plans
needs a proper cost estimation so that the research programme can be performed in a systematic
manner. For completing the project in successful manner it is very essential to estimate proper
budget so that manager will not face any kind of issues while executing the project. For raising
these funds, management of Tesco can take support from the investors or financial institutions
that will be the easiest method for raising funds. Cost has been estimated for improving training
or selection procedures by the managers of Tesco is 50000 pound. Whereas, researcher have
estimated an amount of 2000 pounds for executing the research for this topic so that expected
results can be received in proper manner.
Scope: This project is started for understanding different kind of aspects so that hiring
and selection process of employees will be enhanced and that will be beneficial for the firm in
enhancing their brand image and market share at global level which defines scope of research is
very huge and will be helpful for Tesco in improving their recruitment, selection and training
procedures. Whereas, for researcher the scope of this project is also high because it will be
helpful for them in achieving a vast knowledge and information about the ways through which
capabilities or skills of workforce can be improved and which will be beneficial for them in
executing future research programmes.
Time: In order to executing research programme in an effective manner a proper time is
essentially required because if there is lack of time then it will not possible for the management
of Tesco to perform their project activities in the given time-frame. Therefore, managers of
Tesco have responsibility to categorise the work with an appropriate time period so that all
activities can be completed in an effective manner. Management have estimated the time-frame

for improving training and selection methods is 16 weeks and researcher have calculated the
time for completing the research programme in an effective manner is 8 weeks (Tonchia, 2018).
Quality: It is also an essential aspect which is related with the project management plan.
At the time of research programme, quality is considered as proper utilisation of tools and
techniques so that project can be completed in a quality manner. If proper research methods will
be used by the researcher then the research programme will be also executed in more effective
manner. In the context of Tesco, effective training and selection procedures will be helpful in
performing project activity in more desirable manner.
Communication: Without proper communication members will be not able in
completing the project in an effective manner because if there is inappropriate communication
structure will be used in the workplace then the chances of incompletion of project are higher.
Therefore, management of Tesco should adopt some effective communication methods for
interacting with their employees like video conferencing, E-mails, voice chat etc. so that
effective results will be received at the end of project. Whereas, researcher can use SMS, phone
calls for taking views and opinions from the respected respondents so that a valid conclusion can
be constructed at the end of research.
Risk: Researcher have to analyse the risk while performing a research programme that
risk may be shortage of funds, lack of resources or funds which can influence the research
project in negative manner. Therefore, researcher should make proper strategies which will be
helpful for them in evaluating and dealing with these factors in proper manner. From the
organisation's perspective potential risk while working on project may be shortage of funds or
investment, inappropriate management structure etc.
Resources: In order to complete project activities in an effective manner proper
resources are needed. In case of project plan started by Tesco, required resources would be
funds, advanced tools or techniques, capable and knowledgeable employees etc. for researcher,
needed resources may be internet, efficient team members, published books of authors,
magazines or journals related with the project which will be assist them in completing the
research programme in a systematic manner.
Gantt chart: This is a bar chart which represents that project should be scheduled in
proper manner. This chart is generally used for showing all the project activities along with a
specific time-frame so that project should be completed in the given time period. This chart is

widely used by the researchers because it assists them in monitoring and scheduling all the
activities so that desired results will be received in a short time period (Sjoerdsma,2015).
Work break-down structure: It is a graphical representation of time period which is decided
for completing the project. It is also used for dividing the complex activities in the small parts so
that project will be executed in a proper manner. This structure provides proper categorisation of
activities so that team members of a project in Tesco can easily understand their duties and
provide maximum efforts for completing the project in a predetermined time period.

Evaluating methodology for conducting a research
Rational
Major purpose behind formation of this research is to analyse the most profitable way
through which a multinational firm can improve its selection, training and recruitment procedure
that will be beneficial for them in enhancing productivity and performance level of their
employees. In addition to this, it also assists the management of Tesco in meeting with the all
requirements of international level due to which organisation will perform its functions in more
effective manner. Whereas, for researcher it will be enhance their personal and professional
knowledge which will assists them in conducting future research programmes (Upadhyay, 2016).
Small scale research: Small-scale research is a direct or comprehensive guide for the
researchers which assists them in completing thesis, dissertation, projects or research
programmes. It is work with the central method of inquiries and demonstrate the strength and
weaknesses of different approaches. As it is done at small-scale therefore a valid conclusion will
be received by the researcher in a short time period.

There are mainly two kinds of performing a small research which are briefly defined as
under:Produce a comprehensive project management plan, milestone schedule and
project schedule for monitoring and completing the aims and objectives of the project.
Qualitative research: It is a part of explorative research method which is used for
gaining understanding about a specific project or topic. It also assists the researcher in knowing
about insight of respondents. In this research researcher have to make more focus on the quality
rather than quantity.
Quantitative research: This method is used by the researcher when they have to solve
the problem or complex situations with the help of numerical or statistical data. It also assists
them in quantifying opinions and views of various respondents that gave a view of whole
population to the researcher. In it, data is collected in the form of surveys, systematic
observations etc.
Evidence of Primary and Secondary research
Primary research method: In it, fresh and raw data is collected that is not used or
published in any books or research programmes. It can be conducted by taking help of
observations, questionnaires or interviews (Lambert, 2012).
Secondary research method: In it, researcher have to use those data or information
which is already gathered through taking help of primary research. HR policies are very
important because they provide a better standard to the firm so that strong position can be made
and which will helpful for the firm in gaining competitive advantage over their competitors.
Here researcher can collect the data from media sources, books, journals, newspapers, magazines
etc.
Sample size - For collecting reliable informations researcher has uses random data
sampling methods and select 40 respondents from the wide populated area.
In this project, researcher has used qualitative research method and in it, primary
research is used in a form of questionnaire in which some specific questions will be asked from
respected respondents and their opinions will be determined as the perspectives of whole
universe.
Questionnaire:

Q1) What is the positioning of Tesco in retail sector ?
 High
 Low
Q2) How far the recruitment, selection and training policies of Tesco meet international
requirements ?
 Up-to international requirement
 Need of improvement
Q3) What is the best way through which the firm can improve their recruitment, selection
and training method for workforce?
 Better training and development programmes are provided to staff members.
 Improved organisational productivity
Q4) What is the major reason due to which the firm is improving the recruitment,
selection and training process?
 Increased profit margins
 Enhanced brand reputation
 Increased revenues
Q5) Which barrier can majorly impact the improvement process of recruitment,
selection and training of employees?
 Lack of funds
 Inefficiency of staff
 Lack of understanding
Q6) Is there any impact of HR policies of Tesco on the competitive advantage of their
competitors ?
 Yes
 No
Q7) What is the best way for eliminating the barriers in improving the recruitment
selection and training methods?
 High investment in training programs
 By conducting regular meetings and seminars
Q8) What is the major advantage for improving the training methods for the employees

of firm.
 Timely work accomplishment
 Enhanced working capability of staff
 Reduced employee turnover
Q9) Recommend some ways for imp[roving the recruiting, training and selection methods
of the firm.
Analyse research and data using appropriate tools & techniques
THEME- Position of Tesco
Q1) What is the positioning of Tesco in retail sector ? Frequency
 High 22
 Low 18
High Low
0
5
10
15
20
25 22
18
Frequency
Interpretation: It has been analysed from the above graph that from the above 40
respondents, 22 gave their views that the position of Tesco is very high in retail sector whereas,
18 gave their opinions that company's position is low in the marketplace.

THEME- Necessity of recruitment, training and selection methods
Q2) How far the recruitment, selection and training policies of Tesco meet
international requirements ?
Frequency
 Up-to international requirement 30
 Need of improvement 10
Up-to international requirement Need of improvement
0
5
10
15
20
25
30
30
10
Frequency
Interpretation: From the above graph it has been identified that out of 40 respondents
30 are mostly agreed with the statement they gave their views that company have upgraded
equipments they can easily meet with the international requirements. Whereas, 10 suggests that
there is a need of improvement in the workplace of Tesco.
THEME – Best way for improving the recruitment, training and selection methods
Q3) What is the best way through which the firm can improve their
recruitment, selection and training method for workforce?
Frequency
 Better training and development programmes are provided to staff
members.
20