Tesco's IT Implementation: Social, Ethical, and Market Impact Report

This individual report analyzes the importance of Information Technology (IT) within the retail market, using Tesco as a case study. The report begins with an executive summary and introduction, highlighting Tesco's position as a leading supermarket chain and the role of IT in achieving business goals. It then classifies different types of computers, including supercomputers, mainframe computers, minicomputers, and microcomputers, providing examples of each. The main body discusses the advantages of IT in business, such as increased market reach and reduced overheads, while also addressing challenges like website costs and security concerns. The report further explores social and ethical issues like privacy and health insurance discrimination, and their impact on organizations. It also examines the growth and impact of the internet on the industry, and concludes with a summary of findings and a list of references.

Assessment 2 -
Individual Report

Executive summary
This report concludes the Importance of the Information technology in the retail market. The
selected organization is Tesco which is the leading supermarket chain in the world it deals in
variety of product so that need of the economy can be satisfied. Information technology helps in
reducing the workload of the employees so that goals of the business can be achieved properly.
There are various social and ethical issues which are discussed in this report and different
advantages and disadvantages are also been discussed.

Table of Contents
Executive summary.........................................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY..................................................................................................................................4
Classification of computers with examples.................................................................................4
Importance of information and technology in the business.........................................................5
Explain social and ethical issues and their impact on organisation.............................................7
Growth and impact of Internet on the industry............................................................................8
Analysis and discussion...................................................................................................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Information technology have a significant part in the business it helps in accomplishing the
objectives of the business successfully in the market with the assistance of innovation
organization can undoubtedly accomplish its objectives in the market various sorts of
advancements are available in the economy which can be utilized by the business for fostering
their items and administrations like programming, gadgets, reports and so on, which will provide
the new guidance to the administrations of the business in the market so objectives of the
business can be accomplished in the brief timeframe on the off chance that the business won't
develop its administrations, it can influence the endurance of the organization in the economy.
utilization of information and technology in the organization helps in expanding the portion of
the overall industry of the association which likewise helps in creating the income of the
organization in the event that the business won't develop its services, it can influence the
development of the organization in the economy. Tesco is the leading supermarket chaino in Uk
which was established by jack cohen in 1919 (Putra, 2018). It gives the best nature of staple
merchandise to the clients with the goal that necessities and prerequisite of the economy can be
fulfilled appropriately. Tesco is the currently running at the top stage in the market because of
the product which it provides to its customers. It has various new variety of products and
services which attracts the attention of the customers in the market so that profit of the industry
can be increased and goodwill of the business can be developed. In this report it will analysed
that how Information technology helps the business in achieving its goals in the marketplace.
MAIN BODY
Classification of computers with examples
According to the author dinesh thakur, 20121 computers are classified into 4 parts which are
given below:
Super computers: The super PCs are the mostly advance performing systems. supercomputer is
essentially a PC with an unquestionable level of execution appeared differently in relation to a
comprehensively helpful PC. The genuine Performance of a supercomputer is assessed in
FLOPS instead of MIPS. The whole of the world's speediest 500 fastest system which function
with the Linux-based systems. Extra exploration is being led in China, the EU, the US. Japan and
Taiwan to construct much quicker, more high performing and all the more mechanically

predominant supercomputers (Wang, 2020). Supercomputers really expect a huge part in field of
computation, and are used for genuine estimation tasks in various fields, which involves
quantum mechanics, environment assessing, .environment examination, gas and oil investigation,
atomic demonstrating, and actual reenactments. It helps in recording the data in the proper
format. For examples: PARAM
Main frame computers : They are ordinarily known as large iron, they are typically utilized by
enormous associations for mass information handling like statics, evaluation information
preparing, exchange preparing and are broadly utilized as the workers as these frameworks has a
higher preparing ability when contrasted with different classes of PCs, the majority of these
centralized server structures were set up in 1960s, the innovative work worked persistently
throughout the long term and the centralized computers of today are definitely more better than
the prior ones, in limit, size and productivity. For example: IBMz series.
Mini computers: These PCs came into the marketplace in 1960s and they are sold in low less
expensive cost than the fundamental casings, they were really intended for control, human
collaboration, instrumentation, and correspondence exchanging as particular from estimation
and record keeping, later they turned out to be famous for individual uses with development.
During the 60s to depict the more modest PCs that got conceivable with the utilization of
semiconductors and centre memory advances, negligible guidelines sets and more affordable
peripherals, for example, the universal 33 ASR Teletype Model .They typically took up one or a
couple of inch cupboards rack, contrasted and the enormous centralized servers that could
occupy a room, there was another term "MINICOMPUTERS" instituted. For example: personal
laptop.
Micro computers : these computer is mainly small, and sensible PC with a central processor as
its CPU. It consolidates a memory, chip and unimportant I/O equipment mounted on a lone
printed board circuit. The past to these PCs, centralized computers and minicomputers, were
similarly a lot bigger, difficult to keep up and more costly. They really framed the establishment
for present day microcomputers and brilliant devices that we use in everyday life. For example:
Tablets.
Importance of information and technology in the business.
According to the author Mirzodaler Muhsinzoda, 2021 Information technology in Tesco helps in
maintaining transparency and tracking in the business it helps in keeping and track on the goods

which is being delivered to the customers so that buyer can get the product on time in business it
helps in maintaining the goodwill of the business in the marketplace. It provides the security to
the business so that functioning of the business cannot get affected in the affected in the
marketplace. Information technology helps the business in completing there work in the short
duration of time so that chances of burden can be eliminated in the business and smooth
functioning of the business can be continued. There are various advantages and challenges which
the organisation has to go through with the Information technology:
Advantages
 Easy admittance to showcase - from different points of view the permission to publicize
for business visionaries has never been more straightforward. Online business places, for
instance, ebay and amazon grant anyone to set up an essential online shop and sell things
in a matter of seconds. It helps in increasing the marketshare of the business.
 Reduces overheads - internet selling can dispense with the necessity for exorbitant retail
premises and customer going up against staff, allowing you to place assets into better
advancing and customer experience on your online services webpage.
 Potential for quick turn of events - websites selling infers standard impediments to retail
improvement - eg paying for greater are not main issue. With a respectable progressed
exhibiting procedure and a plan a scale up demand fulfilment systems, business can
respond and help creating bargains.
 Increase marketshare - critical advantage over premises retailers is the limit develop your
market past neighbourhood customers quickly. company may track down a strong interest
for the things in various countries which association can respond to by centred advancing,
offering business site in a substitute language, or perhaps uniting with an abroad
association.
Challenges
 Site costs - planning, arranging, making, working with, getting and keeping a specialist
electronic business site isn't humble, especially if business expect tremendous and
creating bargains volumes.
 Framework costs - whether or not organisation not paying the cost of customer defying
premises, organization need to think about the costs of real space for demand fulfillment,
warehousing items, overseeing returns for these tasks.

 Security and blackmail - the advancement of online market has attracted the thought of
refined criminal segments. The generosity of the business could be mortally hurt if
organization don't place assets into the latest security structures to guarantee your site and
trade measures.
 Legal issues - getting the opportunity to handles with web company and the law can be a
test and business should think about, and plan to adjust to, the additional customer rights
which are associated with online arrangements.
 Costs of publicizing - web promoting can be a capable technique for getting the right
customers to your things, it demands a high amount of funds which should be invested
due to which company can face loss if the business is not financial stable then it can
affect the productivity of the business in the marketplace.
Explain social and ethical issues and their impact on organisation
According to view of Choi, (2017) ethical issues includes various factors such as privacy, issues
relates to the health insurance discrimination, race and ethnicity, confidentiality, socially
vulnerable and their implementation. These issues are necessary to implement within
organisation to ensure the success and development of organisation. Tesco adopts various ethical
and social issues that impacts on organisational functions and activities as well. Privacy and
confidentiality is most important dimension of social and ethical issues. It is the right of
employees to protect their information to disclose to another person. Confidentiality is the factor
that prevent employees and other important data from any external factors. Health insurance
discrimination is the issues that must be adopted by the Tesco in order to maintain their
employees health during the work on work place that enhance their productivity as well as
performance level. Regulatory implications are necessary for the Tesco to run business in
ethically and socially correct manner. These regulations are analysed by the organisation than
implement them within organisation in order to attain all organisational goals and objectives
efficiently.
According to the views of Duan, Zhong, and Liu, (2017) Social and ethical issues impact on
business in positive as well as negative manner. Tesco measure all these issues and their impacts
on business properly that formulates strategies to overcome their negative impacts. The trouble
of estimating social issues and the absence of straightforwardness around it have been two of the
key reactions that have come to fruition as far as the drawn-out significance of putting resources

into these drives. Numerous naysayers have highlighted the absence of measurements as
motivation to question the business instance of social effect and climate, social and governance.
As Business ethics are characterized as the arrangement of standards and guidelines that
described business code of conduct. As these are related to the customers, government,
competitors and other parties who are interested in business. Ethical issues impacts on business
performance and customers loyalty as well. Ethical and social impacts in business, Ethical issues
in free enterprise and market frameworks, Ethics and social obligation, Ethics and advertising,
Morals in finance, Ethics in human asset, Ethics in data innovation, Intellectual property rights,
Designs, Patents, Trademarks furthermore, copyrights.
Tesco pay proper attention towards all these issues in order to run business in proper
manner. legitimate issues, business showing unscrupulously in habits that violate the law may
defy enormous fines and various disciplines. Helpless agent execution, A shortfall of ethics
inside an association impacts the way where labourers deal with their work. People can presume
that since pioneers can disturb the rules, they can also. This can lead them to hurt the association.
Tesco measures all impacts and improve them in order to take competitive advantages.
Growth and impact of Internet on the industry
According to view point of Heiskanen, (2017) In current competitive environment various
technological advancements, innovation and automations are happened due to the growth and
development of Internet and digital services. Internet impacts on business function and
performance in various manner. As business cannot survive in competitive market only on the
bases of local customers so, internet and digital mediums ensures the reach of Tesco to global
customers to purchase organisational products and services. Tesco use internet in organisational
process and functions that enables it to perform in more efficient manner. Internet enables the
respective organisation to communicate with potential employees regarding policies, customers
regarding products and services. There are various tools are used such as email and instant
messaging that enhance the ability of communication. Internet raise the telecommunication in
Tesco as it facilitates employee to complete business work from home through using various
equipment provided by the organisation. It decreases the overhead cost and operations cost and
enhance profitability level of Tesco. Internet based marketing plays important role to reach
worldwide customers and enhance organisational market share. It provides various sustainable
competitive advantages to the Tesco from their other competitors as organisation know about

customers needs, demands and preference and provide their quality products and services
accordingly that fulfil their needs. Tesco also get feedbacks of customers and resolve their
problems through connecting with them internet and other digital mediums.
According to view of Mills, and Gay, (2019) Digital advertisements and social media promotions
help Tesco to spread information and data regarding new products and services that enhanced
organisational sales and profitability. These advertisements attract more customers and persuades
them to purchase products. Internet simplifies the working procedure with other business. As
there are various digital seminars, and meeting are conduced that enables Tesco to collaborate
with other business efficiently. Through logging in website Tesco can connect the employees and
other partners over the world. Now these days business used internet in research programmes for
researching about new product idea, process and getting pricing information as well. Tesco
research about competitor products through various digital mediums and for the research of
location for expanding business, internet plays important role in searching the best location for
business expansion.
Apart form that internet facilitates the business to access the relative information from
various sources quickly that is used in business operations in order to attain all organisational
goals and objectives efficiently and effectively. Internet use in business operations facilitates the
Tesco for globalisation of physical products and supply chain that enhance the global expansion
of organisation. It includes high speed revaluation in the business that help business to complete
organisation task on time with efficiency.
Instead of it there are various negative impacts that are faced by the organisation due to
enhancing the use of internet such as it enhances the competition for the Tesco as every company
promoting their products on internet and expanding their customers loyalty. By using internet,
organisations confidential information is theft by others that impacts negatively on business
functions and activities. Tesco evaluate all these factors and implement the use of internet in
business functions in order to gain competitive advantages.
Analysis and discussion
Information technology is defined as the utilisation of computers to store and retrieve the
organisational data and important information. It is basically used in business operations and
functions in order to perform them in most efficient manner. Information technology is the
combination of various information and communication technologies. It is an information system

as well as communication system that includes various hardware, software and other technical
equipment that are used to perform all business operations appropriately (Erboz, 2017). As Tesco
is the multinational organisation that provides its products and services in various counties so, it
becomes necessary for it to adopt the information technology within business operation to
perform all task in most efficient manner. As information technology provides various benefits
as well as it has drawbacks that impact on Tesco functionality are discussed below:
Tesco gain various benefits by investing in the information technology such as it facilitates
business to take proper and adequate decisions regarding organisational performance and its
expansion. Customer reactions must be included in business decisions that enables Tesco to
enhance customer loyalty level. Information technology provides various advantages to the
Tesco than other competitors through handling all business operations and it also enhance the
organisational performance and work efficiency (Yaga, 2019). It is analysed that Information
technology reduce the level of risk of being theft and hacked business confidential information
from hackers efficiently. As IT facilitates the organisation to store data and relative information
properly that ensures the security and comply all data protection norms according to the defined
guidelines and regulations. It helps to maintain effective relationship with potential customers. IT
enhances new business opportunities to expand business in other functional areas. Tesco enhance
effective business management through using information technology appropriately that help in
conducting all business functions in smooth manner. It helps business by reducing the
operational cost that directly impacts on business proficiency. These are the benefits and
advantages that Tesco gets by investing in information technology.
Apart from various benefits, there are several drawbacks of information technology that
impacts on performance and productivity of Tesco. It requires huge expenses in implementing as
well as maintaining and the equipment must be repair timely that enhance overall cost of
organisation. Tesco needs to hire IT team to operate in better manner. Information technology
suggests that immense proportions of data can be assembled and taken care of. it can be
information concerning individuals or affiliations (Suroso, 2020). It might be difficult to watch
this data. It is hard to get singular security in the high level world and that is on top of the risks
of your own data being sold or taken. For instance, everybody can make video and photographs
film on their wireless, by then post it on the web. The most notable issue is spyware which takes
private information from customers or delegates. The information is then taken care of and used

willfully by developers for fraud or negative buys. Tesco must considered all these issues and
drawbacks and develop effective strategies to overcome them efficiently.
CONCLUSION
As per the above report it has been observed that information technology helps in the growth of
the company in the economy it helps in developing the unique services in the business so that
growth of the company can take place in the marketplace. It helps in increasing the productivity
of the company so that growth of the company can take place in the economy. It has various
benefits like it keep the record of the business in the marketplace. It help the business in
increasing the goodwill of the company so that growth chances of the company can be increased
in the economy. If the organisation will not develop its services in the economy it can affect the
demand of the company. keeping the track of the data helps in long term survival of the business
because it enhances the profit ratio of the business in the marketplace. With the helps of IT
company can keep the record of the services which are taking place in the business can improve
its performance so that revenue generating power of the business can be developed.

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